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  
Information system 
Arshman Saleem
 Introduction 
 Problem Statement 
 Goals and Objectives 
 SWOT Analysis 
 Planning and Schedule 
 Constraints 
 Conclusion
 The bank management system is an application for 
maintaining a person's account in the bank 
 the system provides access to the customer: 
o Create user’s account 
o deposit 
o withdraw the cash from personals’ account. 
o view reports of all operations. 
o allow changing the account login password but not 
the user ID.
 Bank system suffers from : 
o lowest management level 
o Low Number of ATM machine’s 
o The Client help desk is not performing efficiently 
o Transaction Perform slowly 
o less penetration into the rural market 
o No accessibility to bank Service outside country for clients 
o Opening new bank account takes a lot of procedures and time. 
o Paper based system cause lots of damaged and lost important 
information.
 Customer Satisfaction : 
o client can do his operations comfortably without any risk or 
losing of his privacy. 
 Saving Customer Time 
o client doesn't need to go to the bank to do small operation. 
 Protecting The Customer 
o It helps the customer to be satisfy and comfortable in his 
choices, this protection contains customer’s account , money 
and his privacy. 
 Transferring Money 
o help client transferring money to/or another bank or country
 Strengths of Bank 
o The banks major strength is it involves latest cutting edge 
technologies to support its core banking operations 
o The bank has network of 943 branches and 1529 ATMs 
o The bank has grown at a rate of 60% compared to previous year 
o one of the largest commercial banks which focuses on industrial 
infrastructure and development 
o The location of its headquarters fosters the growth of the bank
Weaknesses of bank 
o less penetration into the rural market 
o It concentrates mainly on commercial banking services whereas 
the individual banking services is where the main revenue lies. 
o The customer help desk is not performing efficiently and there 
are many unresolved issues of customers 
o The bank has lots of consumer complaints with respect to 
servicing charges 
o The bank lacks in promotional activities
Opportunity : 
o The concept of saving in banks and investing in financial products is 
increasing in rural areas 
o As per 2013, The total number of graduated student from faculty of 
Commerce are increasing by 5%, This can ensure regular supply of 
trained human power in financial products and banking services. 
o Small and non performing banks can be acquired, because of its 
financial strength 
o New high-yield investment products. 
o Growing economy. 
o They have a good number of financial expertises to face the 
emerging industrial and economic growth. 
o Since it’s a new age banking there are lot of opportunities to have 
the advance technicalities in banking solutions compared to existing 
major players. 
o The concept of ETM (Everywhere teller machine) had a good 
response in terms of attracting new customers in personal banking 
segment
 Threats : 
o Investments of foreign banks. 
o In rural areas the micro financing groups hold a major share. 
o Though customer acquisition is high on one side, the unsatisfied 
customers are increasing and make them to switch to other 
banks. 
o Increased capital gains taxes. 
o More competitors in the marketplace. 
o High unemployment or an increase in insurance rates. 
o Increased banking regulations. 
o Governments schemes are most often serviced only by govern 
banks. 
o volatility in finance market
Task Subtask Resources Duration/Day 
Planning 
Define objective and 
scope 
Eslam 
30 
Define resources and 
tasks 
Nermeen 
Analysis Design 
Function Requirement Abd El-Rahman 
40 
Non Function 
Requirement 
Ahmed 
Design 
Use case diagram Asmaa 
70 
Class diagram Haitham 
Sequence diagram Abd El-Rahman 
Implementation 
Code Eslam , Asmaa 
80 
Error removal Ahmed 
Testing 
Unit Testing Haitham 
60 
Application Testing Nermeen 
Stress Testing Abd El-Rahman
 Local server : 
o because the bank has very large number of customers who 
wants access the Website , so we need large storage server. 
 Accessibility : 
o for every employee and client has access to some specific 
operations . 
 Low Overhead : 
o The resources required to transport and store desired 
information should be a small fraction of the resources required 
by the information stream as a whole.
 Assumed that the bank have from 900-1000 different 
branches 
 Assumed that the bank have from 1500-1700 different 
ATM machine distributed 
 Assumed that the average grown rate is increasing every 
year from 40% to 60% 
 Assumed bank is updating its devices and using latest 
technology and security services 
 Assumed bank capital is increasing and have a 
leadership in market share
 At Bank Millennium, we recognize that only the right 
technology can drive true innovation. 
 Humanized automation – So far, self-service technology has 
distanced the bank from their customers, making clients’ life 
easy by performing their operations in their homes or 
wherever they are. 
 online banking provides: 
o viewing account balances 
o viewing recent transactions 
o downloading bank statments. 
o viewing images of paid cheque . 
o ordering cheque books. 
assuming that each client has an account and username with ID.
 Online banking helps bank system to penetrate into 
international markets that helps to grow economy, save 
costs of ATM machines and its security and this way of 
dealing with bank makes transaction performed faster 
and more safety.
 More branches of the bank , maybe it will be 
international , that means more ATM machines out side. 
 Customer issues development based on their needs , so 
the help desk will be aware of their needs and easy to 
use. 
 Developing a mobile App for banking system that help 
users to do the obtain his operations without go to the 
bank Only he need to sign in using his ID and password 
and the system will updated automatically .

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Bank System

  • 1.   Information system Arshman Saleem
  • 2.  Introduction  Problem Statement  Goals and Objectives  SWOT Analysis  Planning and Schedule  Constraints  Conclusion
  • 3.  The bank management system is an application for maintaining a person's account in the bank  the system provides access to the customer: o Create user’s account o deposit o withdraw the cash from personals’ account. o view reports of all operations. o allow changing the account login password but not the user ID.
  • 4.  Bank system suffers from : o lowest management level o Low Number of ATM machine’s o The Client help desk is not performing efficiently o Transaction Perform slowly o less penetration into the rural market o No accessibility to bank Service outside country for clients o Opening new bank account takes a lot of procedures and time. o Paper based system cause lots of damaged and lost important information.
  • 5.  Customer Satisfaction : o client can do his operations comfortably without any risk or losing of his privacy.  Saving Customer Time o client doesn't need to go to the bank to do small operation.  Protecting The Customer o It helps the customer to be satisfy and comfortable in his choices, this protection contains customer’s account , money and his privacy.  Transferring Money o help client transferring money to/or another bank or country
  • 6.  Strengths of Bank o The banks major strength is it involves latest cutting edge technologies to support its core banking operations o The bank has network of 943 branches and 1529 ATMs o The bank has grown at a rate of 60% compared to previous year o one of the largest commercial banks which focuses on industrial infrastructure and development o The location of its headquarters fosters the growth of the bank
  • 7. Weaknesses of bank o less penetration into the rural market o It concentrates mainly on commercial banking services whereas the individual banking services is where the main revenue lies. o The customer help desk is not performing efficiently and there are many unresolved issues of customers o The bank has lots of consumer complaints with respect to servicing charges o The bank lacks in promotional activities
  • 8. Opportunity : o The concept of saving in banks and investing in financial products is increasing in rural areas o As per 2013, The total number of graduated student from faculty of Commerce are increasing by 5%, This can ensure regular supply of trained human power in financial products and banking services. o Small and non performing banks can be acquired, because of its financial strength o New high-yield investment products. o Growing economy. o They have a good number of financial expertises to face the emerging industrial and economic growth. o Since it’s a new age banking there are lot of opportunities to have the advance technicalities in banking solutions compared to existing major players. o The concept of ETM (Everywhere teller machine) had a good response in terms of attracting new customers in personal banking segment
  • 9.  Threats : o Investments of foreign banks. o In rural areas the micro financing groups hold a major share. o Though customer acquisition is high on one side, the unsatisfied customers are increasing and make them to switch to other banks. o Increased capital gains taxes. o More competitors in the marketplace. o High unemployment or an increase in insurance rates. o Increased banking regulations. o Governments schemes are most often serviced only by govern banks. o volatility in finance market
  • 10. Task Subtask Resources Duration/Day Planning Define objective and scope Eslam 30 Define resources and tasks Nermeen Analysis Design Function Requirement Abd El-Rahman 40 Non Function Requirement Ahmed Design Use case diagram Asmaa 70 Class diagram Haitham Sequence diagram Abd El-Rahman Implementation Code Eslam , Asmaa 80 Error removal Ahmed Testing Unit Testing Haitham 60 Application Testing Nermeen Stress Testing Abd El-Rahman
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  • 12.  Local server : o because the bank has very large number of customers who wants access the Website , so we need large storage server.  Accessibility : o for every employee and client has access to some specific operations .  Low Overhead : o The resources required to transport and store desired information should be a small fraction of the resources required by the information stream as a whole.
  • 13.  Assumed that the bank have from 900-1000 different branches  Assumed that the bank have from 1500-1700 different ATM machine distributed  Assumed that the average grown rate is increasing every year from 40% to 60%  Assumed bank is updating its devices and using latest technology and security services  Assumed bank capital is increasing and have a leadership in market share
  • 14.  At Bank Millennium, we recognize that only the right technology can drive true innovation.  Humanized automation – So far, self-service technology has distanced the bank from their customers, making clients’ life easy by performing their operations in their homes or wherever they are.  online banking provides: o viewing account balances o viewing recent transactions o downloading bank statments. o viewing images of paid cheque . o ordering cheque books. assuming that each client has an account and username with ID.
  • 15.  Online banking helps bank system to penetrate into international markets that helps to grow economy, save costs of ATM machines and its security and this way of dealing with bank makes transaction performed faster and more safety.
  • 16.  More branches of the bank , maybe it will be international , that means more ATM machines out side.  Customer issues development based on their needs , so the help desk will be aware of their needs and easy to use.  Developing a mobile App for banking system that help users to do the obtain his operations without go to the bank Only he need to sign in using his ID and password and the system will updated automatically .