This is a presentation I made to IT heads in various ministries in the Central Government as well as the State Governments across India. It describes how crowd-sourcing is used in Pune and how the best practice has evolved across the world. This can be a good set of examples for local, state and central government offices to emulate rapidly with low budgets and high impact.

2. community involvement through web2.0 integrated services delivery to urban citizens through smart cards

4. web 2.0 is people http://www.wired.com

5. core competencies of Web 2.0 companies: services, not packaged software, with cost-effective scalability control over unique, hard-to-recreate data sources that get richer as more people use them trusting users as co-developers harnessing collective intelligence leveraging the long tail through customer self-service software above the level of a single device lightweight user interfaces, development models, AND business models

18. Plotting Transit Routes on an Interactive Map Interactive Route Finde r Show All Route s | Show routes passing through Station Name will appear as you enter text. Showing all routes Route No. Status Route Names (Click to view/plot the Route ) 66 Plotted Agalambegaon to Market Yar d 85 Plotted Ahire Gaon to Deccan Gymkhan a 137 Plotted Akurdi Rail way Station to Pune Statio n 340 Plotted Akurdi Railway Station to Hadapsar Gadita l 321 Plotted Akurdi Railway Station to Katra j 323 Plotted Akurdi Railway Station to Kothru d 310 Plotted Akurdi Railway Station to Pimpri ga o 313 Plotted Akurdi Railway Station to Pune Statio n 360 Plotted Alandi to Balewad i 201 Plotted Alandi to Hadapsar Gao n Firs t Previou s Nex t Las

34. @dipnote – The U.S. Department of State @govgab - USA.gov blog, GovGab @greenversations – The EPA @TSABlogTeam – Transportation Security Administration, Based on TSA’s Evolution of Security Blog @USAgov – USA.gov @GobiernoUSA – USA.gov SpanishPortal @womenshealth - Womenshealth.gov @NASA - NASA @MarsPhoenix, @nasacolab, and 13 other NASA related feeds!

35. the future of e-governance is in crowdsourcing

37. cards are a means for accessing information that enables secure transactions

38. cards for all government employees unique id for all residents in the state

39. all transactions do not require the same level of security

40. transacting parties decide their comfort level for security information that creates comfort is not static

41. the value of a card increases if it can support the information needs for multiple transacting parties comfort level of parties increases with shared dynamic information the risk of a transaction decreases as the same information is used for multiple transactions

42. classic cards based on web 2.0

43. web based sign-up self certification ip storage

44. easy information exchange online form filling consistent information at all points of transaction

45. gold cards

46. merchant endorsement

47. crm loyalty exchange programs micro-transactions online payments pre and post paid accounts

48. platinum cards

49. biometric information verification of cards, properties and certificates by ca, police or ward officers

50. kyc secure access privacy and security control single-point transactions

51. overview of the Pune Card

52. virtual cards for a secure city based on shared identity

54. name family details address contact details work address pan election card drivers license passport stn etc

55. demographic information system origin destination studies micro-planning service delivery and management secure and safe city human resource skills database promoting loyalty local commerce

56. challenges : inclusiveness roll out infrastructure security privacy business model revenue model

57. government 2.0

58. use of collaborative technologies at the heart of web 2.0 to better solve collective problems at a city, state, national, and international level

60. the world's top cities offering the best quality of life From Mercer’s Quality of Living Index list

61. 12% of worlds urban areas are in India

62. Class I : Greater than 1,00,000 population Class II : 50,000--1,00,000 population Class III : 20,000---50,000 population Class IV : 10,000--- 20,000 population Class V : 5,000---10,000 population Class VI : less than 5000 population

63. 50% of India’s urban areas are post-independence

64. number of larger urban areas increased most

65. most urbanites live in larger cities

66. Local crisis of health mobility access sufficiency waste management breakdown of services dignity Global problems of terrorism pandemics energy crisis environment global warming

69. the future of e-governance is in crowd sourcing