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Anke Domscheit-Berg
 Innovative Government Programs Lead,
 Microsoft Germany
 Hamburg, 23.09.2010




  Government 2.0 - I...
Agenda


          How new rules of web 2.0 impact citizen
          expectations
          Gov 2.0 as open government str...
Agenda


          How new rules of web 2.0 impact citizen
          expectations
          Gov 2.0 as open government str...
2.0 changed many aspects of
every day life
 • How we communicate – Chat, Twitter, MMS
 • How we get Information – Blogs, e...
New survey: German citizens want
Public Sector Information to be Open

      88% want Public Sector Information to be publ...
Agenda

         How new rules of web 2.0 impact citizen
         expectations
         Gov 2.0 as open government strateg...
Good Gov 2.0 is Open Government,
and Based on its Three Pillars

                                                  Availab...
Malmö – EU Ministerial Declaration
(Nov.2009) Vision + Priorities for 2015
„European Governments will be recognised for be...
Germany: Enquête Commission on
 Digitale Society– since April 2010

      Program Focus:
       1. Culture and the Media
 ...
New Federal Gov. Program: „Transparent
 and Networked Government“ – 08.2010

        Joint Open Government
        Strateg...
Coalition Contract Northrhine
  Westphalia: Open Government Initiative

                                                  ...
Agenda

         How new rules of web 2.0 impact citizen
         expectations
         Gov 2.0 as open government strateg...
Transparency and
             Open Data

Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet ...
Good Practice for Open Data:
City of Vancouver




Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introductio...
Vancouver Data Portal: machine
readable, multiple formats, clear design




Anke Domscheit-Berg, 23. September.2010
Govern...
Data becomes Information with
Value Add for Citizens (Expl. Australia)




Anke Domscheit-Berg, 23. September.2010
Governm...
USA: Stimulus Investments made
transparent




Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, P...
Apps for Democracy: citizen centric
apps developed outside government

                                                  H...
Worldwide, Citizens develop Apps,
 based on Open Data, generating value

         "Apps for Democracy produced more saving...
Apps 4 Berlin – 1st German (kind of)
Apps for Democracy competition

        14.09.-30.11. 2010
        Not directly conne...
Collaboration and
             Participation

Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, Pe...
Online Budgets in many German cities -
Hamburg, Cologne, Potsdam, Munich…




Anke Domscheit-Berg, 23. September.2010
Gove...
Crowdsourcing Mass Tasks –Science
Progress and Citizens having Fun




Anke Domscheit-Berg, 23. September.2010
Government ...
Mapping Mars in a Web 2.0
     Adventure – everybody a Scientist




Anke Domscheit-Berg, 23. September.2010
Government 2....
USA, Australien: Crowdsourcing
Patent Applications Review




Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an ...
City of Boston searching for stolen
bikes – at Facebook and Twitter




Anke Domscheit-Berg, 23. September.2010
Government...
Crowdsourced…
  Digital City Memory – City of Coburg




Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Intro...
Communication


Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
City of San Francisco 311 Service
approchable via Twitter @sf311




Anke Domscheit-Berg, 23. September.2010
Government 2....
USA, Centre for Disease Control:
fighting swine flue with viral marketing
RSS, Widgets, ePostcards, Buttons,Twitter, Faceb...
Community


Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet Summit
Two active NGOs lead German Open
Government Community Efforts
                                                  www.gov20....
2nd Government 2.0 Camp in Berlin
  organised by Gov20 Network NGO




Anke Domscheit-Berg, 23. September.2010
Government ...
Hacks4Democracy – organised
  by Open Data Network NGO




Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Int...
Agenda

         How new rules of web 2.0 impact citizen
         expectations
         Gov 2.0 as open government strateg...
Gov 2.0 based on an Open Government
  Strategy reveals many benefits


         Builds trust and leads to higher acceptanc...
Implementation hindered by barriers
 which are mainly cultural


       Barriers                                   How to ...
Questions?



     Contact
     Anke Domscheit-Berg
     Innovative Government Programs Lead,
     Microsoft Germany

    ...
Backup –
  Microsoft Gov20 Ressources




Anke Domscheit-Berg, 23. September.2010
Government 2.0 – an Introduction, PepNet...
Open Data – fast and efficient with
  Cloud Technology

                                        1. Open Government Data
  ...
Questions Tool for citizens/employees–
open source solution / Cloud hosted

                                    1. Microso...
Microsoft Gov 2.0 Links

 •     Entrypage: http://www.microsoft.com/govready
 •     Overview on material, guides, etc.:
 •...
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Government 2.0 / Open Government Introductory Keynote at Pan European eParticipation Summit (09/2010)

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This is a presentation I held as keynote on Open Government / Government 2.0 at the Pan European eParticipation Summit (PepNet) at 23. Sept 2010 in Hamburg, Germany. The presentation is in English. The event hashtag was #pepsum.

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Transcript of "Government 2.0 / Open Government Introductory Keynote at Pan European eParticipation Summit (09/2010)"

  1. 1. Anke Domscheit-Berg Innovative Government Programs Lead, Microsoft Germany Hamburg, 23.09.2010 Government 2.0 - Introduction Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  2. 2. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  3. 3. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  4. 4. 2.0 changed many aspects of every day life • How we communicate – Chat, Twitter, MMS • How we get Information – Blogs, eNews, Wiki, YouTube • How we shop– eBay, Amazon, Dell • How we plan trips – Tripadvisor, Flickr, Map24 • How we live relationships – LinkedIn, Myspace, Dating • How we engage – campaigning, lobbying • How we have fun – Online games, iTV, Facebook, Every consumer is a citizen too. Citizens expectations for their interaction with goverments change. Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  5. 5. New survey: German citizens want Public Sector Information to be Open 88% want Public Sector Information to be published 81% believe this increases citizen participation 76% believe that it would lead to higher efficiency 16% see data protection issues Source: Forsa June 2010 Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  6. 6. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology One strategy – Three pillars Open Government in EU and German policy making Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  7. 7. Good Gov 2.0 is Open Government, and Based on its Three Pillars Availability of public data in raw format or as rich media Transparency Decision-making and impact of politics/decisions are made transparent „Crowdsourcing“ as method for Collaboration procurement and effective innovation Collaboration within and across authorities eParticipation (decisions and discussions) Participation Civil engagement (mobilisation) Joint service improvement Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  8. 8. Malmö – EU Ministerial Declaration (Nov.2009) Vision + Priorities for 2015 „European Governments will be recognised for being open, flexible and collaborative in their interaction with citizens.“ Transparency: Increase Transparency: availability of public Strengthen transparency sector information for of administrative reuse processes Collaboration: Participation: Involve Invite 3rd parties to stakeholders in public collaborate on the policy processes development of eGov services Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  9. 9. Germany: Enquête Commission on Digitale Society– since April 2010 Program Focus: 1. Culture and the Media 2. Economy and Environement 3. Education and Science 4. Law and Interior Policy 5. Society and Democracy Free Access to public sector information via Open Data New ways of citizen participation Improvement of public services Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  10. 10. New Federal Gov. Program: „Transparent and Networked Government“ – 08.2010 Joint Open Government Strategie by 2013 realised By end of 2010 conzept Public Administration needs for Open Govt. in networking and transparency. Federal Administration Transparency …delivers information End of 2010 Pilot project for citizens…enables participation and at Federal Level collaboration and makes use of the wide spread knowledge of society for decion making processes…. Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  11. 11. Coalition Contract Northrhine Westphalia: Open Government Initiative NRW Open Government Initiative: • Guided by goals of transparency, participation and collaboration • Digital participation of citizens in decision making processes • Free and non discrimatory access to public sector information • Apps for Democracy competitions Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  12. 12. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  13. 13. Transparency and Open Data Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  14. 14. Good Practice for Open Data: City of Vancouver Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  15. 15. Vancouver Data Portal: machine readable, multiple formats, clear design Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  16. 16. Data becomes Information with Value Add for Citizens (Expl. Australia) Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  17. 17. USA: Stimulus Investments made transparent Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  18. 18. Apps for Democracy: citizen centric apps developed outside government How it works: City/State/Country/ Authority provide open data and set up competition Citizens develop applications based on these data Citizens and a Jury rate Applications Best Apps get prizes Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  19. 19. Worldwide, Citizens develop Apps, based on Open Data, generating value "Apps for Democracy produced more savings for the D.C. government than any other initiative." Vivek Kundra, former CTO , Washington DC (now working for Obama) First year facts: 47 apps developed 2.3 m US$ estimated value 50, US$ total cost ROI = 4000% Apps 4 America, Danemark, Australia, Finnland, Belgium, Apps 4 Africa.. Apps for San Francisco, New York, London… Apps for the Army… Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  20. 20. Apps 4 Berlin – 1st German (kind of) Apps for Democracy competition 14.09.-30.11. 2010 Not directly connected to Open Data, but Open Data Initiative planned Driven by department responsible for economic growth and innovation „worldwide Apps market estimated to reach 15bn € value by 2012“ Special prize for best eDemocracy App Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  21. 21. Collaboration and Participation Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  22. 22. Online Budgets in many German cities - Hamburg, Cologne, Potsdam, Munich… Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit Quelle: www.buergerhaushalt-hamburg.de, abgerufen am 25.06.2009; www.stimulus.virginia.gov
  23. 23. Crowdsourcing Mass Tasks –Science Progress and Citizens having Fun Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  24. 24. Mapping Mars in a Web 2.0 Adventure – everybody a Scientist Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  25. 25. USA, Australien: Crowdsourcing Patent Applications Review Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  26. 26. City of Boston searching for stolen bikes – at Facebook and Twitter Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  27. 27. Crowdsourced… Digital City Memory – City of Coburg Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  28. 28. Communication Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  29. 29. City of San Francisco 311 Service approchable via Twitter @sf311 Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  30. 30. USA, Centre for Disease Control: fighting swine flue with viral marketing RSS, Widgets, ePostcards, Buttons,Twitter, Facebook, SMS news, Flickr, YouTube Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  31. 31. Community Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  32. 32. Two active NGOs lead German Open Government Community Efforts www.gov20.de Named best gov20 source for Germany by National ICT Association! Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  33. 33. 2nd Government 2.0 Camp in Berlin organised by Gov20 Network NGO Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  34. 34. Hacks4Democracy – organised by Open Data Network NGO Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  35. 35. Agenda How new rules of web 2.0 impact citizen expectations Gov 2.0 as open government strategy, powered by internet technology Gov 2.0 around the world Benefits and Barriers Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  36. 36. Gov 2.0 based on an Open Government Strategy reveals many benefits Builds trust and leads to higher acceptance, Better legislation, better decisions, better services Higher efficiency Lower corruption More citizen centric government …last but not least – gives public administration a human face Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  37. 37. Implementation hindered by barriers which are mainly cultural Barriers How to address barriers: Technology? – No Build competence Citizen Interest? - No Lead from the top Money? – Yes/No Re-Prioritize ressources Competence? – Yes Nurture values of openness Culture – Yes and a culture of error tolerance Empower lower hierarchical levels Provide guidance with Social Media Policies Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  38. 38. Questions? Contact Anke Domscheit-Berg Innovative Government Programs Lead, Microsoft Germany mailto: anke.domscheit@microsoft.com anke.domscheit@gov20.de Twitter: @anked, @gov20de, @gov20campB Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  39. 39. Backup – Microsoft Gov20 Ressources Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  40. 40. Open Data – fast and efficient with Cloud Technology 1. Open Government Data Initiative (OGDI) – Microsoft Azure hosted open source solution for simple and effective publication of public sector data • Used by: Vancouver, Edmonton Transparency • Link: http://data.vancouver.ca • Free solution download: http://ogdi.codeplex.com/ 2. Sharepoint/Business Intelligence • Based on Sharepoint • Reference Link: www.recovery.gov Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  41. 41. Questions Tool for citizens/employees– open source solution / Cloud hosted 1. Microsoft Townhall Open Source Solution– hosted at Microsoft Azure Cloud platform, 2. Easy to customize, suitable for ideageneration or questions collection in communities • Demo Link: http://www.microsofttownhall.com/ • Reference Link (NASA Mars-Mapping): Collaboration http://beamartian.jpl.nasa.gov/townhall • Description: http://whatis.techtarget.com/definition/microsoft- townhall.html Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit
  42. 42. Microsoft Gov 2.0 Links • Entrypage: http://www.microsoft.com/govready • Overview on material, guides, etc.: • http://www.microsoft.com/industry/government/guides/gov20.aspx • http://www.microsoft.com/industry/government/opengovdata/  Free Downloads (Englisch)  Gov 2.0 Planning-Checkliste http://download.microsoft.com/download/7/3/6/73686719-527C-487E-8174- 6D5BCE6CE744/MSGov20PlanningChecklist.pdf  Gov 2.0 Governance Plan (Template) http://download.microsoft.com/download/3/2/9/329F9AFF-FB06-4D25-812F- 7BBA7CB8E3F7/Microsoft_Gov20_Governance_Plan.docx  Free Gov 2.0 Add Ons for Microsoft Products http://download.microsoft.com/download/1/5/C/15C33BAA-1CEE-431A-A8C0- 8D521BDA6B9A/MicrosoftGov20ValueAdd_2.pdf  Datasheet Gov 2.0 for State and Local Government http://download.microsoft.com/download/1/E/1/1E131973-A8E9-4A38-8965- 2A9592E6A24D/2655_MS_GOV20_SLG_v4.pdf Anke Domscheit-Berg, 23. September.2010 Government 2.0 – an Introduction, PepNet Summit

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