12. Key Questions Key question 1: Does the Learning Resource Service provide an effective learning environment? Key question 2: Is the service sufficiently staffed with suitably qualified and experienced staff? Key question 3: Are learners provided with appropriate access to learning resources that meet the demands of their learning experience? Key question 4: Does the service demonstrate successful integration of ILT/ICT?
13. Key Questions Key question 5: Does the provision of user support enhance the quality of the student experience? Key question 6: Is the service accessible to, and inclusive of, all learners? Key question 7: Is the learning resource service effectively managed, does it have a robust quality assurance process and is it making good use of library management information?
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15. Grading - Wales Grade 1: Good with outstanding features Grade 2: Good features and no important shortcomings Grade 3: Good features outweigh shortcomings Grade 4: Some good features, but shortcomings in important areas Grade 5: Many important shortcomings
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Editor's Notes
Next I’m going to talk about the FE Learning Resource quality toolkits which have recently been produced in Scotland and Wales I’ll start by looking at the Scottish toolkit which was the model for the one produced in Wales.
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