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UA System Scholars Institute 1
Can Web-Based Platforms Improve the Adjunct
Placement Process and Enhance Online
Teaching Pedagogy?
Online, Inc. All Rights Reserved.
Welcome 2
Online, Inc. All Rights Reserved.
(PAINS) Do You…? 3
Online, Inc. All Rights Reserved.
Have trouble finding adjuncts, TAs/GTAs or facilitators/teaching resources?
Have methods in place to measure teaching pedagogy and effectiveness?
Struggle with high costs, redundancy or inefficiency in your process?
Market 4
Online, Inc. All Rights Reserved.
>750K
Adjunct Professors
Fragmented Market
>25M
Master’s Degrees
Underutilized Asset
>$1.4T
Student Debt
National Crisis
Needs Consolidation Talent Available Must be solved
Market 5
Online, Inc. All Rights Reserved.
31%
Of All Students
least one Online Course
ver 6M US Learners,
rowing >5% annually
Overall
Enrollment
Tuition Sentiment
-3.8% from
Fall ‘12 to Fall
‘16
+$16B from
2010-2011 to
2014-2015
0 correlation
between top
researchers
and teaching
ability.
Online, Inc. All Rights Reserved.
Inefficiency Within Institutions 6
Current Model EdifyOnline Model
Choked Unbundled
SACSCOC – POA, 6.2b: The work of the core faculty may be supplemented and enhanced by judicious assignment
of professional staff, part-time faculty, graduate teaching assistants, and even contracted services.
Online, Inc. All Rights Reserved.
Inefficiency Amongst Institutions 7
Current Model EdifyOnline Model
Individualistic Shared
Online, Inc. All Rights Reserved.
New Economy 8
Trend
Value Propositions 9
Online, Inc. All Rights Reserved.
Broker supply and demand of independent talent
Reduce turnover, qualification and onboarding time
Eliminate offline management and centralize process
Increase availability and scalability while reducing costs
Provide insight on performance and engagement measurement
Online, Inc. All Rights Reserved.
Product Overview 10
Find Qualify Connect Enga
Online, Inc. All Rights Reserved.
Find 11
Online, Inc. All Rights Reserved.
Qualify 12
Online, Inc. All Rights Reserved.
Connect 13
You:
Your institution
Online, Inc. All Rights Reserved.
Engage 14
EdifyOnline
University
Online, Inc. All Rights Reserved.
Engage 15
Online, Inc. All Rights Reserved.
EdifyOnline Solutions 16
1 (*)
Tier 2 (*)
Tier 3 (*)
Full End-to-End Service (Find, Qualify, Connect, Engage)
EdifyEngage (Pedagogy, Engagement, and Evaluation)
EdifyHire (Internal Resource Management
• EdifyOnline Manages 1099 Process
• Surveys, Engagement Tools
• Qualification, Training, Onboarding
• Resource Management System
• Real-time Feedback on Course Content, Structure and Instructor Performa
• Live Instructor Engagement and Performance Analytics
• Customizable Course Dashboards and Workflows
(*) Flexible User Hierarchies and Management Processes
rs 2 and 3
Includes Tier 3
Thank you! 17
Online, Inc. All Rights Reserved.
nson Char – Engineer at Amazon
n Marshall - Former Professor and Principal
osrow Ghadiri – Professor at SJSU
"Continuous learning is my motto. I
started by taking courses on edX to
increase my knowledge and EdifyOnline
provided me the opportunity to teach a
course I loved."
"As a stay-at-home mom the online
teaching opportunity provided by
EdifyOnline has been great. It lets me stay
engaged with a flexible schedule."
"This opportunity has been very unique.
My first class had over 70,000 students!
I've learned the system and have even
been able to incorporate the edX
information into my normal classroom."
MIT Testimonial*
“We are delighted to partner with
EdifyOnline. Since 2016 we have
successfully run 3 courses and 4 re-runs
with EdifyOnline support. We are
pleased with the quality of the teaching
talents and the resulting cost-savings.
We feel the EdifyOnline concept
represents a paradigm shift in online
education and is going to be a critical
component of what drives the success of
our MOOCs going forward.”
Thank you! 18
Online, Inc. All Rights Reserved.
• Waived onboarding fee (Up to $10,000 Value)
• Pilot Study on Embedded Survey Application
Special Offer For Conference Attendees Only!
Thank you! FAQ
Frequently Asked Questions
Online, Inc. All Rights Reserved.
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
What is the feedback loop, how are escalations managed
and what is the communication channel?
ifyOnline’s Course Change Request process provides a central location to note, monitor and manage course
ated issues and/or errors. Facilitators note requests to EdifyOnline. EdifyOnline screens requests for valid
bmissions and these are then forwarded to the course owner for review and, if necessary, fixing.
Continued on n
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
b
What is the feedback loop, how are escalations managed
and what is the communication channel?
andard forms are used to note errors and/or change requests and each request is logged for each course to
aintain a history of errors and fixes made for each course.
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
What, specifically, will an Edify facilitator do? Anything that
they won’t do?
Facilitators:
pport faculty by assisting in the teaching of the course.
lp the faculty member facilitate the course after launch. This may involve managing the day-to-day operation
the course – posting course announcements, changing assignment due dates, posting new problems or cours
aterials and monitoring the discussion forums along with other course team members.
anage Community TAs – includes identifying potential TAs, sharing guidelines, checking their work and workin
th them to be consistent in their support.
rform quality assurance reviews.
pport online discussion forums - answering student questions about the course material and assessments.
Facilitators do not:
ke changes to course contents.
n any of the intellectual property of the institution and/or faculty.
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
Will I get to vet my edify person? How does Edify screen
candidates?
ifyOnline’s Course dashboard and gate system provides a central, intuitive vetting process for institutions.
Continued on n
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
Will I get to vet my edify person? How does Edify screen
candidates?
Edify candidate is required to complete a profile consisting of their education and experience. This includes diplomas, courses taken, resum
fications and experiences in education research or teaching before they can apply for any position. Edify uses a three gate check system for
uating, validating and approving candidates. Once a candidate applies for an opportunity, his/her application makes its way into a pre-screen
or its initial review by Edify staff. The gate system works, as below:
ATE 1: Edify conducts EEP (education/experience/performance) check on candidate before proposing the candidate to institution’s faculty/
dministrator. This eliminates non-qualified individuals from the pool. Once approved the application qualifies to pass through GATE 1 to GAT
ATE 2: Edify uses a pre-qual process to get an approval from institution’s admin and/or faculty. Qualification requirements can be
USTOMIZED for each individual course or held standard across the institution. Institutions review candidates in Gate 2 with an option to reje
r accept. Institutions may choose to interview applicants at this time If an applicant is accepted, an automatic approval process creates an
cceptance certificate for a specific course. The acceptance certificate remains attached to specific courses for later reference. Accepted
pplicants passes through GATE 2 to GATE 3.*
ATE 3: Edify conducts the final check on degrees and background information. The qualified candidate passes through GATE 3 to a pool of
ccepted Candidates. At this stage, a candidate is available to be selected by the institution for a facilitation engagement.
otes:
*Acceptance of a candidate in GATE 2 is not a guarantee of a facilitation opportunity.
Rejected or unmatched candidates are stored in a pool of unmatched candidates for reference.
The complete process is customizable per each institutions requirements.
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
How can partners continue to monitor performance of their
Edify facilitator?
difyEngage – This Google Chrome extension, required for all facilitators, records active time spent by the facilitator for a specific course. Th
plotted on a curve and is available to the facilitator, administrator, and faculty at all times.
difySnap – This plug-in is an anonymous, real-time course and facilitator evaluation tool where learners can actively provide direct and cand
ck. The surveys can be customized and embedded directly into the course for however many iterations the institution choses.
EdifyEngage EdifySnap
The combination of these transparent tools
an environment of self-accountability and
continuous improvement. The tools provide
valuable insights on effective online teachin
pedagogy leading to higher quality facilitati
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
What types of courses are the best fit for Edify? Full
programs or individual courses? Are there specific subjects
that work best?
Online facilitators can handle individual courses or entire programs across the spectrum of course subjects.
courses are the most prevalent, however, subject matter experts are available for highly specialized courses
such as business, the humanitites, and social sciences.
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
How do Edify TA’s learn the teaching plan and familiarize
themselves with the course, and learning objectives? Can
partners provide this to help answer questions and
understand how the course should be taught, etc.
urse’s on the EdifyOnline are pulled directly from the edX website via API access. This provides EdifyOnline
ilitators information such as course overview videos, course descriptions and focuses prior to applying for the
urse. EdifyOnline facilitators are subject matter experts and institutions can work directly with the Edify
ndidates during Gates 2 or 3 of the vetting process to provide information about the course, how it should be
ught, and other guidance. Course owners can engage with EdifyOnline facilitators to whatever extent they dee
cessary to ensure quality and integrity.
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
How does Edify train and ensure quality of the facilitator?
EdifyOnline’s training program, designed alongside edX partners and users, covers the following:
Platform Training ("Hard" skills training)
● Discussion Forum and functionality
● Bulk Email communication
○ Testing
○ Best practices of timing and format
○ HTML/writing emails
○ Segmenting (cohorts, verified etc.)
Facilitation Training (“Soft skills training”)
● How to teach online
○ Establishing discussion forum guidelines
○ Strategies for responding to discussion posts
○ Handling difficult learners
○ Email communication strategies
● Home Page Updates and Course Handouts
○ Authoring
○ Best practices
○ Files and uploads
● Self-paced Weekly emails set up
○ Authoring
○ Best practices
Back end
● Studio basics
○ 4 basic components
○ Editing course content that is out of date, i.e. broken links
○ Org for the outline
○ Versioning
○ Setting dates
○ Visibility
○ escalation
● Problem Components
○ Multiple choice, checkbox, numerical, etc…
■ Editing the prompt and answers in a live course (can’t
delete problem, etc.)
■ Rescoring, but also the workflow for escalation
○ Open Response Assessments (if relevant)
Online, Inc. All Rights Reserved.
Frequently Asked Questions FAQ
How long does it take to begin working with EdifyOnline?
ifyOnline is adaptive to the various LMS environments. Initiating a working partnership with EdifyOnline is a
reamlined process. It requires an initial conversation to go through the product and discuss any customization
oide user manuals and finalizing commercial agreements. The simple process can be completed in a matter o
ys!

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EdifyOnline_Presentation_-_UAH_Conference_-_Final.pptx.pdf

  • 1. UA System Scholars Institute 1 Can Web-Based Platforms Improve the Adjunct Placement Process and Enhance Online Teaching Pedagogy? Online, Inc. All Rights Reserved.
  • 2. Welcome 2 Online, Inc. All Rights Reserved.
  • 3. (PAINS) Do You…? 3 Online, Inc. All Rights Reserved. Have trouble finding adjuncts, TAs/GTAs or facilitators/teaching resources? Have methods in place to measure teaching pedagogy and effectiveness? Struggle with high costs, redundancy or inefficiency in your process?
  • 4. Market 4 Online, Inc. All Rights Reserved. >750K Adjunct Professors Fragmented Market >25M Master’s Degrees Underutilized Asset >$1.4T Student Debt National Crisis Needs Consolidation Talent Available Must be solved
  • 5. Market 5 Online, Inc. All Rights Reserved. 31% Of All Students least one Online Course ver 6M US Learners, rowing >5% annually Overall Enrollment Tuition Sentiment -3.8% from Fall ‘12 to Fall ‘16 +$16B from 2010-2011 to 2014-2015 0 correlation between top researchers and teaching ability.
  • 6. Online, Inc. All Rights Reserved. Inefficiency Within Institutions 6 Current Model EdifyOnline Model Choked Unbundled SACSCOC – POA, 6.2b: The work of the core faculty may be supplemented and enhanced by judicious assignment of professional staff, part-time faculty, graduate teaching assistants, and even contracted services.
  • 7. Online, Inc. All Rights Reserved. Inefficiency Amongst Institutions 7 Current Model EdifyOnline Model Individualistic Shared
  • 8. Online, Inc. All Rights Reserved. New Economy 8 Trend
  • 9. Value Propositions 9 Online, Inc. All Rights Reserved. Broker supply and demand of independent talent Reduce turnover, qualification and onboarding time Eliminate offline management and centralize process Increase availability and scalability while reducing costs Provide insight on performance and engagement measurement
  • 10. Online, Inc. All Rights Reserved. Product Overview 10 Find Qualify Connect Enga
  • 11. Online, Inc. All Rights Reserved. Find 11
  • 12. Online, Inc. All Rights Reserved. Qualify 12
  • 13. Online, Inc. All Rights Reserved. Connect 13 You: Your institution
  • 14. Online, Inc. All Rights Reserved. Engage 14 EdifyOnline University
  • 15. Online, Inc. All Rights Reserved. Engage 15
  • 16. Online, Inc. All Rights Reserved. EdifyOnline Solutions 16 1 (*) Tier 2 (*) Tier 3 (*) Full End-to-End Service (Find, Qualify, Connect, Engage) EdifyEngage (Pedagogy, Engagement, and Evaluation) EdifyHire (Internal Resource Management • EdifyOnline Manages 1099 Process • Surveys, Engagement Tools • Qualification, Training, Onboarding • Resource Management System • Real-time Feedback on Course Content, Structure and Instructor Performa • Live Instructor Engagement and Performance Analytics • Customizable Course Dashboards and Workflows (*) Flexible User Hierarchies and Management Processes rs 2 and 3 Includes Tier 3
  • 17. Thank you! 17 Online, Inc. All Rights Reserved. nson Char – Engineer at Amazon n Marshall - Former Professor and Principal osrow Ghadiri – Professor at SJSU "Continuous learning is my motto. I started by taking courses on edX to increase my knowledge and EdifyOnline provided me the opportunity to teach a course I loved." "As a stay-at-home mom the online teaching opportunity provided by EdifyOnline has been great. It lets me stay engaged with a flexible schedule." "This opportunity has been very unique. My first class had over 70,000 students! I've learned the system and have even been able to incorporate the edX information into my normal classroom." MIT Testimonial* “We are delighted to partner with EdifyOnline. Since 2016 we have successfully run 3 courses and 4 re-runs with EdifyOnline support. We are pleased with the quality of the teaching talents and the resulting cost-savings. We feel the EdifyOnline concept represents a paradigm shift in online education and is going to be a critical component of what drives the success of our MOOCs going forward.”
  • 18. Thank you! 18 Online, Inc. All Rights Reserved. • Waived onboarding fee (Up to $10,000 Value) • Pilot Study on Embedded Survey Application Special Offer For Conference Attendees Only!
  • 19. Thank you! FAQ Frequently Asked Questions Online, Inc. All Rights Reserved.
  • 20. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ What is the feedback loop, how are escalations managed and what is the communication channel? ifyOnline’s Course Change Request process provides a central location to note, monitor and manage course ated issues and/or errors. Facilitators note requests to EdifyOnline. EdifyOnline screens requests for valid bmissions and these are then forwarded to the course owner for review and, if necessary, fixing. Continued on n
  • 21. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ b What is the feedback loop, how are escalations managed and what is the communication channel? andard forms are used to note errors and/or change requests and each request is logged for each course to aintain a history of errors and fixes made for each course.
  • 22. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ What, specifically, will an Edify facilitator do? Anything that they won’t do? Facilitators: pport faculty by assisting in the teaching of the course. lp the faculty member facilitate the course after launch. This may involve managing the day-to-day operation the course – posting course announcements, changing assignment due dates, posting new problems or cours aterials and monitoring the discussion forums along with other course team members. anage Community TAs – includes identifying potential TAs, sharing guidelines, checking their work and workin th them to be consistent in their support. rform quality assurance reviews. pport online discussion forums - answering student questions about the course material and assessments. Facilitators do not: ke changes to course contents. n any of the intellectual property of the institution and/or faculty.
  • 23. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ Will I get to vet my edify person? How does Edify screen candidates? ifyOnline’s Course dashboard and gate system provides a central, intuitive vetting process for institutions. Continued on n
  • 24. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ Will I get to vet my edify person? How does Edify screen candidates? Edify candidate is required to complete a profile consisting of their education and experience. This includes diplomas, courses taken, resum fications and experiences in education research or teaching before they can apply for any position. Edify uses a three gate check system for uating, validating and approving candidates. Once a candidate applies for an opportunity, his/her application makes its way into a pre-screen or its initial review by Edify staff. The gate system works, as below: ATE 1: Edify conducts EEP (education/experience/performance) check on candidate before proposing the candidate to institution’s faculty/ dministrator. This eliminates non-qualified individuals from the pool. Once approved the application qualifies to pass through GATE 1 to GAT ATE 2: Edify uses a pre-qual process to get an approval from institution’s admin and/or faculty. Qualification requirements can be USTOMIZED for each individual course or held standard across the institution. Institutions review candidates in Gate 2 with an option to reje r accept. Institutions may choose to interview applicants at this time If an applicant is accepted, an automatic approval process creates an cceptance certificate for a specific course. The acceptance certificate remains attached to specific courses for later reference. Accepted pplicants passes through GATE 2 to GATE 3.* ATE 3: Edify conducts the final check on degrees and background information. The qualified candidate passes through GATE 3 to a pool of ccepted Candidates. At this stage, a candidate is available to be selected by the institution for a facilitation engagement. otes: *Acceptance of a candidate in GATE 2 is not a guarantee of a facilitation opportunity. Rejected or unmatched candidates are stored in a pool of unmatched candidates for reference. The complete process is customizable per each institutions requirements.
  • 25. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ How can partners continue to monitor performance of their Edify facilitator? difyEngage – This Google Chrome extension, required for all facilitators, records active time spent by the facilitator for a specific course. Th plotted on a curve and is available to the facilitator, administrator, and faculty at all times. difySnap – This plug-in is an anonymous, real-time course and facilitator evaluation tool where learners can actively provide direct and cand ck. The surveys can be customized and embedded directly into the course for however many iterations the institution choses. EdifyEngage EdifySnap The combination of these transparent tools an environment of self-accountability and continuous improvement. The tools provide valuable insights on effective online teachin pedagogy leading to higher quality facilitati
  • 26. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ What types of courses are the best fit for Edify? Full programs or individual courses? Are there specific subjects that work best? Online facilitators can handle individual courses or entire programs across the spectrum of course subjects. courses are the most prevalent, however, subject matter experts are available for highly specialized courses such as business, the humanitites, and social sciences.
  • 27. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ How do Edify TA’s learn the teaching plan and familiarize themselves with the course, and learning objectives? Can partners provide this to help answer questions and understand how the course should be taught, etc. urse’s on the EdifyOnline are pulled directly from the edX website via API access. This provides EdifyOnline ilitators information such as course overview videos, course descriptions and focuses prior to applying for the urse. EdifyOnline facilitators are subject matter experts and institutions can work directly with the Edify ndidates during Gates 2 or 3 of the vetting process to provide information about the course, how it should be ught, and other guidance. Course owners can engage with EdifyOnline facilitators to whatever extent they dee cessary to ensure quality and integrity.
  • 28. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ How does Edify train and ensure quality of the facilitator? EdifyOnline’s training program, designed alongside edX partners and users, covers the following: Platform Training ("Hard" skills training) ● Discussion Forum and functionality ● Bulk Email communication ○ Testing ○ Best practices of timing and format ○ HTML/writing emails ○ Segmenting (cohorts, verified etc.) Facilitation Training (“Soft skills training”) ● How to teach online ○ Establishing discussion forum guidelines ○ Strategies for responding to discussion posts ○ Handling difficult learners ○ Email communication strategies ● Home Page Updates and Course Handouts ○ Authoring ○ Best practices ○ Files and uploads ● Self-paced Weekly emails set up ○ Authoring ○ Best practices Back end ● Studio basics ○ 4 basic components ○ Editing course content that is out of date, i.e. broken links ○ Org for the outline ○ Versioning ○ Setting dates ○ Visibility ○ escalation ● Problem Components ○ Multiple choice, checkbox, numerical, etc… ■ Editing the prompt and answers in a live course (can’t delete problem, etc.) ■ Rescoring, but also the workflow for escalation ○ Open Response Assessments (if relevant)
  • 29. Online, Inc. All Rights Reserved. Frequently Asked Questions FAQ How long does it take to begin working with EdifyOnline? ifyOnline is adaptive to the various LMS environments. Initiating a working partnership with EdifyOnline is a reamlined process. It requires an initial conversation to go through the product and discuss any customization oide user manuals and finalizing commercial agreements. The simple process can be completed in a matter o ys!