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Agile HR
Agile
Defined
“Agility is ultimately about living on the
edge, of pushing the envelope, of
standing out in a crowd, of being lopsided
in a world of conformity”
Jim Highsmith
“There's still a tendency for some people
to look for a list of commandments to use
for a project, which is not what agile is
about…”
Kent Beck
“Agile is an umbrella term for a set of
values, principles and practices that have
been shown to deliver what the customer
needs, when they need it and to a high
level of quality.”
“Build the right thing, build the thing right
through continual reflection”
ReneeTroughton
Agile InA
Nutshell
It could be called anything. It is
really just about working smarter
It’s an umbrella term
It’s a reflective, evolutionary
improvement framework
Who is
going
Agile?
2015 http://www.versionone.com/pdf/state-of-agile-development-survey-ninth.pdf
WhyAgile?
2015 http://www.versionone.com/pdf/state-of-agile-development-survey-ninth.pdf
TheAgile
Iceberg
Doing
Agile
Being
Agile
Agile
Manifesto
Values
(2001)
Agile
Manifesto
Values
(2001)
Agile
Manifesto
Values
(2001)
Agile
Manifesto
Values
(2001)
What
motivates
us
https://www.youtube.com/watch?v=avnHUxSVfVMf
Agile
Manifesto
Principles
Agile
Roles
Agile
Process
User
Stories
UserStory
Breakdown
Iterations
(Sprints /
Timeboxes)
Iteration
Planning
(Sprint
Planning)
Visual
Management
Daily
Stand-up
(DailyScrum/
Huddle)
Showcase
(Demo /
Sprint
Review)
Continuous
Improvement
(Retrospective)
Exercise Let’s xx
• xx
Product
backlog
Pig Frog Harry Potter Dracula Pink polka dots
Unicorn Snake Dobby Stars Stripes
White crane Pizza Carrots Brad Angelina
Jennifer Rainbow Cow Chicken
Choose
your own
adventure
Each table is a team
• Servant Leader
• Product Owner
• Puppet Engineers x ??
• QualityAssurance x ??
1 min
Servant
Leader
(Scrum
Master /
Iteration
Manager)
Product
Owner
Iteration 1
Planning
Product Owners - Decide which puppets
you are going to build in the first iteration.
The first iteration will be 8 minutes long.
1 min
TheTeam
Iteration 1
Build your
puppets!
Build your highest priority puppets and
ensure they meet your quality standards.
8 min
Iteration 1
Showcase
Let’s see what your stakeholders think
about your puppets.
5 min
Iteration 1
Retrospective
Measuring
throughput Iteration1
Iteration2
Iteration3
Iteration4
Iteration5
Day1
Day2
Day3
Day4
Day5
Day6
Day7
Day8
Day9
Day10
Lean
Startup
Where to
start
 Determine what problem you are trying to solve
 Understand the type of work – project vs operational/BAU
 Understand your classes of service
 Visualise your process flow on theVisual Management Board
 Add your work to theVisual Management Board
 Break big problems down
 Collaborate around the work
 Continuously improve (and celebrate success)
 Measure outcomes and learn from them
 More leadership, less management
 Doing Agile vs Being Agile
TheAgile
Framework
Family
Going
deeper
 Advanced and skill relevant courses
 Local meetups
 A book for almost everything!
 Videos and podcasts
 Ask an expert
Why it is so
hard to
change?
It is difficult to get a
man to understand
something, when his
salary depends on his
not understanding it.
- Upton Sinclair
“
“
Types of
organisations
HR
functional
changes by
organisation
type
Orange Teal
Recruitment Interviews by trained HR personnel, focus is on fit
with job description
Interviews by future colleagues, focus is on fit with organisation and with
purpose
On boarding Mostly administrative on boarding process Significant training in relational skills and in company culture.
Rotation programs to immerse oneself in the organisation
Training Training trajectories designed by HR
Mostly skill and management training
Personal freedom and responsibility for training
Critical importance of common training that everybody attends
Job titles and job
descriptions
Every job has a job title and job description No job titles
Fluid and granular roles instead of fixed job descriptions
Individual purpose (It’s not the organisation’s role to help employees
identify their personal calling)
Recruitment, training, and appraisals used to explore juncture of individual
calling and organisational purpose
Flexibility & time
commitment
- Honest discussion about individual time commitment to work vs. other
meaningful commitments in life
High degree of flexibility in working hours, as long as commitments are
upheld
Performance
management
Focus on individual performance
Appraisals established by hierarchical superior
Appraisal discussion aims for objective snapshot of
past performance
Focus on team performance
Peer-based processes for individual appraisals
Appraisal discussion turned into personal inquiry into one’s learning journey
and calling
Compensation Decision made by hierarchical superior
Individual incentives
Meritocratic principles can lead to large salary
differences
Self-set salaries with peer calibration for base pay
No bonuses, but equal profit sharing
Narrower salary differences
Appointments &
promotions
Intense jockeying for scarce promotions leads to
politics and dysfunctional behaviour
Silos: every manager is king of his castle
No promotions, but fluid rearrangement of roles based on peer agreement
Responsibility to speak up about issues outside of one’s scope of authority
Dismissal Boss has authority (with HR approval) to dismiss a
subordinate
Dismissal mostly a legal and financial process
Dismissal last step in mediated conflict resolution mechanism
In practice very rare
Caring support in turn dismissal into a learning opportunity
Mainstreaming
"All this terminology of rankings - forcing
rankings along some distribution curve or
whatever - we're done with that,"
Nanterme said ofAccenture's decision.
"We're going to evaluate you in your role,
not vis-à-vis someone else who might
work inWashington, who might work in
Bangalore. It's irrelevant. It should be
about you.“
"Employees that do best in performance
management systems tend to be the
employees that are the most narcissistic
and self-promoting. Those aren't
necessarily the employees you need to be
the best organisation going forward.“
Brian Kropp, the HR practice leader for CEB
http://www.smh.com.au/business/workplace-relations/goodbye-rankings-accenture-gives-annual-performance-reviews-the-flick-20150722-gihn7y
Agile is
Cultural
Shift
Low
focus
Medium
focus
High
focus
Innovation
(RiskOrientation)
EmphasisonPeople
(FairnessOrientation)
Teamwork
(CollaborationOrientation)
EmphasisonOutcome
(AchievementOrientation)
AttentiontoDetail
(PrecisionOrientation)
Aggressiveness
(CompetitiveOrientation)
Stability
(RuleOrientation)
http://study.com/academy/lesson/what-is-organizational-culture-definition-characteristics.html
Agile
transformations
to date
SCALE
HR
Money
Governance
Work
Techniques
Practices
Process
Principles
Values
TEAM ORG
The
potential
role of HR
in the
future
 New ‘ways of working’ transformational
coaches
 Intrinsic motivation
 Transparency in everything
 Equality of focus – customer, partner,
people, shareholder, community
 Self structural, self managed
 On boarding trainers for organisational
culture
 Experts in disagreement mediation
through non violent communication
 Decentralised enablers
People
operations
@Google
 Facilitators not directors of discussions
 The people who are impacted by the
change are the ones the define the change
(and explain it)
 Identify hypotheses and test them
Questions?
unbounddna.com
Theagile
revolution.com
agileforest.com
renee@unbounddna.com
@agilerenee
ReneeTroughton
leanpub.com/u/reneetroughton
pimpmyboard.com
Enterprise
transformation
metamodel.com

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