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Agile HR - Dallas HR Summit October 2016

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Agile is not just for software. Learn how GAP human resources applied Agile to tackle their BHAG: one-day hiring.

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Agile HR - Dallas HR Summit October 2016

  1. 1. Agile HR An Experience Report Presented by Doc List, Senior Coach and Trainer for Agile Velocity 2016 HR Summit, Dallas
  2. 2. Nice to meet you! • Senior Agile Trainer and Enterprise Agile Coach for Agile Velocity • Photographer • Love People, Learning
  3. 3. A Brief Explanation of Agile • Origins in Software Development • Focused on Short-Cycle Delivery • Highly Team-centric • Intensely Collaborative
  4. 4. Background • Gap, Inc., San Francisco, California • Training and Planning (2014) • “We want to streamline our recruiting and hiring process.” • Three champions: co-head of HR, VP, manager
  5. 5. Value Stream
  6. 6. “Craft the team” Best chance for success - kicked off in March 2015 - four months later
  7. 7. “North Star” The team’s BHAG
  8. 8. Working Agile-ly
  9. 9. Key Characteristics • Collocated - one room • No barriers • Open communication • Focused on a clear goal • Shared CARGO™
  10. 10. Their Journey - colocation - Agile training - Backlog - team liftoff - Continuous im provem ent - Agility health - Skepticism - Reflect and Retrospect - W O RK - Agile outside IT - Scrumban - Switch tools - sprint1 - distributed team - sprint planning - userstory and decom position w orkshop - value stream map review - sprint 0 - “product vision” - Backlog grooming - Retrospective Wk. 12Start What happens when you mix Human Resources with an Agile Workflow? ...a serious lesson in flexibility
  11. 11. Wk. 1 - 3: Liftoff and Visualize • “we're the first of our kind: a self-organized, self-directed team - using agile methodology to blow the roof off of traditional HR practices” • Team Chartering - Team Ocelots • Where is flow blocked
  12. 12. Wk. 4 - 6: Sprinting To The North Star • Wk: 4: Product Discover • Wk. 5: Working as a distributed team, Sprint Planning • First Sprint! “What will cut the hiring process time in half and result in better candidates?”
  13. 13. “North Star”: One-Day Hiring • Background checks • Coffee chats • Hiring center • Focus on delays, not events
  14. 14. Wk. 7 - 9: Continuous Improvement • Wk. 7: From Scrum to Scrumban • Wk. 8: What did it feel like to be the first HR team to use Agile? • Wk. 9: Product Review
  15. 15. Wk. 10 - 12: Customer Is Always First • Wk. 10: Delivering value to our “customers” • Wk. 11: Backlog Grooming • Wk. 12: Retrospect
  16. 16. Evolution • Sprints (Scrum) vs. Flow (Kanban) • Flexible roles • Out of the box thinking and working
  17. 17. Big Thanks To… • Team Ocelots • Read more about their Agile journey here: www.HRAgileSolutions.com

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