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Agile Cambridge 2016 | Agile HR – The 21st Century People Approach

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Cambridge; UK | Sep-29-2016

People are the heart & soul of Agile – and Human Resources. The time is right to invest in Agile HR. We will talk about how to turn your Human Resources into Agile People Operations and boost your agility; and we will share stories and examples of Agile HR practices and their impact.
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Transforming your organization into an agile enterprise is no small deed. And it does not matter where you are on your way towards embracing agility on all levels. There will be a time when you need to align your people solutions with the mindset and demands of agile people and organizations.
The time is right to turn your Human Resources into Agile People Operations and any investment in modern People solutions is an investment in your people.
We will talk about how to shift from a traditional to an Agile People approach and we will share stories, ideas, and examples of Agile HR practices and their impact.

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Agile Cambridge 2016 | Agile HR – The 21st Century People Approach

  1. 1. © 2016 Just Leading Solutions LLC – All Rights Reserved. Agile Cambridge | Sep-29-2016 Fabiola Eyholzer | @FabiolaEyholzer | #AgileHR Lean | Agile People Operations – The 21st Century People Approach
  2. 2. © 2016 Just Leading Solutions LLC – All Rights Reserved. You can have the best strategy and the best building in the world, but if you don’t have the hearts and minds of the people who work with you, none of it comes to life. – Renee West
  3. 3. © 2016 Just Leading Solutions LLC – All Rights Reserved. Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 3 The Importance of People in VUCA Times
  4. 4. © 2016 Just Leading Solutions LLC – All Rights Reserved. The Importance of People in VUCA Times Fact is: We live in VUCA times and have to respond to its challenges Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 4 Volatility Uncertainty Complexity Ambiguity
  5. 5. © 2016 Just Leading Solutions LLC – All Rights Reserved. The Importance of People in VUCA Times The digital transformation affects us all – Regardless of industry and company size Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 5
  6. 6. © 2016 Just Leading Solutions LLC – All Rights Reserved. The Importance of People in VUCA Times Todays currency for competitiveness are: Talent, knowledge & leadership Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 6
  7. 7. © 2016 Just Leading Solutions LLC – All Rights Reserved. The Importance of People in VUCA Times That makes inspired, empowered, and engaged people the live and soul of thriving organizations Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 7
  8. 8. © 2016 Just Leading Solutions LLC – All Rights Reserved. The Importance of People in VUCA Times And puts Human Resources on the map like never before Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 8
  9. 9. © 2016 Just Leading Solutions LLC – All Rights Reserved. Sep-29-2016 Realities of HR in Organizations Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 9
  10. 10. © 2016 Just Leading Solutions LLC – All Rights Reserved. Realities of HR in Organizations HR is the most misunderstood job family and many things are (unjustly) said about HR Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam HR is too important to be left to HR. Harvard Business Review HR lives in a bubble HR is too focused on process and is not a “big picture” person. EIU Survey C-Level Executives Everyone hates HR. CBS News HR people aren't the sharpest tacks in the box. Fast Company HR’s job is to be the policy police and the health ’n’ happiness patrol. Anyone can do HR HR deals with the soft side of business and is therefore not accountable. 10
  11. 11. © 2016 Just Leading Solutions LLC – All Rights Reserved. Realities of HR in Organizations Many people decisions and policies are dictated by hidden forces, especially Finance and Legal Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 11
  12. 12. © 2016 Just Leading Solutions LLC – All Rights Reserved. Realities of HR in Organizations HR instruments must make up for weak managers and uninspiring leaders, costing companies billions Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 12
  13. 13. © 2016 Just Leading Solutions LLC – All Rights Reserved. Realities of HR in Organizations HR instruments are driven to handle poor performance and mediocrity Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 13
  14. 14. © 2016 Just Leading Solutions LLC – All Rights Reserved. Realities of HR in Organizations No more! It is time for People Operations Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 14
  15. 15. © 2016 Just Leading Solutions LLC – All Rights Reserved. Sep-29-2016 Lean | Agile People Operations Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 15
  16. 16. © 2016 Just Leading Solutions LLC – All Rights Reserved. Lean | Agile People Operations Lean | Agile People Ops is about creating inspiring and engaging places of work where talents can thrive Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 16
  17. 17. © 2016 Just Leading Solutions LLC – All Rights Reserved. Lean | Agile People Operations Agile People Pros have a strong understanding of 21st century employees and organizations Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 17
  18. 18. © 2016 Just Leading Solutions LLC – All Rights Reserved. Lean | Agile People Operations Embrace the new talent contract and the power shift in favor of intrinsically motivated employees Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 18
  19. 19. © 2016 Just Leading Solutions LLC – All Rights Reserved. Lean | Agile People Operations Agile HR services are accessible and accommodating – while being co-created and constantly evolving Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 19
  20. 20. © 2016 Just Leading Solutions LLC – All Rights Reserved. Lean | Agile People Operations The Manifesto for Agile HR describes the core values of Lean | Agile People Operations Sep-29-2016 Manifesto for Agile HR Individuals and interactions over processes and tools Inspire and engage over manage and retain Collaboration over organizational structures Responding to individual needs over following a career plan Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 20
  21. 21. © 2016 Just Leading Solutions LLC – All Rights Reserved. Lean | Agile People Operations Agility in HR means building a responsive HR organization (doing) and providing winning People solutions (being) Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 21 Agile HR Solutions Agile HR Organization  being doing 
  22. 22. © 2016 Just Leading Solutions LLC – All Rights Reserved. Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 22 Key Agile HR Practices
  23. 23. © 2016 Just Leading Solutions LLC – All Rights Reserved. Key Agile HR Practices Talent acquisition, performance flow, reward & recognition and growth are four key Agile HR practices Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 23
  24. 24. © 2016 Just Leading Solutions LLC – All Rights Reserved. Key Agile HR Practices Hire for attitude & fit, and rock at onboarding to strengthen teams • Build a strong employer brand • Proactively attract & engage talent • Replace job descriptions with Value Descriptions and hire People over paper • Employ for attitude & cultural fit • Inspire candidates with the larger sense of purpose • Gamify the talent acquisition & make it an experience • Make a solid, team-based decision • Excel at onboarding Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 24
  25. 25. © 2016 Just Leading Solutions LLC – All Rights Reserved. Key Agile HR Practices Move to an Iterative Performance Flow and eliminate employee appraisals in favor of continuous feedback • Align performance cycle with iterations • Utilize planning sessions to share vision, set inspiring goals, and clarify expectations • Continuously inspect and adapt • Eliminate annual performance ratings in favor of continuous feedback • Embed learning and development into the workflow • Accept handling performance issues is a leadership task Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 25
  26. 26. © 2016 Just Leading Solutions LLC – All Rights Reserved. Key Agile HR Practices Get the topic of money off the table and recognize people and teams in a meaningful way • Base Salaries • Pay adequate base salaries • Decentralize salary decisions • Allow for transparency to the salary structure and data • Incentives • Motivate through mastery, autonomy, and purpose not cash incentive • Avoid toxic individual bonuses • Combine various forms of recognition • Benefits • Provide benefits that people value • Invest in the health and wellbeing of people Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 26
  27. 27. © 2016 Just Leading Solutions LLC – All Rights Reserved. Key Agile HR Practices Offer meaningful growth opportunities and move talents across the organization • Empower employees to take the lead • Understand modern jobs & career paths • Illustrate prospective role-based career paths • Establish individual career coaching • Apply agile workforce planning and talent scouting • Enhance growth through Lean | Agile leadership Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 27
  28. 28. © 2016 Just Leading Solutions LLC – All Rights Reserved. Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 28 Agile HR Journey
  29. 29. © 2016 Just Leading Solutions LLC – All Rights Reserved. Agile HR Journey We need to invest in Agile HR and the moment is right! Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 29
  30. 30. © 2016 Just Leading Solutions LLC – All Rights Reserved. Agile HR Journey Agile HR is a reality – Look at the top HR trends 2016 Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 30 Jan-20-2016 2016 to welcome the acceleration of agile adoption outside IT Jan-25-2016 HR drives the agile organization Dec-1-2015 HR embraces agile (#1 of 11 HR Trends for 2016)
  31. 31. © 2016 Just Leading Solutions LLC – All Rights Reserved. Agile HR Journey Trigger | Initiate | Iterate – the typical approach to Agile People Initiatives Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam Agile HR Assessm ent Iterate Plan Do Check Adjust Trigger Agile HR Vision Specific Challenge(s) ROI Review (Terminate) Initiate Backlog Refinement Train & Educate Initial Retrospective & Backlog Lightweight Business Case 31
  32. 32. © 2016 Just Leading Solutions LLC – All Rights Reserved. Agile HR Journey Some quick tips • Involve your HR Pros! – Seriously! • Set them up for success! – Set them up like you would any other Agile team • Training them in agile is not enough! – Help them translate it into an HR settings • Guide their agile journey! – Give them a fulltime agile coach • Let them have some fun too! – Hackathons, Open Space etc. do transfer • Cut them some slack! – Remember when you started out? • Understand YOUR organization and find your way! – Best practices are probably best somewhere else Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 32
  33. 33. © 2016 Just Leading Solutions LLC – All Rights Reserved. Agile HR Journey But above all: Remember an investment in Lean | Agile People Operations is an investment in your People! Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 33
  34. 34. © 2016 Just Leading Solutions LLC – All Rights Reserved. To win in the marketplace you must first win in the workplace. – Doug Conant, CEO of Campbell’s Soup
  35. 35. © 2016 Just Leading Solutions LLC – All Rights Reserved. Thank you! Just Leading Solutions 275 Madison Avenue 14th Floor New York, NY 10016 nyc@justleadingsolutions.com www.justleadingsolutions.com Fabiola Eyholzer CEO fabiola.eyholzer@justleadingsolutions.com +1 908 340 8091 @FabiolaEyholzer Sep-29-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer | #agilecam 35

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