I am a coach, and everyday I struggle Am I giving the right information? Am I using the right approach?
Tell a story
Tell a story
X 2 for each group
X 1 for each group
Tell a story. Be clear on looping nature.
X2 for each group
Tell a story
Boundaries are crucial. Lack of proper boundaries can ruin trust and relationships. In a nutshell, boundaries “help us let the good stuff in and keep the bad stuff out—’stuff’ being people, experiences, information, emotional states, and more.” A book titled Boundaries: When to Say Yes, How to Say No To Take Control of Your Life, by Henry Cloud and John Townsend is the best resource I’ve seen on the topic of Boundaries. This book came was very helpful to my wife and me early on in our marriage. Reliability means doing what we say we’re going to do, when we say we’re going to do it. To be reliable involves being aware of our strengths and limitations and acting accordingly. Accountability means you take ownership of your mistakes, apologize for them and make amends or restitution. Vault represents secrecy. A vault is a room or compartment, often built of steel, for the safekeeping of valuables. For example, you would find a vault in a bank vault. Being a vault means people can keep their valuables with you and you will keep them safe. Being a vault involves not sharing experiences that aren’t ours to share. You keep my secrets and the secrets of others. A very key point about building trust is not telling me the secrets of others. When you tell me another person’s secrets, you are essentially showing me how you will tell my secrets if I ever fell out of favor with you or you needed to for any reason. You don’t gossip and you show empathy for other people. Integrity means our actions match our words. According to Dr. Brown, you choose courage over comfort, you choose is right over what is expedient, and you choose to practice your values and believes rather than simply professing them. Nonjudgment means refraining from judging self or others. “I can ask for what I need, and you can ask for what you need. We can talk about how we feel without judgment.” Generosity means you extend “the most generous interpretation possible to the intentions, words, and actions of others”. This is assuming the best of others.
Class room or one
either theory or
and direction to
one or more
people based on
related field of
Aiding a group of
together to reach
a common purpose
Asking questions to
the coachee, often
one on one, to
gather insight and
solutions from the
Teaching Mentoring Facilitating Coaching
I do solemnly swear
• To keep information I hear today to myself (not share it outside of this
• I will give my coach permission to be bold and direct with me
• I acknowledge my coach is learning and may not give the best advice
“As long as you think that the cause of your
problem is “out there”,
as long as you think that anyone or anything
is responsible for your suffering—
the situation is hopeless.
It means that you are forever in the role of
victim, that you’re suffering in paradise.”
Byron Katie "The Work"
• The Coaching Canvas – Lyssa Adkins
• Powerful questions –
• The Responsibility Process – Christopher Avery
• Braving – Brene Brown
• The Work, "Loving what is" – Byron Katie
• ADKAR – John Hiatt
• John Kotter's 8 Steps to Change
• Non Violent Communication – Marshall Rosenberg
• Immunity to change – Robert Kegan & Lisa Lahey
• Cognitive Bias - http://mentalfloss.com/article/68705/20-
The services and materials provided by The Boston Consulting Group (BCG) are subject to BCG's Standard Terms
(a copy of which is available upon request) or such other agreement as may have been previously executed by BCG.
BCG does not provide legal, accounting, or tax advice. The Client is responsible for obtaining independent advice
concerning these matters. This advice may affect the guidance given by BCG. Further, BCG has made no undertaking
to update these materials after the date hereof, notwithstanding that such information may become outdated
The materials contained in this presentation are designed for the sole use by the board of directors or senior
management of the Client and solely for the limited purposes described in the presentation. The materials shall not be
copied or given to any person or entity other than the Client (“Third Party”) without the prior written consent of BCG.
These materials serve only as the focus for discussion; they are incomplete without the accompanying oral commentary
and may not be relied on as a stand-alone document. Further, Third Parties may not, and it is unreasonable for any
Third Party to, rely on these materials for any purpose whatsoever. To the fullest extent permitted by law (and except
to the extent otherwise agreed in a signed writing by BCG), BCG shall have no liability whatsoever to any Third Party,
and any Third Party hereby waives any rights and claims it may have at any time against BCG with regard to the
services, this presentation, or other materials, including the accuracy or completeness thereof. Receipt and review of
this document shall be deemed agreement with and consideration for the foregoing.
BCG does not provide fairness opinions or valuations of market transactions, and these materials should not be relied on
or construed as such. Further, the financial evaluations, projected market and financial information, and conclusions
contained in these materials are based upon standard valuation methodologies, are not definitive forecasts, and are not
guaranteed by BCG. BCG has used public and/or confidential data and assumptions provided to BCG by the Client.
BCG has not independently verified the data and assumptions used in these analyses. Changes in the underlying data or
operating assumptions will clearly impact the analyses and conclusions.
Transformation Mastery can apply to one person
Creating and maintaining trust - BRAVING