21. Consumer Behaviour is influenced by following
factors
Cultural Factors ( Different values and
Geographical boundaries)
Social Factors (Reference Groups – Primary &
Secondary, Aspirational and Dissociative Factors
and Opinion Leader)
Personal Factors (Human Age Cycle, Occupation ,
Economic Conditions and Lifestyle)
Psychological Factors (Perceptions and Emotions)
22. Nihar Shambharkar
Created by --
National Institute of Technology ,
Trichy
During an
Internship by --
Prof. Sameer Mathur
Indian Institute of Management ,
Lucknow
(www.IIMintenship.com)