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Analysing Consumer Buying Behaviours
How do Consumer
characteristics influences
Buying Behaviour ??
Psychological Factors
Personal Factors
Cultural Factors
Social Factors
Comfort
Freedom
Individualism
Practicality
Progress
Respect
Honesty
Integrity
Hard work
Rituals
Different Values
Geographical Boundaries
Family
Friends
Primary Reference Groups
Religion
Profession
Secondary Reference Groups
Aspirational Groups
(individual hopes to join)
Dissociative Groups
(individual rejects)
Opinion Leaders
Human Age Cycle
Occupation
Economic Condition
Lifestyle
Perceptions
Emotions
attachment to any object or service
Consumer Behaviour is influenced by following
factors
Cultural Factors ( Different values and
Geographical boundaries)
Social Factors (Reference Groups – Primary &
Secondary, Aspirational and Dissociative Factors
and Opinion Leader)
Personal Factors (Human Age Cycle, Occupation ,
Economic Conditions and Lifestyle)
Psychological Factors (Perceptions and Emotions)
Nihar Shambharkar
Created by --
National Institute of Technology ,
Trichy
During an
Internship by --
Prof. Sameer Mathur
Indian Institute of Management ,
Lucknow
(www.IIMintenship.com)

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