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YAHOO! SEARCH MARKETING
August 31, 2010
Search in the Philippines
      What are the Netizens Doing?


              Yahoo! Search Marketing ©2009 All Rights Reserved   2
Search emerging as the top online activity
             Past Month Usage (%)

                              Email                                            Messenger               Search
                                                                                           68                   77
                                      65                                      63
                      63

                                                                                                 58




                     2009               2010                              2009        2010      2009            2010


Rank                  2                    3                              1                 2   3                 1



       Base: Past month Internet users aged 10+ across National Urban Philippines
       Source: Yahoo!-Nielsen Net Index 2010
It is not just a Metro Manila Phenomenon
Total                                           Luzon                                                 Visayas                  Mindanao

                  40
                                                          37
                          34      35
                                                                                               32     33
  30                                              31                               31
                                                                                                                          29
                                                                                                           27                   27
                                          25                       24      24                                        24
                                                                                                                22

                                                                                                                                     17




   Note: 2009 data is based on Q4 sample while 2010 data is based on 12-month rolling sample

   Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines
   Source: Nielsen Media Index 2009
The Young and the ‘not-so-young’ driving
 this trend
Total                                             Age                                Gender   SEC




        Base: Past month Internet users aged 10+ across National Urban Philippines
        Source: Yahoo!-Nielsen Net Index 2010
Entertainment-related content the key driver
                                                         Items searched online (%)




  Base: Past month Internet users aged 10+ across National Urban Philippines who have used a
  search engine in the past month
  Source: Yahoo!-Nielsen Net Index 2010
Why Marketers Need to Take Search
    Seriously
                                                              Search


                          Game                                                 Kiosk

                                                             TV


                             Mobile                                    Radio               Web




                                                                                       Print




http://adage.com/searchmarketing/article?article_id=108777                                       9/3/2010
                                                                                                      7
Why Marketers Need to
                                    Take Search Seriously
  TV keyword connections
      ›    Many marketers are still nowhere when it comes to
           continuing the conversation with the consumer after
           running a branding commercial and remaining top of mind
           through the buying cycle.
      ›    Search should be the hub of an integrated advertising
           campaign.
           • The reason is simple - the Internet is where consumers now go to
             research and decide about what products they should buy.
           • Laptops share the couch as consumers watch TV, according to
             a SIMM study that showed 66.2% of consumers regularly use TV
             and the Internet simultaneously


Yahoo! Presentation, Confidential              8          9/3/2010
Why Marketers Need to
                                    Take Search Seriously


  "Marketers are basically used to a spray-and-pray kind of world ... and hope
  it reaches the right audience -- and they are taking the same type of
  approach online.“

                                     ~ Peter Hershberg, Managing Partner at Reprise Media.




Yahoo! Presentation, Confidential                       9               9/3/2010
Why Marketers Need to
                                    Take Search Seriously
 Connect the dots
    ›    Search agencies state that just a minority of marketing
         plans include search media.
         • No one has yet estimated how many dollars are lost by not
           integrating search, but anecdotally the potential hit to marketers
           is huge.
         • "The risk to marketers is they do a great job creating interest and
           awareness...then someone sees a search and doesn't see your
           brand, so they go nowhere.”




Yahoo! Presentation, Confidential              10         9/3/2010
Why Marketers Need to
                                    Take Search Seriously


  "Search is the place where the consumer connects the dots and, if you are
  not there, they will not seek you out online and not engage with you offline.“

                                     ~ Cam Balzer, Director of search Strategy, DoubleClick.




Yahoo! Presentation, Confidential                       11               9/3/2010
Yahoo! Search Marketing?




Yahoo! Presentation, Confidential   9/3/2010
                                        12
Yahoo! Search Marketing


          •Extensive Reach

          •Yahoo! Searchers

          •Integration between Search and Display

          •Integration between Online and Offline

          •Worry-free and personal account servicing
           who will develop your search strategy and
           optimize your campaign for you!
Yahoo! is #1 across all Age Groups


                                                              Philippines (P30D Reach %)
              % who have visited the site in the past month




                                                               Total 25-64 years      25-34 years        35-44 years   45-54 years   55-64 years




Source: Synovate PAX Q4 2008 – Q3 2009 (Base: PAX adults aged 25-64 years with Internet access)
* PAX measures approximately the top 20% of adults aged 25-64 years old


                                                                                                    14
Products Offering
 Besides Sponsored Search, we also provide powerful positions for you
 to advertise. Free impressions, you pay only when your ads is clicked.




CONTENT              PRON 2.0              RON 2.0              MESSENGE
MATCH                                                           R
                                                                SPOTLIGHT
Sponsored Search & Content Match



 Tap your consumers at their point
  of interest for Sponsored Search
 Drive additional targeted leads
  under Content Match
 Reach customers through articles,
  reviews & more
3 Steps to Create Ad
3 simple steps will drive you to the
amazing online advertising channel

•Keywords
•Ads creative (T&Ds)
•Bid and Ad position
Step 1: Select Relevant Keywords


                 Keywords for air ticket :

                 ticket 、air ticket、airline、plane
                 tickets …


                 Keywords for hotel package:

                 hotel 、 hostel 、youth hostel 、hotel
                 offers …



                 Keywords for car rental:

                 car rental 、 rent cars 、car for hire …
Keyword Selection Strategy

                        Core Keywords




                          Core Keywords
                          e.g.
                          Travel

Campaign                                                  Marginal
Keywords     Campaign Keywords                            Keywords
             e.g. Holiday,            Marginal Keywords
             lucky draw,              e.g. membership
             discounted air tickets
Step 2: Write and Test Effective Ads


                 Version A:
Keywords about            Version A:
                 • Air France Travel Air Tickets
air ticket:        Air tickets at attractive prices. Book now.

                 Version B:
                         Version A:
                 • Air France – Air Tickets on Offer
                   Book your air tickets today to enjoy great deals and low prices.


                 Version A:
Keywords about            Version A:
                 • Special Hotel Packages on Hotel Club
hotel package:     Choose from a variety of hotel packages and save up to 60%.

                 Version B:
                 • Hotel Club – Special Hotel Packages Rates
                   Find great deals and hotel packages for all budgets.
Step 3: Set Budget

Set daily spend limit and maximum bid of keywords.
The maximum bid is one of the key factors that will effect the ad ranking.

Example: Keywords about air ticket
CPC - Click Charging Model




Advertisers pay only when
the listing is clicked
 Building Brand Based Relationships
Meet Your
               Acquire leads and new customers
Advertising
Objectives     Take advantage of one of the largest
                user bases on the net



                 Industry     Bid Management and Tracking
                 Leading
                              Campaign Reporting
                 Tools



                  Dedicated Account Management
       Campaign  Data and Research Resources
       Resources  Industry Expertise
Searching and Showing
Why the need to integrate with Display?
Hitting Searchers With Display Ads:
Maximize The Effectiveness of Online Advertising

    Advertising is most effective when someone is exposed to both search & display advertising



             Engagement                                        Search & Display
             Lift in Share
             of pages viewed
                                                                  ↑ 68%
             Lift in Share
             of Time Spent
                                                                  ↑ 66%

             Lift in Offline Sales                                ↑ 89%

             Lift in Online Sales                                 ↑ 249%



    Lift vs. Control
Search and Display work better together




                                                           •Display is able to create further branding and
                                                                              awareness leading to search
comScore, Media Metrix and Ad Network Report, U.S., October 2008
comScore, Media Metrix, U.S., September 2008
Integrating for better sales




                                                 •Working with search and display together wil
                                                  bring about a greater impact on the campaign



 Source: Y! research – Close the Loop Dec 2006
 – Lift vs. Control
Well Searched
 Case studies of success
Finance Client

    Finance client ran search ads on
    Yahoo! Messenger Spotlight

    Objective was to get applications for
    the client’s financial product


                                 Results
    Within 18 hours, client received over
    50 applications from the YM!
    Spotlight ads
Telco Client

    Telco client wanted to promote the
    launch of its latest product

    Client ran ads on sponsored search,
    including placements on PRON


                                Results
    Client maintained a number 1
    ranking in search results during the
    campaign period

    High CTR of over 4% on keywords
Airline Client                                                     Campaign 2
                           Campaign 1
                           Background                              Background
    Display campaign pushing for the       Display campaign creating awareness
    budget packages of a local airline     for the anniversary of an airline.
    focusing on the following countries:   Included messages for discounted
     - PH - ID - VN                        tickets, mileage program and special
    - TH - SG - HK                         promos. Markets covered:
    -CN - MC                                  - PH - SG - HK
                                              - CN - TH - VN
    - 2 week duration in December             - US - AU



                                 Results                                Results

    41,499 Clicks @ CTR of .27% from       Total Campaign:
    15.3 M Impressions                      Display – 64,973 Clicks @ .64% CTR

    SEA – 36,288 clicks @.36% CTR          Display - 54,534 clicks @ .85% CTR
                                           Search – 12,570 Clicks @ 5.22% CTR

       More than 40% increase in CTR from previous campaign
Summary

 Why do people search?
 People are seeking for solutions. Search is driven by demand.
 When do people search?
 When they need the solution or plan for something.
 Who are the searchers?
  Doesn’t matter. They are interested in solutions (product/services).
 How much is search volume related to my product/service?

  Doesn’t matter. You have to capture all. Every search is precious and
    means one person interested in your product/service.
 What searchers do after searching keywords?
  30-40% people click ads in Yahoo.
  Searchers find solutions they need. Advertisers get high ROI.
A BIG Yahoo!   Thank You!

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Yahoo! Search Marketing

  • 2. Search in the Philippines What are the Netizens Doing? Yahoo! Search Marketing ©2009 All Rights Reserved 2
  • 3. Search emerging as the top online activity Past Month Usage (%) Email Messenger Search 68 77 65 63 63 58 2009 2010 2009 2010 2009 2010 Rank 2 3 1 2 3 1 Base: Past month Internet users aged 10+ across National Urban Philippines Source: Yahoo!-Nielsen Net Index 2010
  • 4. It is not just a Metro Manila Phenomenon Total Luzon Visayas Mindanao 40 37 34 35 32 33 30 31 31 29 27 27 25 24 24 24 22 17 Note: 2009 data is based on Q4 sample while 2010 data is based on 12-month rolling sample Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines Source: Nielsen Media Index 2009
  • 5. The Young and the ‘not-so-young’ driving this trend Total Age Gender SEC Base: Past month Internet users aged 10+ across National Urban Philippines Source: Yahoo!-Nielsen Net Index 2010
  • 6. Entertainment-related content the key driver Items searched online (%) Base: Past month Internet users aged 10+ across National Urban Philippines who have used a search engine in the past month Source: Yahoo!-Nielsen Net Index 2010
  • 7. Why Marketers Need to Take Search Seriously Search Game Kiosk TV Mobile Radio Web Print http://adage.com/searchmarketing/article?article_id=108777 9/3/2010 7
  • 8. Why Marketers Need to Take Search Seriously  TV keyword connections › Many marketers are still nowhere when it comes to continuing the conversation with the consumer after running a branding commercial and remaining top of mind through the buying cycle. › Search should be the hub of an integrated advertising campaign. • The reason is simple - the Internet is where consumers now go to research and decide about what products they should buy. • Laptops share the couch as consumers watch TV, according to a SIMM study that showed 66.2% of consumers regularly use TV and the Internet simultaneously Yahoo! Presentation, Confidential 8 9/3/2010
  • 9. Why Marketers Need to Take Search Seriously "Marketers are basically used to a spray-and-pray kind of world ... and hope it reaches the right audience -- and they are taking the same type of approach online.“ ~ Peter Hershberg, Managing Partner at Reprise Media. Yahoo! Presentation, Confidential 9 9/3/2010
  • 10. Why Marketers Need to Take Search Seriously  Connect the dots › Search agencies state that just a minority of marketing plans include search media. • No one has yet estimated how many dollars are lost by not integrating search, but anecdotally the potential hit to marketers is huge. • "The risk to marketers is they do a great job creating interest and awareness...then someone sees a search and doesn't see your brand, so they go nowhere.” Yahoo! Presentation, Confidential 10 9/3/2010
  • 11. Why Marketers Need to Take Search Seriously "Search is the place where the consumer connects the dots and, if you are not there, they will not seek you out online and not engage with you offline.“ ~ Cam Balzer, Director of search Strategy, DoubleClick. Yahoo! Presentation, Confidential 11 9/3/2010
  • 12. Yahoo! Search Marketing? Yahoo! Presentation, Confidential 9/3/2010 12
  • 13. Yahoo! Search Marketing •Extensive Reach •Yahoo! Searchers •Integration between Search and Display •Integration between Online and Offline •Worry-free and personal account servicing who will develop your search strategy and optimize your campaign for you!
  • 14. Yahoo! is #1 across all Age Groups Philippines (P30D Reach %) % who have visited the site in the past month Total 25-64 years 25-34 years 35-44 years 45-54 years 55-64 years Source: Synovate PAX Q4 2008 – Q3 2009 (Base: PAX adults aged 25-64 years with Internet access) * PAX measures approximately the top 20% of adults aged 25-64 years old 14
  • 15. Products Offering Besides Sponsored Search, we also provide powerful positions for you to advertise. Free impressions, you pay only when your ads is clicked. CONTENT PRON 2.0 RON 2.0 MESSENGE MATCH R SPOTLIGHT
  • 16. Sponsored Search & Content Match  Tap your consumers at their point of interest for Sponsored Search  Drive additional targeted leads under Content Match  Reach customers through articles, reviews & more
  • 17. 3 Steps to Create Ad 3 simple steps will drive you to the amazing online advertising channel •Keywords •Ads creative (T&Ds) •Bid and Ad position
  • 18. Step 1: Select Relevant Keywords Keywords for air ticket : ticket 、air ticket、airline、plane tickets … Keywords for hotel package: hotel 、 hostel 、youth hostel 、hotel offers … Keywords for car rental: car rental 、 rent cars 、car for hire …
  • 19. Keyword Selection Strategy Core Keywords Core Keywords e.g. Travel Campaign Marginal Keywords Campaign Keywords Keywords e.g. Holiday, Marginal Keywords lucky draw, e.g. membership discounted air tickets
  • 20. Step 2: Write and Test Effective Ads Version A: Keywords about Version A: • Air France Travel Air Tickets air ticket: Air tickets at attractive prices. Book now. Version B: Version A: • Air France – Air Tickets on Offer Book your air tickets today to enjoy great deals and low prices. Version A: Keywords about Version A: • Special Hotel Packages on Hotel Club hotel package: Choose from a variety of hotel packages and save up to 60%. Version B: • Hotel Club – Special Hotel Packages Rates Find great deals and hotel packages for all budgets.
  • 21. Step 3: Set Budget Set daily spend limit and maximum bid of keywords. The maximum bid is one of the key factors that will effect the ad ranking. Example: Keywords about air ticket
  • 22. CPC - Click Charging Model Advertisers pay only when the listing is clicked
  • 23.  Building Brand Based Relationships Meet Your  Acquire leads and new customers Advertising Objectives  Take advantage of one of the largest user bases on the net Industry  Bid Management and Tracking Leading  Campaign Reporting Tools  Dedicated Account Management Campaign  Data and Research Resources Resources  Industry Expertise
  • 24. Searching and Showing Why the need to integrate with Display?
  • 25. Hitting Searchers With Display Ads: Maximize The Effectiveness of Online Advertising Advertising is most effective when someone is exposed to both search & display advertising Engagement Search & Display Lift in Share of pages viewed ↑ 68% Lift in Share of Time Spent ↑ 66% Lift in Offline Sales ↑ 89% Lift in Online Sales ↑ 249% Lift vs. Control
  • 26. Search and Display work better together •Display is able to create further branding and awareness leading to search comScore, Media Metrix and Ad Network Report, U.S., October 2008 comScore, Media Metrix, U.S., September 2008
  • 27. Integrating for better sales •Working with search and display together wil bring about a greater impact on the campaign Source: Y! research – Close the Loop Dec 2006 – Lift vs. Control
  • 28. Well Searched Case studies of success
  • 29. Finance Client Finance client ran search ads on Yahoo! Messenger Spotlight Objective was to get applications for the client’s financial product Results Within 18 hours, client received over 50 applications from the YM! Spotlight ads
  • 30. Telco Client Telco client wanted to promote the launch of its latest product Client ran ads on sponsored search, including placements on PRON Results Client maintained a number 1 ranking in search results during the campaign period High CTR of over 4% on keywords
  • 31. Airline Client Campaign 2 Campaign 1 Background Background Display campaign pushing for the Display campaign creating awareness budget packages of a local airline for the anniversary of an airline. focusing on the following countries: Included messages for discounted - PH - ID - VN tickets, mileage program and special - TH - SG - HK promos. Markets covered: -CN - MC - PH - SG - HK - CN - TH - VN - 2 week duration in December - US - AU Results Results 41,499 Clicks @ CTR of .27% from Total Campaign: 15.3 M Impressions Display – 64,973 Clicks @ .64% CTR SEA – 36,288 clicks @.36% CTR Display - 54,534 clicks @ .85% CTR Search – 12,570 Clicks @ 5.22% CTR More than 40% increase in CTR from previous campaign
  • 32. Summary  Why do people search? People are seeking for solutions. Search is driven by demand.  When do people search? When they need the solution or plan for something.  Who are the searchers? Doesn’t matter. They are interested in solutions (product/services).  How much is search volume related to my product/service? Doesn’t matter. You have to capture all. Every search is precious and means one person interested in your product/service.  What searchers do after searching keywords? 30-40% people click ads in Yahoo. Searchers find solutions they need. Advertisers get high ROI.
  • 33. A BIG Yahoo! Thank You!