2. The Pitch! Mid-Enterprises Lose thousands of Clients due to Bad/non-scalable Service Management Customers want FASTER and BETTER Services Current Service Management is Rigid and Cost Millions$$ Our ITIL Compliant, accountability driven, line of products streamlines your Service Lifecycle, reduce costs, and maximize service capacity.
3. Target Market International Mid-Enterprise Businesses in the Telecommunications space with >500 Employees and a customer centric core competency. $ 7.5 B in Canada Top 5 (Google Finance 2009) 2008 $ 6 B in Canada SaaS Service Desk Solutions Market $ 55.2 M in 2008, $121.6 M in 2009, $1.23 B by 2012 (Gartner) We aim to be the leader of Customer Centric Service Management (CCSM) solutions provider with $1.3 M by Jan 2012, and $24.4 M by 2015.
15. Milestones Met Since Jan 2008, we have: Put Together the Management Team Deployed Working Alpha Product Gained Superb Initial Exposure on DevExpress Accepted into MaRS DD Entrepreneurs Presented to Ryerson Angel Network Board Presented at DemoCamp then GroupBuild Zoomed in on our Target Market Established new Positioning ITIL Compliance Adaption EntMent’s featured entrepreneur Case Study with The Woodbridge Group Established Board of Advisors Got an Sales Office started the Sales Process
17. Target Milestones Complete Scoped Product Requirements by Feb 2010 Telephony integration ClearChange digital mobile signoff Find Key Evangelist Communities/Individuels Secure Partnerships Getting Funded Hiring a Senior CEO Have 3 Customers by March 2010. Reach 15 Customers in by December 2011. Establish Sales Office in China and US.
