course material

1. Gap Analysis Plan and Visio Draft
Course Project Part 1—Gap Analysis Plan and Visio Draft The process of comparing the
current state of a system or workflow and to the desired, future state of the workflow, and
then formulating preliminary ideas about how to move from the current to the future is
known as a gap analysis. There are several different ways to collect information about an
identified problem and potential solution, including observations, interviews, oral surveys,
questionnaires, and existing data, tests. This week you will begin crafting a Gap Analysis
Plan to acquire information about a specific workflow issue in your organization or in one
with which you are familiar. Note: Your workflow issue MUST be related to the
implementation or optimization of electronic health records (EHRs) in the organization in
order to connect to meaningful use and the HITECH Act. If the organization currently uses
an EHR system, your workflow issue should be related to an inefficiency or problem with
how the EHR system is used. If the organization does not yet have an EHR system, your
workflow issue should be related to an inefficiency or problem that could be solved by
implementing an EHR system. To prepare for Part 1 of the Course Project: Identify the
workflow issue you would like to explore throughout your Course Project. This should be a
specific task about which you have sufficient content knowledge and access to describe and
analyze in detail. Your workflow issue MUST be related to EHRs and be significantly tied to
one or more meaningful use objectives. The workflow issue may be related to either the
optimization of an existing EHR system or the implementation of an entirely new EHR
system.Establish your goals for conducting your gap analysis. These goals describe why you
are conducting the gap analysis, the workflow issue you are pinpointing, and what you hope
to accomplish in examining this issue.Determine how you will collect data about the current
workflow you are exploring for the Course Project. For example, you may choose to observe
people as they move through the workflow, ask people about their experiences, confer with
managers and leaders about their involvement, refer to your organization’s training manual
or other informative documents, etc. Be sure to use more than one data-collection method
and observe or consult with more than one person to ensure that the information you
gather is balanced.Note: If you are not currently working in a health care organization, you
must locate an organization in your area and obtain informal permission to speak with and
observe individuals. Consult your Instructor if you have questions on how to
proceed. Participate in the Week 4 Discussion and review the comments made by your
colleagues and the Instructor on your preliminary workflow issue. Revise your workflow
issue and data-collection methods as appropriate.After you have revised your workflow

2. issue, begin composing your Gap Analysis Plan paper using the requirements outlined
belowAs you write your paper, begin drafting the current-state workflow based on your
preliminary knowledge (no outside information needed) in Visio. Include a swimlane
showing, to the best of your knowledge, who is responsible for each step in the workflow.
Use standard modeling symbols for workflow depicted in the Dennis, Wixom, and Roth text
and the “Workflow Assessment for Health IT Toolkit” in the Week 4 Learning
Resources.Note:The primary purpose of the draft is to ensure that you are comfortable
working with Visio. At this point, no outside sources are needed; your draft should be based
only on your preliminary knowledge about the workflow. This exercise is mainly for
practice, so your draft should be simple rather than detailed at this stage. In Week 6, you
and your colleagues will conduct a peer review of one another’s workflow drafts. You will
use the feedback you receive to revise and refine your draft before your first formal Visio
deliverable is due in Week 7. To complete Part 1 of the Course Project: 1. Write a 3- to 4-
page Gap Analysis Plan that addresses the following: Identify the workflow issue you will be
exploring in the Course Project (Incomplete Medication Reconciliation, see attached file).
Explain how this workflow issue is tied to EHRs. Identify the specific meaningful use
objective(s) related to the workflow issue.List 3 goals you have set for your gap analysis and
what you hope to accomplish by examining the workflow you selected.Describe your
methods of data collection and the individuals you will observe, consult, and/or interview.
Include any relevant narrative statements, checklists, interview questions, or other tools
you will use to collect data.Explain how you will minimize disruption in the workflow
during observations and how you will avoid bias as you conduct your gap analysis.Describe
how you will record, quantify, and analyze the data you collect. Explain how you will
establish baseline metrics to normalize data from different sources of information. 2. In a
reference list, cite a minimum of four scholarly references (with APA citations) that you
used to create your Gap Analysis Plan. 3. Post a draft of your current-state workflow in
Visio. Your Visio draft should include your preliminary knowledge about the primary steps
and activities within your workflow. In addition, include a swimlane showing who is
responsible for each step, and use the appropriate diagramming symbols within your Visio
draft. Required Readings McGonigle, D., & Mastrian, K. G. (2015). Nursing informatics
and the foundation of knowledge (3rd ed.). Burlington, MA: Jones and Bartlett
Learning. Chapter 15, “The Electronic Health Record and Clinical Informatics” This chapter
explores the components of electronic health records and explains their significance in
patient care. The authors evaluate the political facets of implementing these records and
project how their implementation will benefit health care as a whole. Dennis, A., Wixom, B.
H., & Roth, R. M. (2015). Systems analysis and design (6th ed.). Hoboken, NJ: Wiley. Chapter
3, “Requirements Determination” (pp. 81–115) Adherence to business requirements is
important during a project. It is integral to plan the project with said requirements in mind.
In this chapter, the authors demonstrate the processes of familiarizing one’s self with
requirements and implementing them in the project plan. Helmers, S. (2011). Microsoft
Visio 2010 step by step. Sebastopol, CA: O’Reilly. Chaper 1, “A Visual Orientation to a Visual
Product” (pp. 1–36) This introductory chapter walks the user through the basic desktop and
tools necessary to get started in using Microsoft Visio. It provides instructions on the Visio

3. ribbon, explores the drawing window, and offers tips on using and manipulating the variety
of shapes available. Chapter 2, “Creating a New Drawing” (pp. 37–68) This chapter outlines
the steps necessary for actually creating a drawing, and covers such topics as selecting the
correct shape, connecting shapes, and using the Auto features. Bayer, S., Petsoulas, C., Cox,
B., Honeyman, A., & Barlow, J. (2010). Facilitating stroke care planning through simulation
modelling. Health Informatics Journal, 16(2), 129–143.Retrieved from the Walden Library
databases. This article provides an example of how workflow can be used to improve the
level of health care being provided. In this particular case, data analysis and modeling were
used to determine the optimal workflow for dealing with stroke patients.Campbell, E. M,
Guappone, K. P., Sittig, D. F., Dykstra, R. H., & Ash, J. S. (2009). Computerized provider order
entry adoption: Implications for clinical workflow. Journal of General Internal Medicine,
24(1), 21–26.Retrieved from the Walden Library databases. This article assesses the impact
of computerized provider order entry (CPOE) on clinical workflow. The mass adoption of
advanced data capture and access methods can effect change in both positive and negative
ways, so care needs to be taken in the design phase to provide a user friendly
system. Crosson, J. C., Etz, R. S., Wu, S., Straus, S. G., Eisenman, D., & Bell, D. S. (2011).
Meaningful use of electronic prescribing in 5 exemplar primary care practices. Annals of
Family Medicine, 9(5), 392–397.Retrieved from the Walden Library databases. One benefit
of the widespread use of electronic health records (EHRs) is the opportunity to have
electronic prescription capabilities. This article suggests practices that will help ensure e-
prescribing that is high quality, efficient, and safe. Effken, J. A., & Carrington, J. (2011).
Communication and the electronic health record: Challenges to achieving the meaningful
use standard. Online Journal of Nursing Informatics, 15(2).Retrieved from the Walden
Library databases. Transitioning into a heavier use of health IT requires the adoption of
more effective means of applying and deriving meaning from the data available. This article
addresses the optimal relationship between user/IT communication and proper use of
EHRs for achieving high-quality patient care. Agency for Healthcare Research and Quality.
(n.d.). Workflow assessment for health IT toolkit. Retrieved October 22, 2012, from
http://healthit.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-
toolkit This web page provides a number of resources that examine how to plan, design,
implement, and use workflows and how to analyze current systems to ensure optimum
workflow. Optional Resources There are a wide variety of online tutorials available to
assist you with using Visio. Below are two you might consider, as needed: Microsoft.
(2011). The Visio 2010 MVP sessions. Retrieved from http://office.microsoft.com/en-
us/visio/ This free resource, developed by Microsoft, provides video tutorials in the use of
all aspects of Visio 2010. Edson, D. (2011). Visio 2010 essential training. Retrieved from
http://www.lynda.com/Visio-2010-tutorials/Essential-Training/75921-2.html This series
of videos provides detailed instruction on all aspects of Visio use. This resource requires a
paid subscription.