Discussion Question - Managing Emotions
There are times when you are hurt, defensive, joyous, reserved, controlled, or angry. Acting professionally means controlling your emotions. While outbursts are unwelcome as a way of communicating or expressing yourself, emotions are important indicators of authenticity and can be reflections of the ethical and cultural foundations of an organization.
For the
first part
of your post:
Compare two leaders you are familiar with, one who managed emotion well and one who did not manage emotion well. Provide specific examples to support your stance on the emotional management of these leaders. How did their emotional management affect the organization?
For the
second part
of your post, select any
one
of the following bullet points. Attempt to spread the bullet points out among class members (e.g., not have one bullet point answered by all course participants).
Assess how a leader can most effectively manage emotions in the workplace. As a leader, how can one show appropriate emotional self-control or leverage emotions for organizational benefit?
Propose a research-supported policy or guideline statement (three or four action items) an organization might adopt concerning emotional expression in the workplace. How would such a policy enhance organizational culture? How would such a policy enhance ethics in the organization?
Propose a brief set of coaching points for how leaders should handle a situation where an employee or a customer is extremely emotional to an unprofessional point?
Conclude your post with
a three or four sentence summary
of the most important point, lesson or takeaways from your research and analysis for your initial post.
...
Hierarchy of management that covers different levels of management
Discussion Question - Managing EmotionsThere are times whe
1. Discussion Question - Managing Emotions
There are times when you are hurt, defensive, joyous, reserved,
controlled, or angry. Acting professionally means controlling
your emotions. While outbursts are unwelcome as a way of
communicating or expressing yourself, emotions are important
indicators of authenticity and can be reflections of the ethical
and cultural foundations of an organization.
For the
first part
of your post:
Compare two leaders you are familiar with, one who managed
emotion well and one who did not manage emotion well.
Provide specific examples to support your stance on the
emotional management of these leaders. How did their
emotional management affect the organization?
For the
second part
of your post, select any
one
2. of the following bullet points. Attempt to spread the bullet
points out among class members (e.g., not have one bullet point
answered by all course participants).
Assess how a leader can most effectively manage emotions in
the workplace. As a leader, how can one show appropriate
emotional self-control or leverage emotions for organizational
benefit?
Propose a research-supported policy or guideline statement
(three or four action items) an organization might adopt
concerning emotional expression in the workplace. How would
such a policy enhance organizational culture? How would such
a policy enhance ethics in the organization?
Propose a brief set of coaching points for how leaders should
handle a situation where an employee or a customer is
extremely emotional to an unprofessional point?
Conclude your post with
a three or four sentence summary
of the most important point, lesson or takeaways from your
research and analysis for your initial post.
