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Integrating Career
Paths into Talent
Management
Systems:
Strategic Workforce Planning,
the Early Identification and
Development of Executive
Talent, and Succession
Management
www.humanikaconsulting.com
Seta A. Wicaksana
0811 19 53 43
wicaksana@humanikaconsulting.com
• Business Psychologist
• Pendiri dan Direktur Humanika Consulting dan hipotest.com
• Dosen Tetap dan Peneliti di Fakultas Psikologi UP
• Pembina Yayasan Humanika Edukasi Indonesia
• Penulis Buku: Sobat Way (2016), Industri dan Organisasi: Pendekatan
Integratif dalam menghadapi Perubahan (2020), Human Faktor
Engineering: Integratif Desain Manusia dan Lingkungan Kerja (2021),
Psikologi Industri dan Organisasi (2021), Psikologi Umum (2021),
Manajemen Pengembangan Talenta (2021), PIODiagnostik: Pengukuran
Psikologi di Lingkungan Kerja (2021), Transformasi Digital: Perspektif
Organisasi, Talenta dan Budaya Organisasi (2021), Psikologi Pelayanan
(2021) dan Psikologi Konsumen (2021).
• Dosen Tidak Tetap di: Program Pasca Sarjana Ekonomi di Univ. Pancasila,
STP TRISAKTI, Fakultas Psikologi Universitas Mercu Buana, STIKOM IMA
• Certified of Assessor Talent Management
• Certified of Human Resources Manager
• Certified of Human Resources as a Business Partner
• Certified of Risk Professional
• Certified of HR Audit
• Ilmu Ekonomi dan Manajemen (MSDM) S3 Universitas Pancasila
• Fakultas Psikologi S1 dan S2 Universitas Indonesia
• Sekolah ikatan dinas Akademi Sandi Negara
Keeping an Eye on the Big Picture
• Career paths should be developed with a clear purpose.
Without question, a key reason for developing career paths in
many organizations is to support the strategic direction of the
organization.
• Almost every company has an overall vision or mission that
serves as a focal point for resource allocation, prioritization,
and development strategies. Most organizations also articulate
strategic priorities and goals that define the organization’s
focus in the near term (i.e., within five years or less).
• Typically, senior leaders have overall responsibility and
ownership for strategic priorities and goals but, ideally, those
priorities and goals are cascaded throughout the organization,
and all employees feel a sense of responsibility for helping the
organization attain the goals.
• Company strategies, visions, priorities, and goals really only
gain traction throughout the organization when they are
linked to and integrated with “ people systems. ”
Strategic Workforce Planning
• Strategic workforce planning entails forecasting the number of
people with specific competency profiles who will be needed in
the future to successfully carry out the organization’s overall
strategy and developing plans for dealing with anticipated
shortages and overages.
• Steps involved in strategic workforce planning typically include:
• Carefully examining the organization’s overall strategy and determining the
human capital implications of that strategy;
• Identifying the number of people with specific competency profiles who will
be needed in the future to successfully execute the organization’s overall
strategy;
• Identifying the number of people with those profiles available in the
organization today and the number of those people expected to be available
at a specific future time (given specified assumptions regarding attrition due
to retirement and other factors);
• Identifying anticipated future personnel gaps/overages based on that
analysis;
• Developing specific plans for filling anticipated gaps and for preventing
overages; and
• Feeding back the results into the organization’s broader strategic planning
process.
Strategic Workforce Planning
• Conducting strategic workforce planning is more important today than
ever. Baby Boomers are retiring with greater frequency and younger
workers are more mobile than ever. Organizations that fail to plan
appropriately increasingly find themselves faced with a daunting gap
between their leadership talent needs and the talent available inside the
organization.
• Career paths that are directly linked to the strategic priorities of the
organization (as discussed in the previous) can be a very useful tool in
conducting strategic workforce planning. You can use them to identify
the specific competency portfolios that will be needed given the strategic
direction of the company, and the nature and extent of the employee
development that will need to occur to ensure that current employees
attain the competency portfolios that will be needed in the future.
• Many organizations use a model or analytic tool to help guide their
evaluation of “ what they have ” relative to “ what they need ” and, most
importantly, “ what they will need ” as part of the strategic planning
process.
• These analysis methods and, more importantly, the overall strategic
human capital model discussed in the book Play to Your Strengths,
provide a valuable approach for conducting strategic workforce planning
and for ensuring that your organization’s talent management system is
closely and effectively tied to its overall corporate strategy.
Three Labor Flows
from Play to Your
Strengths
• Attraction – how successful is the
organization at attracting the kinds
of people it needs to achieve its
goals?
• Development – How successful is it
at growing and nurturing the kinds
of human capital it needs to
execute its business strategy?
• Retention – how successful is it at
retaining people who have the right
capabilities and produce the highest
value?
Strategic Workforce Planning
• The outputs of such an analysis can then be used to evaluate
the organization’s readiness, from a workforce perspective, to
achieve its intended business outcomes.
• We can easily see how career paths are relevant to this
analysis. Career path information can be used in the context
of this analysis to inform judgments regarding any of the
following issues:
• Whether the sequential linkages between roles support the
current and future direction of the company;
• Whether there is alignment between hiring criteria and
organizational criteria for success (e.g., whether needed
qualifications are evaluated as part of the hiring process);
• Whether the available developmental experiences/training
courses are adequate to facilitate movement along the paths;
• Whether there are gaps between what the company espouses
and what it rewards in the form of career success factors.
• Linking career paths to corporate strategy and using career
path information in the strategic workforce planning process
will ensure that the career paths you develop are ingrained
into the organization and become a defining feature of its
overall talent management system.
Identifying and Developing Early-
Career, High-Potential Leadership
Talent
• Certain individuals merit a “ fast-track ” approach along the career
paths. By identifying individuals with high potential early and putting
them on a “fast track” their value to the organization over the long run
can increase exponentially.
• Moreover, employees placed in a fast-track program may show an
increase in their responsiveness to development and an increase in
their motivation to lead.
• In addition, placing employees with outstanding potential in a high-
potential program can improve retention of these people, resulting in
decreased costs in recruiting, hiring, and training associated with
replacing talent that leaves your organization.
• You can use career paths that you design for your general employee
population with high potentials, or you can develop career paths
specifically for use with high-potential employees.
• In this section, we focus on criteria for identifying high potentials,
links to career paths, and options for accelerating high potentials
within your organization.
Who Are Our
High Potentials?
Many approaches to identifying high potentials exist, along
with many myths about how to do so effectively.
How Can We Develop (and Promote)
Them Faster?
• The goal of a high-potential (hi-po) program is to accelerate the
development and advancement of talent as quickly as possible.
Career paths can be valuable in doing this. Like any employee, high
potentials should identify development targets using career path
information and create an actionable development plan.
• The manager and/or mentor should guide the employee to identify
the highest-return development activities to ensure rapid movement
along one or more paths.
• Career path information is a critical tool in focusing the high-
potential employee’s planning. When the organization reviews the
progress of high potentials with an eye toward filling one or more
openings, career path information is again relevant.
• The decision-making process can be much more accurate and
efficient when the paths to the open role are clear and the progress
of individuals along those paths has been tracked and documented.
Managing Communications
Regarding High Potentials
• Organizations must carefully consider how to manage
communications regarding their high-potential programs.
Organizations need to ensure that high-potential employees
know that they have strong career prospects in the
organization and are guided toward continued, and often
new levels of, success within the organization.
• Several characteristics describe how organizations choose to
manage communications with and about high potentials.
Each characteristic can be seen as a continuum; typically,
organizations make compromises that result in a position
somewhere between the endpoints.
• it should be kept in mind that to use career paths to
maximal advantage to develop high potentials, there needs
to be some degree of transparency in communications
regarding the high-potential program so that managers can
freely discuss the career path and development implications
of being designated a high–potential employee with
employees who have been designated as such.
Succession Management
• Succession management is the process used by an
organization to identify employees for higher-level roles
and develop those employees so that they are ready to
take on those roles at the appropriate time.
• As with a high-potential program, if you develop career
paths specifically for succession management purposes,
you should include jobs or roles in the paths for which
there are relatively few openings if you are using the paths
to guide the identification and development of candidates
for those jobs/roles.
• Increased recruiting efforts might be needed to ensure
that the pipeline of Individual Contributors is replenished
to support ongoing growth. Career paths will help drive
the analysis, decision-making, and resulting talent
movement associated.
Evaluating
Readiness for
Promotion in
the Context of
Succession
Management
The highest expectations in a succession management scenario are
placed upon high potentials. By definition, these individuals are
expected to be both motivated and able to “ get there sooner. ”
Development plans for hi-pos should reflect the optimal movement
patterns to satisfy the organization and the individual.
From an organizational perspective, a naturally occurring question at
this point is – “ Who is ready to move ahead in the organization? ”
While this question is important at every level of the organization, it is
critically important as we move higher in the organizational hierarchy.
The evaluation process underlying promotion decisions is complex
and delicate when making decisions about critical positions. Having all
of your “ tickets punched ” does not guarantee success at the next
level.
Not all organizations can embrace robust, resource-intensive,
relatively expensive assessments to evaluate the readiness of their
talent. However, they should consider the risk of making the wrong
decision and gather and use as much decision information as budgets
and the organizational environment support.
Methods for
Evaluating Readiness
As noted earlier, readiness can be evaluated using any of
several approaches and tools. These approaches vary by
complexity, cost, and time.
Keeping Those “ Not
Yet Ready ” on the
Path(s) to Get There
• So, what happens to employees who are not chosen for promotion or special
development activities at a given point in time?
• How do you keep them motivated?
• How do you avoid losing valuable employees who are just not quite ready yet,
especially when they think they are ready?
• As with many other scenarios, career paths can help.
Bill
• Obviously, the company needs to handle Bill carefully at this time. His
ego is bruised, and he wonders what is missing from his portfolio that
prevented him from being promoted. The company must carefully and
clearly lay out the rationale for its decision. Moreover, Bill should
understand exactly where he fell short against the required
experiences, skills, or competencies.
• Career path information can be very useful in helping Bill to
understand where he fell short. Bill’s manager and/or coach should
also speak with Bill about his career opportunities. Career path
information will obviously be useful in this discussion.
• Bill might be well served to stay on the path he has traveled thus far,
or he might be better served by a shift to an adjacent or alternative
path.
• After helping Bill to understand his near – and long-term options, Bill
should receive significant development support to close any
competency or experience gaps that could hinder his future
progression. In the end, there is no guarantee that Bill will not leave
the organization, but these steps can certainly help to increase his
connection to the company.
Summary
• We described how career paths can be
integrated into a number of important
components of your organization’s overall
talent management system.
• As we discussed, career paths serve a very
important role in each of these components.
• However, the significance of the role of
career paths in these individual system
components pales in comparison to the
significance of their role as a mechanism for
linking these components together into a
cohesive and seamless structure.
• This linkage will provide a real competitive
advantage to your organization.
Learning and
Giving for Better
Indonesia
www.humanikaconsulting.com

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Integrating Career Paths into Talent Management Systems

  • 1. Integrating Career Paths into Talent Management Systems: Strategic Workforce Planning, the Early Identification and Development of Executive Talent, and Succession Management www.humanikaconsulting.com
  • 2. Seta A. Wicaksana 0811 19 53 43 wicaksana@humanikaconsulting.com • Business Psychologist • Pendiri dan Direktur Humanika Consulting dan hipotest.com • Dosen Tetap dan Peneliti di Fakultas Psikologi UP • Pembina Yayasan Humanika Edukasi Indonesia • Penulis Buku: Sobat Way (2016), Industri dan Organisasi: Pendekatan Integratif dalam menghadapi Perubahan (2020), Human Faktor Engineering: Integratif Desain Manusia dan Lingkungan Kerja (2021), Psikologi Industri dan Organisasi (2021), Psikologi Umum (2021), Manajemen Pengembangan Talenta (2021), PIODiagnostik: Pengukuran Psikologi di Lingkungan Kerja (2021), Transformasi Digital: Perspektif Organisasi, Talenta dan Budaya Organisasi (2021), Psikologi Pelayanan (2021) dan Psikologi Konsumen (2021). • Dosen Tidak Tetap di: Program Pasca Sarjana Ekonomi di Univ. Pancasila, STP TRISAKTI, Fakultas Psikologi Universitas Mercu Buana, STIKOM IMA • Certified of Assessor Talent Management • Certified of Human Resources Manager • Certified of Human Resources as a Business Partner • Certified of Risk Professional • Certified of HR Audit • Ilmu Ekonomi dan Manajemen (MSDM) S3 Universitas Pancasila • Fakultas Psikologi S1 dan S2 Universitas Indonesia • Sekolah ikatan dinas Akademi Sandi Negara
  • 3. Keeping an Eye on the Big Picture • Career paths should be developed with a clear purpose. Without question, a key reason for developing career paths in many organizations is to support the strategic direction of the organization. • Almost every company has an overall vision or mission that serves as a focal point for resource allocation, prioritization, and development strategies. Most organizations also articulate strategic priorities and goals that define the organization’s focus in the near term (i.e., within five years or less). • Typically, senior leaders have overall responsibility and ownership for strategic priorities and goals but, ideally, those priorities and goals are cascaded throughout the organization, and all employees feel a sense of responsibility for helping the organization attain the goals. • Company strategies, visions, priorities, and goals really only gain traction throughout the organization when they are linked to and integrated with “ people systems. ”
  • 4. Strategic Workforce Planning • Strategic workforce planning entails forecasting the number of people with specific competency profiles who will be needed in the future to successfully carry out the organization’s overall strategy and developing plans for dealing with anticipated shortages and overages. • Steps involved in strategic workforce planning typically include: • Carefully examining the organization’s overall strategy and determining the human capital implications of that strategy; • Identifying the number of people with specific competency profiles who will be needed in the future to successfully execute the organization’s overall strategy; • Identifying the number of people with those profiles available in the organization today and the number of those people expected to be available at a specific future time (given specified assumptions regarding attrition due to retirement and other factors); • Identifying anticipated future personnel gaps/overages based on that analysis; • Developing specific plans for filling anticipated gaps and for preventing overages; and • Feeding back the results into the organization’s broader strategic planning process.
  • 5. Strategic Workforce Planning • Conducting strategic workforce planning is more important today than ever. Baby Boomers are retiring with greater frequency and younger workers are more mobile than ever. Organizations that fail to plan appropriately increasingly find themselves faced with a daunting gap between their leadership talent needs and the talent available inside the organization. • Career paths that are directly linked to the strategic priorities of the organization (as discussed in the previous) can be a very useful tool in conducting strategic workforce planning. You can use them to identify the specific competency portfolios that will be needed given the strategic direction of the company, and the nature and extent of the employee development that will need to occur to ensure that current employees attain the competency portfolios that will be needed in the future. • Many organizations use a model or analytic tool to help guide their evaluation of “ what they have ” relative to “ what they need ” and, most importantly, “ what they will need ” as part of the strategic planning process. • These analysis methods and, more importantly, the overall strategic human capital model discussed in the book Play to Your Strengths, provide a valuable approach for conducting strategic workforce planning and for ensuring that your organization’s talent management system is closely and effectively tied to its overall corporate strategy.
  • 6. Three Labor Flows from Play to Your Strengths • Attraction – how successful is the organization at attracting the kinds of people it needs to achieve its goals? • Development – How successful is it at growing and nurturing the kinds of human capital it needs to execute its business strategy? • Retention – how successful is it at retaining people who have the right capabilities and produce the highest value?
  • 7. Strategic Workforce Planning • The outputs of such an analysis can then be used to evaluate the organization’s readiness, from a workforce perspective, to achieve its intended business outcomes. • We can easily see how career paths are relevant to this analysis. Career path information can be used in the context of this analysis to inform judgments regarding any of the following issues: • Whether the sequential linkages between roles support the current and future direction of the company; • Whether there is alignment between hiring criteria and organizational criteria for success (e.g., whether needed qualifications are evaluated as part of the hiring process); • Whether the available developmental experiences/training courses are adequate to facilitate movement along the paths; • Whether there are gaps between what the company espouses and what it rewards in the form of career success factors. • Linking career paths to corporate strategy and using career path information in the strategic workforce planning process will ensure that the career paths you develop are ingrained into the organization and become a defining feature of its overall talent management system.
  • 8. Identifying and Developing Early- Career, High-Potential Leadership Talent • Certain individuals merit a “ fast-track ” approach along the career paths. By identifying individuals with high potential early and putting them on a “fast track” their value to the organization over the long run can increase exponentially. • Moreover, employees placed in a fast-track program may show an increase in their responsiveness to development and an increase in their motivation to lead. • In addition, placing employees with outstanding potential in a high- potential program can improve retention of these people, resulting in decreased costs in recruiting, hiring, and training associated with replacing talent that leaves your organization. • You can use career paths that you design for your general employee population with high potentials, or you can develop career paths specifically for use with high-potential employees. • In this section, we focus on criteria for identifying high potentials, links to career paths, and options for accelerating high potentials within your organization.
  • 9. Who Are Our High Potentials? Many approaches to identifying high potentials exist, along with many myths about how to do so effectively.
  • 10. How Can We Develop (and Promote) Them Faster? • The goal of a high-potential (hi-po) program is to accelerate the development and advancement of talent as quickly as possible. Career paths can be valuable in doing this. Like any employee, high potentials should identify development targets using career path information and create an actionable development plan. • The manager and/or mentor should guide the employee to identify the highest-return development activities to ensure rapid movement along one or more paths. • Career path information is a critical tool in focusing the high- potential employee’s planning. When the organization reviews the progress of high potentials with an eye toward filling one or more openings, career path information is again relevant. • The decision-making process can be much more accurate and efficient when the paths to the open role are clear and the progress of individuals along those paths has been tracked and documented.
  • 11. Managing Communications Regarding High Potentials • Organizations must carefully consider how to manage communications regarding their high-potential programs. Organizations need to ensure that high-potential employees know that they have strong career prospects in the organization and are guided toward continued, and often new levels of, success within the organization. • Several characteristics describe how organizations choose to manage communications with and about high potentials. Each characteristic can be seen as a continuum; typically, organizations make compromises that result in a position somewhere between the endpoints. • it should be kept in mind that to use career paths to maximal advantage to develop high potentials, there needs to be some degree of transparency in communications regarding the high-potential program so that managers can freely discuss the career path and development implications of being designated a high–potential employee with employees who have been designated as such.
  • 12. Succession Management • Succession management is the process used by an organization to identify employees for higher-level roles and develop those employees so that they are ready to take on those roles at the appropriate time. • As with a high-potential program, if you develop career paths specifically for succession management purposes, you should include jobs or roles in the paths for which there are relatively few openings if you are using the paths to guide the identification and development of candidates for those jobs/roles. • Increased recruiting efforts might be needed to ensure that the pipeline of Individual Contributors is replenished to support ongoing growth. Career paths will help drive the analysis, decision-making, and resulting talent movement associated.
  • 13. Evaluating Readiness for Promotion in the Context of Succession Management The highest expectations in a succession management scenario are placed upon high potentials. By definition, these individuals are expected to be both motivated and able to “ get there sooner. ” Development plans for hi-pos should reflect the optimal movement patterns to satisfy the organization and the individual. From an organizational perspective, a naturally occurring question at this point is – “ Who is ready to move ahead in the organization? ” While this question is important at every level of the organization, it is critically important as we move higher in the organizational hierarchy. The evaluation process underlying promotion decisions is complex and delicate when making decisions about critical positions. Having all of your “ tickets punched ” does not guarantee success at the next level. Not all organizations can embrace robust, resource-intensive, relatively expensive assessments to evaluate the readiness of their talent. However, they should consider the risk of making the wrong decision and gather and use as much decision information as budgets and the organizational environment support.
  • 14. Methods for Evaluating Readiness As noted earlier, readiness can be evaluated using any of several approaches and tools. These approaches vary by complexity, cost, and time.
  • 15. Keeping Those “ Not Yet Ready ” on the Path(s) to Get There • So, what happens to employees who are not chosen for promotion or special development activities at a given point in time? • How do you keep them motivated? • How do you avoid losing valuable employees who are just not quite ready yet, especially when they think they are ready? • As with many other scenarios, career paths can help.
  • 16. Bill • Obviously, the company needs to handle Bill carefully at this time. His ego is bruised, and he wonders what is missing from his portfolio that prevented him from being promoted. The company must carefully and clearly lay out the rationale for its decision. Moreover, Bill should understand exactly where he fell short against the required experiences, skills, or competencies. • Career path information can be very useful in helping Bill to understand where he fell short. Bill’s manager and/or coach should also speak with Bill about his career opportunities. Career path information will obviously be useful in this discussion. • Bill might be well served to stay on the path he has traveled thus far, or he might be better served by a shift to an adjacent or alternative path. • After helping Bill to understand his near – and long-term options, Bill should receive significant development support to close any competency or experience gaps that could hinder his future progression. In the end, there is no guarantee that Bill will not leave the organization, but these steps can certainly help to increase his connection to the company.
  • 17. Summary • We described how career paths can be integrated into a number of important components of your organization’s overall talent management system. • As we discussed, career paths serve a very important role in each of these components. • However, the significance of the role of career paths in these individual system components pales in comparison to the significance of their role as a mechanism for linking these components together into a cohesive and seamless structure. • This linkage will provide a real competitive advantage to your organization.
  • 18. Learning and Giving for Better Indonesia www.humanikaconsulting.com