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Communicate Effectively
for Engagement:
Pushpages to Email
Whitney Donnelly and Julia Bannister
A little background...
Students with involved parents, regardless of
income or background, are more likely to:
● Earn higher grades & test scores, and enroll in higher-level programs
● Be promoted, pass their classes, and earn credit
● Attend school regularly
● Have better social skills, show improved behavior, and adapt well to school
● Graduate and go on to post-secondary education
http://www.sedl.org/connections/resources/evidence.pdf
The Johns Hopkins University Center on School, Family, and
Community Partnerships defines six categories of school-
parent involvement. One of these categories is:
Communicating, or working to educate families
about their child's progress and school services
and providing opportunities for parents to
communicate with the school.
http://www.centerforpubliceducation.org/Main-Menu/Public-education/Parent-Involvement/Parent-Involvement.html
Email Communication at Your School
Build community!
Connect with:
● Parents
● Students
● Alumni
● Teachers & departments
● Prospective families
Use your emails to get the right info to the right
people at the right time.
Your e-newsletters (Pushpages) should act as
your school's strategic communication tool. If
your constituents are only going to read ONE
communication from you, it should be your e-
newsletter.
You decide:
Who to send it to
How often (monthly? weekly?)
The layout - keep mobile in mind!
The content
Consider making your e-newsletter about the highlights of
life at your school. Include information on school events,
philosophy, leadership vision, major changes, and
fundraising opportunities.
Find a format that works and stick to it.
The facts:
● Sent out every Wednesday between 2:30 & 4:30 pm ET
● Sent to primary notifications at all existing schools, plus
those who've "raised their hand" to be a part of the
distribution list
● Content includes all new blog posts since last week
(usually 2), event announcements, Support Tip of the
Week, recently launched sites, recent school upgrades,
and occasional links to outside events
● Goals: educate schools about opportunities and new
product info, drive traffic to our site, and increase
engagement
My tips:
Set goals
Keep mobile in mind
Be consistent, but flexible
Keep an eye on engagement
Highlight the most important info
What communication tools
does WhippleHill offer?
Targeted Communication Delivery Methods:
● Custom Activity Stream
● WhippleHill Inbox Messaging
● Class/Team Roster Bulk Messaging
● Email/Text Notification Preferences
○ News, Announcements
○ Games, Practices
○ Inbox
● HTML Newsletter/ Pushpage
Communication
Purpose:
● Strategic
● Informational
● Operational
● Educational
● Personal
Communication
Purpose:
● Strategic
● Informational
● Operational
● Educational
● Personal
Delivery
Method:
● Activity Stream
● Inbox Messaging
● Bulk Messaging
● Notification
● Pushpage
Pushpage Features:
● Same features in Podium and onMessage
● Self-managed Templates
● Targeted Dynamic Distribution Groups
● HTML formatting
● Open Rates*
● Click-through content and tracking
● Website Message Archive
Peddie School
Alumni Connection Pushpage
4/25/2013
Click Thru to Content
North Shore Country Day School
Mobile-Specific Pushpage
Alumni Mobile News - June 2013
(300 pixels)
Tips for Working (Communicating) Smarter...
● Publish regularly- not more often
● Distribute and target consistently
● Repurpose existing content
● Encourage participation/ contribution
● Provide self-serve archives
● Offer preferences (web, email, text)
Now we'd like to open up the discussion to the
independent school experts - YOU!
Questions?
Comments?
Successes?
Challenges?
Additional resources:
http://bit.ly/12mR31w
Let us know what you thought of this session!
http://uc13.wikispaces.com/Survey+Links

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Communicate Effectively for Engagement: Email to Pushpage

  • 1.
  • 2. Communicate Effectively for Engagement: Pushpages to Email Whitney Donnelly and Julia Bannister
  • 3. A little background... Students with involved parents, regardless of income or background, are more likely to: ● Earn higher grades & test scores, and enroll in higher-level programs ● Be promoted, pass their classes, and earn credit ● Attend school regularly ● Have better social skills, show improved behavior, and adapt well to school ● Graduate and go on to post-secondary education http://www.sedl.org/connections/resources/evidence.pdf
  • 4. The Johns Hopkins University Center on School, Family, and Community Partnerships defines six categories of school- parent involvement. One of these categories is: Communicating, or working to educate families about their child's progress and school services and providing opportunities for parents to communicate with the school. http://www.centerforpubliceducation.org/Main-Menu/Public-education/Parent-Involvement/Parent-Involvement.html
  • 5. Email Communication at Your School Build community! Connect with: ● Parents ● Students ● Alumni ● Teachers & departments ● Prospective families
  • 6. Use your emails to get the right info to the right people at the right time. Your e-newsletters (Pushpages) should act as your school's strategic communication tool. If your constituents are only going to read ONE communication from you, it should be your e- newsletter.
  • 7. You decide: Who to send it to How often (monthly? weekly?) The layout - keep mobile in mind! The content Consider making your e-newsletter about the highlights of life at your school. Include information on school events, philosophy, leadership vision, major changes, and fundraising opportunities. Find a format that works and stick to it.
  • 8. The facts: ● Sent out every Wednesday between 2:30 & 4:30 pm ET ● Sent to primary notifications at all existing schools, plus those who've "raised their hand" to be a part of the distribution list ● Content includes all new blog posts since last week (usually 2), event announcements, Support Tip of the Week, recently launched sites, recent school upgrades, and occasional links to outside events ● Goals: educate schools about opportunities and new product info, drive traffic to our site, and increase engagement
  • 9. My tips: Set goals Keep mobile in mind Be consistent, but flexible Keep an eye on engagement Highlight the most important info
  • 10. What communication tools does WhippleHill offer?
  • 11. Targeted Communication Delivery Methods: ● Custom Activity Stream ● WhippleHill Inbox Messaging ● Class/Team Roster Bulk Messaging ● Email/Text Notification Preferences ○ News, Announcements ○ Games, Practices ○ Inbox ● HTML Newsletter/ Pushpage
  • 12. Communication Purpose: ● Strategic ● Informational ● Operational ● Educational ● Personal
  • 13. Communication Purpose: ● Strategic ● Informational ● Operational ● Educational ● Personal Delivery Method: ● Activity Stream ● Inbox Messaging ● Bulk Messaging ● Notification ● Pushpage
  • 14. Pushpage Features: ● Same features in Podium and onMessage ● Self-managed Templates ● Targeted Dynamic Distribution Groups ● HTML formatting ● Open Rates* ● Click-through content and tracking ● Website Message Archive
  • 15. Peddie School Alumni Connection Pushpage 4/25/2013
  • 16.
  • 17.
  • 18. Click Thru to Content
  • 19.
  • 20. North Shore Country Day School Mobile-Specific Pushpage Alumni Mobile News - June 2013 (300 pixels)
  • 21.
  • 22.
  • 23. Tips for Working (Communicating) Smarter... ● Publish regularly- not more often ● Distribute and target consistently ● Repurpose existing content ● Encourage participation/ contribution ● Provide self-serve archives ● Offer preferences (web, email, text)
  • 24. Now we'd like to open up the discussion to the independent school experts - YOU! Questions? Comments? Successes? Challenges?
  • 25. Additional resources: http://bit.ly/12mR31w Let us know what you thought of this session! http://uc13.wikispaces.com/Survey+Links