1. Wesley Premkumar Plot No.3, Ruby Complex
Neelangarai, Chennai - 6000115.
Mobile: 98842-73732
E-mail: wesleyprem@gmail.com
Career Summary: Total of 12.5 years’ experience.
 6 Years of experience as a Team Lead of Order Management / Inventory Management for leading
ISP and Lubes Company.
 2 Years of experience in SCM (Supply chain management) for Semiconductor & Inventory /
Procurement Management, Handling and interacting with the different vendors and end customers
to improve clients OTD.
 Excellent hands on experience in handling MIS (Management Information Systems).
 Excellent hands on experience in Backend Operations(4 Years).
KEY SKILLS
1. Supply Chain Management (SCM).
2. Procurement.
3. Customer Quality Incidents Management
4. Master Data Management (MDM)
5. Order Management.
6. Forecast management.
7. Inventory management.
8. Invoice generating.
9. Backend operations.
Professional Experience
Organization : NEST Education & Technologies (P)Ltd
Nest Education & Technologies Pvt Ltd was established in 2007 as ‘NEST Institute of NDT’ with a vision
of becoming a pioneer institute in the field of NDT, Quality inspection & services, Commercial Training
& Technical Services.
Designation : MIS & Backend operations.
Duration : Apr 2012 – Till date.
Roles & Responsibilities
 Sending Daily income and expenditure Updates of reports to the High level Management
 Scheduling classes for the trainees according to their courses.
 Interacting with professors regarding their classes, batch and materials.
 Bank/Vendor Reconciliation.
 Implement practices and metrics to improve operational efficiencies.
 Roll out different reports i.e. Efficiency, Collated Trackers, OPS Report, Work Flow Report,
 Generating & maintaining day to day MIS Data and updating the management.
 Handle large amounts of paperwork and data.
 Work within a busy office environment, and support office teams in order to ensure the smooth
running of day-to-day activities.
 Communicate clearly with work colleagues using emails etc.
 Handle petty cash, floats and expenses.

2.  Continually meet and exceed the operational and administrative expectations of employers.
 Provide accurate administration of all paperwork generated at Office level.
 Quickly learn about new in house database systems.
 Find and obtain information and documents quickly.
Organization : Wipro Ltd.
Wipro Business Process Outsourcing (BPO) is a leading provider of BPO services focusing on the
complex, voice and non-voice based segment of customer-care services. The integrated solution
approach provides enhanced value to the customers through process standardization, process
simplification and process optimization.
Designation : Senior Officer - Mega JIT
Duration : March 2010 – March 2012.
Process : Freescale semiconductors.
Roles & Responsibilities
 First level support for all customer queries with regards to Pre-order activity.
 Pr to Po (Purchase request to Purchase Order)
 Order processing, working on pending orders and shipping out information.
 Work with planning team on customer’s forecast to arrive at projected inventory to fulfill customer’s
demand.
 Manage returns and Customer Quality Incidents in Siebel CRM and raising RMR (Return Material
Request).
 Backlog management for Customers orders (Europe) to improve customer’s OTD.
 Handling E-commerce accounts for global customers.
 Demand Vs Supply analysis to avoid over building of Stock and improvise on stock out situation for
customer’s device.
 Effective utilization of Inventory in Hand to Increase the quarterly billing and reduce the Inventory
holding Cost (DIOH – Days of Inventory on Hand)
 Working with AVL (Approved Vendor List) on demand basis.
 Managing FMS (Forecast management) tool to avoid invalid forecast and forecast related errors.
 Availability analysis reports are done on delinquency orders and Re-schedule done based on priority.
 Working on SAP to add and remove the device in online samples.
 Generating consumption report to check the demand of the individual devices in online.
Organization : Castrol India
Castrol India Limited is a Public Limited Company with 70.92% of the equity held by Castrol Limited UK
(part of BP Group). In 2003 the company's turnover was Rs.1360.51 cores and Profit after Tax was Rs.
137.38 cores. From a minor oil company, with a share of about 6% in 1991, Castrol India has grown to
become the second largest lubricant company in India with a market share of around 22%.

3. Designation : Order Management and MIS Executive
Duration : May 2008 – Feb 2010
Roles & Responsibilities
 Checking the inventory of lubes per BZ (Bike Zone).
 Placing the orders as per consumption of individual BZ.
 Pre-order activity, Purchase request to Purchase Order.
 Order processing, working on pending orders and shipping out information.
 Creating the Invoice for lubes consumption of individual BZ.
 Collating & Maintaining PAN India Daily, Weekly & Monthly Reports.
 Sending Daily Productivity(collections) & Updates of reports to the High level Management
 Interacting with more than 98 bike zones, spilt in 7 regions.
 Analyzing the DATA to give an accurate process movement to the Sr. Manager.
 Making the Vast data of Quarterly Billing into short summary.
 Following up for the updating from every Location.
 Generation of MIS and performing trend analysis for effecting higher productivity.
 Sending Reports & Analysis to the top level of the management.
 Weekly & Monthly Project & Performance Analysis.
 Preparing monthly audit reports for Region wise.
 Statistical analyzing.
 Handling a 4-member team from various clusters.
Organization : Tata Indicom – VSNL
Tata Indicom Broadband is the broadband offering of Videsh Sanchar Nigam Limited, India’s leading
provider of International Telecommunications and Internet Services. Now a part of the TATA Group,
VSNL is rapidly growing its retail and corporate presence under the Tata Indicom brand through internet
products like high speed broadband, dial-up Internet and net telephony.
Designation : Team Lead - Order Management Executive & Backend Installations
Duration : Nov 2003 – May 2008
Roles & Responsibilities
 Scrutinizing Sales orders brought in by the Sales Executives.
 Manual and Telephonic Verification of the orders received.
 Speaking to Customers on account of Validation of orders.
 Logging in of forms in POS to initiate installation process of verified orders.
 Channel configuration using Metasolve Solutions & CRM.
 Sending the work order for concern FE for installation.
 Presenting the cheques received from customer to the bank.

4.  Speaking to customer for re-check in case of bounce of cheques.
 Calling up customers after installation as a process of after sales service.
 Solving queries and disputes of customers to ensure quality service.
 Maintaining MIS of the entire process to be sent across to the Head Quarters.
 Handling a 6-member team.
Education Qualification:
Examination Institution % Marks
Year of
passing
B.Com
Madras Community College,
Santhome, Chennai.
51% 1999 – 2002
H.S.S.L.C.
VVV Metric higher secondary
school. Chennai.
52% 1998 – 1999
S.S.L.C.
Boys High school.
Virudhachalam.
64% 1996 – 1997
Additional Qualification
Hard Ware
 Maintenance of motherboard, system assembling, peripherals, troubleshooting and LAN.
 Servicing of systems, Installation of software.
 WIN-NT, Cabling and Basic Networking.
IATA (Indian Academy of Travel agency and Airlines)
Personal Details
Age : 35 years
Date of Birth : 29 June 1981
Father’s name : Mr. .C.R.K. Arokiaraj Karunagaran. B.A.
Nationality : Indian
Languages known : English and Tamil
Marital Status : Married
Declaration

5. I hereby declare that the above information is True, Correct and complete to the best of my knowledge
and Belief.
Date :
Place : (A. Wesley Premkumar)

6. I hereby declare that the above information is True, Correct and complete to the best of my knowledge
and Belief.
Date :
Place : (A. Wesley Premkumar)