CRAMAT Presentation.

1. CITIZENS' REPORTING AND MAPPING TOOL
By
WEBROSOFT SOLUTIONS PVT. LTD.
Ludhiana, Punjab
IMPROVING CITIES THROUGH CITIZEN PARTICIPATION

2. ABOUT CRAMAT
CRAMAT (Citizens' Reporting And Mapping Tool) is in use by a number of
Municipal Corporations in India as their official grievance redressal tool. Citizens
are reporting civic issues like garbage, potholes, non functional street lights,
encroachments and suggestions for planting trees etc using this android app.
Also used by officers to document and report maintenance issues in the field.
Enables temper proof capture of picture, location & time in one click. It is so
easy to use that even a child can use it.

3. FEATURES
- Tracking Issues with temper proof pictures and maps
- Easy to use - just 3 clicks to file an issue.
- Available any time-any where 24X7.
- Easy installation & updates via Google Play Store.
- Works smoothly on all versions of Android OS.
- Email/SMS alerts for issues reported & when status of issue is updated by
officials.
- Instant routing of issues to concerned officials via sms/email.
- Built on top of open platforms on the client as well as server side.
- Handles poor internet connectivity in the field automatically with built in data
synchronization facility.
- Extremely light weight – only 200 KB including graphics.
- Clean UI for a cool UX.
- 100% Native android code with fast and smooth flow.
- Simple work flow ensures great user experience.
- Powerful admin for officials to manage issues.
- Powerful reporting system to monitor progress & performance by category,
status,
date etc.

4. Installation
Search “CRAMAT” in Google Play store.

5. Register Login

6. On Login

7. Capturing an Issue
Click “New”
(Starts Camera)

8. Saving Picture & Data
Click “Next”
If picture is OK

9. Category Selection

10. Description (Optional)

11. Saving and Processing

12. Data Sync Progress

13. List of
uploaded
Issues

14. Admin section

15. Real life examples

16. Real life examples

17. Real life examples

18. Admin – Interim Message

19. Assign Issues

20. Resolutions of Complaints

21. Ludhiana Distribution

22. Punjab Distribution

23. Thank You