SlideShare a Scribd company logo
1 of 12
21st century digital services
        for parliamentarians

                      Paul Cannon
       Information Assistant, SPICe
                      11 June 2009
SPICe
 Scottish Parliament Information Centre
 Who are we?
 What do we do?
 Who do we do it for?
Who are we?

Over 50 people, recruited as
 specialists:

 Half are research subject
  experts
 Half are information specialists
 …and office management
What does SPICe do?


   Facts, analysis, briefings
   Research
   Impartial expertise
   News and current affairs
Information strategy

 Need well-informed citizens to
  contribute to the democratic
  process

 Need well-informed MSPs to
  help govern Scotland
Who for?


   MSPs and their staff
   Parliament committees
   Parliament staff
   The public - indirectly
SPICe services


We provide an internal service to:

 The Scottish Parliament
  Corporate Body
 Senior management
 All Parliamentary offices
How?

 Confidential enquiry service for
  MSPs
 Longer briefings – on bills, hot
  topics
 Work for committees
 On-line services
 Making parliament information
  available to the public (website,
  partner libraries)
Material for Debates
SPICe Insight
Podcasts
Access to the e-environment
Some of the challenges we face:

   Complex inquiries
   …with short deadlines
   Keeping publications up-to-date
   …and information current
   Technology
   Training and inductions for staff
   Awareness of services and products

More Related Content

Similar to Scottish Parliament Information Centre (SPICe) introduction to services (by Paul Cannon)

Finnish “eLearning” Ecosystem and Internationalization - National Focus: Soci...
Finnish “eLearning” Ecosystem and Internationalization - National Focus: Soci...Finnish “eLearning” Ecosystem and Internationalization - National Focus: Soci...
Finnish “eLearning” Ecosystem and Internationalization - National Focus: Soci...Kari Mikkelä
 
[2011] Next_Parliament (ICT Manner) - Jani Makraduli
[2011] Next_Parliament (ICT Manner) - Jani Makraduli[2011] Next_Parliament (ICT Manner) - Jani Makraduli
[2011] Next_Parliament (ICT Manner) - Jani Makradulie-Democracy Conference
 
Talk of Europe @ DHBenelux2015
Talk of Europe @ DHBenelux2015Talk of Europe @ DHBenelux2015
Talk of Europe @ DHBenelux2015Laura Hollink
 
Cilip ireland open_day_nickpoole
Cilip ireland open_day_nickpooleCilip ireland open_day_nickpoole
Cilip ireland open_day_nickpooleCILIP Ireland
 
Austrian E Democracy Strategy
Austrian E Democracy Strategy Austrian E Democracy Strategy
Austrian E Democracy Strategy Peter Parycek
 
Regulatory Affairs: What you should know about implementing and delegated acts
Regulatory Affairs: What you should know about   implementing and delegated actsRegulatory Affairs: What you should know about   implementing and delegated acts
Regulatory Affairs: What you should know about implementing and delegated actseuinmotion
 
World Newspaper Congress, World Editors Forum, World Advertising Forum in Turin
World Newspaper Congress, World Editors Forum, World Advertising Forum in TurinWorld Newspaper Congress, World Editors Forum, World Advertising Forum in Turin
World Newspaper Congress, World Editors Forum, World Advertising Forum in TurinQuotidiano Piemontese
 
Using open datasets for research purposes
Using open datasets for research purposesUsing open datasets for research purposes
Using open datasets for research purposesMartijn Kleppe
 
Tata Consultancy Services:The digital skills gap: bring the voice of 90 milli...
Tata Consultancy Services:The digital skills gap: bring the voice of 90 milli...Tata Consultancy Services:The digital skills gap: bring the voice of 90 milli...
Tata Consultancy Services:The digital skills gap: bring the voice of 90 milli...Communicate Magazine
 
iTaNGO Information Session slides
iTaNGO Information Session slidesiTaNGO Information Session slides
iTaNGO Information Session slidesiTaNGOproject
 
iTaNGO project information session slides
iTaNGO project information session slidesiTaNGO project information session slides
iTaNGO project information session slidesiTaNGOproject
 
World e-Parliament Conference 2016 - Closing Summary
World e-Parliament Conference 2016 - Closing SummaryWorld e-Parliament Conference 2016 - Closing Summary
World e-Parliament Conference 2016 - Closing SummaryAndy Williamson
 
Day 3: Feedback from the conference; lessons learned and future perspectives;...
Day 3: Feedback from the conference; lessons learned and future perspectives;...Day 3: Feedback from the conference; lessons learned and future perspectives;...
Day 3: Feedback from the conference; lessons learned and future perspectives;...wepc2016
 
A 'future-ready' Information Profession
A 'future-ready' Information ProfessionA 'future-ready' Information Profession
A 'future-ready' Information ProfessionCILIP
 
Finnish e-participation environment 20.9.2011
Finnish e-participation environment 20.9.2011Finnish e-participation environment 20.9.2011
Finnish e-participation environment 20.9.2011Teemu Ropponen
 
Implementation Network Meeting Presentations 05.03.2020
Implementation Network Meeting Presentations 05.03.2020Implementation Network Meeting Presentations 05.03.2020
Implementation Network Meeting Presentations 05.03.2020Centre for Effective Services
 
Publishing web content tailored to audiences / Liberando contenido a la med...
Publishing  web content tailored to  audiences / Liberando contenido a la med...Publishing  web content tailored to  audiences / Liberando contenido a la med...
Publishing web content tailored to audiences / Liberando contenido a la med...congresochile
 

Similar to Scottish Parliament Information Centre (SPICe) introduction to services (by Paul Cannon) (20)

Finnish “eLearning” Ecosystem and Internationalization - National Focus: Soci...
Finnish “eLearning” Ecosystem and Internationalization - National Focus: Soci...Finnish “eLearning” Ecosystem and Internationalization - National Focus: Soci...
Finnish “eLearning” Ecosystem and Internationalization - National Focus: Soci...
 
[2011] Next_Parliament (ICT Manner) - Jani Makraduli
[2011] Next_Parliament (ICT Manner) - Jani Makraduli[2011] Next_Parliament (ICT Manner) - Jani Makraduli
[2011] Next_Parliament (ICT Manner) - Jani Makraduli
 
Talk of Europe @ DHBenelux2015
Talk of Europe @ DHBenelux2015Talk of Europe @ DHBenelux2015
Talk of Europe @ DHBenelux2015
 
Cilip ireland open_day_nickpoole
Cilip ireland open_day_nickpooleCilip ireland open_day_nickpoole
Cilip ireland open_day_nickpoole
 
Austrian E Democracy Strategy
Austrian E Democracy Strategy Austrian E Democracy Strategy
Austrian E Democracy Strategy
 
Regulatory Affairs: What you should know about implementing and delegated acts
Regulatory Affairs: What you should know about   implementing and delegated actsRegulatory Affairs: What you should know about   implementing and delegated acts
Regulatory Affairs: What you should know about implementing and delegated acts
 
World Newspaper Congress, World Editors Forum, World Advertising Forum in Turin
World Newspaper Congress, World Editors Forum, World Advertising Forum in TurinWorld Newspaper Congress, World Editors Forum, World Advertising Forum in Turin
World Newspaper Congress, World Editors Forum, World Advertising Forum in Turin
 
Using open datasets for research purposes
Using open datasets for research purposesUsing open datasets for research purposes
Using open datasets for research purposes
 
Tata Consultancy Services:The digital skills gap: bring the voice of 90 milli...
Tata Consultancy Services:The digital skills gap: bring the voice of 90 milli...Tata Consultancy Services:The digital skills gap: bring the voice of 90 milli...
Tata Consultancy Services:The digital skills gap: bring the voice of 90 milli...
 
iTaNGO Information Session slides
iTaNGO Information Session slidesiTaNGO Information Session slides
iTaNGO Information Session slides
 
iTaNGO project information session slides
iTaNGO project information session slidesiTaNGO project information session slides
iTaNGO project information session slides
 
World e-Parliament Conference 2016 - Closing Summary
World e-Parliament Conference 2016 - Closing SummaryWorld e-Parliament Conference 2016 - Closing Summary
World e-Parliament Conference 2016 - Closing Summary
 
Day 3: Feedback from the conference; lessons learned and future perspectives;...
Day 3: Feedback from the conference; lessons learned and future perspectives;...Day 3: Feedback from the conference; lessons learned and future perspectives;...
Day 3: Feedback from the conference; lessons learned and future perspectives;...
 
A 'future-ready' Information Profession
A 'future-ready' Information ProfessionA 'future-ready' Information Profession
A 'future-ready' Information Profession
 
LACS
LACSLACS
LACS
 
Finnish e-participation environment 20.9.2011
Finnish e-participation environment 20.9.2011Finnish e-participation environment 20.9.2011
Finnish e-participation environment 20.9.2011
 
Implementation Network Meeting Presentations 05.03.2020
Implementation Network Meeting Presentations 05.03.2020Implementation Network Meeting Presentations 05.03.2020
Implementation Network Meeting Presentations 05.03.2020
 
Launch of IAM 2011
Launch of IAM 2011Launch of IAM 2011
Launch of IAM 2011
 
Publishing web content tailored to audiences / Liberando contenido a la med...
Publishing  web content tailored to  audiences / Liberando contenido a la med...Publishing  web content tailored to  audiences / Liberando contenido a la med...
Publishing web content tailored to audiences / Liberando contenido a la med...
 
Latvian IT Ccluster
Latvian IT CclusterLatvian IT Ccluster
Latvian IT Ccluster
 

More from ELISA (Edinburgh Libraries and Information Services Agency) (8)

Reducing barriers to health information in the age of the e-environment, by M...
Reducing barriers to health information in the age of the e-environment, by M...Reducing barriers to health information in the age of the e-environment, by M...
Reducing barriers to health information in the age of the e-environment, by M...
 
Glowing Librarians by Elspeth Scott - GLOW Scottish Schools Digital Network
Glowing Librarians by Elspeth Scott - GLOW Scottish Schools Digital NetworkGlowing Librarians by Elspeth Scott - GLOW Scottish Schools Digital Network
Glowing Librarians by Elspeth Scott - GLOW Scottish Schools Digital Network
 
All Kinds of E-verything (by Nora Mogey)
All Kinds of E-verything (by Nora Mogey)All Kinds of E-verything (by Nora Mogey)
All Kinds of E-verything (by Nora Mogey)
 
Scottish Parliament Information Centre (SPICe) tools and resources used in te...
Scottish Parliament Information Centre (SPICe) tools and resources used in te...Scottish Parliament Information Centre (SPICe) tools and resources used in te...
Scottish Parliament Information Centre (SPICe) tools and resources used in te...
 
Blog Anatomy for Beginners (by Duncan Chappell)
Blog Anatomy for Beginners (by Duncan Chappell)Blog Anatomy for Beginners (by Duncan Chappell)
Blog Anatomy for Beginners (by Duncan Chappell)
 
Crowd Pleasing Made Easy (by Angus Ferguson)
Crowd Pleasing Made Easy (by Angus Ferguson)Crowd Pleasing Made Easy (by Angus Ferguson)
Crowd Pleasing Made Easy (by Angus Ferguson)
 
Marketing Information Services (by Alana Macmillan)
Marketing  Information  Services (by Alana Macmillan)Marketing  Information  Services (by Alana Macmillan)
Marketing Information Services (by Alana Macmillan)
 
Marketing the John Murray Archive (by Nat Edwards)
Marketing the John Murray Archive (by Nat Edwards)Marketing the John Murray Archive (by Nat Edwards)
Marketing the John Murray Archive (by Nat Edwards)
 

Recently uploaded

Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxDenish Jangid
 
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-IIFood Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-IIShubhangi Sonawane
 
Role Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxRole Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxNikitaBankoti2
 
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesEnergy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesShubhangi Sonawane
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docxPoojaSen20
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...Nguyen Thanh Tu Collection
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin ClassesCeline George
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhikauryashika82
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxheathfieldcps1
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfPoh-Sun Goh
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxVishalSingh1417
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.pptRamjanShidvankar
 

Recently uploaded (20)

Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-IIFood Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
Food Chain and Food Web (Ecosystem) EVS, B. Pharmacy 1st Year, Sem-II
 
Role Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxRole Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptx
 
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural ResourcesEnergy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
Energy Resources. ( B. Pharmacy, 1st Year, Sem-II) Natural Resources
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
TỔNG ÔN TẬP THI VÀO LỚP 10 MÔN TIẾNG ANH NĂM HỌC 2023 - 2024 CÓ ĐÁP ÁN (NGỮ Â...
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
The basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptxThe basics of sentences session 3pptx.pptx
The basics of sentences session 3pptx.pptx
 
Micro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdfMicro-Scholarship, What it is, How can it help me.pdf
Micro-Scholarship, What it is, How can it help me.pdf
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Asian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptxAsian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptx
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 

Scottish Parliament Information Centre (SPICe) introduction to services (by Paul Cannon)

  • 1. 21st century digital services for parliamentarians Paul Cannon Information Assistant, SPICe 11 June 2009
  • 2. SPICe Scottish Parliament Information Centre  Who are we?  What do we do?  Who do we do it for?
  • 3. Who are we? Over 50 people, recruited as specialists:  Half are research subject experts  Half are information specialists  …and office management
  • 4. What does SPICe do?  Facts, analysis, briefings  Research  Impartial expertise  News and current affairs
  • 5. Information strategy  Need well-informed citizens to contribute to the democratic process  Need well-informed MSPs to help govern Scotland
  • 6. Who for?  MSPs and their staff  Parliament committees  Parliament staff  The public - indirectly
  • 7. SPICe services We provide an internal service to:  The Scottish Parliament Corporate Body  Senior management  All Parliamentary offices
  • 8. How?  Confidential enquiry service for MSPs  Longer briefings – on bills, hot topics  Work for committees  On-line services  Making parliament information available to the public (website, partner libraries)
  • 12. Access to the e-environment Some of the challenges we face:  Complex inquiries  …with short deadlines  Keeping publications up-to-date  …and information current  Technology  Training and inductions for staff  Awareness of services and products