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• CHECK-IN & INTRO BAMMBOO | 5min


• RAPID EXPERIMENTATION & GROWTH CULTURE | 20 min


• EXPERIMENT PROCESS & EXAMPLES | 30 min


• DEMO EXPERIMENT TOOL | 10 min
INTRO


BAMMBOO
WHY RAPID
EXPERIMENTATION
Guiding Growth
EXISTING BUSINESS AND/OR NEW PROPOSITION(S)


GROWTH = LEARNING + OPTIMISATION


LEARNING = EXPERIMENTING + MEASUREMENT


OPTIMISATION = SELECTION X IMPROVEMENT
...Invalidation are
learnings too!
GROWTH


CULTURE
VERSUS
Our success at Amazon is a function of


how many experiments we do per year,


per month, per week, per day.


Being wrong might hurt you a bit..


But being slow will kill you.
Guiding Growth
A. WHAT IS A GROWTH CULTURE?


B. WHAT DOES YOUR TEAM LOOK LIKE?


C. MINDSET
WHAT IS A GROWTH CULTURE?
A
>> CONDITIONS FOR A GROWTH CULTURE?
RULE #1: BUILD A CULTURE FOR GROWTH


BUY-IN OF TEAM & MANAGEMENT


TOLERANCE FOR INSECURITY


ACCESS TO DATA


FORTUNE FAVOURS THE BOLD


OPEN TO TOOLS & SYSTEMS
WHAT DOES YOUR G-TEAM LOOK LIKE?
B
>> INTERDISCIPLINARY TEAMS
Guiding Growth
LOW THRESHOLD


STRUCTURE >> MATRIX


TEAM >> DATA, SALES, MARKETING, PRODUCT + HOG
Guiding Growth
>> LACK OF FOCUS


>> NOT TOP OF MIND


>> LEADS VS LEARNINGS


>> PERFORMANCE IS MEASURED
DIFFERENTLY
CON’S
Guiding Growth
>> QUICK TO SET UP


>> NO EXTRA RESOURCES BESIDES A HOG


>> BABY STEPS IN GROWTH…


“FREE TRIAL OF A GROWTH”


PRO’S
Guiding Growth
MORE COMPLEX


STRUCTURE > GROWTH TEAM WITHIN DEPARTMENTS


VERTICALS AAARRR FUNNEL
Guiding Growth
>> HIGH INVESTMENT (MANY RESOURCES)


>> RISK THAT TEAM DON’T SHARE EACH
OTHERS LEARNINGS


>> TUNNEL VS FUNNEL VISION


>> DON’T BE A BLOCKER FOR OTHER
VERTICALS
CON’S
Guiding Growth
>> MORE FOCUS


>> FASTER COMPOUNDING EFFECT
PRO’S
Guiding Growth
MOST COMPLEX


DEDICATED GROWTH TEAM


FULLY FOCUS
Guiding Growth
>> PITFALLS/CHALLENGES EMBED
LEARNINGS WITHIN THE ORGANISATION


>> HIGH RISK TO RESISTANCE


CON’S
Guiding Growth
>> GROWTH PEOPLE THINK DIFFERENT
THEN EXECUTION


>> RISK TAKERS (CONTROLLED BY DATA)


>> AUTONOMOUS


>> DEDICATION AND FOCUS MOST
RESULTS
PRO’S
Q&A
MINDSET
C
MODEST (= KNOWING THAT I DON’T KNOW EVERYTHING)


CURIOUS


TAKES ACTION


NOT A PERFECTIONIST (= MVP DRIVEN)
>> MINDSET
EXPERIMENT


PROCESS
COMPONENTS
Guiding Growth
1. (Learning) Goals


2. Preparation


3. Hypothesis


4. Current situation


5. Metrics


6. Experiment design


7. Screenshots


8. Results


9. Learnings


10. Actions
LEARNING GOALS
1
EXPLORATIVE
RESEARCH
OPTIMISATION


EXPERIMENTS
PRODUCT MARKET
Which features
should be build?
Which new
channels can be
pro
fi
table for us?
Can we increase
engagement for
this feature?
Can we get more
out of our online
spend?
Q&A
PREPARATION
2
Guiding Growth
Why this specific challenge or goal?


Ideation


Why this specific experiment?


What part of the AAARRR funnel is the experiment
geared towards?


What ICES Scores apply?


How much time and resources will it take to run this
experiment?
HYPOTHESIS
3
Guiding Growth
We believe that:


[this change has the effect]


“We know we have it right/wrong


When we see the following in the market:


[qualitative feedback] en/of [quantitive feedback].
Guiding Growth
Why do you think this hypothesis makes sense?


Is this assumption based on data or on gut feeling?


When has the experiment failed?


What span of results would be acceptable to keep on
testing?
<<<<<
>>>>>
Guiding Growth
Example


A conversion percentage < 5%, we consider failed.


Conversions between 5-10%, repeat experiment with
changes.


Results above 10% are considered a succes and will
be implemented
CURRENT SITUATION
4
Guiding Growth
What relevant experiments have been done before?


Are there any reasons for the current situation?


What are the metrics to beat?


What customer problems will this experiment solve?
METRICS
5
Guiding Growth
What do you regards as…


The key metrics to determine succes for this
experiment?


What counts as a conversion?
EXPERIMENT DESIGN
6
Guiding Growth
>> Step-by-step plan


How will you execute the experiment?


How will you track results?


Will you have enough traffic to say something about
the results?
Guiding Growth
>> Tools


What tools do you need to put the experiment live?


Are there any tools that cab ensure more results or
make your life a little easier?
Guiding Growth
>> Timebox


Limit the time spent per new experiment to 20 hours.


Are there any other smaller researches you can do
that will answer the same learning goals?
Guiding Growth
>> State..


How much and which variations you have for the
experiment.


Deadlines for designing, starting, result gathering
and learning from experiments.
SCREENSHOTS
7
Guiding Growth
Current state of affairs


Variables (ads, designs, targeting, etc.)


Results


Irregularities
Guiding Growth
WHY?!


Stake holder man / buy in


Process


Inspiration
RESULTS
8
Guiding Growth
Make a summary of the results.


Think of the metrics you want to measure


Breakdown the different variations and your control
variable.
Guiding Growth
How does monitoring work?


Controle your experiment > hygiene check


minimal 2 weeks (no influence of external factors)


Be patient ! Give experiment time to validate or
invalidate
LEARNINGS
9
Guiding Growth
Why was the experiment a success?


Or why not?


What can we learn from this experiment?


How can we re-use this information?


How does this experiment impact the clients deeper
down the funnel?
ACTIONS
10
Guiding Growth
Is there a follow up needed?


Should we run additional experiments?


Succesfull experiment > extra budget?


Who will be in charge of implementing these
changes?


How can we make this experiment repeatable?
How to design winning experiments

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How to design winning experiments