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Reputa'onPLUS+ Rankings 
Rankings 
          Johnson & 
                               Target              Boeing               Visa          United Healthcare          Ci.group 
           Johnson 

             Kra9          General Electric        Verizon          Sprint Nextel        Wells Fargo           Halliburton 

            Disney              Kodak               AT&T          Charles Schwab            Aetna            Goldman Sachs 

       Campbell’s Soup        Coca Cola            GEICO              Novar.s              Toyota                    BP 

         Home Depot        Kimberly‐Clark          Allstate            Merck                Cigna 

            Google         Pepsico (Pepsi)     Sanofi‐Aven.s           E*Trade             Chevron 

       Procter & Gamble         Ford           GlaxoSmithKline      Time Warner             HSBC 

            Apple                IBM                Pfizer         American Express      Merrill Lynch 

                                                                    MasterCard 
            Nestle           McDonald's           Travelers                           Bank of America 
                                                                    Worldwide 

          Microso9            Wal‐Mart         General Motors         Comcast           Exxon Mobil 




                                                                                          The Strategic Interac.ve Research Company™ 
                                                                                          www.visioncri.cal.com 
Backlash Blues 




         Average company seen as trustworthy by a third. 


         But greedy, secre.ve and arrogant by more than a 
         quarter. 


         There is ample evidence that companies have not told 
         their stories well and are losing ground because of this. 

                                                  The Strategic Interac.ve Research Company™ 
                                                  www.visioncri.cal.com 
Highlights 
              Presence of Nega'ves 




                That is not the Angus Reid way. 



                Reputa.onPLUS+ confronts the nega.ves we all know 
                are out there. 


                                                     The Strategic Interac.ve Research Company™ 
                                                     www.visioncri.cal.com 
Highlights 
              Presence of Nega'ves 
                                                Average 
                                              All Companies 

                Has top executives who are more
              concerned about how much money
              they make than long term health of
                                       company 


                        Puts profits ahead of what
                                is good for the US 



                    A company whose best days
                                 are behind it 


                 N = 800 for each company studied 
                                                               The Strategic Interac.ve Research Company™ 
                                                               www.visioncri.cal.com 
Highlights 
              Presence of Nega'ves 
                                               Average 
                                             All Companies 




                N = 800 for each company studied 
                                                              The Strategic Interac.ve Research Company™ 
                                                              www.visioncri.cal.com 
Benefits of Reputa'onPlus 




                            The Strategic Interac.ve Research Company™ 
                            www.visioncri.cal.com 
Reputa'onPLUS+ 
 Your Reputa'on Now ‐ in the crucible of  ci.zen ac.vists, 
 social media and key issues facing business and society. 
 Ac'onable Guidance for communica.ons strategies and 
 tac.cs (messaging, targe.ng, channels, etc.) 
 Compe''ve Advantage.  Your strengths and weaknesses vs. 
 industry compe..on and gold standards.  
 Accountability.  Establishing benchmarks. 
 Consistent Metrics to evaluate rela.onships across a wide 
 range of cons.tuencies. 




                                                The Strategic Interac.ve Research Company™ 
                                                www.visioncri.cal.com 
What We Know About All 54 Companies 
 •    Awareness                          •  Recall news – Tradi.onal Media  
 •    Familiarity                            –  Posi.ve, nega.ve, neutral 
 •    Overall Favorability                   –  Adtudes more/less favorable 
 •    1‐2 words come to mind             •  Recall news – Social Media 
 •    1‐2 good points                        –  Posi.ve, nega.ve, neutral 
                                             –  Adtudes more/less favorable 
 •    1‐2 bad points 
 •    23 posi've/nega've aUributes 
 •    Deal/ever dealt with company 
 •    Recommend products/services 
 •    Recommend stock 




                                                            The Strategic Interac.ve Research Company™ 
                                                            www.visioncri.cal.com 
Data Source 

                  10,800         From Vision Cri'cal 
                Interviews     Springboard Panel US  
                                (April 29‐May 30, 2010) 




               54 Companies      800 interviews 
                  Studied         per company 




                                             The Strategic Interac.ve Research Company™ 
                                             www.visioncri.cal.com 
Contact:           
MaU Worden 
Director, Business Development 
(212) 402‐8216 
maU.worden@visioncri'cal.com  

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ReputationPLUS Rankings 2010

  • 2. Rankings  Johnson &  Target  Boeing  Visa  United Healthcare  Ci.group  Johnson  Kra9  General Electric  Verizon  Sprint Nextel  Wells Fargo  Halliburton  Disney  Kodak  AT&T  Charles Schwab  Aetna  Goldman Sachs  Campbell’s Soup  Coca Cola  GEICO  Novar.s  Toyota  BP  Home Depot  Kimberly‐Clark  Allstate  Merck  Cigna  Google  Pepsico (Pepsi)  Sanofi‐Aven.s  E*Trade  Chevron  Procter & Gamble  Ford  GlaxoSmithKline  Time Warner  HSBC  Apple  IBM  Pfizer  American Express  Merrill Lynch  MasterCard  Nestle  McDonald's  Travelers  Bank of America  Worldwide  Microso9  Wal‐Mart  General Motors  Comcast  Exxon Mobil  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 3. Backlash Blues  Average company seen as trustworthy by a third.  But greedy, secre.ve and arrogant by more than a  quarter.  There is ample evidence that companies have not told  their stories well and are losing ground because of this.  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 4. Highlights  Presence of Nega'ves  That is not the Angus Reid way.  Reputa.onPLUS+ confronts the nega.ves we all know  are out there.  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 5. Highlights  Presence of Nega'ves  Average  All Companies  Has top executives who are more concerned about how much money they make than long term health of company  Puts profits ahead of what is good for the US  A company whose best days are behind it  N = 800 for each company studied  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 6. Highlights  Presence of Nega'ves  Average  All Companies  N = 800 for each company studied  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 7. Benefits of Reputa'onPlus  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 8. Reputa'onPLUS+  Your Reputa'on Now ‐ in the crucible of  ci.zen ac.vists,  social media and key issues facing business and society.  Ac'onable Guidance for communica.ons strategies and  tac.cs (messaging, targe.ng, channels, etc.)  Compe''ve Advantage.  Your strengths and weaknesses vs.  industry compe..on and gold standards.   Accountability.  Establishing benchmarks.  Consistent Metrics to evaluate rela.onships across a wide  range of cons.tuencies.  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 9. What We Know About All 54 Companies  •  Awareness        •  Recall news – Tradi.onal Media   •  Familiarity  –  Posi.ve, nega.ve, neutral  •  Overall Favorability  –  Adtudes more/less favorable  •  1‐2 words come to mind  •  Recall news – Social Media  •  1‐2 good points  –  Posi.ve, nega.ve, neutral  –  Adtudes more/less favorable  •  1‐2 bad points  •  23 posi've/nega've aUributes  •  Deal/ever dealt with company  •  Recommend products/services  •  Recommend stock  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 10. Data Source  10,800  From Vision Cri'cal  Interviews Springboard Panel US   (April 29‐May 30, 2010)  54 Companies  800 interviews  Studied  per company  The Strategic Interac.ve Research Company™  www.visioncri.cal.com 
  • 11. Contact:     MaU Worden  Director, Business Development  (212) 402‐8216  maU.worden@visioncri'cal.com