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HRTD
UNIT - 4
TRAINING & PROFESSIONAL
DEVELOPMENT
BALANCING INDIVIDUAL
• How to Balance Professional Development With Your Career?
• Learning and development can easily take a backseat to pressing work responsibilities.
• 1. Make a commitment to give professional development the time it deserves
• 2. Ask your employer for time to train
• 3. Schedule learning into your work-time
• 4. Schedule learning into your down-time
• 5. Learn with your colleagues
2
Dr.V.Karthiga
BALANCING INDIVIDUAL (MANAGEMENT
MATRIX)
• The Management Matrix below serves as a helpful tool to define personal priorities and
barriers you face in allocating time and energy.
3
Dr.V.Karthiga
GROUP AND ORGANIZATIONAL NEEDS
• The Four Needs of the Organization
• (BODY) Survival — financial health.
• (MIND) Growth and development — economic growth, customer growth, innovation of new
products and services, increasing professional and institutional competency.
• (HEART)Relationships — strong synergy, strong external networks, and partnering,
teamwork, trust, caring, valuing differences.
• (SPIRIT) Meaning, integrity and contribution — serving and lifting all stakeholders:
customers, suppliers, employees and their families, communities, society — making a
difference in the world.
4
Dr.V.Karthiga
ORIENTATION TRAINING
Meaning:
• Orientation is the process of introducing new employees to their responsibilities, co-
workers and workplace.
Importance of Orientation:
• Lower costs: Helping employees becoming acclimated to their roles more quickly means
they can become productive in completing their responsibilities more quickly, which
lowers costs.
• Increase employee confidence: New hires will gain confidence rapidly because they
understand the company's expectations, systems and people early on.
• Improve performance: An orientation can help employees develop relationships and
build key skills rapidly, which can improve their overall performance.
5
Dr.V.Karthiga
TYPES OF ORIENTATION TRAINING
• Self-paced online learning programs for information like safety procedures, software skills
or other technical skills
• One-on-one meetings to discuss work and provide constructive feedback
• Mentoring to give new hires a key resource within the company who they can go to
continuously for questions and feedback
• Hands-on training to learn how to use machines and equipment
• In-person group training to train employees on soft skills like customer service, team-
building, client management and coaching
• Formal courses available through outside vendors on business and other topics
• “Shadowing” or following a skilled employee to observe and learn skills and procedures.
6
Dr.V.Karthiga
NEEDS OF ORIENTATION TRAINING
• Introduction of new equipment or processes
• A change in the employee's job responsibilities
• A drop in an employee's productivity or in the quality of output
• An increase in safety violations or accidents
• An increased number of questions
• Complaints by customers or coworkers
7
Dr.V.Karthiga
DIVERSITY TRAINING
Meaning:
• Diversity training in a workplace provides awareness and knowledge of the unique
identities of the employees- race, color, ethnicity, sexual orientation, gender, socio-
economic status, mental ability, etc. And how they come together to form a workplace
culture
Benefits of Diversity Training
• Develop a sense of understanding amongst coworkers
• Emphasize and celebrate the cultural, ethnic, and gender differences
• Eradicate unconscious biases
• Encourage workers to stand against discrimination.
8
Dr.V.Karthiga
TYPES OF DIVERSITY TRAINING
1. Awareness Training
• Collective problem-solving and decision-making
• Promoting respect and value amongst co-workers
• Uplift underrepresented people in the mainstream world
• Creating awareness about employees’ differences
• Emphasize the need for change and eradicate prejudices
2. Skill-based Diversity Training
• Creating new ways to communicate with a diverse workforce
• Reinforce existing skills
• Encourage skill-building methods
• Technical skill training for administrative purposes
9
Dr.V.Karthiga
TYPES OF DIVERSITY TRAINING(CONT.)
3. Diversity Audits
• Assessing the happenings around the office and peer relations.
• Managing employee attitudes toward coworkers and ensuring that company policies are fully
observed.
• It helps to identify discrimination of any sort
• Encouraging employee transparency
4. Intermediate Diversity Training
• Identifies unconscious/implicit bias and knowing how to mitigate them
• It accommodates people with different beliefs, values, or abilities and builds a sense of
belonging
• Eradicates microaggressions and makes a workplace free of stereotypes and discrimination
• Encourages cross-cultural communication and team bonding
10
Dr.V.Karthiga
TYPES OF DIVERSITY TRAINING(CONT.)
5. Basic Diversity Training
• Anti-racism (policy changes)training
• Anti-sexism training
• Educating about sexual orientation and gender identities
• Cultural sensitivity training
• Human resource compliance training
6. Mobile Learning
• You can organize this at any time of the day, depending on everybody’s schedule.
• Everyone can access it at the same time.
• You can also record it for employees to access and refer to it whenever they want
11
Dr.V.Karthiga
TEAM TRAINING
Meaning:
• Team training can be defined as training in which teams are used to increase individual procedural
knowledge and proficiency in doing a job (task/work), individual procedural knowledge and
proficiency in functioning as part of a team (teamwork), and overall team performance.
• Team Training Frameworks:
12
Dr.V.Karthiga
TYPES OF TEAM TRAINING
• Onboarding
• Technical skills
• Product or service training
• Soft skills
• Anti-bias and diversity training
• Compliance training
• Managerial and leadership skills
• Leadership Training
• Quality Assurance (Q/A) Training
• Sales Training
13
Dr.V.Karthiga
BENEFITS OF TEAM TRAINING
• 1. Team training helps build employee relationships.
• 2. Team training increases employee engagement.
• 3. Training a team improves collaboration.
• 4. It benefits productivity.
• 5. Training a team can improve company culture.
14
Dr.V.Karthiga
ISSUES/CHALLENGES OF TRAINING
PROGRAMMES
• Reskilling & upskilling for a digital workplace
• Complex enterprise software
• Adapting to remote learning
• Ineffective and outdated training methods
• Lack of employee feedback on training
• Measuring ROI of training programs
• Scaling personalized training & development
• Developing leaders from within
• Busy employees finding time for training
15
Dr.V.Karthiga
USES OF TECHNOLOGY FOR INCREASED
PRODUCTIVITY
• 1. Automates and Systematizes Workflows and Processes
• 2. Keeps Lines of Communication Open
• 3. Enables more strategic planning and time management
• 4. Simplifies setting and meeting goals
• 5. Allows for better concentration
• 6. Facilitates continuous education
16
Dr.V.Karthiga
TRAINING OF SPECIAL GROUPS
6 phases of Special group Training:
• 1. Managerial Grid: This aspect of Grid training programme lay emphasis on identifying the managerial
styles, teamwork and communication skills prevailing within the organization.
• 2. Teamwork Development: Here, the focus is on developing the teamwork by analyzing the tradition
and culture existing within the organization. Also, the planning skills, objective-setting skills, and
problem-solving skills are developed in this phase.
• 3. Intergroup Development: This aspect deals with maintaining the cordial intergroup relationships. The
focus is on increasing the cooperation among the group members and ruling out the conflicts, if any.
• 4. Developing Ideal Strategic Corporate Model: Here the focus shifts towards the organization as a
whole, where the skills necessary for the organizational excellence are inculcated into the members
through training.
• 5. Implementing the Ideal Strategic Model: This aspect of the programme focuses on building the
organization on the grounds of an ideal organization as perceived in the previous phase
• 6. Systematic Critique: Here, organization development programme is critically evaluated on the
grounds of efforts made and the shortcomings encountered while running the programme.
17
Dr.V.Karthiga
MOVING FROM TRAINING TO PERFORMANCE
• Transitional training is all about equipping employees with the necessary skills and knowledge to move
through a transition. This can include a workplace or career transition.
• Examples include a promotion, change of team or even moving cross-functionally within the
organization.
Performance & Outcomes:
• Projective - Form attitudes and aptitudes relevant to the task
• Cognitive - Frame knowledge related to the task
• Application - Apply skills to the task
• Synthesis - Anticipate and resolve problems that may affect performance
• Group reinforcement - Reinforce team approaches
• Self-direction - Maintain self-direction and initiative
18
Dr.V.Karthiga
MOVING FROM TRAINING TO PERFORMANCE
(CONT.)
19
Dr.V.Karthiga
MOVING FROM TRAINING TO PERFORMANCE
GIVING PRIORITY TO……
• The life experience of the learner;
• Skills in problem-solving and resource management;
• Concrete experiences that lead to reflection and conceptual thought;
• The learner taking more control of his or her learning;
• Activities that develop the capacity to discover questions to be asked rather than finding
"fixed" answers
• And a non-formal environment.
20
Dr.V.Karthiga

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HRTD unit 4 2021.pptx

  • 1. HRTD UNIT - 4 TRAINING & PROFESSIONAL DEVELOPMENT
  • 2. BALANCING INDIVIDUAL • How to Balance Professional Development With Your Career? • Learning and development can easily take a backseat to pressing work responsibilities. • 1. Make a commitment to give professional development the time it deserves • 2. Ask your employer for time to train • 3. Schedule learning into your work-time • 4. Schedule learning into your down-time • 5. Learn with your colleagues 2 Dr.V.Karthiga
  • 3. BALANCING INDIVIDUAL (MANAGEMENT MATRIX) • The Management Matrix below serves as a helpful tool to define personal priorities and barriers you face in allocating time and energy. 3 Dr.V.Karthiga
  • 4. GROUP AND ORGANIZATIONAL NEEDS • The Four Needs of the Organization • (BODY) Survival — financial health. • (MIND) Growth and development — economic growth, customer growth, innovation of new products and services, increasing professional and institutional competency. • (HEART)Relationships — strong synergy, strong external networks, and partnering, teamwork, trust, caring, valuing differences. • (SPIRIT) Meaning, integrity and contribution — serving and lifting all stakeholders: customers, suppliers, employees and their families, communities, society — making a difference in the world. 4 Dr.V.Karthiga
  • 5. ORIENTATION TRAINING Meaning: • Orientation is the process of introducing new employees to their responsibilities, co- workers and workplace. Importance of Orientation: • Lower costs: Helping employees becoming acclimated to their roles more quickly means they can become productive in completing their responsibilities more quickly, which lowers costs. • Increase employee confidence: New hires will gain confidence rapidly because they understand the company's expectations, systems and people early on. • Improve performance: An orientation can help employees develop relationships and build key skills rapidly, which can improve their overall performance. 5 Dr.V.Karthiga
  • 6. TYPES OF ORIENTATION TRAINING • Self-paced online learning programs for information like safety procedures, software skills or other technical skills • One-on-one meetings to discuss work and provide constructive feedback • Mentoring to give new hires a key resource within the company who they can go to continuously for questions and feedback • Hands-on training to learn how to use machines and equipment • In-person group training to train employees on soft skills like customer service, team- building, client management and coaching • Formal courses available through outside vendors on business and other topics • “Shadowing” or following a skilled employee to observe and learn skills and procedures. 6 Dr.V.Karthiga
  • 7. NEEDS OF ORIENTATION TRAINING • Introduction of new equipment or processes • A change in the employee's job responsibilities • A drop in an employee's productivity or in the quality of output • An increase in safety violations or accidents • An increased number of questions • Complaints by customers or coworkers 7 Dr.V.Karthiga
  • 8. DIVERSITY TRAINING Meaning: • Diversity training in a workplace provides awareness and knowledge of the unique identities of the employees- race, color, ethnicity, sexual orientation, gender, socio- economic status, mental ability, etc. And how they come together to form a workplace culture Benefits of Diversity Training • Develop a sense of understanding amongst coworkers • Emphasize and celebrate the cultural, ethnic, and gender differences • Eradicate unconscious biases • Encourage workers to stand against discrimination. 8 Dr.V.Karthiga
  • 9. TYPES OF DIVERSITY TRAINING 1. Awareness Training • Collective problem-solving and decision-making • Promoting respect and value amongst co-workers • Uplift underrepresented people in the mainstream world • Creating awareness about employees’ differences • Emphasize the need for change and eradicate prejudices 2. Skill-based Diversity Training • Creating new ways to communicate with a diverse workforce • Reinforce existing skills • Encourage skill-building methods • Technical skill training for administrative purposes 9 Dr.V.Karthiga
  • 10. TYPES OF DIVERSITY TRAINING(CONT.) 3. Diversity Audits • Assessing the happenings around the office and peer relations. • Managing employee attitudes toward coworkers and ensuring that company policies are fully observed. • It helps to identify discrimination of any sort • Encouraging employee transparency 4. Intermediate Diversity Training • Identifies unconscious/implicit bias and knowing how to mitigate them • It accommodates people with different beliefs, values, or abilities and builds a sense of belonging • Eradicates microaggressions and makes a workplace free of stereotypes and discrimination • Encourages cross-cultural communication and team bonding 10 Dr.V.Karthiga
  • 11. TYPES OF DIVERSITY TRAINING(CONT.) 5. Basic Diversity Training • Anti-racism (policy changes)training • Anti-sexism training • Educating about sexual orientation and gender identities • Cultural sensitivity training • Human resource compliance training 6. Mobile Learning • You can organize this at any time of the day, depending on everybody’s schedule. • Everyone can access it at the same time. • You can also record it for employees to access and refer to it whenever they want 11 Dr.V.Karthiga
  • 12. TEAM TRAINING Meaning: • Team training can be defined as training in which teams are used to increase individual procedural knowledge and proficiency in doing a job (task/work), individual procedural knowledge and proficiency in functioning as part of a team (teamwork), and overall team performance. • Team Training Frameworks: 12 Dr.V.Karthiga
  • 13. TYPES OF TEAM TRAINING • Onboarding • Technical skills • Product or service training • Soft skills • Anti-bias and diversity training • Compliance training • Managerial and leadership skills • Leadership Training • Quality Assurance (Q/A) Training • Sales Training 13 Dr.V.Karthiga
  • 14. BENEFITS OF TEAM TRAINING • 1. Team training helps build employee relationships. • 2. Team training increases employee engagement. • 3. Training a team improves collaboration. • 4. It benefits productivity. • 5. Training a team can improve company culture. 14 Dr.V.Karthiga
  • 15. ISSUES/CHALLENGES OF TRAINING PROGRAMMES • Reskilling & upskilling for a digital workplace • Complex enterprise software • Adapting to remote learning • Ineffective and outdated training methods • Lack of employee feedback on training • Measuring ROI of training programs • Scaling personalized training & development • Developing leaders from within • Busy employees finding time for training 15 Dr.V.Karthiga
  • 16. USES OF TECHNOLOGY FOR INCREASED PRODUCTIVITY • 1. Automates and Systematizes Workflows and Processes • 2. Keeps Lines of Communication Open • 3. Enables more strategic planning and time management • 4. Simplifies setting and meeting goals • 5. Allows for better concentration • 6. Facilitates continuous education 16 Dr.V.Karthiga
  • 17. TRAINING OF SPECIAL GROUPS 6 phases of Special group Training: • 1. Managerial Grid: This aspect of Grid training programme lay emphasis on identifying the managerial styles, teamwork and communication skills prevailing within the organization. • 2. Teamwork Development: Here, the focus is on developing the teamwork by analyzing the tradition and culture existing within the organization. Also, the planning skills, objective-setting skills, and problem-solving skills are developed in this phase. • 3. Intergroup Development: This aspect deals with maintaining the cordial intergroup relationships. The focus is on increasing the cooperation among the group members and ruling out the conflicts, if any. • 4. Developing Ideal Strategic Corporate Model: Here the focus shifts towards the organization as a whole, where the skills necessary for the organizational excellence are inculcated into the members through training. • 5. Implementing the Ideal Strategic Model: This aspect of the programme focuses on building the organization on the grounds of an ideal organization as perceived in the previous phase • 6. Systematic Critique: Here, organization development programme is critically evaluated on the grounds of efforts made and the shortcomings encountered while running the programme. 17 Dr.V.Karthiga
  • 18. MOVING FROM TRAINING TO PERFORMANCE • Transitional training is all about equipping employees with the necessary skills and knowledge to move through a transition. This can include a workplace or career transition. • Examples include a promotion, change of team or even moving cross-functionally within the organization. Performance & Outcomes: • Projective - Form attitudes and aptitudes relevant to the task • Cognitive - Frame knowledge related to the task • Application - Apply skills to the task • Synthesis - Anticipate and resolve problems that may affect performance • Group reinforcement - Reinforce team approaches • Self-direction - Maintain self-direction and initiative 18 Dr.V.Karthiga
  • 19. MOVING FROM TRAINING TO PERFORMANCE (CONT.) 19 Dr.V.Karthiga
  • 20. MOVING FROM TRAINING TO PERFORMANCE GIVING PRIORITY TO…… • The life experience of the learner; • Skills in problem-solving and resource management; • Concrete experiences that lead to reflection and conceptual thought; • The learner taking more control of his or her learning; • Activities that develop the capacity to discover questions to be asked rather than finding "fixed" answers • And a non-formal environment. 20 Dr.V.Karthiga