This is 3rd of a 3-step ACR Chicago/Virtual Mediation Lab project to show what online mediation means, how it works, how it can be used, and how to integrate online and face-to-face mediation.

1. Online Mediation
PC or Mac
Ipad
Iphone
Android
ACR Chicago – November 13, 2013

2. This Webinar is Based On
More Than 100 Online & Mobile
Mediation Simulations

3. This Webinar is Based On
More Than 100 Online & Mobile
Mediation Simulations
Commercial, Family, Workplace,
International Cases

4. This Webinar is Based On
More Than 100 Online & Mobile
Mediation Simulations
Commercial, Family, Workplace,
International Cases
Mediators from 30 Countries – 9
Languages – Sometimes With Bilingual
Mediators

5. AGENDA

6. Online Mediation – What It Means and
How It Works (Short Demo)

7. Online Mediation – What It Means and
How It Works (Short Demo)
Benefits & How It Can Be Used

8. Online Mediation – What It Means and
How It Works (Short Demo)
Benefits & How It Can Be Used
Mediation Experience vs Technology

9. Online Mediation – What It Means and
How It Works (Short Demo)
Benefits & How It Can Be Used
Mediation Experience vs Technology
ACR Chicago/VML 3-Step Project

10. Online Mediation – What It Means and
How It Works (Short Demo)
Benefits & How It Can Be Used
Mediation Experience vs Technology
ACR Chicago/VML 3-Step Project
16-min Video of Landlord Tenant
Simulation with 3 ACR Chicago Members

11. Online Mediation – What It Means and
How It Works (Short Demo)
Benefits & How It Can Be Used
Mediation Experience vs Technology
ACR Chicago/VML 3-Step Project
16-min Video of Landlord Tenant
Simulation with 3 ACR Chicago Members
Q&A

12. What Online Mediation Means
and How It Works

13. Parties Participate in an Online Mediation

14. Parties Participate in an Online Mediation
From Wherever They Are

15. Parties Participate in an Online Mediation
From Wherever They Are
Using Whichever Device They Have
PC/Mac
Ipad
Iphone
Android
Phone

16. Parties Participate in an Online Mediation
From Wherever They Are
Using Whichever Device They Have
From the Comfort & Safety of their Home
or Office

17. When Parties Are Online They Can:
See Each Other (Key Feature)

18. When Parties Are Online They Can:
Share & Discuss Any Kind of Information
Useful to Their Mediation

19. SHORT DEMO

20. When Parties Are Online They Can:
Use Their Mobile Device to SHOW LIVE
What They Are Talking About
(2-min Video)

21. BENEFITS OF ONLINE MEDIATION

22. Benefits of Mobile Mediation
Convenience (Best Time for the Parties)

23. Benefits of Mobile Mediation
Convenience (Best Time for the Parties)
Comfort & Safety – Parties Don’t Need
to Confront Each Other

24. Benefits of Mobile Mediation
Convenience (Best Time for the Parties)
Comfort & Safety – Parties Don’t Need
to Confront Each Other
Timing – Online Mediators as Firefighters

25. The Sooner We Can Help Both Parties
Talk & Listen to Each Other, the Better

26. The Sooner We Can Help Both Parties
Talk & Listen to Each Other, the Better
Protecting the Parties’ Personal or Biz
Reputation - (Social Media)

27. How Online Mediation Can Be Used

28. How Online Mediation Can Be Used
When Parties Can’t or Don’t Want to
Meet Face-to-Face

29. How Online Mediation Can Be Used
When Parties Can’t or Don’t Want to
Meet Face-to-Face
Integrating Online & Face-to-Face
Mediation

30. How Online Mediation Can Be Used
When Parties Can’t or Don’t Want to
Meet Face-to-Face
Integrating Online & Face-to-Face
Mediation
For Helping Mediators Practice and
Improve Their Mediation Skills (Format)

31. Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family,
Workplace Dispute

32. Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family,
Workplace Dispute
30/60-min Debriefing Session

33. Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family,
Workplace Dispute
30/60-min Debriefing Session
Video Recording Mediation/Debriefing

34. Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family,
Workplace Dispute
30/60-min Debriefing Session
Video Recording Mediation/Debriefing
Video Recordings of Other Mediators

35. Helping Mediators Improve Their Skills
1-Hour Mediation of Commercial, Family,
Workplace Dispute
30/60-min Debriefing Session
Video Recording Mediation/Debriefing
Video Recordings of Other Mediators
FREE to Try – Then $20/Simulation

36. Mediation Experience vs Technology

37. Mediation Experience vs Technology
Mediation Experience is Crucial

38. Mediation Experience vs Technology
Mediation Experience is Crucial
Technology Should Be “Invisible”

39. Mediation Experience vs Technology
Mediation Experience is Crucial
Technology Should Be “Invisible”
Which Video Conferencing Software
Works Best for Online Mediation –
Review with 15 Criteria & Results

40. 15 Criteria
Intuitive User Interface; Easy & Simple to
Use; Joint/Private Sessions; Video/Audio
Quality; Mobile Devices; Security &
Privacy; Docs/Screen Sharing; Video
Sharing; Annotation; Online Whiteboard;
Chat; Low Cost; Call-in #; Gallery View;
Your Business Card/Online Office

41. 15 Criteria
Intuitive User Interface; Easy & Simple to
Use; Joint/Private Sessions; Video/Audio
Quality; Mobile Devices; Security &
Privacy; Docs/Screen Sharing; Video
Sharing; Annotation; Online Whiteboard;
Chat; Low Cost; Call-in #; Gallery View;
Your Business Card/Online Office
Results

42. ACR Chicago/VML 3-Step Project

43. ACR Chicago/VML Project 3-Step Project
“Watch It” - Online Mediation Training –
9/18/2013

44. ACR Chicago/VML Project 3-Step Project
“Watch It” - Online Mediation Training –
9/18/2013
“Try It” - Online Mediation Simulation 10/25/2013

45. ACR Chicago/VML Project 3-Step Project
“Watch It” - Online Mediation Training –
9/18/2013
“Try It” - Online Mediation Simulation 10/25/2013
“And Now Let’s Talk About It” - Webinar –
11/13/2013

46. 16-Min VIDEO
Landlord v Tenant Simulation
(Broken Washer)

47. Q&A Session

48. Any Questions or Comments?
Giuseppe Leone
virtualmediationlab@gmail.com
VirtualMediationLab.com
“Virtual Mediation Lab” LinkedIn Group

49. Online Mediation
PC or Mac
Ipad
Iphone
Android
ACR Chicago – November 13, 2013