1. Questionnaire
A study on Banking
Name-
Gender-
Age –
Education qualification-
Occupation-
Total Annual Income-
Type of living Place-
Number of dependents-
Do you often visit our bank (Apex Bank)?-
Do you feel our banking services are contributing towards
growth?
For how long do you have your bank account?
2. Whom do you approach to know about banking services?
What is the primary purpose for which you visit our bank?
What is the most admirable service, you have come across at our
bank?
INDICATE YOUR LEVEL OF SATISFACTION ON OUR BANKING SERVICES
s.
No.
Service Very
well
known
Fairly
known
Known Somewhat
known
Unknown
1 Deposits
collection
2 Granting
loans
3 Agency
functions
4 Funds
transfer
5 Issuing
drafts
6 Reference
service
7 ECS
payments
8 ATM
services
9 Tax
collection