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ArcInsight
                                                                                        PARTNERS




                     Convergence Dynamics
                                       In The
             Technology, Media & Entertainment Industry




ArcInsight Partners launched an extensive ongoing research initiative in 2011
spanning multiple geographies and identified several consistent trends in the M&E
industry. The trends clearly identified a Technology-Media-Entertainment Convergence.
Their implications pointed to new opportunities & challenges in the emerging media
marketplace and on its existing business models. Some of these observations are
outlined here.



                              TRENDS & INSIGHTS FROM
                   RESEARCH, INTERVIEWS AND CLIENT STRATEGY SESSIONS
                                     CONDUCTED BY
                               ARCINSIGHT PARTNERS
ArcInsight
                                                                                  PARTNERS




                    Tech | Media | Entertainment |
                        | CONVERGENCE |
                                Strategy Advisory Services to
                       Content-Owners, Distributors and Aggregators on
                              Monetization Opportunities in the
                      Global Technology, Media & Entertainment markets.



                                                                    ArcInsight
                                                                         PARTNERS



December 20, 2012                      © ArcInsight Partners LLC               Client Slide 2
ArcInsight
     Key Tech-Media-Entertainment Convergence Themes                                                                                                      PARTNERS




            Value shifting from content-producers           Packaged media consumption falling
                                                           Packaged media consumption falling                    Infrastructure bandwidth constraint
           Value shifting from content-producers          #ONLINE AS A MATURE MEDIA
                                                            ONLINE AS A MATURE MEDIA                           Infrastructure bandwidth constraint
            ##RISE OF AGGREGATORS
               RISE OF AGGREGATORS                       #                                                      ##USAGE-BASED PRICING
                                                                                                                    USAGE-BASED PRICING


         Proliferation of streaming-enabled devices          Explosion in mobile-video traffic
                                                            Explosion in mobile-video traffic                  Time/space shifting goes mainstream
        Proliferation of streaming-enabled devices     #DOMINANCE OF MOBILE INTERNET
                                                         DOMINANCE OF MOBILE INTERNET                         Time/space shifting goes mainstream
               ##DEVICES EXPLOSION
                   DEVICES EXPLOSION                  #                                                        ##ANYTIME ANYWHERE TV
                                                                                                                  ANYTIME ANYWHERE TV


            Demand for better viewer- experience          Opportunity to monetize Content long-tail
                                                         Opportunity to monetize Content long-tail             All content moving to online delivery
           Demand for better viewer- experience                                                               All content moving to online delivery
       ##IMMERSIVE, HIGH-ENGAGEMENT
          IMMERSIVE, HIGH-ENGAGEMENT                         ##SEARCH & CURATION
                                                                SEARCH & CURATION
                                                                                                           ##ONLINE CONTENT EXPLOSION
                                                                                                              ONLINE CONTENT EXPLOSION


          Gold-rush to find new viewers for content            From STBs to home- hubs
                                                              From STBs to home- hubs                    Uncertain Content Rights for Authentication Model
         Gold-rush to find new viewers for content       #BATTLE FOR CONSUMER-HOME
                                                           BATTLE FOR CONSUMER-HOME                     Uncertain Content Rights for Authentication Model
      ##BATTLE FOR CONSUMER ACCESS
         BATTLE FOR CONSUMER ACCESS                     #                                                    ##ONLINE CONTENT RIGHTS
                                                                                                                 ONLINE CONTENT RIGHTS


            Content release-windows disrupted
           Content release-windows disrupted               Proliferation of apps. on devices &&TV
                                                            Proliferation of apps. on devices TV
                                                                                                           Television no longer just aaviewing screen
                                                                                                            Television no longer just viewing screen
         #NEW MONETIZATION STREAMS
           NEW MONETIZATION STREAMS                      ##RISE OF THE APPS ECONOMY
                                                            RISE OF THE APPS ECONOMY                      #CONNECTEDTV AS A PLATFORM
                                                                                                            CONNECTEDTV AS A PLATFORM
        #                                                                                                #

                                                       New Complexities in Content-Sharing Agreements
                                                      New Complexities in Content-Sharing Agreements            STBs incorporating OTT interactivity
          Challenges tracking tv &&online viewers
           Challenges tracking tv online viewers                                                              STBs incorporating OTT interactivity
      ##INTEGRATED VIEWER-TRACKING
         INTEGRATED VIEWER-TRACKING                      ##EMERGING CONTENT RIGHT
                                                            EMERGING CONTENT RIGHT
                                                                                                              # HYBRID ACCESS DEVICES
                                                                                                               #HYBRID ACCESS DEVICES
                                                                          ISSUES
                                                                         ISSUES

                                                           Authentication, fingerprinting, paywalls
        Telecom &&PayTV jousting for dominance
         Telecom PayTV jousting for dominance             Authentication, fingerprinting, paywalls           Customer access-point, affiliate fees, etc
                                                                                                            Customer access-point, affiliate fees, etc
      #TELECOM/PAYTV TRI/QUAD PLAYS
        TELECOM/PAYTV TRI/QUAD PLAYS                  ##ONLINE VIDEO “WALLED-GARDEN”
                                                         ONLINE VIDEO “WALLED-GARDEN”
     #                                                                                                      ##REGULATORY GRAY-AREAS
                                                                                                               REGULATORY GRAY-AREAS


     ##ADDRESSABLE, TARGETABLE PAY-
        ADDRESSABLE, TARGETABLE PAY-                                                                     OTT aggregators pay high-rates to license shows
          TV ADVTG. TECHNOLOGIES                      ##DIGITAL LOCKERS, CLOUD-BASED
                                                         DIGITAL LOCKERS, CLOUD-BASED                   OTT aggregators pay high-rates to license shows
         TV ADVTG. TECHNOLOGIES                           CONTENT SYNCHRONIZATION
                                                         CONTENT SYNCHRONIZATION                          ##RISING SYNDICATION VALUES
                                                                                                             RISING SYNDICATION VALUES


          $60B TV/Online Ad Revenue Gap
         $60B TV/Online Ad Revenue Gap                                                                   Competition Heating In VOD Streaming-to-home
                                                        Losing PayTV Subs., But Rising ARPU
                                                       Losing PayTV Subs., But Rising ARPU              Competition Heating In VOD Streaming-to-home
        # TV/ONLINE AD REVENUE GAP
         #TV/ONLINE AD REVENUE GAP
                                                                                                         ##STREAMING GETS COMPETITIVE
                                                                                                            STREAMING GETS COMPETITIVE
                                                        ##SUBSCRIBER CHERRY-PICKING
                                                           SUBSCRIBER CHERRY-PICKING



December 20, 2012                                               © ArcInsight Partners LLC                                                              Client Slide 3
The Digital Media Convergence:                                                   ArcInsight
                                                                                       PARTNERS

     Incumbents Face A Vast Array Of Monetisation Opportunities & Challenges



     1.    Looking At Hollywood Through Silicon Valley’s Lenses

     2.    Tech-Telecom-Media-Entertainment Convergence - A View From The Cockpit

     3.    Business Challenges For Filmed & Television Entertainment

     4.    The Attention-deficit Economy

     5.    Shifts In The Content-distribution Business

     6.    The Multi-screen Delivery Challenge

     7.    The Digital Media Asset-Management Challenge

     8.    A View Of Digital Asset Monetisation & Its Ecosystem




December 20, 2012                            © ArcInsight Partners LLC              Client Slide 4
Convergence Dynamics:                                         ArcInsight
                                                                  PARTNERS

   Tech-Telecom-Media-&-Entertainment Industry




December 20, 2012                  © ArcInsight Partners LLC   Client Slide 5
ArcInsight
    About ArcInsight Partners                                                                                            PARTNERS




 ArcInsight Partners launched an extensive ongoing research initiative in early-2011 spanning multiple geographies,
 enterprises and leveraging 1:1 interviews, executive conversations, secondary data analysis and strategy sessions. The
 research identified clear convergence dynamics of Technology-Telecom-Media-&-Entertainment industries, with the potential
 to define whole new marketplaces and consumer behaviors. It also provided insights into key drivers and business-model
 implications that pointed to whitespace opportunities and emerging challenges for both incumbents and new entrants.

 Insights Into The Tech-Media-&-Entertainment Ecosystem : Digital supply chain (content-creation, asset
 management, delivery infrastructure, distribution, aggregation), consumption-enablers (mobile, tablet, connected TV and app
 platforms), content & service business models (cloud, web based services), content rights, media consumption dynamics &
 emerging monetization models.

 Consulting & Thought leadership: Identifying competitive positioning, market trends & monetization-opportunity
 sizing. Management consulting support includes strategic assessment, facilitation of executive workshops, visioning sessions,
 strategic planning process, develop analytical frameworks for technology-media-entertainment convergence trends, building
 an enterprise balanced–scorecard, thought-leadership materials including position-papers.

 Research & Analytics: Track industry developments in select countries from a regulatory, media-consumption &
 monetization standpoint, as well as their development ecosystem (infrastructure, software and services) to support media
 management & delivery.

 Collaboration Opportunities & Partnerships: with media technology ecosystem (social computing, audience
 research, user-experience design, set-top box analytics and security), advertising technologies linked with multi-screen
 consumer environments, and delivery-infrastructure to gain insights into monetization dynamics, metadata management
 challenges, use-cases, and other areas.

 Bridge-Building To Professional Networks: key industry-vertical experts (corporate executives & strategists),
 venture-capital arm of technology & media companies, media technology experts, content producers & aggregators & IP value
 assessment experts.


December 20, 2012                                   © ArcInsight Partners LLC                                         Client Slide 6
ArcInsight
    About ArcInsight Partners                                                                                            PARTNERS




 ArcInsight Partners launched an extensive ongoing research initiative in early-2011 spanning multiple geographies,
 enterprises and leveraging 1:1 interviews, executive conversations, secondary data analysis and strategy sessions. The
 research identified clear convergence dynamics of Technology-Telecom-Media-&-Entertainment industries, with the potential
 to define whole new marketplaces and consumer behaviors. It also provided insights into key drivers and business-model
 implications that pointed to whitespace opportunities and emerging challenges for both incumbents and new entrants.

 Insights Into The Tech-Media-&-Entertainment Ecosystem : Digital supply chain (content-creation, asset
 management, delivery infrastructure, distribution, aggregation), consumption-enablers (mobile, tablet, connected TV and app
 platforms), content & service business models (cloud, web based services), content rights, media consumption dynamics &
 emerging monetization models.

 Consulting & Thought leadership: Identifying competitive positioning, market trends & monetization-opportunity
 sizing. Management consulting support includes strategic assessment, facilitation of executive workshops, visioning sessions,
 strategic planning process, develop analytical frameworks for technology-media-entertainment convergence trends, building
 an enterprise balanced–scorecard, thought-leadership materials including position-papers.

 Research & Analytics: Track industry developments in select countries from a regulatory, media-consumption &
 monetization standpoint, as well as their development ecosystem (infrastructure, software and services) to support media
 management & delivery.

 Collaboration Opportunities & Partnerships: with media technology ecosystem (social computing, audience
 research, user-experience design, set-top box analytics and security), advertising technologies linked with multi-screen
 consumer environments, and delivery-infrastructure to gain insights into monetization dynamics, metadata management
 challenges, use-cases, and other areas.

 Bridge-Building To Professional Networks: key industry-vertical experts (corporate executives & strategists),
 venture-capital arm of technology & media companies, media technology experts, content producers & aggregators & IP value
 assessment experts.


December 20, 2012                                   © ArcInsight Partners LLC                                         Client Slide 6

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DIGITAL MEDIA CONVERGENCE: Opportunity & Challenges For Incumbents

  • 1. ArcInsight PARTNERS Convergence Dynamics In The Technology, Media & Entertainment Industry ArcInsight Partners launched an extensive ongoing research initiative in 2011 spanning multiple geographies and identified several consistent trends in the M&E industry. The trends clearly identified a Technology-Media-Entertainment Convergence. Their implications pointed to new opportunities & challenges in the emerging media marketplace and on its existing business models. Some of these observations are outlined here. TRENDS & INSIGHTS FROM RESEARCH, INTERVIEWS AND CLIENT STRATEGY SESSIONS CONDUCTED BY ARCINSIGHT PARTNERS
  • 2. ArcInsight PARTNERS Tech | Media | Entertainment | | CONVERGENCE | Strategy Advisory Services to Content-Owners, Distributors and Aggregators on Monetization Opportunities in the Global Technology, Media & Entertainment markets. ArcInsight PARTNERS December 20, 2012 © ArcInsight Partners LLC Client Slide 2
  • 3. ArcInsight Key Tech-Media-Entertainment Convergence Themes PARTNERS Value shifting from content-producers Packaged media consumption falling Packaged media consumption falling Infrastructure bandwidth constraint Value shifting from content-producers #ONLINE AS A MATURE MEDIA ONLINE AS A MATURE MEDIA Infrastructure bandwidth constraint ##RISE OF AGGREGATORS RISE OF AGGREGATORS # ##USAGE-BASED PRICING USAGE-BASED PRICING Proliferation of streaming-enabled devices Explosion in mobile-video traffic Explosion in mobile-video traffic Time/space shifting goes mainstream Proliferation of streaming-enabled devices #DOMINANCE OF MOBILE INTERNET DOMINANCE OF MOBILE INTERNET Time/space shifting goes mainstream ##DEVICES EXPLOSION DEVICES EXPLOSION # ##ANYTIME ANYWHERE TV ANYTIME ANYWHERE TV Demand for better viewer- experience Opportunity to monetize Content long-tail Opportunity to monetize Content long-tail All content moving to online delivery Demand for better viewer- experience All content moving to online delivery ##IMMERSIVE, HIGH-ENGAGEMENT IMMERSIVE, HIGH-ENGAGEMENT ##SEARCH & CURATION SEARCH & CURATION ##ONLINE CONTENT EXPLOSION ONLINE CONTENT EXPLOSION Gold-rush to find new viewers for content From STBs to home- hubs From STBs to home- hubs Uncertain Content Rights for Authentication Model Gold-rush to find new viewers for content #BATTLE FOR CONSUMER-HOME BATTLE FOR CONSUMER-HOME Uncertain Content Rights for Authentication Model ##BATTLE FOR CONSUMER ACCESS BATTLE FOR CONSUMER ACCESS # ##ONLINE CONTENT RIGHTS ONLINE CONTENT RIGHTS Content release-windows disrupted Content release-windows disrupted Proliferation of apps. on devices &&TV Proliferation of apps. on devices TV Television no longer just aaviewing screen Television no longer just viewing screen #NEW MONETIZATION STREAMS NEW MONETIZATION STREAMS ##RISE OF THE APPS ECONOMY RISE OF THE APPS ECONOMY #CONNECTEDTV AS A PLATFORM CONNECTEDTV AS A PLATFORM # # New Complexities in Content-Sharing Agreements New Complexities in Content-Sharing Agreements STBs incorporating OTT interactivity Challenges tracking tv &&online viewers Challenges tracking tv online viewers STBs incorporating OTT interactivity ##INTEGRATED VIEWER-TRACKING INTEGRATED VIEWER-TRACKING ##EMERGING CONTENT RIGHT EMERGING CONTENT RIGHT # HYBRID ACCESS DEVICES #HYBRID ACCESS DEVICES ISSUES ISSUES Authentication, fingerprinting, paywalls Telecom &&PayTV jousting for dominance Telecom PayTV jousting for dominance Authentication, fingerprinting, paywalls Customer access-point, affiliate fees, etc Customer access-point, affiliate fees, etc #TELECOM/PAYTV TRI/QUAD PLAYS TELECOM/PAYTV TRI/QUAD PLAYS ##ONLINE VIDEO “WALLED-GARDEN” ONLINE VIDEO “WALLED-GARDEN” # ##REGULATORY GRAY-AREAS REGULATORY GRAY-AREAS ##ADDRESSABLE, TARGETABLE PAY- ADDRESSABLE, TARGETABLE PAY- OTT aggregators pay high-rates to license shows TV ADVTG. TECHNOLOGIES ##DIGITAL LOCKERS, CLOUD-BASED DIGITAL LOCKERS, CLOUD-BASED OTT aggregators pay high-rates to license shows TV ADVTG. TECHNOLOGIES CONTENT SYNCHRONIZATION CONTENT SYNCHRONIZATION ##RISING SYNDICATION VALUES RISING SYNDICATION VALUES $60B TV/Online Ad Revenue Gap $60B TV/Online Ad Revenue Gap Competition Heating In VOD Streaming-to-home Losing PayTV Subs., But Rising ARPU Losing PayTV Subs., But Rising ARPU Competition Heating In VOD Streaming-to-home # TV/ONLINE AD REVENUE GAP #TV/ONLINE AD REVENUE GAP ##STREAMING GETS COMPETITIVE STREAMING GETS COMPETITIVE ##SUBSCRIBER CHERRY-PICKING SUBSCRIBER CHERRY-PICKING December 20, 2012 © ArcInsight Partners LLC Client Slide 3
  • 4. The Digital Media Convergence: ArcInsight PARTNERS Incumbents Face A Vast Array Of Monetisation Opportunities & Challenges 1. Looking At Hollywood Through Silicon Valley’s Lenses 2. Tech-Telecom-Media-Entertainment Convergence - A View From The Cockpit 3. Business Challenges For Filmed & Television Entertainment 4. The Attention-deficit Economy 5. Shifts In The Content-distribution Business 6. The Multi-screen Delivery Challenge 7. The Digital Media Asset-Management Challenge 8. A View Of Digital Asset Monetisation & Its Ecosystem December 20, 2012 © ArcInsight Partners LLC Client Slide 4
  • 5. Convergence Dynamics: ArcInsight PARTNERS Tech-Telecom-Media-&-Entertainment Industry December 20, 2012 © ArcInsight Partners LLC Client Slide 5
  • 6. ArcInsight About ArcInsight Partners PARTNERS ArcInsight Partners launched an extensive ongoing research initiative in early-2011 spanning multiple geographies, enterprises and leveraging 1:1 interviews, executive conversations, secondary data analysis and strategy sessions. The research identified clear convergence dynamics of Technology-Telecom-Media-&-Entertainment industries, with the potential to define whole new marketplaces and consumer behaviors. It also provided insights into key drivers and business-model implications that pointed to whitespace opportunities and emerging challenges for both incumbents and new entrants. Insights Into The Tech-Media-&-Entertainment Ecosystem : Digital supply chain (content-creation, asset management, delivery infrastructure, distribution, aggregation), consumption-enablers (mobile, tablet, connected TV and app platforms), content & service business models (cloud, web based services), content rights, media consumption dynamics & emerging monetization models. Consulting & Thought leadership: Identifying competitive positioning, market trends & monetization-opportunity sizing. Management consulting support includes strategic assessment, facilitation of executive workshops, visioning sessions, strategic planning process, develop analytical frameworks for technology-media-entertainment convergence trends, building an enterprise balanced–scorecard, thought-leadership materials including position-papers. Research & Analytics: Track industry developments in select countries from a regulatory, media-consumption & monetization standpoint, as well as their development ecosystem (infrastructure, software and services) to support media management & delivery. Collaboration Opportunities & Partnerships: with media technology ecosystem (social computing, audience research, user-experience design, set-top box analytics and security), advertising technologies linked with multi-screen consumer environments, and delivery-infrastructure to gain insights into monetization dynamics, metadata management challenges, use-cases, and other areas. Bridge-Building To Professional Networks: key industry-vertical experts (corporate executives & strategists), venture-capital arm of technology & media companies, media technology experts, content producers & aggregators & IP value assessment experts. December 20, 2012 © ArcInsight Partners LLC Client Slide 6
  • 7. ArcInsight About ArcInsight Partners PARTNERS ArcInsight Partners launched an extensive ongoing research initiative in early-2011 spanning multiple geographies, enterprises and leveraging 1:1 interviews, executive conversations, secondary data analysis and strategy sessions. The research identified clear convergence dynamics of Technology-Telecom-Media-&-Entertainment industries, with the potential to define whole new marketplaces and consumer behaviors. It also provided insights into key drivers and business-model implications that pointed to whitespace opportunities and emerging challenges for both incumbents and new entrants. Insights Into The Tech-Media-&-Entertainment Ecosystem : Digital supply chain (content-creation, asset management, delivery infrastructure, distribution, aggregation), consumption-enablers (mobile, tablet, connected TV and app platforms), content & service business models (cloud, web based services), content rights, media consumption dynamics & emerging monetization models. Consulting & Thought leadership: Identifying competitive positioning, market trends & monetization-opportunity sizing. Management consulting support includes strategic assessment, facilitation of executive workshops, visioning sessions, strategic planning process, develop analytical frameworks for technology-media-entertainment convergence trends, building an enterprise balanced–scorecard, thought-leadership materials including position-papers. Research & Analytics: Track industry developments in select countries from a regulatory, media-consumption & monetization standpoint, as well as their development ecosystem (infrastructure, software and services) to support media management & delivery. Collaboration Opportunities & Partnerships: with media technology ecosystem (social computing, audience research, user-experience design, set-top box analytics and security), advertising technologies linked with multi-screen consumer environments, and delivery-infrastructure to gain insights into monetization dynamics, metadata management challenges, use-cases, and other areas. Bridge-Building To Professional Networks: key industry-vertical experts (corporate executives & strategists), venture-capital arm of technology & media companies, media technology experts, content producers & aggregators & IP value assessment experts. December 20, 2012 © ArcInsight Partners LLC Client Slide 6