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escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
2014 
Instructor-led 
Training Survey 
The Learner’s Perspective
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
With new technologies constantly evolving, 
keeping your staff up-to-date on latest 
developments has never been more 
important. 
As software and hardware solutions change 
and develop, so should the training courses 
for these areas. 
We conducted a survey to find out what the current trends, challenges and success 
factors for training courses are.
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
1000+ employees 
Q1: How many staff does your organisation employ? 
With 54%, the majority of respondents worked in organisations with 1000+ employees. 
Small organisations were slightly underrepresented with 7% (1 – 50 employees). 
7% 13% 
13% 54% 
1 – 49 employees 50 - 249 employees 250 - 999 employees 
13% 
Self-employed
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
Q2: In which sector do you currently work? 
Manufacturing & Production 
Voluntary, Community, Non-Profit 
Public Services 
Private Services 
13% 
13% 
34% 
40%
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
Q3: Which of the following best describes your current job seniority? 
14% 43% 43% 
OWNER/ 
EXECUTIVE/ 
C-LEVEL 
MANAGEMENT OPERATIONAL
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
Q4: How often do you attend training courses? 
Less than once a year 
57% 
1 -3 times a year 
36% 
4 -5 times a year 
0% 
More than 6 times a year 
7%
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
Q5: What three things do you value most in a training course? 
Two thirds of respondents named real world examples, 
post-course materials and quality of instruction as the 
three aspects they valued most in a training course. 
86% 
57% 
50% 
43% 
QUALITY OF INSTRUCTION 
REAL WORLD EXAMPLES 
TEMPLATES I CAN USE AT WORK 
CHANCE TO ASK QUESTIONS 
29% 
29% 
14% 
14% 
7% 
7% 
GUIDES 
AVAILABILITY TO NETWORK 
POST-COURSE INSTRUCTOR SUPPORT 
REPUTATION OF TRAINER 
POST-COURSE MATERIALS 
PRE-COURSE MATERIALS
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
Q6: How important do you think training courses are to helping you 
50% 
of respondents think 
training courses are 
very or extremely 
important for 
progressing their 
career 
Not 
at 
all 
important 
Slightly 
important 
Moderately 
important 
Very 
important 
Extremely 
important 
progress your career ? 
14% 
7% 
29% 
36% 
14%
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
Q7: Which of these areas have you attended ILT for? 
Core software 
skills 
e.g. Microsoft Office 
Project 
Management 
Prince2, Agile, 
PM4SD, MSP… 
Business 
Sales, Customer 
service, Presentation 
skills… 
Marketing 
Digital Marketing, 
Social Media 
Desktop 
Publishing 
Adobe CS, MS 
Publisher 
Business 
skills 
Report and 
Proposal Writing
escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 
Q8: How would you rank the following in order of importance when 
booking a course? 
1. Subject specialist 
2. Tailored courses 
3 Reputation of provider 
4. Cost 
5. Reputation of provider 
6. Cost
THANKS 
CONTACT US 
ADDRESS: 
Angel 
Wharf, 
170 
Shepherdess 
Walk, 
London, 
N1 
7JL 
WEBSITE: 
www.escalla.me 
EMAIL: 
enquiries@escalla.me 
TELEPHONE: 
0800 
072 
9844 
Thank you for taking part and 
sharing your expertise with us.

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[Report B] Instructor-led Training Survey 2014

  • 1. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 2014 Instructor-led Training Survey The Learner’s Perspective
  • 2. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 With new technologies constantly evolving, keeping your staff up-to-date on latest developments has never been more important. As software and hardware solutions change and develop, so should the training courses for these areas. We conducted a survey to find out what the current trends, challenges and success factors for training courses are.
  • 3. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 1000+ employees Q1: How many staff does your organisation employ? With 54%, the majority of respondents worked in organisations with 1000+ employees. Small organisations were slightly underrepresented with 7% (1 – 50 employees). 7% 13% 13% 54% 1 – 49 employees 50 - 249 employees 250 - 999 employees 13% Self-employed
  • 4. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 Q2: In which sector do you currently work? Manufacturing & Production Voluntary, Community, Non-Profit Public Services Private Services 13% 13% 34% 40%
  • 5. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 Q3: Which of the following best describes your current job seniority? 14% 43% 43% OWNER/ EXECUTIVE/ C-LEVEL MANAGEMENT OPERATIONAL
  • 6. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 Q4: How often do you attend training courses? Less than once a year 57% 1 -3 times a year 36% 4 -5 times a year 0% More than 6 times a year 7%
  • 7. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 Q5: What three things do you value most in a training course? Two thirds of respondents named real world examples, post-course materials and quality of instruction as the three aspects they valued most in a training course. 86% 57% 50% 43% QUALITY OF INSTRUCTION REAL WORLD EXAMPLES TEMPLATES I CAN USE AT WORK CHANCE TO ASK QUESTIONS 29% 29% 14% 14% 7% 7% GUIDES AVAILABILITY TO NETWORK POST-COURSE INSTRUCTOR SUPPORT REPUTATION OF TRAINER POST-COURSE MATERIALS PRE-COURSE MATERIALS
  • 8. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 Q6: How important do you think training courses are to helping you 50% of respondents think training courses are very or extremely important for progressing their career Not at all important Slightly important Moderately important Very important Extremely important progress your career ? 14% 7% 29% 36% 14%
  • 9. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 Q7: Which of these areas have you attended ILT for? Core software skills e.g. Microsoft Office Project Management Prince2, Agile, PM4SD, MSP… Business Sales, Customer service, Presentation skills… Marketing Digital Marketing, Social Media Desktop Publishing Adobe CS, MS Publisher Business skills Report and Proposal Writing
  • 10. escalla | www.escalla.me enquiries@escalla.me 0800 072 9844 Q8: How would you rank the following in order of importance when booking a course? 1. Subject specialist 2. Tailored courses 3 Reputation of provider 4. Cost 5. Reputation of provider 6. Cost
  • 11. THANKS CONTACT US ADDRESS: Angel Wharf, 170 Shepherdess Walk, London, N1 7JL WEBSITE: www.escalla.me EMAIL: enquiries@escalla.me TELEPHONE: 0800 072 9844 Thank you for taking part and sharing your expertise with us.