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The Future of Reference  @ Your Library Kris Johnson Virtual Reference Consultant, Colorado State Library September 19, 2008 Aurora Public Library Staff Training Day
What Does Reference Look Like @ Your Library?
Mary Walsh
Mary Walsh
 
Mary Walsh
Why is Reference Important? ,[object Object],[object Object]
Session Goal ,[object Object],[object Object]
Session Goal ,[object Object]
Presentation Attribution ,[object Object]
The Future of Reference Depends Upon… ,[object Object],[object Object],[object Object],[object Object],[object Object]
1. Information Users
Information Users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Information Users ,[object Object]
Library Users (as Information Users) ,[object Object],[object Object],[object Object],[object Object],[object Object]
2. Information Sources
Information Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Library Information Sources ,[object Object],[object Object],[object Object],[object Object]
Library Information Sources…Where we Win ,[object Object],[object Object],[object Object]
3. Technology
Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Libraries & Technology ,[object Object],[object Object],[object Object],[object Object]
Libraries & Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Libraries
4. Libraries
4. Libraries
4. Libraries
Libraries ,[object Object],[object Object],[object Object],[object Object],[object Object]
Libraries ,[object Object]
Canton Public Library (MI) Reference Rover Mary Walsh Used with permission from  Canton Public Library (MI)'s photostream  on Flickr
Poster at Dickinson College Library –  Carlisle, Pennsylvania   Used with permission from  DickinsonLibrary's photostream  on Flickr
Westminster Law Library’s Old Website
Westminster Law Library’s New Website
Yale Librarian’s Business Card Mary Walsh Used with permission from  Joey Digits' photostream  on Flickr
 
Hours Sign at the Edmund Stanley Library, Friends University - Wichita, KS   Used with permission from  Travelin' Librarian's photostream   on Flickr
 
London, Ontario bus shelter advertisement for  Askipedia Used with permission from  djfiander's photostream  on Flickr
Mary Walsh CSU Library Website
CSU Library Ask a Librarian Webpage
Mabee Library, Washburn University – Topeka, Kansas Mary Walsh Used with permission from  Mabee Library's photostream  on Flickr
Mary Walsh Weld Library District Webpage
Maybee Library, Washburn University, Kansas Mary Walsh
Seattle Public Library Used with permission from  vacekrae's photostream  on Flickr
Jennifer Murrell -  Mesa County Library “ Jennifer works on correct posture while staffing AskColorado.”
East Carolina University  Library Screensaver Used with permission from  hblowers' photostream  on Flickr
Nice Sign – Library Unknown Used with permission from  stivab's photostream  on Flickr
Bookcart Magnet – Library Unknown Used with permission from  stivab's photostream  on Flickr
Table Tent –  Keene State College Library  New Hampshire Used with permission from  Keene State College Mason Library   on Flickr
Portable Tablet - Ivanhoe Library Melbourne Australia Used with permission from  yarraplentylibrary 's photostream  on Flickr
University of Texas Libraries Used with permission from  Flaxbart Family's photostream  on Flickr
Libraries ,[object Object]
5. Librarians ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Future Reference Services Must: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Possible Menu of Future Reference Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Again, Why is Reference Important? ,[object Object],[object Object]
The Future of Reference @ Your Library?   ,[object Object]

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Future of Reference

Editor's Notes

  1. The Future of Reference at Your Library Kris Johnson Brief:  In this session the presenter will discuss 5 factors that affect the future of reference at any library. Attendees will  learn what other libraries across the globe are doing related to reference services, will discuss reference futures in a 2.0 world, and will leave the workshop with a minimum of one concrete idea to pursue regarding reference services at their library or for themselves as professional reference librarians. More details: Reference services may look different at your library than at mine. Depending on the size of your library and your service population you may offer reference in-person, via phone, by e-mail, virtually, or not at all. You may have a reference desk but maybe not. You may feel qualified to answered reference questions or feel you need training.   Reference services can and should be a vital offering in your suite of library services. According to the 2005 OCLC Perceptions of Libraries and Information Resources report http://www.oclc.org/reports/2005perceptions.htm, the first thing people think of when they think of libraries is books. However, many citizens, even very educated adults with librarians for friends don't know you can go to (or sign-in virtually!) a local library to ask questions and get help finding information (aka Reference Services.) Why is this and what is your library doing to change this perception?   This session will discuss the future of reference services in a 2.0 world. Attendees will gain ideas and resources from one another as well as the presenter in order to learn about and improve reference services and skills at their library. The idea is to not compete with the big guys, but to do the best you can with the resources you have available to you, and to improve upon what you are currently doing. Participants will leave the workshop with a minimum of one concrete idea to implement in their library, be it staff training, singe, or a completely new service.