Emergency Services in Salt Lake City

1.  9-1-1
 Medical Care
 Dental Care
 Mental Health Care
M E D I C A L
Emergency Services in Salt Lake City

2.  2-1-1
 Daytime shelter
 Short term shelter
 Long term shelter
S H E LT E R
Emergency Services in Salt Lake City

3.  Clothing
 Personal care
 Re-employment help
 Technology
 Documentation
E V E R Y D AY
Emergency Services in Salt Lake City

4.  Pantries
 Meals
F O O D
Emergency Services in Salt Lake City

5.  Background
 Assessment
 A Guide to Services
 Neighborhood
Suitability
 Conceptual Designs
Emergency Space Design in Salt Lake City
A G U I D E F O R P E O P L E A N D A P R O P O S A L F O R P O L I C Y

6.  Highest concentrations of 9-
1-1 emergencies at
downtown shelter vicinity
and at the Airport
Background
E M E R G E N C Y D E M O G R A P H Y
SPATIAL MODEL
Remove cluster outliers
…then interpolate surface
Highest Z-Score with
Lowest P-Value used for
reliable moving window size
MORANS I

7. Women outnumber men at
most locations.
Background
E M E R G E N C Y D E M O G R A P H Y

8. Women outnumber men at
most locations.
Background
E M E R G E N C Y D E M O G R A P H Y

9. Patient age group 31 – 55
has the highest frequency
of 9-1-1 emergencies
overall.
Background
E M E R G E N C Y D E M O G R A P H Y

10. CHRONIC HOMELESSNESS
“an unaccompanied individual
with a disabling condition who
has either been continuously
homeless for a year or more,
or has had at least four
episodes of homelessness in
the past three years.” —HUD
Background
H O M E L E S S D E M O G R A P H Y
UTAH: 0.11% % of SLCo. Population: 1.05%
Sheltered Unsheltered Chronic
Utah 3052 475 331
Salt Lake Co. 2273 190 241

11. Assessment
 Housing ladder: Do-it-yourself
 Upgrading to formality under informality is abrupt without aid.
I N F O R M A L I T Y - T O - F O R M A L I T Y R E - H O U S I N G

12. Assessment
 Housing ladder: Get clean first
 Completion of substance abuse treatment required before re-housing
L I N E A R R E S I D E N T I A L T R E AT M E N T R E -
H O U S I N G

13. Assessment
 Extending the housing ladder directly to clients
 No requirement beyond that inherent to apartment lease agreement
 No treatment prerequisite
 CHSH uses outreach to clients skeptical of assistance
H O U S I N G F I R S T R E - H O U S I N G

14. Assessment
 Emergency / disaster shelter
 Conditions of non-permanent shelter
E M E R G E N C Y H O U S I N G

15. Emergency Housing
D W E L L M A R T
 Flat-Pack Emergency Housing Planning
 Post-Disaster community assembly and assessment
 Big-Box Outlet community contribution through storage under distribution capability
 Accessory Dwelling conversion
Illustrations by Roberto Castillo

16. The Guide
I D E N T I F I C AT I O N

17. The Guide
I D E N T I F I C AT I O N

18. The Guide
I D E N T I F I C AT I O N

19. The Guide
I D E N T I F I C AT I O N

20. The Guide
I D E N T I F I C AT I O N

21. The Guide
I D E N T I F I C AT I O N

22. What’s your emergency?
 9-1-1
 Medical Care
 Dental Care
 Mental Health Care
 2-1-1
 Daytime shelter
 Short term shelter
 Long term shelter
 Clothing
 Personal care
 Re-employment help
 Technology
 Documentation
 Pantries
 Meals
M E D I C A L S H E LT E R F O O DE V E R Y D AY

23.  Intra-city travel
 Inter-city travel
 Clothing
 Personal care
 Re-employment help
 Documentation
E V E R Y D AYM E D I C A L S H E LT E R F O O D
Services are available throughout the city to
help you with some of your daily travel needs
while you look for employment, housing, and
government assistance. Choose a category from
the list to begin the guidance process.
 Re-employment help

24. Looking for employment while living under
emergency conditions is a hardship. This guide is
intended to help people navigate pathways toward
re-employment.
CHECKLIST
 Job search
 Identification
 Computer access
 Telephone access
 Intra-city travel
 Inter-city travel
 Clothing
 Personal care
 Re-employment help
 Documentation
E V E R Y D AYM E D I C A L S H E LT E R F O O D
 Re-employment help

25. Identification Do you have
a Birth
Certificate?
Y N
U TA H I D
D R I V E R ’ S L I C E N S E
S O C I A L S E C U R I T Y C A R D
B I R T H C E R T I F I C AT E
F O O D M E D I C A L S H E LT E R

26. Identification Do you have
a Birth
Certificate?
Do you have
a Social
Security Card?
Y N
U TA H I D
D R I V E R ’ S L I C E N S E
S O C I A L S E C U R I T Y C A R D
B I R T H C E R T I F I C AT E
F O O D M E D I C A L S H E LT E R

27. Identification Do you have
a Birth
Certificate?
U TA H I D
D R I V E R ’ S L I C E N S E
S O C I A L S E C U R I T Y C A R D
B I R T H C E R T I F I C AT E
Do you have
proof of
address?
Y N
Do you have
a Social
Security Card?
F O O D M E D I C A L S H E LT E R

28. Identification Do you have
a Birth
Certificate?
U TA H I D
D R I V E R ’ S L I C E N S E
S O C I A L S E C U R I T Y C A R D
B I R T H C E R T I F I C AT E
Do you have
proof of
address?
Do you have
a Social
Security Card?
Are you
homeless?
Y N
F O O D M E D I C A L S H E LT E R

29. Identification Do you have
a Birth
Certificate?
U TA H I D
D R I V E R ’ S L I C E N S E
S O C I A L S E C U R I T Y C A R D
B I R T H C E R T I F I C AT E
Do you have
a Social
Security Card?
Are you
homeless?
Have you
overnighted
in a SLC
shelter?
Y N
Do you have
proof of
address?
F O O D M E D I C A L S H E LT E R

30.  Downtown
 Midvale
Identification Do you have
a Birth
Certificate?
U TA H I D
D R I V E R ’ S L I C E N S E
S O C I A L S E C U R I T Y C A R D
B I R T H C E R T I F I C AT E
Do you have
a Social
Security Card?
Are you
homeless?
Do you have
proof of
address?
Have you
overnighted
in a SLC
shelter?
F O O D M E D I C A L S H E LT E R

31. The Road Home
210 S Rio Grande
(801) 526-0950
You must overnight at a
shelter for 14
consecutive days in
order to receive mail at
emergency services.
Downtown
Midvale Overflow
v
F O O D M E D I C A L S H E LT E R E V E

32. Environmental Design
S I G N A G E A N D WAY - F I N D I N G
A sign for adaptable public communication of
service availability
Can be hung at service provider entrances
Categories:
 Medical
 Travel
 Shelter
 Food
Accompanying maps
?

33. Assessment for Expanded Emergency Service Availability
N E I G H B O R H O O D S U I TA B I L I T Y
 Availability / Accessibility to existing services
 Accessibility to existing shelters
 Low-income-weighted transit accessibility (Leo)
 Community Garden Suitability Study (Hamidi/Hajrasouliha)
 Neighborhood Attitudes toward homelessness (In progress)
 Qualitative (interviews)

34. Assessment
L I V I N G C E N T E R S U I TA B I L I T Y
Free-Fare-
Weighted
Transit
Food
Accessibility
Land Value
Existing
Services
SUITABILITY MODEL: Raster Addition
Pending:
Mental Health
Emergency
Raster
Existing
Shelters
H E A LT H O U T R E A C H S U I TA B I L I T Y
vHajrasouliha / Hamidi
Leo

35. Assessment
Service Inventory
 Service
Inventory
 ATHQ
 Verify existing services and
hours of operation
 Incorporate neighborhood
attitudes into site suitability
ATHQ
Service Inventory
to verify hours of
operation and
available services
at locations
Georeferenced
attitudes for
neighborhood
suitability
Commence-
ment upon
100 +
responses

36. Urban Design WA L K B I K E F O O D
I N D I R E C T D E S I G N

37. Urban Design WA L K B I K E F O O D
I N D I R E C T D E S I G N

38. AT T R I B U T I O N
Icons: somerandomdude.com/work/iconic/
Google Maps
Community Gardens at Homeless Shelters:
Bushman, Tracey et al., ‘Living Center Site Suitability; A Multi-Stage Analysis for Salt Lake City’, University of Utah, Spatial
Modeling in GIS (GEOG 5160).
Datasets:
Bushman, Tracey et al., ‘Salt Lake City Homeless Accommodation’ (Version 1) http://bit.ly/RDd1y5
 Locations
 Hours of Operation
 Types of services
US Census Bureau http://factfinder2.census.gov
2010 Census Block Group total population (SF1 100% Data, Table P1)
2000 Census Block Group total population (SF1 100% Data, Table P001)
Geo Community (http://data.geocomm.com/)
Digital Elevation Models (DEM) of Salt Lake County quadrangles
AGRC gis.utah.gov: Cadastre (parcel) shapefile, Boundary shapefiles – Salt Lake City Municipality, Demographic: Census
Block Group Geographies 2000 & 2010, Streets shapefile, Soil types shapefile, Real Estate Information
Salt Lake County Assessor. ASSESSOR Data, Salt Lake City, 2011
RCLCO (data available from the Metropolitan Research Center at the U of Utah): Business location and categories

39. AT T R I B U T I O N
Chronic Homelessness:
Kertesz, Stefan G. MD, MSc and Weiner, Saul J. MD, ‘Housing the Chronically Homeless High Hopes, Complex Realities’:
Journal of the American Medical Association, May 6, 2009—Vol 301, No. 17.
Available Services:
 Salt Lake Area Homeless Resource List: www.211ut.org
 Salt Lake Area General Resource List: www.211ut.org
 YWCA of Salt Lake City; Residential Self-Sufficiency Transitional Housing Program. Application Instructions.
Emergency Medical Incidents:
Bushman, Tracey et al.; Intern supervisor Shepherd, Tyler, ‘Spatial Representation of Salt Lake City Fire Department EMS
Incidents, Updated 07/29/2013.
Housing First model:
Tsemberis, Sam, Housing First: Ending Homelessness, Promoting Recovery, and Reducing Costs: How to House the Homeless,
Russell Sage Foundation, 2010.
Homeless Prevention
Utah Department of Workforce Services
Attitude Measurement:
Oppenheim, A.M., Questionnaire Design, Interviewing and Attitude Measurement. Norfolk, Biddles Ltd, King’s Lynn, 1992.

40. AT T R I B U T I O N
Ordinances:
UTA: Wilkinson, Terry Lee et al., Plaintiffs; The State of Utah, et al., Defendants; Memorandum Decision and Order on
Pending Motions. District of Utah, United States District Court
Case No. 2:10-CV-523 TS. Decision upholding the right to panhandle
Attitudes Toward Homelessness:
Link, Bruce G. et. al, ‘Public knowledge, attitudes, and beliefs about homeless people: Evidence for compassion fatigue?’:
American Journal of Community Psychology, August 1995, Volume 23, Issue 4, pp 533-555.
Phelan, Jo et. al, ‘The Stigma of Homelessness: The Impact of the Label "Homeless" on Attitudes Toward Poor Persons’:
Social Psychology Quarterly, Vol. 60, No. 4 (Dec., 1997), pp. 323-337.
Lester, H.E. and Pattison, H.M., ‘Development and validation of the Attitudes Towards the Homeless Questionnaire’:
Medical Education 2000;34:266±268.
Thelus, Cleopatre M. and Leverty, Dr. Lynn H., ‘How the Perceptions that Downtown Gainesville Businesses have Toward the
Homeless Community can Result in the Implementation of Adverse Social Policy’, University of Florida.
Protectionism and Travel:
Yun Chen, Wei Tang, ‘The Analysis and the Solving of Local Protectionism in Passenger Transportation between Adjacent
Cities Based on Game Theory’: College of Traffic and Transportation, Changsha University of Science & Technology,
Changsha, P.R.China, 410076.