This document summarizes key points from Deming Chapters 7-8 and 9-10. It discusses lessons learned about process variation and statistical control. Ranking employees is ineffective, and reward/punishment systems are meaningless. Examples show poor management where workers couldn't fix issues and inspection added no value. Future performance can't be predicted based on current results, and supervisors are products of the system. Control charts help interpret variation. The goal is to reduce variation and move averages to optimal levels. Spec limits differ from control limits. Readings on effective executives and quizzes over the chapters are assigned.

1. Deming Chapters 7 & 8
Heads or Tails
&
The Red Beads
Lessons Learned
System stable
Variation due to process
Output in statistical control
“Ranking is a farce”
Reward/Punishment meaningless
Lessons Learned
Example of poor management
Workers couldn’t fix it
Inspection added no value
Involve suppliers
Current performance not predictor of future performance
Supervisor a product of system
Control Charts
Let’s Create One!!
…and then interpret it!!

2. Once In Control, What Next?
Narrow variation
Move average to optimal
Both
Spec Limits vs Control Limits
Next Up
Assignment:
Read Deming chapters 9 & 10
Quiz over chapters 9 & 10
HBR Reading & Thread
What Makes an Effective Executive
Due tonight:
Quiz over chapters 7 & 8
ACCT 311
Student:
Criteria
Points Possible
Points
Earned
Content/Development

3. All key elements of the assignment are covered in a substantive
way.
45
Content is comprehensive, accurate, and/or persuasive.
Major points are stated clearly and are supported by
professional literature or logic.
Meaningful use of source material and analytical reasoning to
elaborate upon the topic or theme.
Research is adequate and timely for the topic.
The context and purpose of the writing is clear.
Organization
The introduction provides sufficient background on the topic
and previews major points.
40
Ideas flow in a logical sequence.
The structure of the paper is clear and easy to follow.
The paper’s organization emphasizes the central theme or
purpose.

4. Paragraph transitions are present, logical, and direct the flow of
thought throughout the paper.
The conclusion logically derives from the paper’s ideas.
The conclusion reviews the major points toward the appropriate
audience.
Format
The paper includes a title page and 8–10 full pages of content.
15
The paper is laid out effectively and uses reader-friendly aids
(e.g., section summaries, tables of contents, indices,
appendices, etc.) when appropriate.
The reference page(s) contains 5 scholarly citations.
The paper follows APA format guidelines.
The paper is written in 12 point font, Times New Roman; is
double-spaced; and has 1 inch margins.
The work is original, giving credit to all borrowed ideas.
Grammar/Punctuation/Spelling
Rules of grammar, usage, and punctuation are followed.
15

5. Spelling is correct.
Readability/Style
Sentences are complete, clear, and concise.
10
Sentences are well constructed with consistently strong and
varied structure.
Sentence transitions are present and direct the flow of thought.
Words used are precise and unambiguous.
Total
125
Instructor’s comments:
Individual Research Paper Grading Rubric
ACCT 311
Individual Research Paper Instructions
1. Write a 8–10-page, double-spaced research paper that adheres
to APA format.
2. It must include references from at least 6 different sources, a
title page, and a reference page.
3. All sources must be a scholarly source

6. 4. Make sure it means all requirements from the Gradic Rubric
that I attached.
Topic - “Why Management Accounting is important in
strategic decision-makinng”
1. Give points as to why its is important
2. Support each points with scholary sources
3. Make sure it paper is coherent and can get a good grade at a
graduate level
Deming Chapters 3 & 4
Intro to a System
A system is a network of interdependent components that work
together to try to accomplish the aim of the system
Intro to a System
A system must have an aim
No aim = No system
The aim must include plans
The aim must be clear
…to everyone
The system MUST be managed
Recommended Aim?
For EVERYONE to gain
…but how?

7. Point #1 of 14
Create constancy of purpose
aka…the aim of the system
…but, be ready to change boundaries, if needed, to better serve
the aim
The Detroit News
Free Lunch For ALL!!
On A Related Note
Webber Grill
…they both have to do with food?
Conferences & Seminars
…there’s food there too!
Market Share and Competition
Should competitors cooperate?
What Ignited Japan?
Pg 58 Flow Diagram

8. Effectively SIPOC Chain
Incorporates design & re-design
Predict customer needs
Straddling Bus video
Organization Charts
Deming argued against the traditional organizational structure
Other organizational structures
Cooperation of farmers
Job Descriptions
Where do I fit?
Who are my internal customers?
How may I better serve them?
Competition within the system destroys the system (many
examples in chp. 3)
Polytech Approach Discussion
In relation to Deming’s teachings
Next Up
Assignment:
Read Deming chapters 5 & 6
Quiz over chapters 5 & 6
Due tonight:
Quiz over chapters 3 & 4

9. Deming Chapters 9 & 10
The Funnel Experiment
Lessons Learned
-aim at target
-offset prior drop
-offset target
-follow the leader
Real
Solution
?
Lessons in Variation

10. Intro to a
Loss Function
Reduce variation around nominal value
Next Up
Deming Chapters 5 & 6
What is a Leader?
plish transformation of her
organization. She possesses knowledge, personality and
persuasive power.”
Morris Hansen

11. lain his plan
Forces of Destruction
-optimization
Transformation Prediction
Role of a Leader
loyees how they fit

12. Role of a Leader
Role of a Leader
help
PDSA/PDCA Cycle
A Business Choice
-Follower?

13. An Option?
ke it away from
the inventor.”
-front planning/training
Next Up
Deming Chapters 1 & 2
How Are We Doing?
Where’s Our Future?

14. What’s Required?
ge—Improved Education System
—Apple/Samsung
Quality Improvements
The Deming Way
System of Profound Knowledge
ystem
Appreciation of a System
achieve the aim of the system

15. Knowledge About Variation
capability
defined capability
Common Cause & Special Cause Variation
—inherent to the system
—something has changed….
Theory of Knowledge
OT knowledge.”
Operational Definition is Key

16. Psychology
cement)
The Heavy Losses
Appraisal/Ranking
om
common causes
Response to Business Pressures
Japan

17. United states
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Business Issues?
Quality Clarification
nherent to system

18. Next Up
der
discussion thread
Sheet1Figure 12009 Sales (in
thousands)REGIONQ1Q2Q3Q4North East$ 924$ 928$ 956$
1,222South West$ 1,056$ 1,048$ 1,129$ 1,073North
West$ 1,412$ 1,280$ 1,129$ 1,181North Central$ 431$
470$ 439$ 431Mid Atlantic$ 539$ 558$ 591$ 556South
Central$ 397$ 391$ 414$ 4072010 Sales (in
thousands)REGIONQ1Q2Q3Q4North East$ 748$ 962$ 983$
1,024South West$ 1,157$ 1,146$ 1,064$ 1,213North
West$ 1,149$ 1,248$ 1,103$ 1,021North Central$ 471$
496$ 506$ 573Mid Atlantic$ 540$ 590$ 606$ 643South
Central$ 415$ 442$ 384$ 4482011 Sales (in
thousands)REGIONQ1Q2Q3Q4North East$ 991$ 978$
1,040$ 1,295South West$ 1,088$ 1,322$ 1,256$
1,132North West$ 1,085$ 1,125$ 910$ 999North Central$

19. 403$ 440$ 371$ 405Mid Atlantic$ 657$ 602$ 596$
640South Central$ 441$ 366$ 470$ 4262012 Sales (in
thousands)REGIONQ1Q2Q3Q4North East$ 765$ 1,008$
1,038$ 952South West$ 1,352$ 1,353$ 1,466$
1,196North West$ 883$ 851$ 997$ 878North Central$
466$ 536$ 551$ 670Mid Atlantic$ 691$ 723$ 701$
802South Central$ 445$ 455$ 363$ 4622013 Sales (in
thousands)REGIONQ1Q2Q3Q4North East$ 1,041$ 1,020$
976$ 1,148South West$ 1,330$ 1,003$ 1,197$
1,337North West$ 939$ 834$ 688$ 806North Central$
588$ 699$ 743$ 702Mid Atlantic$ 749$ 762$ 807$
781South Central$ 420$ 420$ 447$ 359
Sheet2
Sheet3