Data Collection Team C QNT/351 July 14, 2015 Professor Hon Tachia | 1 | 9 Data Collection Ballard Integrated Managed Service (BIMS) is a highly competitive company that offers service to 22 Fortune 100 businesses, over 100 midsized firms, 16 major universities, 14 medical centers, and 3 larger regional airports. Altogether, BIMS employs 452 workers including Barbara Tucker. In this paper the team will present the problem that BIMS has, identify the different types of data collected, describe how the data is coded, and draw a conclusion of the data to meet the purpose of the study. Barbara is faced with the challenge of trying to figure out why the retention of her employees has risen to 64% in the past 6 months. Barbara has also noticed the use of sick time has increased; workers appear to waste more time throughout the day, the employees performance has decreased, resulting in an increase in complaints from their clients. Due to all these factors, BIMS has given Debbie permission to develop an employee survey. This survey is anonymous and voluntary. Every employee will receive this survey with their checks, except upper management. It will be a series of question that will allow the employees to express their views regarding their working environment, shift hours, how they feel they are being treated by the company, as well as their compensation. By doing this, it will allow Debbie to draw a better conclusion as to why the retention is higher and the moral is down. Types of data collected From the Ballard Integrated Managed Services (BIMS) survey, there are both qualitative, and quantitative types of data collected. Qualitative data deals with the description; data can be observed but not measured example being: colors, textures, smells tastes, appearance beauty, etc. On the other hand, quantitative deals with the quantitative type of data, data that can be measured, examples are length, height, area, volume, weight, speed, etc., (McClave, Benson, & Sincich, ). Despite the data collected being both qualitative and quantitative, the qualitative just covers a small part of the research of the company. Barbara looks the activities happening on the sprawling campus through her 6th-floor office window. She notices the morale of her staff has changed negatively, but she doesn’t get the reason. The data collected major concentrates on the quantitative type of data, which clearly indicates the exact number of different results acquired. BIMS being a support service company has 22 Fortune 100 businesses, over 100 midsize firms, 16 major universities, 14 medical centers and three larger regional airports. The survey indicates 5300 staff members who are provided with daily meals. The company employs 409 full and part time workers and 27 managers. The Human Resource Manager, Debbie Horner who just completed her MBA applies it to research on the problems facing the company. It took her only two years carrying her survey after he.