The 3 slider present how one can form a Techno-functional Team, what should be the building blocks and what are the challenges while building the team

1. ROADMAP FOR BUILDING A TECH-FUNCTIONAL TEAM
Development Strengthening Maturity
1 1 1
Resource Identification Project Involvement Comprehensive Involvement
 Gap Analysis of Required Skill Set  Developed Team participate in design and  Learn from client SMEs
 Structuring Core Team with skills on  Increase team involvement in design
Reviews
 Research on Value-adds enhancements
multiple fronts of technology through release
 Completion of implementation support of
major business releases
2 Training 2 2
Amalgamation of Expertise Matured Resource Base
 Tailor training needs with technologies and
 Inclusion of Domain Expertise in Core  Induction of more trained resources
business focus
Team leading to healthy buffer pool
 Core Techno-functional Team to start
 Team enhancement at Enterprise Level  Resources enriched with External
training other Resources
Certifications
 Client specific customized trainings
3 3 3
Project Participation Architectural Consultancy Knowledge Repository
 Resources start working in Live Projects  Substantial contribution of architectural
 Creation of White Papers, Business-IT
 Work with client to understand business development practices
Alignment, Knowledge Repositories, Start up
 SoA Consultancy provided by engaged
processes
Kit, etc.
team
Areas of Consideration
 Application and Functional Portfolio  Techno-functional Orientation
 Required Skill set matrix  Techno-functional Industry Alliances
 Requisite Resource Availability  Complexity and Unpredictability of Enterprise

2. Building Blocks of Techno-functional Team
Domain Skills & Expertise
Technology Skills
 Engagement with leading retailers around the globe
 Expertise across multiple technologies
Focus Areas
 Dedicated team of experienced business consultants provide requisite
 Dedicated technology specific Center of Excellences
support to the delivery group
 Investments in state-of-art labs
 Specific Retail Solution Offerings in areas of POS, RFID, WMS
 Niche value creators & frameworks
 Focus on Internal as well as External Domain Training & Certifications
Governance, Process & Quality Alliance Partnerships
Support Areas
 Specialized people for managing large and complex projects  Strong partnerships with package vendors
 Well defined metrics  Investments in training and development of specialized skills with
focus on both technology and business
 Tool based program/project tracking
 Investment in Center of Excellences
 Processes are in adherence to industry standards
 Customized methodologies & niche solution accelerators
Advantages of Engaging Techno-functional Team
Operational and Strategic Provides value adds in the
Building-up of a rich
Techno-functional nature level specific technology and Leveraging mature Domain entire business
repository of tools and re-
of the resource pool functional consulting and Technology expertise operations through
usable artifacts, which are
results in Resource services, which transforms for creation of solution strong asset based
easy to translate from
Optimization, leading to the team from immediate frameworks and accelerate Solution
both technology and
enhanced client RoO solution providers to long implementation process Accelerators, enriching
domain perspectives
term visionaries project solution

3. Challenges and Approach
Challenges Approach
Client’s business criticality due to rare skill Collaborative workshops on client-specific best practices
set requirement ; also market recruitment conducted by client SMEs, building expertise within the deployed
becomes difficult techno-functional team
Accuracy of Knowledge Understanding by Review and Identify gaps via Reverse presentations. Core techno-
techno-functional resources functional team to provide feedback on the level of understanding
and enhance the gaps with specific training requirements.
Lack of functional knowledge of resources Domain experts and business analysts prepare for intensive
period of learning for the team deployed, to better understand the
business application needs of the client.
Non-availability of proper documentation of Plan on creating new documentation during the engagement in a
business and application areas creating planned manner in consultation with client Pier 1 SMEs, which
lacuna in understanding; and thus needs further adds value to Knowledge Repository, as prepared for the
extensive creation afresh client
Modify resource composition to take care of unforeseen hurdles
Incomplete skilled resources build up