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The Communication
Process
Powered by The Business Communication
www.thebusinesscommunication.com
What is communication
process?
Powered by The Business Communication
That communication process is
the set of some sequential steps
involved in transferring message
as well as feedback. The process
requires a sender who transmits
message through a channel to
the receiver. Then the receiver
decodes the message and sends
back some type of signal or
feedback.
Elements of
communication process
Powered by The Business Communication
Developing idea by the
sender
In the first step, the communicator develops
or conceptualizes an idea to be sent. It is also
known as the planning stage since in this
stage the communicator plans the subject
matter of communication.
Powered by The Business Communication
Encoding
Encoding means converting or translation
the idea into a perceivable form that can be
communicated to others.
Powered by The Business Communication
Developing the message
After encoding the sender gets a message that can be
transmitted to the receiver. The message can be oral,
written, symbolic or nonverbal. For example, when people
talk, speech is the message; when people write a letter, the
words and sentences are the message; when people cries,
the crying is the message.
Powered by The Business Communication
Selecting the medium
Powered by The Business Communication
Medium is the channel or means of transmitting the
message to the receiver. Once the sender has encoded his
into a message, the next step is to select a suitable medium
for transmitting it to the receiver. The medium of
communication can be speaking, writing, signaling,
gesturing etc.
Transmission of message
In this step, the sender actually transmits the message
through chosen medium. In the communication cycle, the
tasks of the sender end with the transmission of the
message.
Powered by The Business Communication
Receiving the message by
receiver
This stage simply involves the reception of
sender’s message by the receiver. The message can
be received in the form of hearing, seeing, feeling
and so on.
Powered by The Business Communication
Decoding
Decoding is the receiver’s interpretation of the sender’s
message. Here the receiver converts the message into
thoughts and tries to analyze and understand it. Effective
communication can occur only when both the sender and
the receiver assign the same or similar meanings to the
message.
Powered by The Business Communication
Feedback
The final step of communication process is feedback.
Feedback means receiver’s response to sender’s message. It
increases the effectiveness of communication. It ensures
that the receiver has correctly understood the message.
Feedback is the essence of two-way communication.
Powered by The Business Communication

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The Communication Process

  • 1. The Communication Process Powered by The Business Communication www.thebusinesscommunication.com
  • 2. What is communication process? Powered by The Business Communication That communication process is the set of some sequential steps involved in transferring message as well as feedback. The process requires a sender who transmits message through a channel to the receiver. Then the receiver decodes the message and sends back some type of signal or feedback.
  • 3. Elements of communication process Powered by The Business Communication
  • 4. Developing idea by the sender In the first step, the communicator develops or conceptualizes an idea to be sent. It is also known as the planning stage since in this stage the communicator plans the subject matter of communication. Powered by The Business Communication
  • 5. Encoding Encoding means converting or translation the idea into a perceivable form that can be communicated to others. Powered by The Business Communication
  • 6. Developing the message After encoding the sender gets a message that can be transmitted to the receiver. The message can be oral, written, symbolic or nonverbal. For example, when people talk, speech is the message; when people write a letter, the words and sentences are the message; when people cries, the crying is the message. Powered by The Business Communication
  • 7. Selecting the medium Powered by The Business Communication Medium is the channel or means of transmitting the message to the receiver. Once the sender has encoded his into a message, the next step is to select a suitable medium for transmitting it to the receiver. The medium of communication can be speaking, writing, signaling, gesturing etc.
  • 8. Transmission of message In this step, the sender actually transmits the message through chosen medium. In the communication cycle, the tasks of the sender end with the transmission of the message. Powered by The Business Communication
  • 9. Receiving the message by receiver This stage simply involves the reception of sender’s message by the receiver. The message can be received in the form of hearing, seeing, feeling and so on. Powered by The Business Communication
  • 10. Decoding Decoding is the receiver’s interpretation of the sender’s message. Here the receiver converts the message into thoughts and tries to analyze and understand it. Effective communication can occur only when both the sender and the receiver assign the same or similar meanings to the message. Powered by The Business Communication
  • 11. Feedback The final step of communication process is feedback. Feedback means receiver’s response to sender’s message. It increases the effectiveness of communication. It ensures that the receiver has correctly understood the message. Feedback is the essence of two-way communication. Powered by The Business Communication