Are You Making the 4 Worst HR Mistakes?

1. Anynewpoliciesorchangestoexistingpoliciesthatmayaffectanemployeewithinthecompanymustbecommunicatedclearly
andpromptlyinwriting.Forinstance,ifinternetoremailusageisbeingmonitoredonemployeecomputers,theHRdepartment
mustmakeemployeesawareofthis.Failuretobeexplicitaboutcompanypoliciescanleadtoemployeeswhofeeldisrespected
ormakethemostoftheconfusiontogamethesystem.Youmayalso ndyourselfwithoutalegallegtostandonwhenitcomes
timetoletanemployeegoforfailuretoadheretocompanypolicies.
1 Failuretocommunicate
Employeeshaveavarietyofneedsanduniquesituations.Theymaybeinthemilitary,haveadisability,ortheymaybepregnant.
ItfallstotheHRdepartmenttounderstandthecompany’slegalandethicalresponsibilitieswhenitcomestoaccommodatingthe
specicneedsofeveryemployee.Failuretodosomayresultinemployeestakinglegalaction.Butevenifyoudon’treachthis
worst-casescenario,you’llhaveamoreproductiveworkforcewhentheyfeeltheirneedsarebeingmet–andseetheneedsof
theircolleaguesbeingmet,aswell.
2 Failuretoaccommodateaspecificneed
Thisisanareainwhichmanysmallbusinessesfallshort.It’stooeasytobecasualaboutrecords,ortotrustthatemployeeswill
notaccessrecordstheyarenotauthorizedtosee.ButtheHRdepartment(ordesignatedemployee)isresponsibleformaintaining
condentialinformationabouteveryemployeeinthecompany.Allimportantdocumentsmustbe ledandkeptinasecure(yes,
wemeanlocked)locationthatisaccessibleonlytoauthorizedstaff.Anymedicaldocumentsnecessaryforbenetsrecords
shouldbestoredseparatelyfromtherestofthepersonnelles.Alllesshouldbewell-organizedandeasilylocatedbyauthorized
staff.
3 Failuretoensureprivacyofemployeerecords
Failuretopostanaccuratejobdescription
Thismistakeoccursbeforeyouevencontractwithanemployee.Yourjobdescriptionshouldbedetailedandaccurate.This
includestheresponsibilities,salary,andbenetsavailable.Notonlydopoorjobdescriptionsdiscouragehigh-qualitycandidates
fromapplying,jobdescriptionsthatarejudgedtobemisleadingordiscriminatorymayincurlegalrepercussions.
4
HerearethefourworstmistakesyourHRdepartmentcanmake:
AccordingtoanAacWorkforcesReportconductedinearly2012,45% of
employeessaidtheirHRdepartmentcommunicatestoolittleabouttheir
benets.Whydoesthismatter?Thestudyalsoshowsthattheseemployees
arenearlytwiceaslikelytoleavetheirjobwithinthenext12months.
FailuretoimplementappropriateHRpoliciesandprocedurescanleadnotonlytohighratesofemployeeturnover,but
possiblelegalrepercussionsaswell.ThisisaspecialchallengeforsmallerbusinesseswithnodistinctHRdepartment.
However,itisthecompany’sresponsibilitytobeawareofalllegalrequirementsandbestHRpractices.Besureyouhavea
designatedemployeeresponsibleforunderstandingandimplementingallrelevantpoliciesandprocedures.
AreYouMakingthe4WorstHRMistakes?
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