Question 1 1. A key aspect of using networking as a career tactic is that a person should: Answer save networking for weekends. do most networking by e mail to save time. network with people mostly outside of the company. develop contacts with influential people. 4 points   Question 2 1. A defining characteristic of the yes people type of difficult person is that he or she: Answer avoids promising to meet deadlines. says yes to the boss, but no to coworkers. says no to the boss, but yes to coworkers. rarely delivers on promises. 4 points   Question 3 1. You can tell that Janis has good social intelligence because she: Answer understands that good relationships give her energy. people can be manipulated when they are needy. is only hostile toward people she perceives to be stupid. being arrogant toward others helps them think more clearly. 4 points   Question 4 1. Which one of the following is the least effective mentoring behavior? Answer counseling with the protégé being a role model for the protégé helping the protégé "learn the ropes" solving problems for the protégé 4 points   Question 5 1. A study showed that impression management was the most likely to be effective when the person managing his or her impression: Answer had good political skill. had poor political skill. was highly introverted. was emotionally unstable. 4 points   Question 6 1. Max and inventory control specialist, has most likely broken through an unwritten boundary when he: Answer attends the company picnic in jeans and a tank top. invites the CEO to visit his cubicle and discuss company goals. invites another inventory control specialist to dinner. sends the tech center a request for help. 4 points   Question 7 1. A key characteristic of positive gossip for relationship building is that it: Answer does not identify the people involved in the gossip scenario. does not involve company personnel. focuses on the social life of key personnel. does not attack others. 4 points   Question 8 1. As a trainer, you explain to Pamela that if she learns how to find relevant information on the Internet well, she will be eligible for promotion. You are making use of the learning principle called: Answer motivated interest. concentration. meaningfulness of material. deal with trainee defensiveness. 4 points   Question 9 1. The position taken in the human relations text is that organizational politics refers to gaining advantage by: Answer dirty tricks. any means other than merit or luck. the formal use of power. hard work and good performance. 4 points   Question 10 A point of etiquette to keep in mind when sending e-mail is that: Answer rules of etiquette do not apply to e mail. the way in which you send a message tells something about you. using line justification is a heavy insult. salutations such as "Dear _.

1. Question 1
1.
A key aspect of using networking as a career tactic is that a
person should:
Answer
save networking for weekends.
do most networking by e mail to save time.
network with people mostly outside of the company.
develop contacts with influential people.
4 points
Question 2
1.
A defining characteristic of the yes people type of difficult
person is that he or she:

2. Answer
avoids promising to meet deadlines.
says yes to the boss, but no to coworkers.
says no to the boss, but yes to coworkers.
rarely delivers on promises.
4 points
Question 3
1.
You can tell that Janis has good social intelligence because she:
Answer
understands that good relationships give her energy.
people can be manipulated when they are needy.

3. is only hostile toward people she perceives to be stupid.
being arrogant toward others helps them think more clearly.
4 points
Question 4
1.
Which one of the following is the least effective mentoring
behavior?
Answer
counseling with the protégé
being a role model for the protégé
helping the protégé "learn the ropes"
solving problems for the protégé
4 points
Question 5
1.

4. A study showed that impression management was the most
likely to be effective when the person managing his or her
impression:
Answer
had good political skill.
had poor political skill.
was highly introverted.
was emotionally unstable.
4 points
Question 6
1.
Max and inventory control specialist, has most likely broken
through an unwritten boundary when he:
Answer

5. attends the company picnic in jeans and a tank top.
invites the CEO to visit his cubicle and discuss company goals.
invites another inventory control specialist to dinner.
sends the tech center a request for help.
4 points
Question 7
1.
A key characteristic of positive gossip for relationship building
is that it:
Answer
does not identify the people involved in the gossip scenario.
does not involve company personnel.
focuses on the social life of key personnel.

6. does not attack others.
4 points
Question 8
1.
As a trainer, you explain to Pamela that if she learns how to
find relevant information on the Internet well, she will be
eligible for promotion. You are making use of the learning
principle called:
Answer
motivated interest.
concentration.
meaningfulness of material.
deal with trainee defensiveness.
4 points
Question 9
1.

7. The position taken in the human relations text is that
organizational politics refers to gaining advantage by:
Answer
dirty tricks.
any means other than merit or luck.
the formal use of power.
hard work and good performance.
4 points
Question 10
A point of etiquette to keep in mind when sending e-mail is
that:
Answer
rules of etiquette do not apply to e mail.

8. the way in which you send a message tells something about you.
using line justification is a heavy insult.
salutations such as "Dear ________" are now regarded as poor
etiquette.
Question 11
Visualize yourself in a full-time professional job working for a
company that believed strongly in mentoring. Explain whether
you would prefer a mentor for yourself, or be assigned a mentor
by the company. What are some traits you would look for in a
mentor?
APA Guidelines
are to be used for your in-text citations and sources.
Question 12
Etiquette training for people in high-level business positions is
more popular than ever. How would you explain the popularity
of such training in the recent era? Give examples.
APA Guidelines
are to be used for your in-text citations and sources.