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“STARTUP & WANT TO
GET INTO THE BIG
LEAGUE? THINK PR!”
 #TMUPR

@NicoleSimon, nicole-simon.eu
We are simple today


 Many years.
 Thousands of people.

 I know this stuff.
 Trust me.
Goals for tonight
   Think strongly about your personas
   You have to put on a producer mindset –
    everywhere and always
   Think about your MVSMP:
    minimal viable social media plan
   Please understand your job and your craft
    - stop being an amateur
   some tactic ideas
Which hat are you wearing today?
4


       Founder, community manager, intern?
       Programmer, marketing, HR?
       Native language, bilingual, foreigner?

        for the purpose of today we will go with
        founder mindset / PR & marketing hat
5   Personas
    PR is more than just talking to the press.
Persona
6


       Name, Age, Job, Attributes, Favorites

       Lisa, 29, Loves Vogue, is an agency girl, Munich
       Pablo, 34, Madrid, unemployed, “tech blogger” in
        spanish
       Jory, 39, founder blogher, fresh mother
Who are you actually talking to?
   VC, which round?
   Early-beta tester? Programmers for your API?
   Journalist ? Broadcaster? TV?
   Bloggers
   Multiplicator / Influencer
   Customers, paying, not paying, angry customer

   Industry news? Topic based?
   which network(s)? Forum? Youtube? G+? Twitter?
    Facebook? PAPER?
Customer Lifecycle works for PR too

    Unaware          Interested                     Engaged                     Inactive

  Awareness           Convert             Service              Grow           Re-engage

 • Advertising     • Education         • Valued content   • Viral content   • Survey on
 • Messages from     about the         • Consumer         • Viral             dissatisfaction
   friends           brand and its       participation      mechanics       • Incentive to re-
 • Other             benefits          • Upcoming         • Cross sell        visit web site
   consumers       • Promotion for       event reminder   • Up sell         • Promotion to
   chatter           first purchase    • Promotions,      • Top of mind       buy product
                   • Data collection     competitions       awareness -
                     for specific        and alerts         driving
                     targeting                              frequency
9   Repeat after me
    You are a producer.
    You are a producer.
    You are a producer.

    Lights, smartphone, action!
You are a producer, not a consumer

   Problem: People think they are normal people when
    they work in this realm. You are not. You are part of
    the system.

   It is not important if you like it or not.
    It‘s your job to ‚make it work‘.
Ex: Look at your own profiles
   Who are you? Are you ‚professional‘?
   Do I understand where you live and work?
   Can I reach you?
Crispy Wallet – Shiny! Oh. Flash.
   Try to share.
Buzzwords? Yes please
   Showing http://www.indiegogo.com/spuni
   Guess how Google Alerts work.
You are not revolutionary
14


        “We are the best greatest new startup in town and
         are awesome!!! Look at me! Look at me!”

        Guess how many journalists / bloggers
         will ‘reblog’ that.

        You are there to think about what I like.
        That includes something simple like …
Your Chrunchprofile? Others?
   Who is reading this, who is using this?
16   MVSMP
Goal: MVSMP
   Claim your territory on all major networks – even if
    you don‘t think you need them
   Have a consistent naming (http://namechk.com/)
   connect everything for sharing – if useful!
   Have a home base and link everything back to that

   If you don‘t have the resources, play hibernation
   Set up expectation management
I like to share on xyz and mention you

   Are you on google plus?
   Are you on twitter?
   Can I find out where you are?
   Is there a page on your website where we can find
    out about all of your activities?
   [Do you use them also for free valuable backlinks?]
What to look at
19


        Have a list of topics to follow
        Manage lists of relevant people
        Research where they are active!
        Actively search about mentions of you
        Keep lists of mentions
        Decide when to react where and when
        This includes mail: the attention span of a journalist
         is usually 3 hours tops
“Newsroom”
   Gives target groups access to
    all needed materials
   Must haves are photos (printable and web sized),
    links to relevant networks, all informations I might
    like, screenshots, proof, etc
   Send into the void – if your only reader is Google,
    that is enough
   Include audio and video – think conferences
Ah press link … uh?
21
I said all “we need” not cute
Fazit
23


        Get to know yourself and make an assessment of
         what you can and cannot do
        Go through your different personas, attach a time
         table
        Make a plan for a MVSMP and an expansion plan
        Use others to brainstorm ideas of how to engage
        Be a producer and help others
        Build up public perception
        Send into the void
24   Some tactics
FB Groups
   Berlin Startup sphere runs mostly through Eventbrite,
    Meetup.com and Facebook

   Berlin Startups, ca 4.100 members
    https://fb.com/groups/159595270791268/
   Berlin Startups, ca 2.400 members
    https://fb.com/groups/395011077224173/
Always think about:
What you can do for me
Use the hype
27
Make it easy for me
28


        Make it easy for me to make you happy
        Put yourself in my shoes
EX: Gary




It’s about being ready
 Interview a day by Gary
   Vaynerchuk – what could you
   ask Gary so it makes sense and
   fits into the ‚rest‘?
http://www.helpareporter.com/
30
And to be curious …
31


        Hm. How did they do that?




        Excercise at home: Search for Kino Berlin
Be self sustainable
   Give me all information as if I have alzheimer
Don‘t waste your shots.
33
And why would I do that?
34
Careful of your messaging
You can hire me for …
36


        Consulting / feedback on tech and social media
        Inhouse training and coaching
        Understanding the German / European market


        Let me know if you are interested in my social
         media training programm
        Please feel free to connect:
         Facebook Twitter Google Plus xing linkedin
HERZLICHEN DANK!
QUESTION, REMARKS,
DISCUSSION?


Nicole Simon, info@nicole-simon.eu

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At OMP, we offer more than just a job. We put people first and inspire you to...At OMP, we offer more than just a job. We put people first and inspire you to...
At OMP, we offer more than just a job. We put people first and inspire you to...
 

Nicole simon

  • 1. 1 “STARTUP & WANT TO GET INTO THE BIG LEAGUE? THINK PR!” #TMUPR @NicoleSimon, nicole-simon.eu
  • 2. We are simple today Many years. Thousands of people. I know this stuff. Trust me.
  • 3. Goals for tonight  Think strongly about your personas  You have to put on a producer mindset – everywhere and always  Think about your MVSMP: minimal viable social media plan  Please understand your job and your craft - stop being an amateur  some tactic ideas
  • 4. Which hat are you wearing today? 4  Founder, community manager, intern?  Programmer, marketing, HR?  Native language, bilingual, foreigner?   for the purpose of today we will go with founder mindset / PR & marketing hat
  • 5. 5 Personas PR is more than just talking to the press.
  • 6. Persona 6  Name, Age, Job, Attributes, Favorites  Lisa, 29, Loves Vogue, is an agency girl, Munich  Pablo, 34, Madrid, unemployed, “tech blogger” in spanish  Jory, 39, founder blogher, fresh mother
  • 7. Who are you actually talking to?  VC, which round?  Early-beta tester? Programmers for your API?  Journalist ? Broadcaster? TV?  Bloggers  Multiplicator / Influencer  Customers, paying, not paying, angry customer  Industry news? Topic based?  which network(s)? Forum? Youtube? G+? Twitter? Facebook? PAPER?
  • 8. Customer Lifecycle works for PR too Unaware Interested Engaged Inactive Awareness Convert Service Grow Re-engage • Advertising • Education • Valued content • Viral content • Survey on • Messages from about the • Consumer • Viral dissatisfaction friends brand and its participation mechanics • Incentive to re- • Other benefits • Upcoming • Cross sell visit web site consumers • Promotion for event reminder • Up sell • Promotion to chatter first purchase • Promotions, • Top of mind buy product • Data collection competitions awareness - for specific and alerts driving targeting frequency
  • 9. 9 Repeat after me You are a producer. You are a producer. You are a producer. Lights, smartphone, action!
  • 10. You are a producer, not a consumer  Problem: People think they are normal people when they work in this realm. You are not. You are part of the system.  It is not important if you like it or not. It‘s your job to ‚make it work‘.
  • 11. Ex: Look at your own profiles  Who are you? Are you ‚professional‘?  Do I understand where you live and work?  Can I reach you?
  • 12. Crispy Wallet – Shiny! Oh. Flash.  Try to share.
  • 13. Buzzwords? Yes please  Showing http://www.indiegogo.com/spuni  Guess how Google Alerts work.
  • 14. You are not revolutionary 14  “We are the best greatest new startup in town and are awesome!!! Look at me! Look at me!”  Guess how many journalists / bloggers will ‘reblog’ that.  You are there to think about what I like.  That includes something simple like …
  • 15. Your Chrunchprofile? Others?  Who is reading this, who is using this?
  • 16. 16 MVSMP
  • 17. Goal: MVSMP  Claim your territory on all major networks – even if you don‘t think you need them  Have a consistent naming (http://namechk.com/)  connect everything for sharing – if useful!  Have a home base and link everything back to that  If you don‘t have the resources, play hibernation  Set up expectation management
  • 18. I like to share on xyz and mention you  Are you on google plus?  Are you on twitter?  Can I find out where you are?  Is there a page on your website where we can find out about all of your activities?  [Do you use them also for free valuable backlinks?]
  • 19. What to look at 19  Have a list of topics to follow  Manage lists of relevant people  Research where they are active!  Actively search about mentions of you  Keep lists of mentions  Decide when to react where and when  This includes mail: the attention span of a journalist is usually 3 hours tops
  • 20. “Newsroom”  Gives target groups access to all needed materials  Must haves are photos (printable and web sized), links to relevant networks, all informations I might like, screenshots, proof, etc  Send into the void – if your only reader is Google, that is enough  Include audio and video – think conferences
  • 21. Ah press link … uh? 21
  • 22. I said all “we need” not cute
  • 23. Fazit 23  Get to know yourself and make an assessment of what you can and cannot do  Go through your different personas, attach a time table  Make a plan for a MVSMP and an expansion plan  Use others to brainstorm ideas of how to engage  Be a producer and help others  Build up public perception  Send into the void
  • 24. 24 Some tactics
  • 25. FB Groups  Berlin Startup sphere runs mostly through Eventbrite, Meetup.com and Facebook  Berlin Startups, ca 4.100 members https://fb.com/groups/159595270791268/  Berlin Startups, ca 2.400 members https://fb.com/groups/395011077224173/
  • 26. Always think about: What you can do for me
  • 28. Make it easy for me 28  Make it easy for me to make you happy  Put yourself in my shoes
  • 29. EX: Gary It’s about being ready  Interview a day by Gary Vaynerchuk – what could you ask Gary so it makes sense and fits into the ‚rest‘?
  • 31. And to be curious … 31  Hm. How did they do that?  Excercise at home: Search for Kino Berlin
  • 32. Be self sustainable  Give me all information as if I have alzheimer
  • 33. Don‘t waste your shots. 33
  • 34. And why would I do that? 34
  • 35. Careful of your messaging
  • 36. You can hire me for … 36  Consulting / feedback on tech and social media  Inhouse training and coaching  Understanding the German / European market  Let me know if you are interested in my social media training programm  Please feel free to connect: Facebook Twitter Google Plus xing linkedin