Anecdote: Talk about the Obama 12 dollar sisters. The seminar earlier talked about basics of social media. To really get serious, we need to take it to the next level, and run a diagnostic.
Touch on authenticity
NOTE: ADD IN Picnik and bit.ly Next Step in our Journey will be to look at Digital Tools that will turn you in to the Digital Age professional. Remember the resume? Well, if 5 years ago to build a website, a basic form, etc, would have taken a few thousand euro and a lot of time and energy, today you can do most of this yourself. Let me show you a few examples. Cut out to Demo:
Touch on authenticity
This is the time to talk about a Diagnostic, a stress test. Developed by Sarah Kass. The need to really take a look at one’s organization and evaluate whether it is functioning with the attitudes that are required to make social media effective. This connects with the earlier seminar about mission and purpose needing to be open enough to bring people in. Let’s make it more specific
What’s at the center of your organization when you describe it? Is it what you do? How much, how many, how, what, etc. Or is it WHY you do what you do? If it is “WHY” you invite many more people into the conversation. This goes back to transmedia and the Egypt/Promised land purpose. If you’re going to be effective at social media your message needs to be about the WHY – while still impressing with various what’s – you most want the “what’s” to come from others who identify with your WHY.
Is starbucks a service or does it represent something bigger, being a member or part of something. Interesting to consider. Starbucks concept of 3rd space
The power of the crowd—rather than one big giver, one big leader, one big idea maker – you become much more resilient if you are basedon thousands. What are you? What is reut?
Energy that ends versus energy that keeps going.
Is Reut, if you think of it, a noun or a verb. Folks don’t get behind nouns. They get behind
Show this video:
Telling your story via text. Discussion moment slide: There are many ways to tell stories. Text is the first and most basic way to tell your story on the web. Who here has a blog? Not as many. Who here uses short form text services like Twitter? What is text really good for? Okay, well let’s look at the basics. We have a few forms of text.
“Longform” or just BLOGGING
“Shortform” or Short text streams/short blogging
We’re going to now talk about different ways to tell your story on social media. Remember, why does social media work? Well, it works because people are interested in what you do. More importantly, people are interested in others like them, and others passionate about. Let’s go back to our theory. People are seeking meaning. Their seeking quests. Their seeking heroes. If you can use your life—and, more importantly, the life of the people who are invested in your venture—as a story for them to engage with, they will add their energy to your quest.
Touch on authenticity
Touch on authenticity. Cocacola has far less than cory booker. They’ve improved recently by having real people sign tweets and becoming more authentic.
Advanced social media_for_pt_s_cs_template_v4
Training for [NAME] Fellowship
Advanced Social Media
• You will be interacting with fellows: Fellows will be turning to
you for coaching and advice and our goal is to have you trained
with tools that you can use to help them.
• You will be marketing the CEP program: You will use these
tools—we hope—to better spread the word about this program
to the community and find supporters, social capital, and great
• You are an important change agent: You should have these
tools to use for your own causes and missions – and to make
your life easier around projects you care about.
So now: How do we use the tools of internet and social media—and
more importantly a digital age attitude—to engage and mobilize
This presentation is important to you as a Steering
Committee member for three reasons:
Let’s first check off a basic Digital Toolkit:
Your Basic Website:
Your Basic Web Form:
…and social nets, contact management, etc.:
Your Basic Property:
Our Core Questions:
• How do our organizations authentically use the social media
space to develop community and stakeholders?
• How do we let others become a part of our story—literally open
• While Facebook, Twitter, Seesmic, and others are important
tools the key to success will always be in the narrative and idea
Question: How do we build an engaged community?
Now for Social Media:
50% of web traffic is moving through the social web
**Diagnostic based on the work of Sarah Kass, a Jerusalem based writer ,
PTG board member, and the Director of Strategy and Assessment at the
AVI CHAI Foundation
First, how an organization can think social,
can think community, and can mobilize
people around a vision…..
Ask some questions about
the way the venture thinks
about itself, and the way it
describes itself to the public
What is text good for?
• Get your viewpoint out in the world
• Produce a regular stream on content that is interesting to
your market – i.e. Provide Value
• You can become the defacto expert on the topic.
• Build a core group of like minded people – Social Capital.
• A blog of any type, short and long, is Real Estate – if it's
popular, you can advertise on it, use it to collect addresses,
or use it as a value property for connecting to others.
• A webblog is a website that is a
periodically updated with new
• Blog’s are now taking a place
along side the more prolific
short text engines like Twitter
as a place for analysis, for
longer thought pieces, for
pictures, for articles.
• Use the blog to build your story
by offering thought leadership
on your area of expertise, and
more in depth commentary on
• Make your blog energetic and
Key Text Engines
• A short blogging site is a place to
post short—usually under 140
character—posts about current
• Short blogging sites are becoming
increasingly popular, especially
industry leader Twitter
• More these sites—like Seesmic,
Posterous, and Google Buzz—let
you display pictures and video
• Be active in the space and give
value to your community
• For every post you talk about
yourself you should provide value
eight times (see Tony)
Major Text Streaming Engines
• Wordpress (www.wordpress.com) - easy
• Blogger (www.blogger.com) - Googly
• Twitter (www.twitter.com) – industry leader
• Tumblr (www.tumblr.com) – Lifestream
• Buzz (in your gmail)—Up and Coming
• Ping (www.ping.fm)
• Posterous (www.posterous.com)
Posterous: One tool to rule them all, well at least your
Why does social
It works because
you are so
Five Rules to Live By When “going social”
1. Be your Brand’s Conscience: don’t do something your brand
2. Don’t sell – share.
3. Show your human side – but not too much.
4. Write well. No slang unless it is a tool.
5. Commit. Remember your audience.
(From Mashable, http://bit.ly/lgVFN)
Twitter Rules to Live By
1. Build Relationships by being you: Include your bio, link to
your website, etc.
2. Keep a casual tone and be sure to retweet items useful to
your community and mark using @ and #’s.
3. Make sure your tweets provide some real value. You know
better than we do what is valuable, but here are few
examples to spark ideas:
o Offer Twitter exclusive coupons or deals
o Take people behind the scenes of your venture
o Post pictures from your office, trips, meetings, etc.
o Share sneak peeks of projects or events in development
4. Ask q’s, float ideas, solicit feedback, respond to D’s
5. Post links to articles and sites you think folks would find
interesting—even if they’re not your sites or about your
venture. (From business.twitter.com)
Let’s Check out a Few who make their
interesting selves work in public:
When campaigning: Individualization
• Email and Social Media
o Personalizing your Campaign:
Not just using a person’s first name but actually
making it relevant to that specific person
This require significant segmentation
o Using tools like MailChimp, Doorbell, Highrise,
Salesforce CRM with social plugins, google alerts,
xobni, Gist, etc. can help segment and track individuals
and their interests
o Moreover you need to use your conversations to
engage people and bring them into the inside
Being where folks are
• Geolocation Aware:
o Foursquare most popular application:
Foursquare allows users to “check-in” at
locations that they visit using their
smartphone or SMS which is repeated to
Twitter and Facebook.
o Uses unlock “badges.” User who checks
in the most is crowned “Mayor” of that
location (ie, I should be mayor of Tal
Bagels in Jerusalem). Mayors get major
props – discounts, etc.
o Other applications include Gowalla, Rally,
o Social Media Rewards (tast d light),
Guides (chicago), membership
o Communicate with those in your house
o Real World – Online Interaction
o User Driven and Challenging
Poster to check in for
social good. Can I
check in to your
-Partial source to Mashable
When campaigning: Lend
Your Brand as a Platform
• Social games and tools are
powerful ways to engage people in
furthering your mission
o Iron Dome is an example of a game
that furthered an idea
• Thing about how Farmville and other social communities might be
engaged to your advantage – where is there room to create games or
point winning opportunities
o Example from Chris Crum:
What they did was offer a special offer inside of Farmville, that would give users free "farm cash" if they became
a fan of Bing on Facebook, which would encourage continued user interaction with Bing. As a result:
- Over 72% of users who clicked on the engagement became fans
- 59,000 people published the story to their news feed
- Over 70,000 clicks were received on secondary feeds
- In 24hours, Bing had over 400,000 new fans to keep
• Generate activity around your mission and the social networks will
further it onward
When campaigning: Keeping it Real
• Your community wants to “be there” and experience you
• Use tools in a way that creates a real time feel for your
o Qik livestreaming off of your blackberry?
o Livestream cameras at events and programs, and at conferences
from the audience
o Quick Twitter posts from the field from your most exciting people
o Posts to Facebook of videos and pictures
o Constantly narrate action, life, connection, relevance, and energy
• The same point applies: generate activity around your mission
and the social networks will further it onward
• Reach out to meet in Real Life – a fan has 1000 friends? Get
coffee. And Twitter about it.