Taswiyeh is an Alternative Dispute Resolution consultancy based in UAE. We offer variety of services from conflict management to out-of-the court settlement, from debt recovery to debt restructuring.

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TASWIYEH
‫تسوي‬‫ة‬
Conflict Management Services
‫خدمات‬‫المنازعات‬ ‫وادارة‬ ‫تسوية‬
“In business (as in life) you don’t get what you
deserve... You get what you negotiate”. Chester L
Karrass
“In the middle of difficulty lies opportunity.” Albert
Einstein.

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What is Taswiyeh
 Taswiyeh is an established international consultancy firm
 We are dedicated to conflict management services
 We cover out-of-court settlements as well legal services
 We take care of all the expenses incurred during the case solving process –
from the outset until the final resolution.
 Collaborative Problem Solving Process.
What is Taswiyeh?

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Taswiyeh - When & Where ?
 Taswiyeh is possible in most kinds of disputes. We resolve
commercial conflicts through mediation, arbitration or litigation.
TASWIYEH
Employee v/s
Employer
Consumer v/s
Merchant
Landlord v/s
Tenant
Business partner
v/s
Business partner
Taswiyeh – When & Where?

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Why Should You Settle?
 The primary goal of Taswiyeh is for the parties to work out a
solution which they can agree on and keep any dispute out of court.
It resolves the problem and looks to preserving relationships in
the future.
 We are peace makers.
 We have very high rates of success in achieving results acceptable
to both sides in a dispute.
 However, if this is not possible, our team of qualified
experts can help resolve cases through Arbitration or
litigation.
Why Should You Settle?

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When Should You Settle?
Taswiyeh is usually practiced when:
 The law cannot provide the remedy you want.
 You want to end a problem and not a relationship.
 You want to settle disputes promptly.
 You cannot bear the expenses incurred from the
litigation process provided by other law firms.
When Should You Settle?

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How does Taswiyeh work?
 We negotiate on behalf of others.
 Taswiyeh literally means “to settle”: We negotiate between parties
and help them find a solution to their disputes
 We manage the process but the ultimate decision lies in your hands
The success of Taswiyeh may well be determined by the two
main types of skills:
Process & Negotiation Skills
Subject-matter Knowledge
How Does Taswiyeh Work?

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Our Principles
Voluntary participation
Non-Binding agreement
to negotiate
Session procedure -
private caucuses
Confidentiality
Neutrality / Balance
Our Principles

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Our Negotiation Strategy:
We initiate fair / neutral negotiations
We try to preserve on-going relationships
We separate the people from the problem
We focus on interests rather than positions
We view Negotiation as win – win
Our Negotiation Strategy

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Advantages of Taswiyeh
 Taswiyeh offers these advantages as a way to resolve disputes:
Efficiency / Speed
Confidentiality
Greasing the Wheels
Fairness
Flexibility
Reduced Stress
Success – Win/Win
Advantages of Taswiyeh

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Difference between Mediation, Arbitration
and Litigation
PROCESS MEDIATION ARBITRATION LITIGATION
Who decides? Parties Arbitrator Judge
Who controls? Parties Arbitrators/attorneys Court/attorneys
Procedures Non-Binding & Informal - a
few rules are designed to
protect confidentiality and
allow everyone to speak and be
heard
Binding - Agreed rules of
procedures are followed
Binding - Formal and
complicated rules abound
Time to schedule
hearing
A few weeks A few months Two years or more
Cost to party
Rules of evidence None Established but relatively
informal
Complex
Publicity Private Usually private Public
Relations of parties Cooperative effort may develop Antagonistic Antagonistic
Methods of
negotiation
Compromise Hard bargaining Hard bargaining
Communication Often improved Blocked Blocked
Result Potentially inconclusive -
win/win
Win/Lose Win/Lose
Compliance Generally honored or appealed Often resisted or appealed Often resisted
Taswiyeh bears all expenses incurred from the outset of the case until the final resolution

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Vision
Our vision is to put Taswiyeh at the forefront of
international conflict management in the Middle East
region.

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Our mission is to enrich the Taswiyeh dispute-resolution
culture and spread this ideology by networking through
participating in seminars, workshops & training programs.
Mission

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Our objective is to offer affordable services in solving and
settling commercial and industrial disputes for business
owners and individuals through amicable negotiation.
Objectives

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Core Values
Transparency
Quality
Confidentiality
Integrity

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 We bear all expenses incurred in the dispute resolution process, from the
outset until the final resolution.
 This includes all legal fees and administration fees.
 No risk.
 Services tailored to your needs.
 Expert team of qualified individuals.
 Fees payable on success only.
 Confidentiality.
 Market knowledge.
 Prompt response.
 High rate of success.
Why should you choose us?

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Taswiyeh Services
Commercial Brokerage Debt Advisory
Management Consultancy
Debt Purchasing /
Restructuring
Project Management
Conflict Management
Services
Debt Collection
Legal Services

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The 5 C’s of Conflict Management Services
Collaboration
Communication
ConsensusCo-operation
Conclusion

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Thank You
Suite No. 2203/4/5,
Crowne Plaza, Office Tower,
Sheikh Zayed Road,
PO Box 60 Dubai,
United Arab Emirates
Tel: +971 4 331 2222
Fax: +971 4 331 0000
Contact
Keyword tags: Mediation, Negotiation, Financial conflict, Commercial disputes, Out-Of-Court settlement, Alternative
Dispute Resolution, ADR, Dubai, UAE.