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From Succession to Success: Empowering Millennials and Gen Zs for Leadership
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
TECHNOLOGY
STRATEGY DESIGN
EMPLOYER BRANDING
We work with leading
brands across the region
to strengthen their
employer brand
TECHNOLOGY
STRATEGY DESIGN
Mica Palattao
Talent & Organizational Capability Lead
TalentView
● Assessed more than 1,000 executives and team
leaders from the Philippines, Malaysia,
and Vietnam
● Built leadership pipelines for local and
multinational companies such as Schindler,
Sanofi, and HEINEKEN
● Certificated in Talent Management and a
registered psychometrician. Currently taking up
Master of Business Administration.
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
75%
of the workforce will be millennials
by 2025.
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Top 5 HR Challenges in 2024
1. Are your employees ready to come back to the office?
2. The landscape for recruitment and retention is changing.
3. Employee benefits can be the differentiator.
4. The era of continuous learning is here
5. The culture challenge in a hybrid work environment
SOURCE: Top 5 HR Challenges to Overcome in 2024 | Empuls
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
The top work styles
& preferences of
Millennials
and Gen Z leaders
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
61%
of talents are satisfied with their
recent application experience
69% Job Boards
50% HR/Recruitment Email
47% Company Website
Top Application Channels for Talents
Where are talents applying for jobs?
Accessibility and convenience are key to enhancing the application experience
REFLECTION POINT
How efficient is your current application experience like in your organization?
What do your talents think?
SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
66%
of talents are satisfied with
their current work setup
Workplace
communication
and collaboration
Remote
Physical
Hybrid
Distractions Working
longer hours
Working
longer hours
Working
longer hours
Distractions
Work stress
Work stress
Workplace
communication
and collaboration
What challenges are talents currently facing at work?
Providing support to employees to boost productivity
SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
What do talents expect from their leaders?
Developing strong leadership traits is essential for effective leadership
62%
of talents have confidence in their
leaders’ abilities to ensure
organizational sustainability
Leadership Competency vs Improvement
In which areas do your leaders
stand out the most?
In which areas do your leaders
need to improve?
Leaders need to focus on
motivating their employees,
managing conflicts, and
providing career opportunities.
SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
45%
44%
38%
37%
37%
31%
26%
21%
17%
35%
51%
37%
29%
37%
31%
33%
21%
26%
Communicating with employees at all levels of the organization
Giving importance to employee wellness
Motivating and inspiring employees to achieve their best work
Promoting diversity and inclusion within the workplace
Asking for feedback and ideas from employees
Promoting a positive work culture and environment
Managing and resolving conflicts within the organization
Recognizing the contributions of employees
Providing career opportunities
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
What do talents look for in an employer?
Employee Engagement,
Growth & Development
Holistic and continuous process in
increasing employee
engagement and career
advancement
Engaging application experience,
objective hiring criteria, and
effective onboarding programs
Recruitment &
Onboarding Experience
Inclusive and diverse organization
that upholds its mission, vision
and values, and builds programs
that develop community
Corporate Social
Responsibility & Being a
Mission-Driven Company
Performance
Recognition
Consistent and immediate
recognition for high performance
in the form of verbal, physical, and
symbolic praise
Perceived image, reputation, and
impression of an organization's
workplace, products and services,
and growth capabilities
Perceived Organizational
Image & Reputation
Legally-aligned, updated and
clear policies that are consistently
communicated and implemented
Policies & Practices
Competitive and
performance-based
remuneration packages that are
suitable to the job requirement
Compensation & Benefits
Competent and flexible leaders
that drive organization's
innovation, performance and
sustainability
Leadership &
Organizational
Competence
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
How to drive retention
and loyalty within your
organization
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Tip #1 Provide Benefits Beyond the Norm
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Tip #2 Stay connected at work
Identifying proper communication channels that works for your organization is crucial
to boost collaboration and fast-track processes.
Instant, digital natives
Nearly 75% of respondents told
researchers that “Z-lennials” would
rather text than talk on the phone
Live out loud
They’re all about cultivation and
authenticity in communication
Meaningful interactions
They expect you to communicate in a
personal and relatable way that speaks
directly to them
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Tip #3 Develop Strong & Soft Leadership
What traits do talents value the most about their leaders?
54%
50%
50%
47%
44%
43%
43%
60%
41%
35%
Accountability
Empathy
Positivity
Confidence
Team-building
Adaptability
Creativity
Focus
Stability
Risk-taking
Majority of talents
reveal that their
respective leaders
often demonstrate the
leadership values they
would like to see.
SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Tip #4 Increase Talent Catch Ups
Career growth through goal-setting increases talent satisfaction
63%
of talents express satisfaction with
the growth and development
opportunities being provided to them
REFLECTION POINT
As the frequency of setting goals with their managers increase, employees
feel more satisfied with the growth and development opportunities provided
to them.
Growth & Development Satisfaction
vs Frequency of Setting goals
73% 72%
60%
55%
35%
Weekly Monthly Quarterly Annually No specific
timeframe
SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
TEAM BUILDING ACTIVITIES
PERFORMANCE MANAGEMENT
REWARDS AND COMPENSATION
WORK ENVIRONMENT
MANAGER INTERACTION
BRAND AMBASSADORS
SOCIAL MEDIA PRESENCE
CAREER WEBSITE
JOB FAIR
ASSESSMENT
ONBOARDING
INTERVIEW PROCESS
[MANY TO MANY]
[ONE TO ONE]
[ONE TO FEW]
[ONE TO MANY]
Tip #5 Review the Overall Talent Experience
The Candidate Touchpoint Wheel
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
New ways to
strengthen your
learning & development
initiatives
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Top Skills In-demand for 2024
Soft Skills Adaptability &
Resilience
Productivity Amid
Uncertainty
Collaboration &
Communication
AI Proficiency
SOURCE: Recruiting Daily
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Provide Clear Career Path & Direction
Our research correlated these practices to business results and the top 15 are surprising.
Career Management (developing career pathways, creating career coaches,
giving people self-service career tools) is by far the #1.
- JOSH BERSIN
LEADERSHIP ROLE PROFILE “A DAY IN A LIFE”
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Josh Bersin : A New Strategy For Corporate Learning: Growth In The Flow Of Work
Design Adaptive Career Paths
VR for Learning
& Training
Companies that invest in learning are more
innovative, deliver better customer experiences and
have stronger cultures. Here’s why you should shift
learning to VR.
It’s more immersive
Practice in ‘real-world’
settings vs a classroom
It’s less risky
Difficult scenarios can
be simulated
accurately but safely
It’s more impactful
Skills and lessons
learned in VR are
‘stickier’
It’s hands-on
Learn by doing,
not just listening
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Soft skills training
PwC
Unconscious bias course for
managers delivered in VR
outperformed both
classroom and e-learning
for speed and impact.
Hard skills training
Johnson & Johnson
VR helps surgeons learn
new procedures faster
and in a realistic setting
that carries no risk to
patients.
Onboarding
Accenture
Accenture built the world’s
largest virtual onboarding
program, using 60,000 Meta
Quest 2s to connect
employees.
Safety training
Duke Energy
Duke Energy’s XR Lab developed
a VR training simulation to better
prepare natural gas technicians
for hazardous environments.
USE CASES EXAMPLE
VR for Learning & Training
*The images used in this slide are illustrative only. Product experiences will vary.
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
#TalentViewLife
Success stories
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
TALENTVIEW
UNIVERSITY
Making learning an exciting journey
through a gamified experience
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
TALENTVIEW
UNIVERSITY’S
APPROACH
TO LEARNING
1 Improve the Experiences
That Matter Most
Encourage High-Quality
Interactions
Look at Key Skills That
Drive Transformation
2
3
Celebrate the Wins!
4
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Improve the
Experiences That
Matter Most
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Encourage
High-Quality
Interactions
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Look at Key Skills
That Drive
Transformation
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Celebrate
the Wins!
TALENTVIEW’S LEADERSHIP PIPELINE BUILDER
✅ ALIGN: Developed a competency framework for their Sales talents
✅ ASSESS:
○ Customized case studies to measure their competencies for individual contributors and
managers
○ Set up a career aspiration video interview with candidates through Talegent
○ Organized a development center that weighs in candidates’ self-discovery assessment
results and external assessor findings
✅ ACCELERATE: Supported candidates’ development journey through Individual Development Plans
ABOUT THE COMPANY
A global pharmaceutical company
4.8/5.0
Overall Candidate Experience
5.0/5.0
Overall Client Experience
Client Feedback
“Talentview has been consistent in providing quality support to our
Team's Talent Development Strategy. I appreciate their partnership as
they are always open to adapt to our needs and act fast on them!”
CLIENT’S CHALLENGES
🎯 Needs an objective way in identifying Sales talents who will undergo the hi-po program
🎯 Wants to base their interventions and initiatives on the long-term and short-term career goals
of their employees
🎯 Aims to support the development and upskilling of their talents based on qualitative and
quantitative results
LEADERSHIP
PIPELINE
BUILDER©
ALIGN
A
S
S
E
S
S
A
C
C
E
L
E
R
A
T
E
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Share your thoughts or takeaways on social media:
Use #TalentViewLearning before, during or after the webinar
QUESTIONS?
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
Check out other HR resources: www.talentview.com
Contact us: inquiry@talentview.com
Share your thoughts or takeaways:
Use #TalentViewLearning
CONTINUE THE CONVERSATION
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
CONNECT WITH US ON LINKEDIN
From Succession to Success: Empowering Millennials and Gen Zs for Leadership
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From Succession to Success Empowering Millennials and Gen Zs for Leadership.pdf

  • 1.
  • 2. From Succession to Success: Empowering Millennials and Gen Zs for Leadership From Succession to Success: Empowering Millennials and Gen Zs for Leadership TECHNOLOGY STRATEGY DESIGN EMPLOYER BRANDING
  • 3. We work with leading brands across the region to strengthen their employer brand TECHNOLOGY STRATEGY DESIGN
  • 4. Mica Palattao Talent & Organizational Capability Lead TalentView ● Assessed more than 1,000 executives and team leaders from the Philippines, Malaysia, and Vietnam ● Built leadership pipelines for local and multinational companies such as Schindler, Sanofi, and HEINEKEN ● Certificated in Talent Management and a registered psychometrician. Currently taking up Master of Business Administration.
  • 5. From Succession to Success: Empowering Millennials and Gen Zs for Leadership 75% of the workforce will be millennials by 2025. From Succession to Success: Empowering Millennials and Gen Zs for Leadership
  • 6. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Top 5 HR Challenges in 2024 1. Are your employees ready to come back to the office? 2. The landscape for recruitment and retention is changing. 3. Employee benefits can be the differentiator. 4. The era of continuous learning is here 5. The culture challenge in a hybrid work environment SOURCE: Top 5 HR Challenges to Overcome in 2024 | Empuls
  • 7. From Succession to Success: Empowering Millennials and Gen Zs for Leadership The top work styles & preferences of Millennials and Gen Z leaders From Succession to Success: Empowering Millennials and Gen Zs for Leadership
  • 8. From Succession to Success: Empowering Millennials and Gen Zs for Leadership 61% of talents are satisfied with their recent application experience 69% Job Boards 50% HR/Recruitment Email 47% Company Website Top Application Channels for Talents Where are talents applying for jobs? Accessibility and convenience are key to enhancing the application experience REFLECTION POINT How efficient is your current application experience like in your organization? What do your talents think? SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
  • 9. From Succession to Success: Empowering Millennials and Gen Zs for Leadership 66% of talents are satisfied with their current work setup Workplace communication and collaboration Remote Physical Hybrid Distractions Working longer hours Working longer hours Working longer hours Distractions Work stress Work stress Workplace communication and collaboration What challenges are talents currently facing at work? Providing support to employees to boost productivity SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
  • 10. From Succession to Success: Empowering Millennials and Gen Zs for Leadership What do talents expect from their leaders? Developing strong leadership traits is essential for effective leadership 62% of talents have confidence in their leaders’ abilities to ensure organizational sustainability Leadership Competency vs Improvement In which areas do your leaders stand out the most? In which areas do your leaders need to improve? Leaders need to focus on motivating their employees, managing conflicts, and providing career opportunities. SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details 45% 44% 38% 37% 37% 31% 26% 21% 17% 35% 51% 37% 29% 37% 31% 33% 21% 26% Communicating with employees at all levels of the organization Giving importance to employee wellness Motivating and inspiring employees to achieve their best work Promoting diversity and inclusion within the workplace Asking for feedback and ideas from employees Promoting a positive work culture and environment Managing and resolving conflicts within the organization Recognizing the contributions of employees Providing career opportunities
  • 11. From Succession to Success: Empowering Millennials and Gen Zs for Leadership What do talents look for in an employer? Employee Engagement, Growth & Development Holistic and continuous process in increasing employee engagement and career advancement Engaging application experience, objective hiring criteria, and effective onboarding programs Recruitment & Onboarding Experience Inclusive and diverse organization that upholds its mission, vision and values, and builds programs that develop community Corporate Social Responsibility & Being a Mission-Driven Company Performance Recognition Consistent and immediate recognition for high performance in the form of verbal, physical, and symbolic praise Perceived image, reputation, and impression of an organization's workplace, products and services, and growth capabilities Perceived Organizational Image & Reputation Legally-aligned, updated and clear policies that are consistently communicated and implemented Policies & Practices Competitive and performance-based remuneration packages that are suitable to the job requirement Compensation & Benefits Competent and flexible leaders that drive organization's innovation, performance and sustainability Leadership & Organizational Competence
  • 12.
  • 13. From Succession to Success: Empowering Millennials and Gen Zs for Leadership How to drive retention and loyalty within your organization
  • 14. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Tip #1 Provide Benefits Beyond the Norm
  • 15. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Tip #2 Stay connected at work Identifying proper communication channels that works for your organization is crucial to boost collaboration and fast-track processes. Instant, digital natives Nearly 75% of respondents told researchers that “Z-lennials” would rather text than talk on the phone Live out loud They’re all about cultivation and authenticity in communication Meaningful interactions They expect you to communicate in a personal and relatable way that speaks directly to them
  • 16. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Tip #3 Develop Strong & Soft Leadership What traits do talents value the most about their leaders? 54% 50% 50% 47% 44% 43% 43% 60% 41% 35% Accountability Empathy Positivity Confidence Team-building Adaptability Creativity Focus Stability Risk-taking Majority of talents reveal that their respective leaders often demonstrate the leadership values they would like to see. SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
  • 17. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Tip #4 Increase Talent Catch Ups Career growth through goal-setting increases talent satisfaction 63% of talents express satisfaction with the growth and development opportunities being provided to them REFLECTION POINT As the frequency of setting goals with their managers increase, employees feel more satisfied with the growth and development opportunities provided to them. Growth & Development Satisfaction vs Frequency of Setting goals 73% 72% 60% 55% 35% Weekly Monthly Quarterly Annually No specific timeframe SOURCE: Modern Workforce Report 2023 NOTE: Statistics updated as of December 2023. See www.talentview.com for more details
  • 18. From Succession to Success: Empowering Millennials and Gen Zs for Leadership TEAM BUILDING ACTIVITIES PERFORMANCE MANAGEMENT REWARDS AND COMPENSATION WORK ENVIRONMENT MANAGER INTERACTION BRAND AMBASSADORS SOCIAL MEDIA PRESENCE CAREER WEBSITE JOB FAIR ASSESSMENT ONBOARDING INTERVIEW PROCESS [MANY TO MANY] [ONE TO ONE] [ONE TO FEW] [ONE TO MANY] Tip #5 Review the Overall Talent Experience The Candidate Touchpoint Wheel
  • 19. From Succession to Success: Empowering Millennials and Gen Zs for Leadership New ways to strengthen your learning & development initiatives
  • 20. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Top Skills In-demand for 2024 Soft Skills Adaptability & Resilience Productivity Amid Uncertainty Collaboration & Communication AI Proficiency SOURCE: Recruiting Daily
  • 21. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Provide Clear Career Path & Direction Our research correlated these practices to business results and the top 15 are surprising. Career Management (developing career pathways, creating career coaches, giving people self-service career tools) is by far the #1. - JOSH BERSIN LEADERSHIP ROLE PROFILE “A DAY IN A LIFE”
  • 22. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Josh Bersin : A New Strategy For Corporate Learning: Growth In The Flow Of Work Design Adaptive Career Paths
  • 23. VR for Learning & Training Companies that invest in learning are more innovative, deliver better customer experiences and have stronger cultures. Here’s why you should shift learning to VR. It’s more immersive Practice in ‘real-world’ settings vs a classroom It’s less risky Difficult scenarios can be simulated accurately but safely It’s more impactful Skills and lessons learned in VR are ‘stickier’ It’s hands-on Learn by doing, not just listening
  • 24. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Soft skills training PwC Unconscious bias course for managers delivered in VR outperformed both classroom and e-learning for speed and impact. Hard skills training Johnson & Johnson VR helps surgeons learn new procedures faster and in a realistic setting that carries no risk to patients. Onboarding Accenture Accenture built the world’s largest virtual onboarding program, using 60,000 Meta Quest 2s to connect employees. Safety training Duke Energy Duke Energy’s XR Lab developed a VR training simulation to better prepare natural gas technicians for hazardous environments. USE CASES EXAMPLE VR for Learning & Training *The images used in this slide are illustrative only. Product experiences will vary.
  • 25. From Succession to Success: Empowering Millennials and Gen Zs for Leadership #TalentViewLife Success stories
  • 26. From Succession to Success: Empowering Millennials and Gen Zs for Leadership TALENTVIEW UNIVERSITY Making learning an exciting journey through a gamified experience
  • 27. From Succession to Success: Empowering Millennials and Gen Zs for Leadership TALENTVIEW UNIVERSITY’S APPROACH TO LEARNING 1 Improve the Experiences That Matter Most Encourage High-Quality Interactions Look at Key Skills That Drive Transformation 2 3 Celebrate the Wins! 4
  • 28. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Improve the Experiences That Matter Most
  • 29. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Encourage High-Quality Interactions
  • 30. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Look at Key Skills That Drive Transformation
  • 31. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Celebrate the Wins!
  • 32. TALENTVIEW’S LEADERSHIP PIPELINE BUILDER ✅ ALIGN: Developed a competency framework for their Sales talents ✅ ASSESS: ○ Customized case studies to measure their competencies for individual contributors and managers ○ Set up a career aspiration video interview with candidates through Talegent ○ Organized a development center that weighs in candidates’ self-discovery assessment results and external assessor findings ✅ ACCELERATE: Supported candidates’ development journey through Individual Development Plans ABOUT THE COMPANY A global pharmaceutical company 4.8/5.0 Overall Candidate Experience 5.0/5.0 Overall Client Experience Client Feedback “Talentview has been consistent in providing quality support to our Team's Talent Development Strategy. I appreciate their partnership as they are always open to adapt to our needs and act fast on them!” CLIENT’S CHALLENGES 🎯 Needs an objective way in identifying Sales talents who will undergo the hi-po program 🎯 Wants to base their interventions and initiatives on the long-term and short-term career goals of their employees 🎯 Aims to support the development and upskilling of their talents based on qualitative and quantitative results LEADERSHIP PIPELINE BUILDER© ALIGN A S S E S S A C C E L E R A T E From Succession to Success: Empowering Millennials and Gen Zs for Leadership
  • 33. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Share your thoughts or takeaways on social media: Use #TalentViewLearning before, during or after the webinar QUESTIONS?
  • 34. From Succession to Success: Empowering Millennials and Gen Zs for Leadership Check out other HR resources: www.talentview.com Contact us: inquiry@talentview.com Share your thoughts or takeaways: Use #TalentViewLearning CONTINUE THE CONVERSATION From Succession to Success: Empowering Millennials and Gen Zs for Leadership
  • 35. From Succession to Success: Empowering Millennials and Gen Zs for Leadership From Succession to Success: Empowering Millennials and Gen Zs for Leadership CONNECT WITH US ON LINKEDIN
  • 36. From Succession to Success: Empowering Millennials and Gen Zs for Leadership THANK YOU FOR JOINING!