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Presenting Today
Daniel Binkholder
Client Success Consultant
BizLibrary
Katie Miller
Marketing Specialist
BizLibrary
www.bizlibrary.com/demo
What are the primary objectives of
your leadership development
program?
We have re-evaluated leadership
competencies for our organization in
the past 6 – 12 months.
“The most successful
strategies are those that
make learning a continuous
process, hardwired into a
company's metabolism.“
Meghan Biro, The New
Rules of Leadership
86%
see leadership shortfalls
as a top-3 issue
Two out of three
employees say training
plays an important role
in their decision to stay
with their employer.
Professional
development is 27%
more important to
millennials then baby
boomers
SOURCE: Bersin by Deloitte: Global Human Capital Trends 2015
Strong
Executive
Involvement
Tailored
Leadership
Competencies
Continual Re-Alignment
with Business Strategy
Target
Multiple
Levels of
Leadership
Learn By
Doing and
Application
5 Ways to Unlock the Hidden Value in
Your Emerging Leaders
Gain Support Own Personal
Development
Clearly Connect
Performance and Bottom
Line Results
Executive Involvement
Employee Engagement
Customer Satisfaction
Employee Productivity
SOURCE: The Business Case for Leadership
Development, CLO, 2017
Leadership Development Practices
Positively Impact
Employee Engagement
81% of people who report to a trained
leader said they were more engaged in
their jobs.
SOURCE: The Business Case for Leadership
Development, CLO, 2017
Leadership Development Practices
Positively Impact
Customer Satisfaction
Better leadership can generate 71%
percent higher customer satisfaction
ratings and a 114% increase in sales.
SOURCE: The Business Case for Leadership
Development, CLO, 2017
Leadership Development Practices
Positively Impact
Employee Productivity
Leadership development can cause a 26%
decrease in production time and a 36%
increase in productivity.
SOURCE: The Business Case for Leadership
Development, CLO, 2017
Leadership Development Practices
Positively Impact
Business Impact
Financial Results
Key Employee Retention
Improve Organizational IQ
360
MILLION
WORKERS WILL RETIRE FROM THE
GLOBAL LABOR FORCE BY 2030
Up to 40 to 50% of imported executives fail
within the first 18 months – internal
development is key to success!
SOURCE: McKinsey Global Institute
Knowledge transfer might be the single best reason to
improve your leadership development program . . . now.
25%
By
2020
of the workforce will be older adults
aged 55 and up.
SOURCE: U.S. Census Bureau
48%
of companies have no intention to do any
strategic planning about how retirement affects
their business!
SOURCE: AARP Poll
Experience,
knowledge, and skills!
42% of companies surveyed reported hiring
retired employees as “consultants”
Informal Knowledge Transfer
Driving a culture of knowledge,
sharing and communication
Some specialized knowledge
WILL be lost
Focus on
people
development
and growth
Look to the
future and
strengths
Receive
Feedback
Challenge the
status quo
Tailored Leadership Competencies
Leadership
Models For
Development
Behavioral
Theories
Behavior patterns that
results in leadership
success
Trait
Theories
Universal leadership
traits that can be taught
and learned
Great Man
Theories
Leaders are born,
not made
Group
Theories
Leadership emerges in
small group settings
Leadership
Models For
Development
Transformational
Theories
Motivation, alignment
and sometimes values
Contingency
/Situational
Theories
leadership behaviors
in specific situations.
Excellence
Theories
The interactions
between traits,
behaviors, key situations
and group facilitations
SOURCE: http://2020workplace.com/blog/?p=388
•  Inclusive decision making
•  Genuine solicitation of feedbackCollaborative Mind-set
•  Mentors and coaches team
•  Provides straight feedbackDeveloper of People
•  Use technology to connect customers and
employeesDigitally Confident
•  Has a diverse mind-set
•  Prioritizes social responsibilityGlobal Citizen
•  Builds accountability across levels
•  Champions innovation
Anticipates and Builds
for the Future
Leadership 2020 Model
Emotional intelligence is the
foundational skill set.
Self-
Awareness
Self-
Management Social
Awareness
Relationship
Management
Source: Daniel Goleman, What Makes a Leader, Harvard Business
Review
Continual Re-Alignment with Business Strategy
Identify successors
for critical roles
Enhancing
effectiveness of
current leaders
Develop leadership
Bench strength
Accelerate the
Development of
High potentials
Influence or change
Company culture
Increase employee
Engagement and
productivity
What do you need your leaders to do to be successful?
Key Challenges Faced By Our Leaders
Uncertainty Changing DemographicsNeed for Speed
With each generation entering the workplace, a greater emphasis is
placed on continual development as these new employees know that they
are unlikely to stay more than a few years;
…It’s about what they can develop and acquire to
take to the next stop in the career journey.
We know that effective leaders are one of the most important influences
on levels of engagement.
“
Source: Rebecca Ray, Employee Engagement in a VUCA World
Leadership in Your Organization
VISION
Where are we going and why?
STRATEGY
How will we get there?
RESOURCES
What’s available and needed?
Target Multiple Levels
High Potential
Employees
Supervisory and
Team Lead
Managing Advanced
Leadership
Executive
Development
New Managers &
Newly Promoted
Mid And Senior Level
Managers
Technical And
Professional
Senior Directors And
Vice Presidents
Supervisory and
Team Lead
•  Changing roles
and
communication
•  What is leadership
•  Working with peers
•  Delegation
•  Establishing
credibility
New Managers
•  The management /
leadership mix
•  Working with peers
•  Developing others
•  Emotional
intelligence
Mid-Level
Managers
•  Learning resources
targeted to their
role of managing
other managers
•  Job rotation and
stretch
assignments for
growth
•  Feedback and
mentoring
Technical and
Professional
Leaders
•  Leadership
fundamentals,
business acumen
and
communication
skills
•  Learning at the
time of need and
on-demand
Executives and
Senior
Leadership
•  Higher level
leadership skills –
motivation,
strategy and
innovation
•  Peer to peer
collaboration
•  Highly focused
development plans
and executive
coaching
Developing Learning Plans at
Different Levels
Learn By Doing
Rotational
Assignments
Action Learning
Task Force or
Project Team
Mentoring
  Developing Relationships
  Formal Training
  Receiving Feedback
  Self-Awareness
  On-the-Job Experiences
Learning How to Learn
Learning Agility Defined:
The willingness and ability to learn from
experience and the ability to apply what you’ve
learned for effective performance in new or
unfamiliar conditions.
People who are learning agile: Seek out experiences to learn from; enjoy
complex problems and challenges associated with new experiences because
they have an interest in making sense of them; perform better because they
incorporate new skills into their repertoire.
A person who is learning agile has more lessons,
more tools, and more solutions to draw on when
faced with new business challenges.”
Source: Victoria Swisher, Becoming an Agile
Leader
Having a Growth Mindset
Mastery & Passion
FIXED MIXED GROWTH
Strong Executive
Involvement
Tailored
Leadership
Competencies
Alignment with
Business
Strategy
Target Multiple
Levels of
Leadership
Learn By Doing
and Application
5 Ways to Unlock the Hidden Value in
Your Emerging Leaders
Questions?
Establishing a Culture of Agility Video Lesson
From this lesson, the viewer will learn
about the four areas that must be
understood and modified in a culture of
agility. The lesson also describes
applicable strategies for creating an agile
organization, such as communicating
well, supplying resources, and increasing
tolerance of mistakes.
Establishing a
Culture of Agility
Using Emotional Intelligence Video Course
This eight-lesson video course covers
the major components of EI: self-
awareness, self-regulation, social
awareness, and relationship
management. In this video lesson, we
will introduce the concept of emotional
intelligence, describe how it differs
from other types of intelligence, and
summarize the different parts of EI.
Using Emotional
Intelligence
Let us know through the poll if you’d like a free demo of
BizLibrary’s online course collection.
www.bizlibrary.com/demo
Try out these video lessons
and more!
Thank you for attending!
Katie Miller
Marketing Specialist
BizLibrary
Daniel Binkholder
Client Success Consultant
BizLibrary
#CLOwebinar
	
   	
  
	
  	
  
Register for the next webinar!
BUILD YOUR BLUEPRINT FOR DIGITAL
LEARNING: HOW TO TRANSFORM YOUR
LEARNING ORGANIZATION
Tuesday, August 14, 2018
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
clomedia.com/webinars

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5 WAYS TO UNLOCK THE HIDDEN VALUE IN YOUR EMERGING LEADERS

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #CLOwebinar         Tools You Can Use Audio Control –  A dial in number will not be provided. –  The audio will stream through your headphones or computer speakers. –  Also check your computer’s volume for external speakers or headsets.
  • 3. #CLOwebinar Ques%ons  and  Handouts   You  can  submit  ques%ons  by  clicking  on   this  icon  here.           You  can  download  a  PDF  of  the  slide  deck   by  clicking  here.  
  • 4. #CLOwebinar         1. May I receive a copy of the slides? YES! Click on the handouts located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the follow up email. Frequently  Asked  Ques%ons  
  • 5.
  • 6. Presenting Today Daniel Binkholder Client Success Consultant BizLibrary Katie Miller Marketing Specialist BizLibrary
  • 8. What are the primary objectives of your leadership development program?
  • 9. We have re-evaluated leadership competencies for our organization in the past 6 – 12 months.
  • 10. “The most successful strategies are those that make learning a continuous process, hardwired into a company's metabolism.“ Meghan Biro, The New Rules of Leadership
  • 11. 86% see leadership shortfalls as a top-3 issue Two out of three employees say training plays an important role in their decision to stay with their employer. Professional development is 27% more important to millennials then baby boomers SOURCE: Bersin by Deloitte: Global Human Capital Trends 2015
  • 12. Strong Executive Involvement Tailored Leadership Competencies Continual Re-Alignment with Business Strategy Target Multiple Levels of Leadership Learn By Doing and Application 5 Ways to Unlock the Hidden Value in Your Emerging Leaders
  • 13. Gain Support Own Personal Development Clearly Connect Performance and Bottom Line Results Executive Involvement
  • 14. Employee Engagement Customer Satisfaction Employee Productivity SOURCE: The Business Case for Leadership Development, CLO, 2017 Leadership Development Practices Positively Impact
  • 15. Employee Engagement 81% of people who report to a trained leader said they were more engaged in their jobs. SOURCE: The Business Case for Leadership Development, CLO, 2017 Leadership Development Practices Positively Impact
  • 16. Customer Satisfaction Better leadership can generate 71% percent higher customer satisfaction ratings and a 114% increase in sales. SOURCE: The Business Case for Leadership Development, CLO, 2017 Leadership Development Practices Positively Impact
  • 17. Employee Productivity Leadership development can cause a 26% decrease in production time and a 36% increase in productivity. SOURCE: The Business Case for Leadership Development, CLO, 2017 Leadership Development Practices Positively Impact
  • 18. Business Impact Financial Results Key Employee Retention Improve Organizational IQ
  • 19. 360 MILLION WORKERS WILL RETIRE FROM THE GLOBAL LABOR FORCE BY 2030
  • 20. Up to 40 to 50% of imported executives fail within the first 18 months – internal development is key to success! SOURCE: McKinsey Global Institute
  • 21. Knowledge transfer might be the single best reason to improve your leadership development program . . . now. 25% By 2020 of the workforce will be older adults aged 55 and up. SOURCE: U.S. Census Bureau 48% of companies have no intention to do any strategic planning about how retirement affects their business! SOURCE: AARP Poll Experience, knowledge, and skills!
  • 22. 42% of companies surveyed reported hiring retired employees as “consultants” Informal Knowledge Transfer Driving a culture of knowledge, sharing and communication Some specialized knowledge WILL be lost
  • 23. Focus on people development and growth Look to the future and strengths Receive Feedback Challenge the status quo Tailored Leadership Competencies
  • 24. Leadership Models For Development Behavioral Theories Behavior patterns that results in leadership success Trait Theories Universal leadership traits that can be taught and learned Great Man Theories Leaders are born, not made Group Theories Leadership emerges in small group settings
  • 25. Leadership Models For Development Transformational Theories Motivation, alignment and sometimes values Contingency /Situational Theories leadership behaviors in specific situations. Excellence Theories The interactions between traits, behaviors, key situations and group facilitations
  • 26. SOURCE: http://2020workplace.com/blog/?p=388 •  Inclusive decision making •  Genuine solicitation of feedbackCollaborative Mind-set •  Mentors and coaches team •  Provides straight feedbackDeveloper of People •  Use technology to connect customers and employeesDigitally Confident •  Has a diverse mind-set •  Prioritizes social responsibilityGlobal Citizen •  Builds accountability across levels •  Champions innovation Anticipates and Builds for the Future Leadership 2020 Model
  • 27. Emotional intelligence is the foundational skill set. Self- Awareness Self- Management Social Awareness Relationship Management
  • 28. Source: Daniel Goleman, What Makes a Leader, Harvard Business Review
  • 29. Continual Re-Alignment with Business Strategy Identify successors for critical roles Enhancing effectiveness of current leaders Develop leadership Bench strength Accelerate the Development of High potentials Influence or change Company culture Increase employee Engagement and productivity
  • 30. What do you need your leaders to do to be successful? Key Challenges Faced By Our Leaders Uncertainty Changing DemographicsNeed for Speed
  • 31. With each generation entering the workplace, a greater emphasis is placed on continual development as these new employees know that they are unlikely to stay more than a few years; …It’s about what they can develop and acquire to take to the next stop in the career journey. We know that effective leaders are one of the most important influences on levels of engagement. “ Source: Rebecca Ray, Employee Engagement in a VUCA World
  • 32. Leadership in Your Organization VISION Where are we going and why? STRATEGY How will we get there? RESOURCES What’s available and needed?
  • 33. Target Multiple Levels High Potential Employees Supervisory and Team Lead Managing Advanced Leadership Executive Development New Managers & Newly Promoted Mid And Senior Level Managers Technical And Professional Senior Directors And Vice Presidents
  • 34. Supervisory and Team Lead •  Changing roles and communication •  What is leadership •  Working with peers •  Delegation •  Establishing credibility New Managers •  The management / leadership mix •  Working with peers •  Developing others •  Emotional intelligence Mid-Level Managers •  Learning resources targeted to their role of managing other managers •  Job rotation and stretch assignments for growth •  Feedback and mentoring Technical and Professional Leaders •  Leadership fundamentals, business acumen and communication skills •  Learning at the time of need and on-demand Executives and Senior Leadership •  Higher level leadership skills – motivation, strategy and innovation •  Peer to peer collaboration •  Highly focused development plans and executive coaching Developing Learning Plans at Different Levels
  • 35. Learn By Doing Rotational Assignments Action Learning Task Force or Project Team Mentoring
  • 36.   Developing Relationships   Formal Training   Receiving Feedback   Self-Awareness   On-the-Job Experiences Learning How to Learn
  • 37. Learning Agility Defined: The willingness and ability to learn from experience and the ability to apply what you’ve learned for effective performance in new or unfamiliar conditions.
  • 38. People who are learning agile: Seek out experiences to learn from; enjoy complex problems and challenges associated with new experiences because they have an interest in making sense of them; perform better because they incorporate new skills into their repertoire. A person who is learning agile has more lessons, more tools, and more solutions to draw on when faced with new business challenges.” Source: Victoria Swisher, Becoming an Agile Leader
  • 39. Having a Growth Mindset Mastery & Passion FIXED MIXED GROWTH
  • 40. Strong Executive Involvement Tailored Leadership Competencies Alignment with Business Strategy Target Multiple Levels of Leadership Learn By Doing and Application 5 Ways to Unlock the Hidden Value in Your Emerging Leaders
  • 42. Establishing a Culture of Agility Video Lesson From this lesson, the viewer will learn about the four areas that must be understood and modified in a culture of agility. The lesson also describes applicable strategies for creating an agile organization, such as communicating well, supplying resources, and increasing tolerance of mistakes. Establishing a Culture of Agility
  • 43. Using Emotional Intelligence Video Course This eight-lesson video course covers the major components of EI: self- awareness, self-regulation, social awareness, and relationship management. In this video lesson, we will introduce the concept of emotional intelligence, describe how it differs from other types of intelligence, and summarize the different parts of EI. Using Emotional Intelligence
  • 44. Let us know through the poll if you’d like a free demo of BizLibrary’s online course collection. www.bizlibrary.com/demo Try out these video lessons and more!
  • 45. Thank you for attending! Katie Miller Marketing Specialist BizLibrary Daniel Binkholder Client Success Consultant BizLibrary
  • 46. #CLOwebinar         Register for the next webinar! BUILD YOUR BLUEPRINT FOR DIGITAL LEARNING: HOW TO TRANSFORM YOUR LEARNING ORGANIZATION Tuesday, August 14, 2018 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars