This document outlines the course schedule for a human resources management course. It discusses topics like organizational structure, communication, centralization vs decentralization, and barriers to effective communication. Chapter 2 focuses on organizational structure, describing Mintzberg's six parts of organizations and formal vs informal communication. It also discusses outsourcing, offshoring, and migrating human resources functions.
5. Organizational Structure
Formal organization is a fixed set of rules of
organizational procedures and structures.
It refers to the formal relationships of
authority.
6. For example:
In some schools there are some organizations
such as t-MBA Student Councils, students
unions, and senior managers, all of which have
certain roles and responsibilities within its
respective organization.
7. PRESIDENT
t-MBA Student Council
International Relations
t-MBA Student Council
President
Media and
Communication
t-MBA Student Council
President
Social Responsibility and
Educational Activities
t-MBA Student Council
President
Financial Resource
Development
t-MBA Student Council
President
Club Unions
t-MBA Student Council
President
Levels of Hierarchy
When the formal organizations grow, the levels
of hierarchy become clear.
This hierarchy is a system created by people.
8. Centralization & Decentralization
Centralized organizational structures rely on
one individual or a group of people to make
decisions and provide direction for the
company.
Small businesses often use this structure since
the owner is responsible for the company’s
business operations.
9. Decentralized organizational structures often
have several individuals responsible for making
business decisions and running the business.
Decentralized organisations rely on a team-
based environment at different levels in the
business.
Centralization & Decentralization
10. Advantages
Centralized organizations can be extremely
efficient regarding business decisions.
Decentralized organizations utilize individuals
with a variety of expertise and knowledge for
running various business operations. A
management team helps to ensure the
company has knowledgeable directors or
managers to handle various types of business
situations.
11. Disadvantages
Centralized organizations can suffer from the
negative effects of several layers of
bureaucracy.
Decentralized organizations can struggle with
multiple individuals having different opinions
on a particular business decision.
13. Mintzberg describes six parts of
organization:
DOSPAN
-Direct supervision
-Output standardization
-Skills standardization
-Process standardization
-Adjustment
-Norms standardization
14. The six parts of organizations:
MOSTIS
-Middle management
-Operating core
-Strategic management
-Techno structure
-Ideology
-Support staff
15. Outsourcing, offshoring and
migration of HR functions
Outsourcing: if an organization gets a sub-
contractor to undertake part of its production,
it means it is outsourcing.
It enables to cut costs and focus on what it
believes it does best.
16. Offshoring: The migration of an organization’s
activities from one country to another.
17. HR Functions:
Payroll = Employees receive their pay
Work time = Recording hours
Benefits administration= Travel & accomodation
The HR management information system= recording
qualifications and training
Recruiting = Anticipating employees and recruiting
staff
Dismissal and redundancy = ensuring the procedures
are followed
PR = managing internal & external communication
20. Formal & Informal
Communication
Formal communication is communication
through a formal organization structure.
Informal communication emerges through
unofficial channels.
21. Barriers of effective
communication
Language: a message needs to use correct
vocabulary to be coherent
Overload: the receiver may experience problems
with the sheer volume of information
Noise: any noise can hinder the clarity of the
message
Emotion: an individual’s feelings
Sensitivity to receiver: recognise receiver’s needs
Specialist knowledge: select or ignore
Gap: distance between sender and reciever