1. Jafer +91-8939339432, jaferpegabpm@gmail.com
PEGA DEVELOPER
Career Objective:
Seeking a position to utilize my skills and my abilities in the information technology
industry that offers professional growth while being resourceful, innovative and flexible.
Summary:
• Around 4.9 years of experience in IT Industry with 2.6 years of experience in Pega PRPC
development and 2.3 years worked as a Desktop Support Engineer.
• Experience in developing User Interface (UI) using Sections, Flow Actions & Harness.
• Experience in designing PRPC flows, Assignments & Decisions.
• Experience in creating Properties, Activities, Decision rules, Declarative rules & Validation
Rules.
• Implemented Process flows and Screen flows as per User requirement.
• Debugging skills in PRPC using with TRACER, Clipboard & Rules Inspector.
• Creating SLA’s, connect SQL rule, Connect SOAP Rule & correspondence rule.
• knowledge on Agents, Reports, PAL reports & Pre-flight.
Technical Skills:
Tools Pega Rules Process Commander v 6.3 & 7.1
Databases Sql and PGSQL
Web Technologies HTML, XML
Education:
• B.Tech (ECE) from JNTU, India.
• Intermediate from Board of Inter, India.
• SSC from Board of SSC,India.
Professional Experience:
• Working as a Pega Developer in Wipro Technologies Pvt Ltd., in Hyderabad from Feb
2014 to till now. and worked as a Desktop support engineer in Maha Electronics & Allied
Digital Services pvt ltd., Oct may 2011 to Jan 2014.
Projects Handled:

2. Project#1(HCMS)
Role : Developer
Skill/Tools : Pega PRPC
Environment : PEGA PRPC v 7.1
Description:
HCMS is a Web Application for scar and pain treatment, where patient can register and
request for the consultation. A Provider will be assigned to the requested consultation. He reviews the
consultation and generates a prescription then this Prescription will be forwarded to pharmacy. Pharmacy
will ship the prescribed product to the customer. Customer Support team will contact customer and inform
them about the refill and act accordingly.
Responsibilities:
• Worked on developing User Interface using Sections, Harness and Flow Actions.
• Worked on various Flow shapes like Assignment, Decision .
• Involved in creating Properties, Activities, Activity step methods, Decision rules, Declarative
rules, and Validation Rules.
• Used debugging skills with TRACER, Clipboard and Rules Inspector.
Project#2(BCPS)
Role : Developer
Skill/Tools : Pega PRPC
Environment : PEGA PRPC v 6.3
Description:
The BCPS is a web-based application for managing and issuing customer loans across all over the
country. Banking is the provision of services by a bank to individual consumers, rather than to companies,
corporations or other banks. Services offered include savings and transactional accounts,personal loans,
debit cards, and credit cards.
Responsibilities:
• Worked on developing User Interface with Sections, Harness and Flow Actions.
• Involved in creating Properties, Activities, Activity step methods, Decision rules, Declarative
rules, Validation Rules.
• Implemented Process flows and Screen flows as per User requirement.
• Worked on various Flow shapes like Assignment, Utility, Router, Decision .
• Designing the SQL connector to get data from the external database.
Projects Handled:
Project (Win-7 Migration)
Role : Desktop Support Engineer
Skill/Tools : Hardware & Networking

3. Responsibilities:
• Worked on Ticketing tool like CA Service Desk.
• Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to
end-users.
• To handle Day-to-Day operations and providing technical assistance for Users.
• Managing Active directory console, enabling & disabling user account and password
reset with unlock the account
• Managing users, groups and computers in domain environment.
• Configuring & Troubleshooting Network Printer Issues
• Successfully implemented and Managing McAfee Encryption technology for data
security in all laptops.
• Installation and trouble shooting of different application software using remote
connection tools.
• Installing and configuring the Client O.S images through Windows Deployment
Server.
• Managing and Monitoring MacAfee Antivirus server and clients to ensure all the
systems are updated with latest Virus Signatures.
• Troubleshooting Internet related issues
• Installing operating systems like windows xp,vista, windows 7 By using WDS.
PERSONAL DETAILS:
Nationality: Indian
Languages Known: English, Hindi, Urdu, Telugu.
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