Pega handles customer relationship management and business process management. Using Pega improve the efficiency of a number of high volume, high importance operations by more than 50%. This video is introduction to Six R's in Pega. Click here for more info: https://goo.gl/90VNEI

1. Introduction To Six R’s in
Pega

2. Six R’s In Pega
 Many Process Commander applications provide
business process management and automation
through six functional capabilities, informally known
as the Six R’s:
 Following are the Six R’s In Pega:

3.  Receiving— Accepting and capturing the essential
data describing work from multiple sources in
multiple media and formats, from keyboards,
scanners, and external systems.

4.  Routing — Using characteristics of the work and
knowledge about the workforce to make intelligent
matches and assignments.

5.  Reporting — Providing real-time visibility of work in
progress, work completed, productivity, bottlenecks,
and quality.

6.  Responding — Communicating status, requests for
information, and progress to the work originator and
to other people involved in the work, by email, fax,
written mail, and other means.

7.  Researching — Accessing external systems and
databases through connectors to support analysis
and decisionmaking.

8.  Resolving — Through automated processing and
automated support of users, completing the
work and updating downstream systems
promptly.
 Use the Application Inventory landing page (>
Application > Inventory) to see a graphical
overview of the rules in your application,
organized by 6R groups.

9. For More Info,
Click Here:
PEGA Online Training
From Mindmajix

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