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Stacy Vicknair
Software Eng Manager, Netchex
Software Eng Manager, Netchex
linkedin.com/in/stacyvicknair
svicknair@netchexonline.com
Microsoft MVP, 2009 – 2015
Toastmasters DTM
Professional Scrum Master (PSM-I)
Amateur (at best) D&D player
SQLSatBR.com/Sessions/SessionEvaluation.aspx
Have the materials in place that help the team
“know what’s expected of them at work”.
• Employee Handbook
• Onboarding Checklists & Process
• Career Ladder (Job Descriptions)
• What else?
•
squeakyvessel.com/2016/07/11/engineering-
ladders-links-elsewhere/
•
youtube.com/watch?v=jA1Q94d2z10
Although a team can survive with limited
diversity, it limits the company’s capability.
• Diversity isn’t just about ethnicity.
• Don’t let “cultural fit” mean “they’re like me.”
• What else?
•
by Jennifer Brown
•
changecatalyst.co/podcast/
Meeting the basic needs are foundational but
building the “world” our teams live in is how we
help them find their best selves.
• Heuristic work breeds intrinsic motivation.
• If-Then rewards can lead to DEmotivation!
• What else?
•
en.wikipedia.org/wiki/Two-factor_theory
•
by Daniel Pink
Every team needs a unifying event that serves as
their call to action. This catalyst is what brings
the team together and feeds into their purpose.
• Meaningful company, department, team values
• Heard from the team members to the CEO
• What else?
•
by Brené Brown
•
quickenloans.com/press-room/fast-facts/#isms
At an organizational, departmental, or team level
we can unify on a goal, but personal goals are what
help us get there!
• Goals within the organization should align at
the different levels.
• Help team members find the path to their goals!
• What else?
•
youtube.com/watch?v=mJB83EZtAjc
•
github.com/domenicosolazzo/awesome-okr
We set the stage, answer questions, describe the
consequences and we’re most successful when we
let the team adventure.
• Letting the team adventure feeds motivation.
• When we adventure, the team’s in our backpack.
• What else?
•
https://hbr.org/1999/11/management-time-
whos-got-the-monkey
•
by Daniel Pink
If we foster “psychological safety” we can create
an environment where it’s safe to fail and learn.
We awesome things happen, we celebrate.
• Hold “blameless retros”
• Create an environment where failure is safe
• What else?
•
podbay.fm/show/290055666/e/1425614401
•
https://hbr.org/ideacast/2019/01/creating-
psychological-safety-in-the-workplace
Finding the right balance of what we keep versus
what we share should lean towards transparency.
• Keep what’s behind the screen minimal
• Don’t let our own fears prevent openness
• What else?
•
hbr.org/2019/02/how-leaders-can-open-up-to-
their-teams-without-oversharing
•
youtube.com/watch?v=oxYU5GNngnk
Letting toxicity breed (or breeding it ourselves)
can cause a team to fall apart.
• Have the tough conversations
• Be open to feedback, regardless of our bias
• What else?
•
By Douglas Stone, Sheila Heen
•
By Douglas Stone, Bruce Patton, Sheila Heen
•
By Steve McConnell
•
By Gene Kim, Kevin Behr, George Spafford
•
By Gene Kim, Patrick Debois, John Willis, Jez
Humble
• slyflourish.com/2016_dm_survey_results.html
• getwallpapers.com/image/884434
• dicepaperrole.com/wp-content/uploads/2017/0
9/ProfilePic_Radiant.jpg
• i1.wp.com/nerdarchy.com/wp-content/uploads/2018/0
3/RPG-group-2.jpg
• theministryofabnormality.com/index.php/portfolio/beans
-and-slaps/
• syfy.com/syfywire/how-tabletop-games-like-dungeons-
dragons-can-be-therapeutic-for-players

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The Game Master's Guide to People Management

  • 1. Stacy Vicknair Software Eng Manager, Netchex
  • 2. Software Eng Manager, Netchex linkedin.com/in/stacyvicknair svicknair@netchexonline.com Microsoft MVP, 2009 – 2015 Toastmasters DTM Professional Scrum Master (PSM-I) Amateur (at best) D&D player
  • 3.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Have the materials in place that help the team “know what’s expected of them at work”. • Employee Handbook • Onboarding Checklists & Process • Career Ladder (Job Descriptions) • What else? • squeakyvessel.com/2016/07/11/engineering- ladders-links-elsewhere/ • youtube.com/watch?v=jA1Q94d2z10
  • 10.
  • 11. Although a team can survive with limited diversity, it limits the company’s capability. • Diversity isn’t just about ethnicity. • Don’t let “cultural fit” mean “they’re like me.” • What else? • by Jennifer Brown • changecatalyst.co/podcast/
  • 12.
  • 13. Meeting the basic needs are foundational but building the “world” our teams live in is how we help them find their best selves. • Heuristic work breeds intrinsic motivation. • If-Then rewards can lead to DEmotivation! • What else? • en.wikipedia.org/wiki/Two-factor_theory • by Daniel Pink
  • 14.
  • 15.
  • 16. Every team needs a unifying event that serves as their call to action. This catalyst is what brings the team together and feeds into their purpose. • Meaningful company, department, team values • Heard from the team members to the CEO • What else? • by Brené Brown • quickenloans.com/press-room/fast-facts/#isms
  • 17.
  • 18. At an organizational, departmental, or team level we can unify on a goal, but personal goals are what help us get there! • Goals within the organization should align at the different levels. • Help team members find the path to their goals! • What else? • youtube.com/watch?v=mJB83EZtAjc • github.com/domenicosolazzo/awesome-okr
  • 19.
  • 20. We set the stage, answer questions, describe the consequences and we’re most successful when we let the team adventure. • Letting the team adventure feeds motivation. • When we adventure, the team’s in our backpack. • What else? • https://hbr.org/1999/11/management-time- whos-got-the-monkey • by Daniel Pink
  • 21.
  • 22. If we foster “psychological safety” we can create an environment where it’s safe to fail and learn. We awesome things happen, we celebrate. • Hold “blameless retros” • Create an environment where failure is safe • What else? • podbay.fm/show/290055666/e/1425614401 • https://hbr.org/ideacast/2019/01/creating- psychological-safety-in-the-workplace
  • 23.
  • 24.
  • 25. Finding the right balance of what we keep versus what we share should lean towards transparency. • Keep what’s behind the screen minimal • Don’t let our own fears prevent openness • What else? • hbr.org/2019/02/how-leaders-can-open-up-to- their-teams-without-oversharing • youtube.com/watch?v=oxYU5GNngnk
  • 26.
  • 27. Letting toxicity breed (or breeding it ourselves) can cause a team to fall apart. • Have the tough conversations • Be open to feedback, regardless of our bias • What else? • By Douglas Stone, Sheila Heen • By Douglas Stone, Bruce Patton, Sheila Heen
  • 28.
  • 29. • By Steve McConnell • By Gene Kim, Kevin Behr, George Spafford • By Gene Kim, Patrick Debois, John Willis, Jez Humble • slyflourish.com/2016_dm_survey_results.html
  • 30. • getwallpapers.com/image/884434 • dicepaperrole.com/wp-content/uploads/2017/0 9/ProfilePic_Radiant.jpg • i1.wp.com/nerdarchy.com/wp-content/uploads/2018/0 3/RPG-group-2.jpg • theministryofabnormality.com/index.php/portfolio/beans -and-slaps/ • syfy.com/syfywire/how-tabletop-games-like-dungeons- dragons-can-be-therapeutic-for-players