Environmental and social sustainability are fundamental for our future. User-centred design can create services that enhance quality of life, improve efficiency and promote sustainability. In this presentation, Suze shows some inspiring examples of service design for the greater good from around the world. Suze Ingram is an independent User Experience designer and strategist with over 9 years experience. Suze uses her interaction design, user-centred design, visual communication and information architecture skills to create great user experiences. She blogs, runs servicedesignhub.com.au and tries to find spare time for yoga, photography and illustration.