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Prepared by
Prof. Suraj T. Jadhav
CSMSS College of
Polytechnic,Aurangabad
 Needs of Direction and instruction
 Personal Counseling
 Elaborating Decisions
 Needs of directions
 Completeness in instructions
 Need of effective Directions
 Method to ensure instruction should follow
 Characteristics of Direction
 Importance
 Chances of mistake
 Direction gives you smooth functioning
 Loss of resources
 Wastage of time
 Repetitive work
 Chaos in team
 Loss of discipline
 Goals cannot achieves
 At proper time
 To proper person
 Not confusing
 Simple n clear
 Given by proper authorities
 Language of instruction will be known to user
 Must have meaning
 Must have base
 Part of objectives
 Unity of command
 Direct supervision
 Efficient communication
 Follow through
 Force: “ Do what I say, Don't use your Brain or
otherwise……”
 Paternalism: “ Do what I say because I am good to you
……”
 Bargain: “you do what say, I’ll do what you say if
Possible”
 Harmony of Objectives: “ If we perform together we
will be rewarded”
 Reasonable
 Enforceable
 Clearly defined
 Easily understandable
 Acceptance from subordinates
 Should be written
 In proper tone
 At a proper time
Why?
What Quality supervisor
Have?
 Loose confidence
 Seek guidance
 When need support
 Repetitive mistake
 Performance poor
 Behavior
 Productivity effect
 Nervousness
 Stable mind
 Positive thinking
 Good listener
 Sensitive mind
 Problem solver
 Good communicator
 Motivator
Why elaboration? Which Decision?
 Create awareness
 Emphasis Policy
 Avoid confusion
 Avoid gossiping
 Understand duties and
responsibilities
 Uniform
 Extra work hours
 Bonus and benefits
 Roster change
 Transfers
 Training
 What is team? Link in between departments
 Steps in control process
 Controlling methods
 Need of effective controlling
 Control techniques
 Types of supervisory control
What is Team? Why Understand?
 How many?
 Expertise of team members
 Specialty of team
 Positive point of members
 Weakness of team
 Requirement of team
 Key person in team
 Challenges front of team
 To control activity
 Assign work
 To find where they need
support
 Changing size of team
 For training if they need
 Utilization of team
effectively
 To motivate team
 Satisfy need of team
 Setting performance standards
 Measurement of actual performance
 Compare actual performance with standards
 Analyzing deviation
 Taking corrective action
Quality control methods Quantity control methods
 Observation
 Spot inspection
 Oral and written reports
 Performance evaluation
 Discussion between
manager and employee
 Control centers
 Budgets like-ZBB,HRA
 Audits like- internal ,External &
Management
 Ratio analysis
 Break even analysis
 Time preference technique-PERT-
Programme Evaluation and Review
Technique, CPM- Critical Path Method
Using Budget and Budgetary Control
 Suitable
 Forward Looking
 Flexible
 Economical
 Accepted to all
 Periodically reviewed
 Past oriented control technique
 Future oriented control technique
 Market control technique
 Bureaucratic control
 Clan control
 Old control
Directing and controlling at supervisory level

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Directing and controlling at supervisory level

  • 1. Prepared by Prof. Suraj T. Jadhav CSMSS College of Polytechnic,Aurangabad
  • 2.  Needs of Direction and instruction  Personal Counseling  Elaborating Decisions
  • 3.  Needs of directions  Completeness in instructions  Need of effective Directions  Method to ensure instruction should follow  Characteristics of Direction  Importance
  • 4.  Chances of mistake  Direction gives you smooth functioning  Loss of resources  Wastage of time  Repetitive work  Chaos in team  Loss of discipline  Goals cannot achieves
  • 5.  At proper time  To proper person  Not confusing  Simple n clear  Given by proper authorities  Language of instruction will be known to user  Must have meaning  Must have base
  • 6.  Part of objectives  Unity of command  Direct supervision  Efficient communication  Follow through
  • 7.  Force: “ Do what I say, Don't use your Brain or otherwise……”  Paternalism: “ Do what I say because I am good to you ……”  Bargain: “you do what say, I’ll do what you say if Possible”  Harmony of Objectives: “ If we perform together we will be rewarded”
  • 8.  Reasonable  Enforceable  Clearly defined  Easily understandable  Acceptance from subordinates  Should be written  In proper tone  At a proper time
  • 9. Why? What Quality supervisor Have?  Loose confidence  Seek guidance  When need support  Repetitive mistake  Performance poor  Behavior  Productivity effect  Nervousness  Stable mind  Positive thinking  Good listener  Sensitive mind  Problem solver  Good communicator  Motivator
  • 10. Why elaboration? Which Decision?  Create awareness  Emphasis Policy  Avoid confusion  Avoid gossiping  Understand duties and responsibilities  Uniform  Extra work hours  Bonus and benefits  Roster change  Transfers  Training
  • 11.  What is team? Link in between departments  Steps in control process  Controlling methods  Need of effective controlling  Control techniques  Types of supervisory control
  • 12. What is Team? Why Understand?  How many?  Expertise of team members  Specialty of team  Positive point of members  Weakness of team  Requirement of team  Key person in team  Challenges front of team  To control activity  Assign work  To find where they need support  Changing size of team  For training if they need  Utilization of team effectively  To motivate team  Satisfy need of team
  • 13.  Setting performance standards  Measurement of actual performance  Compare actual performance with standards  Analyzing deviation  Taking corrective action
  • 14. Quality control methods Quantity control methods  Observation  Spot inspection  Oral and written reports  Performance evaluation  Discussion between manager and employee  Control centers  Budgets like-ZBB,HRA  Audits like- internal ,External & Management  Ratio analysis  Break even analysis  Time preference technique-PERT- Programme Evaluation and Review Technique, CPM- Critical Path Method Using Budget and Budgetary Control
  • 15.  Suitable  Forward Looking  Flexible  Economical  Accepted to all  Periodically reviewed
  • 16.  Past oriented control technique  Future oriented control technique  Market control technique  Bureaucratic control  Clan control  Old control