G. Rama Gopala Rao has over 3 years of experience in systems administration and networking. He has extensive experience with Windows operating systems and servers, including Windows Vista, Windows XP, Windows Server 2003, and Windows Server 2008. He is proficient in areas like Active Directory, network infrastructure design and management, and solving both software and hardware issues. Currently he works as a System Administrator at JDM Software Ltd where his responsibilities include managing user accounts, groups and access rights, supporting remote users, imaging desktops and laptops, and resolving various technical problems.

1. CURRICULAM VITAE
Mobile: 9989658757
G.Rama Gopala Rao E-mail: ramagopalit@gmail.com
Career Objective:
Seeking a challenging career in the field of Windows Server support Administration in a technology
driven organization where my knowledge and experience can be shared, enriched and where I can
work with dedication and zeal so as to add quality to company’s services.
Professional Summary:
 3 years of experience in the areas of leading all stages of Systems Administration.
 Extensive experience in installation, administration and networking in various environments.
 Thorough knowledge of Windows Vista; Windows XP; Windows Server 2003; Windows Server
2008; OS/2; TCP/IP; InstallShield; Ghost; Deploy Center;
 Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy
Management Console (GPMC); DHCP; WINS; and DNS.
 Proficient in Designing and Implementing and managing Active Directory and Network
Infrastructure,
 Solving of all Software & Hardware issue windows XP,2007 etc.,
 Most Familiar of Microsoft Outlook 2007, 2010 configuration & resolving the issues.
 Outstanding leadership abilities: able to co-ordinate and direct all phases of project-based
efforts while managing, motivating, and leading project teams.
Technical Expertise:
Operating systems: Windows Vista; Windows XP / 7/8, Windows Server 2003; Windows 2008,
Hardware: Servers from HP, HCL-PC Compatibles Pentium IV, Network Interface Cards, Wireless
Modems, Switches, Hubs, and Network printers.
Networking Services, Protocols & Topologies: WINS, DNS, DHCP, LAN, WAN, TCP/IP, HTTP.
Certifications:
Microsoft® Certified Technology Specialist (MCTS 2011)
https://mcp.microsoft.com/authenticate/validatemcp.aspx
Transcript ID: 978291
Access Code: RAMAGOPALARAO
Relevant project experience
Project:
Organization : JDM Software Ltd.
Duration : April 2012 to till date
Job Designation : System Administrator
Responsibilities
 Managed user accounts, groups, print queues and controlling access rights using Active
Directory.
 Supported all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.
 Created images for various divisions for all desktops and laptops using Ghost.

2.  LAN Administration: added users; printers; removed users; controlling access right list.
 Designed, planned and implemented Group Policy, delegation strategies and OU structure.
 Maintaining VOIP lines and giving support for VPN client.
 Working on User/Customer tickets and resolving the issues. Handling out locations call closure
and customer satisfaction.
 Hardware, Operating System, and Dialup related problems.
 Installing and administering network printing.
 Design, implementation for the Local Area Network.
 Operating system related problems (like system not booting, not able to log into the system,
system hanging etc.)
 Maintaining and updating of all servers with critical patches / hot fixes and with latest
antivirus definitions files
 Managing Client Operating Systems like Windows XP and Windows 7.
 Installation of latest software patches.
 Maintaining Security for systems through Antivirus team
 McAfee agent trouble shooting.
 Rectifying and Troubleshooting Network Problems LAN
 Hand full experience on hardware and software related issues.
 Solving day-to-day Technical Problems.
 Working with different Project Managers on their IT requirements.
 Basic installation of MySQL server 2005, 2008
 Google apps installation and configuring mails to outlook 2007.
 Outlook configuration and taking backup of Outlook Periodically
 Assigning rights and privileges to users to access files and folders.
 Providing the File Server Access and Print Server Access to End Users
 Diagnosing issues related to hardware and coordinating with vendor
 Installation, configuration, troubleshooting & monitoring servers.
 Maintaining Network, Systems, Servers and installation and configuring Printers healthy.
 Remote Administration using Terminal Service and VNC.
 Coordinating replacements of hardware faults for the servers as per the process.
 Installing operating systems Win XP/ windows vista /windows 7 Desktop’s
 Installing and configuring new hardware and software.
Academic Profile:
Bachelor of Commerce 2003.
Personal Details:
Name : G.Rama Gopala Rao
Father’s Name : G. Rama Rao
Date of Birth : 30-07-1990

3. Lang. Known & Write : English, Hindi, Telugu
Address : Door No. 7-1-38/1/95 Dharam karamroad
Ameerpet, Hyderabad, Andhrapradesh
Rama Gopala Rao G