1. TTHHEE SSEEVVEENN HHAABBIITTSS PPAARRAADDIIGGMM
IInntteerrddeeppeennddeenncc
Seek First to
Understand
… Then to be
Understood
ee
PUBLIC
VICTORY
Synergize
Think Win/Win
IInnddeeppeennddeennccee
Put First
Things First
PRIVATE
VICTORY
Be
Proactive
Begin with
the End in Mind
DDeeppeennddeennccee
Sharpen the Saw
2. 2
FOUR DIMENSIONS OF RENEWAL
PPHHYYSSIICCAALL
Exercise, Nutrition,
Stress Management
MMEENNTTAALL
Reading, Visualizing,
Planning, Writing
SSOOCCIIAALL//EEMMOOTTIIOONNAALL
Service, Empathy,
Synergy, Intrinsic Security
SSPPIIRRIITTUUAALL
Value Clarification
& Commitment, Study
& Meditation
3. 3
THE UPWARD SPIRAL
Commit Learn Do
Commit
Do Learn
Learn
Do
Learn
Commit
Do Commit
4. Independent
4
PROACTIVE MODEL
FFrreeeeddoomm
ttoo
SSttiimmuulluuss RReessppoonnssee
CChhoooossee
Self-
Awareness
Imagination Conscience
Will
6. 6
LEVELS OF COMMUNICATION
HHiigghh
TTRRUUSSTT
Synergistic (Win/Win)
Respectful (Compromise)
Defensive (Win/Lose or Lose/Win)
CCOOOOPPEERRAATTIIOONN
LLooww
LLooww HHiigghh
7. 7
PARADIGM SHIFTS
A BREAK FROM
TRADITIONAL WISDOM
TOWARD
7 HABITS PRINCIPLES
Habit 1 We are a product of our environment
and upbringing.
Habit 2 Society is the source of our values.
Habit 3 Reactive to the tyranny of the urgent.
Acted upon by the environment.
Habit 4 Win-lose.
One-sided benefit.
Habit 5 Fight, flight, or compromise when
faced with conflict.
Habit 6 Differences are threats.
Independence is the highest value.
Unity means sameness.
Habit 7 Entropy.
Burnout on one track - typically work.
We are a product of our choices to our
environment and upbringing.
Values are self-chosen and provide
foundation for decision making. Values
flow out of principles.
Actions flow from that which is
important.
Win-win.
Mutual benefit.
Communication solves problems.
Differences are values and are
opportunities for synergy.
Continuous self-renewal and self-improvement.
8. 8
BE PROACTIVE
I can forgive, forget, and let
go of past injustices
I’m aware that I’m responsible
I’m the creative force of my life
I choose my attitude,
emotions, and moods
12. 12
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HHAABBIITT 11
Be Proactive.
Proactive people take
responsibility for their own
lives. They determine the
agendas they will follow
and choose their response
to what happens around
them.
Be Reactive.
Reactive people don’t take
responsibility for their own
lives. They feel victimized,
a product of
circumstances, their past,
and other people. They do
not see as the creative
force of their lives.
13. EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
13
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
Begin with the End in
Mind. These people use
personal vision, correct
principles, and their deep
sense of personal meaning
to accomplish tasks in a
positive and effective way.
They live life based on
self-chosen values and are
guided by their personal
mission statement.
Begin with No End in
Mind. These people lack
personal vision and have
not developed a deep
sense of personal meaning
and purpose. They have
not paid the price to
develop a mission
statement and thus live
life based on society’s
values instead of self-chosen
values.
HHAABBIITT 22
14. EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
14
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
HHAABBIITT 33
Put First Things First.
These people exercise
discipline, and they plan
and execute according to
priorities. They also “walk
their talk” and spend
significant time in
Quadrant II.
Put Second Things First.
These people are crisis
managers who are unable
to stay focused on high-leverage
tasks because of
their preoccupation with
circumstances, their past,
or other people. They are
caught up in the “thick of
thin things” and are driven
by the urgent.
15. EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
15
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
HHAABBIITT 44
Think Win-Win.
These people have an
abundance mentality and
the spirit of cooperation.
They achieve effective
communication and high
trust levels in their
Emotional Bank Accounts
with others, resulting in
rewarding relationships
and greater power to
influence.
Think Win-Lose or Lose-
Win. These people have a
scarcity mentality and see
life as a zero-sum game.
They have ineffective
communication skills and
low trust levels in their
Emotional Bank Accounts
with others, result-ing in a
defensive mentality and
adversarial feelings.
16. EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
16
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
HHAABBIITT 55
Seek First to Understand,
Then to Be Understood.
Through perceptive
observation and empathic
listening, these non-judgmental
people are
intent on learning the
needs, interests, and
concerns of others. They
are then able to
courageously state their
own needs and wants.
Seek First to Be Understood.
These people put forth their
point of view based solely
on their auto-biography and
motives, without attempting
to understand others first.
They blindly prescribe
without first diagnosing the
problem.
17. EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
17
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
HHAABBIITT 66
Synergize.
Effective people know
that the whole is greater
than the sum of the parts.
They value and benefit
from differences in
others, which results in
creative cooperation and
team-work.
Compromise, Fight, or Flight.
Ineffective people believe
the whole is less than the
sum of the parts. They try
to “clone” other people in
their own image. Differences
in others are looked upon as
threats.
18. EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
18
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
HHAABBIITT 77
Sharpen the Saw.
Effective people are
involved in self-renewal
and self-improvement in
the physical, mental,
spiritual, and social-emotional
areas, which
enhance all areas off their
life and nurture the other
six habits.
Wear Out the Saw.
Ineffective people fall
back, lose their interest,
and get disordered. They
lack a program of self-renewal
and self-improvement
and
eventually lose the cutting
edge they once had.
21. 21
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
The Seven HHaabbiittss cceenntteerr oonn
ttiimmeelleessss aanndd uunniivveerrssaall pprriinncciipplleess
ooff ppeerrssoonnaall,, iinntteerrppeerrssoonnaall,,
mmaannaaggeerriiaall,, aanndd oorrggaanniizzaattiioonnaall
eeffffeeccttiivveenneessss.. LLiisstteedd bbeellooww aarree tthhee
sseevveenn pprriinncciipplleess uuppoonn wwhhiicchh tthhee
SSeevveenn HHaabbiittss aarree bbaasseedd--pprriinncciipplleess
wwhhiicchh aarree iinn oouurr cciirrccllee ooff iinnfflluueennccee..
22. SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
1. The principle of continuous learning, of self-reeducation
22
- the discipline that drives us
toward the values we believe in. Such constant
learning is required in today’s world, in light of
the fact that many of us can expect to work in
up to five radically different fields before we
retire.
2. The principle of service, of giving oneself to
others, of helping to facilitate other people’s
work.
23. SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
3. The principle of staying positive and
optimistic, radiating positive energy - including
avoiding the four emotional cancers (criticising
complain- ing, comparing, and competing).
4. The principle of affirmation of others - treating
23
people as proactive individuals who have
great potential.
5. The principle of balance - the ability to identify
our various roles and to spend appropriate
amounts of time in, and focus on, all the
impor- tant roles and dimensions of our life.
Success in one area of our life cannot
compensate for neglect or failure in other
areas of our life.
24. 6. The balance of spontaneity and serendipity -
the ability to experience life with a sense of
adventure, excitement, and fresh rediscovery,
instead of trying to find a serious side to
things that have no serious side.
7. The principle of consistent self-renewal and
self- improvement in the four dimensions of one’s
life: physical, mental, spiritual, and social-emotional.
24
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
25. 25
PYRAMID OF INFLUENCE
TEACHING
RELATIONSHIP
EXAMPLE
29. 29
FOUR UNIQUE HUMAN
ENDOWMENTS
11.. SSeellff--AAwwaarreenneessss
We begin to become self-aware and
explore the programs we are living out. We
come to realize that we stand apart from our
pro-gramming and can even examine it. We
also realize that between stimulus and
response, we have the freedom to choose.
This self-awareness then leads to the ability
to look at other unique endowments in our
secret life.
30. FOUR UNIQUE HUMAN
ENDOWMENTS
Our conscience is our internal sense of
right and wrong, our “moral nature.” It is the
“greater harmonizer” and “balance wheel” of
all the principles that govern our behaviour.
Our conscience gives us a sense of the
degree to which our thoughts and actions are
in harmony with our principles.
30
22.. CCoonnsscciieennccee
31. 31
FOUR UNIQUE HUMAN
ENDOWMENTS
33.. PPoowweerr ooff IImmaaggiinnaattiioonn
We can visit the power of the mind to
create or to imagine that which does not exist
now. In that imagination lie our faith and our
hope for the future. We look at what is
possible, what we can envision.
32. 32
FOUR UNIQUE HUMAN
ENDOWMENTS
44.. WWiillllppoowweerr oorr IInnddeeppeennddeenntt WWiillll
Willpower refers to our determination,
our resoluteness - our ability to act based
solely on our self-awareness. We ask
ourselves, “Am I really willing to to the
distance on my mission statement?” “Am I
willing to walk my talk?” “Am I really willing
to put first things first in spite of external
distractions and pressures?” “Am I going to
live a life of total integrity?”
34. BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
1. A mission statement should be timeless and
34
changeless. Because goals are not
timeless, they should not be included.
Mission state- ments should be based
upon unchanging core principles that
operate regardless of present realities or
situations. This changeless core will
enable us to live with changes inside
other people and inside the environment. As
our consciousness grows and we mature,
we will gradually strengthen, deepen, and
improve our mission statement.
Nevertheless, we should always initially write
our mission statement as if it will never
change - as if it were timeless.
35. 2. A mission statement should deal with both
ends and means. Ends have to do with what
we are about. Means have to do with how
we go about achieving those ends. Principles
are what we implements to achieve those ends.
Ends and means are inseparable. In truth,
ends preexist in the means. “You’ll never
achieve a worthy end through unworthy
means.”
35
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
36. BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
3. A mission statement should deal with all
36
four of our basic needs:
a. To live (our physical and economic
needs)
b. To love and to be loved (our cultural
and social ends)
c. To learn (our needs to grow,
develop, be recognized, and be
useful) d. To leave a legacy
(our spiritual need for
meaning, for feeling that life matters,
that we add value and make a
difference.
37. BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
4. A mission statement should deal with all the
significant roles of our life, such as a parent,
teacher, manager, neighbour, and so forth.
37
“Internalizing” our
mission statement will also help us get a
clear understanding of what is truly
important. Goethe once said, “Things which matter
most must never be at the mercy of things which
matter least.” This means that we learn how to
say no at appropriate times. Every time we
say yes to something that is of little or no
importance, we are saying no to something
that is more important. Almost every day,
most of us are caught in circum- stances
where we should say no but don’t. We often lack
the ability to utter a firm but gracious no.
38. 38
SIX LEVELS OF INITIATIVE
6
Use own judgement, not necessary to report
5
Use own judgement, report routinely
4
Use own judgement, report immediately
3
Bring recommendations
2
Ask for instructions
1
Wait for instructions
39. 39
UUrrggeenntt NNoott UUrrggeenntt
II IIII
. Crisis
. Pressing problems
. Deadline-driven projects,
meetings, preparations
. Preparation
. Prevention
. Values clarification
. Planning
. Relationship building
. True re-creation
. Empowerment
IIIIII IIVV
. Interruptions, some
phone calls
. Some mail, some reports
. Some meetings
. Many proximate,
pressing matters
. Many popular activities
. Trivia, busywork
. Some phone calls
. Time wasters
. “Escape” activities
. Irrelevant mail
. Excessive TV
NNoott IImmppoorrttaanntt IImmppoorrttaanntt
40. 40
Duplicity
Unkindness
Violated
expectations
Outside stress
and pressures
PERSONAL IMMUNE SYSTEM
Time wasters
Interruptions
Pressing
problems
Crises
Live the Seven Habits
Spend time
in Quadrant II
Follow correct
principles
Control own life
Maintain high
Emotional Bank
Account with self
and others
Maintain reserve
capacity
Be resilient
Empower and
serve others
Communicate
Empathically
Synergize with
others using a
win-win approach
41. 41
EEMMOOTTIIOONNAALL BBAANNKK
AACCCCOOUUNNTT
KEEP PROMISES
APOLOGIZE
CLARIFY
EXPECTATIONS
TREAT OTHER
KINDLY
UNDERSTAND
OTHERS
LOYALITY TO THE
ABSENT
