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Prevention Program Essay Instructions
• Develop your own prevention program for substance
abuse. Include in the design your:
• Target audience
• How your program will reach your target audience
(e.g. where it will be held)
• What information will be presented/discussed in your
program
• The format in which that information will be
presented
• Specific strategies you might use to reduce the
likelihood that an individual might engage in substance abuse in
the future
Please be sure to defend or justify each of these elements. For
example, explain why you believe your prevention program will
be the most effective if it is geared toward your chosen target
audience.
• Based on your impressions of the reading and notes,
what is the one key factor that will help facilitate lower levels
of substance dependence in substance abuse treatment? Briefly
explain why you highlighted the factor you chose, and discuss
how your program helps to cultivate or strengthen that factor in
your participants.
Assignment Expectations and Grading Criteria
This will be a 3 page, double spaced paper.
Please write your answers in paragraph form, in 12 point font,
double spaced. Points will be taken away if answers are
submitted in bullet point form or in incomplete-sentences.
Include a cover page that lists your name, the title of your
paper, and your institution (Georgia Southern University).
Be sure to include a running head at the top of each page
(according to APA format), and include a reference page. The
cover and reference pages are not included in the three page
requirement. An abstract is not necessary.
Assignments must be submitted in APA format, and all sources
used (including lecture slides or the textbook) must be cited and
referenced.
This assignment is worth 75 points.
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Business & Society
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The online version of this article can be found at:
DOI: 10.1177/0007650312446441
2012 51: 355 originally published online 6 June 2012Business
Society
Judy N. Muthuri, Jeremy Moon and Uwafiokun Idemudia
Developing Countries
Corporate Innovation and Sustainable Community Development
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1 International Centre for Corporate Social Responsibility,
Nottingham University Business
School, Nottingham, UK
2York University, Toronto, Canada
Corresponding Author:
Judy N. Muthuri, International Centre for Corporate Social
Responsibility, Nottingham
University Business School, Jubilee Campus, Wollaton Road,
Nottingham, NG8 1BB, UK
Email: [email protected]
Corporate Innovation
and Sustainable
Community
Development in
Developing Countries
Judy N. Muthuri1, Jeremy Moon1,
and Uwafiokun Idemudia2
Abstract
The role of multinational corporations (MNCs) in fostering or
undermining
development within poor communities in developing countries
has been a
subject of intensive debate within academic and practitioner
circles. MNCs
are not only considered an obstacle to development but also as
sources of
solutions to some of the pressing social and environmental
problems facing
these communities. This article reviews the way in which
companies frame
(a) sustainable community development, and (b) their
engagements in the
community. It then considers the implications of both for
sustainable com-
munity development and poverty alleviation in developing
countries. The
article then proposes an agenda for future research centering on
how cor-
porations innovate in their governance roles and the conditions
in which
community development innovations are created, take shape,
and are put
into practice. The article concludes with an introduction to the
other articles
presented in this special issue highlighting also their main
contributions.
Guest Editors’ Introduction for Special Issue
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356 Business & Society 51(3)
Keywords
sustainable community development, corporate community
involvement,
corporate social responsibility, corporate social innovation
The relationship between multinational corporations (MNCs)
and commu-
nity development in developing countries has traditionally been
a subject of
intense disagreements and debates within development studies
(see Paul &
Barbato, 1985). However, since the late 1990s, the gradual shift
in the recon-
ceptualization of business–society relationship from business
and society
(i.e., a collateral system) to business in society (i.e., an
interpenetrating sys-
tem) has offered new spaces for the thinking about the roles of
MNCs in
fostering or undermining development within poor countries.
This reconcep-
tualization is partly because although Western MNCs are often
attracted to
developing countries because of their abundance of natural
resources, cheap
labor, and weak governance structures, globalization of
communications also
means that a business–as-usual approach by MNCs is no longer
risk free,
given that corporate misdemeanors are often broadcast in real
time to socially
aware consumers and investors at home and abroad.
Moreover, corporate rethinking about global supply chains is
not simply
about risk. Through accreditation or branding within fair trade
or other
responsible business systems, companies can win new partners,
customers,
and investors. Indeed, many companies attest to the advantages
of social
investment in their supply chains as a means of enhancing the
reliability and
quality of their products. As a result, many leading MNCs have
turned to the
discourse and practice of “corporate social responsibility” or
“corporate citi-
zenship” as a strategy to maximize opportunities that come with
operating in
developing countries as well as to manage associated risks.
Accordingly,
many MNCs are now seen not only as obstacles to development
but also as
sources of solutions to some of the pressing problems facing the
people in
developing countries. Hence in this article and those that
follow, consider-
ation is given to the motives for and the means by which
companies operating
in developing countries seek to innovate as they address various
challenges
in developing countries, which together would contribute to
sustainable com-
munity development. The article considers the lessons that can
be drawn
about the opportunities and risks associated with MNCs’ efforts
to contribute
to sustainable community development in developing countries,
the chal-
lenges that persist both for the communities in question and for
the corpora-
tions themselves, and the implications for the process and
outcomes for
sustainable community development.
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Muthuri et al. 357
The significance of sustainable community development stems
from the
fact that it is often posed as a cluster solution to the problem of
relative eco-
nomic underdevelopment and the widespread poverty endemic
to developing
countries (Sachs, 2005). The significance for MNCs is that they
often operate
in areas of developing countries that are characterized by
limited governmen-
tal presence, a high incidence of poverty and diseases such as
HIV/AIDs, a
lack of basic social infrastructure, and the problem of
environmental degra-
dation. Consequently, the activities of MNCs either by omission
or commis-
sion are bound to exacerbate or ameliorate these problems and
their impact
on local populations. Therefore, it is axiomatic that companies
need to under-
stand and develop strategies for dealing with their market and
nonmarket
environments, particularly their political, social, human, and
environmental
impacts (Baron, 1995). Their ability to assess and respond
effectively to these
kinds of issues can have significant ramifications for both their
ability to
secure the social license to operate and their bottom line.
Hence, our core concern is to better understand how MNCs seek
to inno-
vate in their efforts to address sustainable community
development issues in
developing countries and the consequences of such efforts for
both the com-
munities and other stakeholders. Equally, it should be noted that
the expecta-
tions that governments, civil society, and local communities
have of MNCs in
developing countries may differ from those prevalent in their
own countries of
origin. These expectations often relate to the need for MNCs to
assume para-
governmental roles (Crane, Matten, & Moon, 2008), in part
reflecting gover-
nance shortcomings noted above, and in part reflecting the
resources, networks,
and capacity that MNCs bring to the often desolate communities
within which
they operate (Muthuri, 2008a). The article seeks to understand
how MNCs
adapt to their stakeholders’ expectations of wider governance
roles in the com-
munity, how companies make sense of their new roles, and what
innovations
pertaining to corporate community involvement (CCI)
processes, systems,
policies, techniques, and practices companies adopt to enact
their new roles as
agents of community development in developing countries.
Addressing these
questions is particularly important as notwithstanding company
claims and
anecdotal evidence of MNCs taking development-related
activities more seri-
ously, there is a need for the further research to confirm and
explain such
changes (see Kemp, 2010).
The article continues as follows. In the next section the ways in
which
corporations frame their business in society engagements in
developing
countries, with reference to “corporate social responsibility,”
“corporate citi-
zenship,” and “business–community partnerships,” are
discussed. This dis-
cussion is followed by a section on the more practical aspects of
the role of
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358 Business & Society 51(3)
business in development, particularly linking it to the
predominant modes
with which corporations engage in communities or corporate
community
involvement (CCI). In the subsequent section the question of
“community” is
revisited as well as the range of policy initiatives adopted by
MNCs as they
seek to contribute to sustainable community development.
Thereafter, the
notion of “sustainable community development” and the
implications of
companies taking on responsibility for community development
are exam-
ined. The article concludes by identifying future research
agendas on sustain-
able community development and by highlighting the
contributions to this
agenda of the other four articles of this special issue.
Corporate Framing of Business in Society
The prevalence of CCI in developing countries is influenced by
the sociocul-
tural, economic, and political factors in the countries of their
operation. For
example, due to high levels of poverty, illiteracy,
unemployment, disease,
poor governance, and a lack of infrastructure, companies are
expected to
play a role in addressing these problems (Newell & Frynas,
2007; Visser,
2008). This expectation has meant that CCI in developing
countries is often
increasingly framed within the discourses of “development,”
“poverty alle-
viation,” and “the millennium development goals” (Idemudia,
2007b; Visser,
2008) as an avenue for business involvement in development
(Eweje, 2006;
Hamann, Woolman, & Sprague, 2008; Moon, 2007; Muthuri,
2008a). This
language has been picked up by companies, such as Shell in
Nigeria, which
adopted a sustainable community development framework in
their CCI
programs.1
Stakeholder expectations for corporations to take on wider
governance
roles in community development are attributed to the changes in
institutional
relationships between business and governments, with claims of
shifting or
declining roles of governments in wealth creation and social
services provi-
sion that compel companies to step into the traditional roles
played by gov-
ernments (Crane, Matten, & Moon, 2008; O’Rourke, 2004).
Driven by the
need to enhance their reputation and increase legitimacy and
goodwill in the
local communities, companies in developing countries provide a
range of
social initiatives such as health care, education, economic
welfare, infrastruc-
ture development, communication, and environmental protection
(Hamann
et al., 2008; Idemudia, 2007b). Such provision has meant that
companies’
roles in the community have gone beyond traditional
philanthropy to incor-
porate more engaged activities in the political, social, and
economic spheres
of the community (Visser, 2008). This engagement in turn has
led companies
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Muthuri et al. 359
to reframe their “business and” or “business in” society
relationships
(Muthuri, 2008a).
As a consequence of acting as providers of social entitlements
for indi-
viduals in these geographical communities, companies are often
conferred
“citizenship” status based on their active participation in social
activities and
the provision of public goods (Andriof & McIntosh, 2001;
Gardberg &
Fombrun, 2006; Moon, Crane, & Matten, 2005; Waddock,
2001). Corporate
citizenship is based on the metaphor of human citizenship,
which encourages
corporate entities’ participation and engagement in community
affairs (Neron
& Norman, 2008). Engagement in community development and
poverty
reduction often casts companies into political roles; in other
words, compa-
nies can sometimes act as “governments,” or as “citizens,” in
the administra-
tion of aspects of citizenship rights for individuals in the
community (Matten
& Crane, 2005).
The article by Arora and Kazmi (2012) employs a corporate
citizenship
framework in its analysis of business, acting collaboratively to
form a bridge
between public sector organizations and rural communities and
to assist them
in achieving their respective developmental goals. In particular,
they adopt
Valente and Crane’s (2010) framework of four strategies for
corporate citi-
zenship (also developed in the context of developing country
communities):
to directly provide social services to communities, support
governments in
building governance structure, substitute government by
providing privatized
social services, and stimulate alternative models of providing
social
services.
It is common to find companies describing their community
relationships
as part of their “citizenry” duty as indicated in the following:
As a good corporate citizen, we respect the dignity and human
rights
of individuals and communities everywhere we operate. We
strive to
make a lasting contribution to the well-being of these
communities
while generating strong investor returns. (Anglo American:
http://
www.angloamerican.com/about/principles)
Being a premier pharmaceutical company in the country, GSK’s
core
value is to be a good corporate citizen. It is committed to the
communi-
ties in which it works. Support to the community through
charitable
initiatives is the way through which it invests in society. This is
done
by: Being proactive in improving the environment; Participating
and
contributing actively for Tribal Welfare. (GlaxoSmithKline—
India,
http://www.gsk-india.com/corporate-index.html)
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360 Business & Society 51(3)
We believe commitment to good corporate citizenship is a
fundamental
part of achieving sustained value creation for both society and
our
company, and thus to ensuring the future of the work that we
do. We
believe being a good corporate citizen requires building
successful
partnerships with our customers, suppliers and communities and
is
critical to establishing a trusted brand and responsible
reputation.
(DHL-Kenya:
http://www.dhl.co.ke/publish/ke/en/about/citizenship/
context/approach.low.html)
These “corporate citizenship” statements represent the
pragmatic, instru-
mental, and normative reasoning that drives company
engagement in com-
munity activities. First, companies now recognize local
community as a key
stakeholder and are aware that they must act responsibly
(because of either
pragmatic or normative motives). Second, “corporate
citizenship” is a con-
crete way for the companies to demonstrate their public
spiritedness and con-
tribution to the public good (pragmatic motive). Third,
companies believe
that CCI is the “right thing to do,” and when they give
something back to
society, they improve the well-being of their local or global
communities
(normative, instrumental motives). Fourth, successful
partnerships with com-
munities are good for the business, as they help establish a
responsible repu-
tation (instrumental motive).
Partnerships offer a tangible mode of business–society
relationships in
general and of enacting corporate citizenship in particular.
Partnerships,
including with governmental bodies (Moon, 2002), with NGOs
alone
(Seitanidi, 2010), and with all three sectors (Muthuri, 2007), are
well known
in more developed countries, and they are very much a feature
of Western
corporations’ mode of managing their relationships with
society. In their arti-
cle, Kolk and Lenfant (2012) use a partnership approach to their
study of
business involvement in a conflict setting. Kolk and Lenfant
adopt Muthuri
and colleagues’ (Muthuri, Chapple, & Moon, 2009) framework
for business–
NGO collaboration, which distinguishes three styles of
partnership relation-
ships: philanthropic, engagement, and transformation. In the
philanthropic
type, the NGO was effectively an intermediary between the
corporation and
its resources (usually financial). Latterly partnerships have also
taken the
form of community involvement, which usually entails fuller
engagement by
both partners in the context of poor governance systems.
Transformation dis-
tinguishes those types of relationship that bring about some
change in the
capacity of the community in question, usually with reference to
capabilities
and self-determination.
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Muthuri et al. 361
The article by Valente (2012) explores six different business–
community
partnerships to investigate the significance of “local context”
therein and
does so specifically through examination of the role of different
forms of
capital. The main finding is about the significance of different
sorts of capital
within partnerships, but it also distinguishes between
partnerships according
to two sorts of capital: resource capital (tangible or intangible)
and institu-
tional capital. These types of capital inform the overall
sustainability strategy
adopted by the companies and are also acquired as a function of
unfolding
stakeholder relationships.
Similarly, in an attempt to facilitate more dialogue and
conceptual
exchange between traditional community development
practitioners and
those in the corporate sector as a strategy to strengthen
corporate contri-
bution to community development, Owen and Kemp’s article
(2012)
draws on the revised “Asset-Based Community Development”
(ABCD)
approach that is inspired by research and practice in the mining
sector.
The issue of sustainable community development is framed
using an
“Asset” lens that highlights the existing collective capacities of
a com-
munity as a basis for collective action for addressing problems
of com-
munity development. This emphasis on community capacities
and
collective action between business and communities, in which
both are
actively participating in dialogical processes, offers a different
frame-
work from more traditional forms of corporate engagement that
tended to
focus on community needs.
The discussion so far has been on the broad framing of
business–society
relationships in developing countries. The more practical
strategies that cor-
porations adopt, under the heading “Corporate Community
Involvement,”
are considered next.
Corporate Community Involvement: An Overview
Although issues such as poverty, disease, illiteracy,
homelessness, corrup-
tion, and pollution are now recognized as part of the
contemporary corporate
social responsibility (CSR) agenda (Chapple & Moon, 2005;
Jenkins, 2004;
Porter & Kramer, 2002; Selsky & Parker, 2005), explicit
business efforts
to address these kind of problems are sometimes fragmented
(Boyle &
Boguslaw, 2007). At issue here is the nature of business
motivation for its
involvement and the organizational structures and forms of the
initiatives it
deploys to address these developmental challenges.
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362 Business & Society 51(3)
First, the corporate motivation for addressing developmental
problems in
developing countries could either be because of a strong moral
commitment
to its stakeholders or because the corporation has a strong
pragmatic interest
to do so (Ackerman, 1973; Gutiérrez & Jones, 2004; Kapelus,
2002). As
such, whichever of these motivations underpins a corporate
action, it is bound
to have significant ramifications for the performance and impact
of the initia-
tive. For instance, whereas actions with altruistic motivations
alone, such as
a charitable donation, might not withstand economic downturns
as in the case
of the recent global economic meltdown, actions motivated by
only prag-
matic interest would likely distance important social partners
(Gutiérrez &
Jones, 2004; Kapelus, 2002). Consequently, a number of studies
have sug-
gested that a sustainable and effective venture is likely to occur
when both
motivations are at play (Altman, 2000). For example, research
has shown that
the key to a corporation’s community relationships’ success in
developing
countries is the genuine involvement as opposed to traditional
approaches
like making only charitable contributions or just being a good
employer
(Hess, Rogovsky, & Dunfee, 2002; Schmitt, 2010).
Second, businesses have been accused of contributing to such
problems as
social displacement, complicity in political corruption and
perpetuating des-
potic regimes, cultural vandalism (e.g., desecrating sacred
places), and eco-
nomic exploitation (e.g., low wages). Hence, businesses have
been called
upon to take market, civic, and social responsibilities for their
actions and
inactions (Bendell, 2000). They have responded to these calls
and sought to
avoid, minimize, and correct negative consequences of their
pursuit of eco-
nomic goals (Andriof & McIntosh, 2001), by means of their
engagement in
social initiatives in the communities where they operate
(Margolis & Walsh,
2003), a practice commonly referred to as corporate community
involvement
(Muthuri, 2008b).
Corporate community involvement can be considered as the
origin of the
wider concept of CSR and remains a core part of companies’
CSR agenda,
especially in developing countries (Chapple & Moon, 2005).
Indeed, whereas
the involvement of companies in community initiatives through
business phi-
lanthropy and paternalism even pre-dates business
incorporation, in recent
years businesses have sought to innovatively employ slightly
different organi-
zational “architecture” for the implementation of their CCI. The
strategy
employed to implement CCI policies is often dependent on the
decision either
to manage community relationships internally or to do so
externally in con-
junction with other stakeholders (Idemudia, 2009). For example,
although
CCI functions have recently become very popular with
companies operating
in developing countries, the structural arrangements for
carrying out CCI
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Muthuri et al. 363
functions vary significantly. Kemp (2010) points out that
whereas some com-
panies include their community relationships (that encapsulate
CCI functions)
within communications, public relations, or external affairs
departments, oth-
ers put their community relationships alongside or as part of
their environmen-
tal or sustainable development. Yet, others might also choose to
have a
dedicated community development department that performs the
CCI func-
tion, which may be detached or semidetached in the form of a
foundation or
trust (see Lakin & Scheubel, 2010). For example, whereas
Exxon Mobil man-
ages its community relationships via its external affairs
department in Nigeria,
Total Plc manages its CCI activities externally via a corporate-
community
foundation within the Niger Delta.
The choice of one organizational form for the CCI function over
another
or whether CCI functions are managed internally or externally
has implica-
tions for the way in which business delivers on its
developmental goals.
Brammer and Millington (2003) show that the chosen
organizational form for
managing CCI issues affects the nature of corporate social
activities, and
Idemudia (2009) concludes that the external management of CCI
can have
more positive impacts on community development than when
managed inter-
nally. This approach, however, brings the risk of “contracting
out” responsi-
bility and the associated lack of employee engagement (to
which the authors
return). Underlining both studies is the central role of power
both in its dis-
cursive and material forms in mediating corporate–community
relationships
(see Garvey & Newell, 2004; Hamann & Kapelus, 2004;
Muthuri, 2007;
Newell, 2005) and the willingness of business to give up control
over CCI
initiatives as a strategy to allow for greater stakeholder
participation in sus-
tainable community development (Schmitt, 2010).2
Turning from organizational form to substance, companies are
inventing
new CCI techniques, models, practices, and processes.
Companies have
come up with new ways of accomplishing social objectives of
the firm across
the CCI project cycle,3 such as dialogue processes, frameworks
of stake-
holder identification, information management system, impact
evaluation
tools, to name but a few. It is also noted that a number of these
community
initiatives are dubbed “bottom of the pyramid” (BOP)4
initiatives (see
Hamann et al., 2008). Although in general businesses might opt
to use dona-
tions, cause-related marketing, and philanthropy as the avenue
for addressing
their social issues, they may employ more complex CCI modes
such as
employee volunteerism, business–community partnerships, and
community
enterprise development. These different modes of CCI practices
are not
mutually exclusive; in fact, most companies tend to engage their
social initia-
tives through more than one mode of CCI practices.
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364 Business & Society 51(3)
The practice of CCI is constantly under scrutiny with empirical
studies
attempting to assess its impact on community development,
often suggesting
that corporate efforts have failed to deliver on their promise
(e.g., Akpan,
2006; Eweje, 2006; Idemudia, 2007b; Rajak, 2006). Company
activities in
the community have been criticized for being paternalistic,
context insensi-
tive, corporate centric, and for not being development
orientated (Banerjee,
2003; Newell, 2005; Rajak, 2006). Others claim that a core
problem with
business involvement with sustainable community development
is that the
business perspective is more often privileged over the
community perspec-
tive (Newell, 2005) and, as a result, CCI is often insensitive to
local priorities
and does not address the root causes of poverty or
underdevelopment (Fox,
2004; Kapelus, 2002). Hence, it has been suggested that
businesses have
failed to address the developmental needs of communities,
especially those
from countries with weak governance and institutions (see
Canel, Idemudia,
& North, 2010). Some see this failure as partly due to a
dominant Western
view of CCI as a “discretionary” responsibility of corporations
(e.g., Carroll,
1991), which is inadequate to address the governance and
development defi-
cits experienced by communities in developing countries
(O’Faircheallaigh
& Ali, 2008).
The aforementioned criticisms expose inadequacies of CCI
programs, but
crucially they highlight the power imbalances between
companies and the
local communities that the authors mentioned in the
introductory section of
this article see as critical to the success or failure of CCI
initiatives. As argued
by Besser (2002), the balance of power between communities
and businesses
is often one-sided in favor of business and the communities
become potential
victims of CCI that treats them as objects of development as
opposed to
agents of their own development. In the face of such corporate
power, local
communities often seek distributional or procedural justice that
can serve as
a catalyst for company–community conflicts that range from
minor dis-
agreements to escalated or outright violent conflicts (Kemp,
Owen,
Gotzmann, & Bond, 2011) that, perversely, can become the core
challenge
confronting sustainable community development in developing
countries
(Idemudia & Ite, 2006).
The specific causes of conflicts may vary. Conflicts about
inequality
reflect a concern with the distribution of assets or relative
justice. Conflicts
about access to basic living conditions and the availability of
fundamental
capabilities and freedoms reflect concerns with human rights–
based justice
(see Sachs, 2010, p. ix.). The clamor for justice by communities
is often fur-
ther complicated by the reality of scarce resources (i.e., land,
water, fuel, raw
materials) that may differentially impact companies and
communities. The
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Muthuri et al. 365
growing resource scarcity is a global phenomenon driven by
shifting con-
sumption patterns, population explosion,5 industrialization,
environmental
degradation, all of which present new social, political, and
economic chal-
lenges for companies and their local communities (see Canel et
al., 2010) and
potentially undermine community development (Newell, 2005).
Company–community conflicts are also likely to arise when
there is a
divergence between company and community interests and
values, or a dis-
juncture in corporate and community expectations of the role of
business in
the community (Idemudia, 2007a). Communities often expect
companies to
engage in social, economic, and environmental initiatives that
improve their
well-being and livelihoods. However, companies may not
always see such
demands as falling within their domain of responsibility or may
simply not
always have the resources to initiate programs that meet these
expectations
(Muthuri, 2008a). In other instances, conflicts arise where
communities feel
that the anticipated benefits from corporate resource utilization
do not match
the risks associated with MNCs’ resources exploitation such as
environmen-
tal degradation or erosion of local culture (Bendell, 2000;
Idemudia & Ite,
2006). Conflicts also arise where there is no evidence of
“development” or
“sustainable livelihoods” in spite of the company’s continued
resource
exploitation (Muthuri et al., 2009; Rajak, 2006).
As a result, companies operating in conflict-riddled
communities often
find it challenging to make community engagement operable.
This challenge
begs the questions: What is the role of companies in conflict-
ridden commu-
nities? Should companies use community relationships as a
vehicle to resolve
conflicts? How can companies constitute effective conflict
resolution mecha-
nisms or conflict management systems, or even act as mediating
institutions
themselves? (Fort, 1996, 2007; Kemp et al., 2011). It is further
worth exam-
ining how companies may develop and implement strategies that
can improve
company–community relationships to ensure conflict does not
arise in the
first instance (see Kolk & Lenfant, 2012).
Conflicts over resources touch on the sensitive and complex
issue of how
“the community” stakeholder is defined and identified by
companies. For
example, the issue of who benefits from CCI initiatives in the
oil-producing
communities in the Niger Delta area of Nigeria has frequently
been the cause
of different inter- and intra-community conflicts. Studies have
shown that
these conflicts are triggered by competition among communities
for develop-
mental benefits to be derived from CCI initiatives or directly
over claims of
land ownership where crude oil is being extracted, which is
often the basis of
oil companies’ social investments (Ifeka, 2001; Kemedi, 2003).
Indeed, Shell
Nigeria has admitted that its CCI has contributed to violence in
the region
(Idemudia, 2007b).
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366 Business & Society 51(3)
The tendency to homogenize communities in CCI literature
raises both
normative and empirical questions. In many developing
countries, communi-
ties are often in competition with other communities around
interests and
factions informed by tribal, clan, and religious differences. The
role of corpo-
rations as providers of social entitlements of local communities
necessitates
a rethink over who exactly is the “community” stakeholder, as
this definition
can (a) reduce or increase conflicts arising from competing
“communities”
over resource and benefits distribution, (b) impact positively or
negatively on
how companies design and execute their CCI strategies, and (c)
cultivate or
undermine healthy company–community interactions. The topics
of “com-
munity” and “community development” are addressed in turn.
Rethinking How We Define a “Community”
The definitions of “community” in business and society
literature remains
problematic and contested, characterized with competing
definitions and
theoretical perspectives. Greenwood (2001) noted that the lack
of clarifica-
tion on the nature of the “community,” its value, and interest
poses some
significant challenges for CCI. Differences in the institutional
contexts
within which companies operate have also contributed to the
contestation
over the nature of the community and the applications of the
term.
A community may be defined according to “locale,” “sharing,”
“joint
action,” or “social ties” (Muthuri, 2008a). A community defined
by locale
refers to people who share locality, for example, a corporate
neighbor, but it
does not necessarily assume common ties or social interaction
(see Altman,
2000). A community defined by sharing refers to people who
identify with
each other and are bonded by common values, norms, ideology,
and beliefs
or shared interests, resources, and social issues (Kepe, 1999). A
community
can also be defined by the notion of joint action where
collective action
becomes a source of cohesion and identity among people
(Wilkinson, 1991).
A community may be defined by social ties, that is, as a web of
kinship,
social, and cultural ties of people within the same locality
(Wilkinson, 1970).
Somewhat paradoxically, it has also been contended that a
community can be
defined by diversity where different individual characteristics
help articulate
the social complexity within communities (MacQueen,
McLellan, Metzger,
& Kegeles, 2001).
Dunham and colleagues (Dunham, Freeman, & Liedtka, 2006)
usefully
distinguish four types of communities employing Lee and
Newby’s (1983)
typology: the community of place, the community of interest,
the virtual com-
munity, and the community of practice. Of course, these
categories can overlap
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Muthuri et al. 367
and even they do not guarantee full connectedness or
communion of individu-
als as communities derive their existence and identity through
process of
social interaction. However, a territorial element of community
(i.e., where
people live and act together) cannot be overlooked when
defining a commu-
nity because a locality “is an important consideration in
studying the interac-
tional community although the territory itself is not the focus of
inquiry”
(Wilkinson, 1991, p. 39). A corporation, as a relative stranger
to a place and its
population, may make a first assumption of a communal
contiguity of the
locale and its people. Similarly, a community is not just an
aggregate of clus-
tered interactions of people and organizations functionally
located within a
locality. Instead, a community consists of systemic
interconnections of indi-
viduals acting in relation to other persons in respect to the
territorial locations
of both parties and toward a common interest (Bridger & Luloff,
1999).
Given the new realities of corporations’ wider roles in
sustainable commu-
nity development, including participation in local governance
and develop-
ment, the notion of a “community” may need to be
reconceptualized
interactively. Such an interactive conception of the community
would need to
see the community as heterogeneous, combining elements of
“locality,” “con-
figuration of interests,” “mutual identity,” and “locality-
oriented collective
action” within a particular governance context (see Muthuri et
al., 2009). This
conception enables us to see communities as organized into
locality-oriented
processes and structures with social interaction as the common
binding ele-
ment. Such social interaction comprises multiple actors (with
different ideolo-
gies, values, and norms who engage in purposeful action)
interacting within a
“governance field” (Bridger & Luloff, 1999). Although
interconnected around
common issues, concerns, and interests, a community becomes
an arena of
power relationships where actors have differing approaches to
solving social
problems, and compete over definition and identification of
social issues and
forms of organizations to govern their interaction (Muthuri,
2008a).
An interactive approach to defining a community is particularly
useful for
analyzing “corporate–community engagement,” and it is also
consistent with
the Friedman and Miles (2002, p. 3) idea of “decentring the
discourses of
stakeholder theory from organization management in order to
illuminate and
understand the broader context of stakeholder/organization
relations.” Hence,
defining a community in an interactional sense allows one to
analyze the
processes, activities, and associations of the actors pursuing
specific interests
in addressing social issues within a particular governance
context. Besides,
an interactive approach highlights the issues of power, its
sources, and the
challenges it poses in company–community interactions. For
instance, it will
encourage companies not to view communities as “objects”
toward which
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368 Business & Society 51(3)
their affirmative duties (e.g., philanthropy) are directed but
allows for the
consideration of communities as actors with rights and duties
who jointly
participate in local development processes. Thus, an interactive
approach to
CCI governance invariably promotes the idea of stakeholder
engagement as
an opportunity for learning and innovation (Schmitt, 2010;
Svendsen &
Laberge, 2005) as opposed to stakeholder management that is
more con-
cerned with managing transactional costs and risks associated
with the firms’
interaction with its stakeholders. This view of a community
accommodates
the complexity of today’s society as observed by Lozano (2005,
p. 60):
The complexity of contemporary society (the network society)
may
require us to learn how to interpret the company’s economic and
social
relationships systems, so that thinking about the company
means
thinking about it both within and without the network.
All in all, there seems to be a consensus among practitioners
and academia
that companies have a role to play in the governance of
sustainable commu-
nity development. Governance is about leadership, and herein,
companies are
called to adopt what might be termed “leadership for
development.” As lead-
ers in the governance of sustainable community development
through CCI,
companies not only provide social goods but also actively
participate in com-
munity development decision-making process and planning for
social action
(see Boehm, 2005; Loza, 2004; Muthuri et al., 2009; Tracey,
Phillips, &
Haugh, 2005). Such involvements have raised a number of both
normative
and practical questions and contestations.
Toward Sustainable Community Development
This article is not the place to survey the development
literature’s (often
critical) perspectives on corporate involvement. However, it is
important to
evaluate the extent to which corporate social action contributes
to the cre-
ation of sustainable communities especially when the
institutionalization of
CCI practices in developing countries continues to stress the
business case
and companies often rationalize their CCI from an instrumental
perspective
(Muthuri, 2008b). The instrumental approach to CCI has often
been criti-
cized for its short-term expediency and its limited potential to
tackle structural
poverty and underdevelopment (Akpan, 2006; Blowfield, 2005;
Manteaw,
2008; Newell & Frynas, 2007). In the absence of such
evaluation, the adop-
tion of the instrumental approach might otherwise only confirm
the views of
those already skeptical about the roles of corporations in
development
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Muthuri et al. 369
(Banerjee, 2003; Escobar, 1992; Esteva, 2010). Development is
considered
herein as much more than an economic undertaking (Grillo &
Stirrat, 1997;
Manteaw, 2008; Sachs, 2010). It encompasses the social,
ecological, human,
and political dimensions of state–society and business–society
relationships
(McCall, 2003; Pegg, 2006; World Bank, 2001). Community
development is
thus a multidimensional concept to which corporate social
action can either
contribute or undermine the creation and maintenance of
economic, social,
ecological, human, political, and cultural capitals of
communities. This con-
cept refers to
the process by which the efforts of the people themselves are
linked
with those of other agents and actors to improve the
socioeconomic
and cultural conditions of the community; this, in turn, leads to
people
becoming more competent to fully contribute to national
progress and
able to live with and gain some control over local conditions
and the
changing world. (Idemudia, 2007b, p. 5)
Community development denotes the use of resources in a
“sustainable”
and “progressive” manner. It is about giving a community the
chance to play
its part in the use of resources with the aim of meeting their
current needs
without compromising the community’s future socioeconomic
and cultural
conditions (Roseland, 2000). Thus, sustainable community
development is
about creating opportunities to tackle all dimensions of
business–poverty
relationships.
If it is accepted that a multidimensional approach is critical for
sustainable
community development, as captured in Figure 1, the goal of
sustainable
community development becomes (a) improved socioeconomic
and cultural
conditions of host communities, (b) capacity building and self-
help in host
communities, and (c) community empowerment (see Idemudia,
2007b; Pegg,
2006; World Bank, 2001). The purpose of corporate social
action then is to
respond to problems of low levels of education, material
deprivation, vulner-
ability and exposure to risk, and voicelessness and
powerlessness, all of
which stifle the creation, development, and maintenance of
human, eco-
nomic, ecological, and social capitals in the local communities.
As Roseland reminds us, “a sustainable community resembles a
living
system in which human, natural and economic elements are
interdependent
and draw strength from each other” (2000, p. 99). The
sustainable community
development indicators should not be viewed in isolation as the
elements are
interdependent and overlap. For example, to improve the
socioeconomic and
cultural conditions of the local community (see Figure 1, Level
1), CCI
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370 Business & Society 51(3)
activities ought to address “low levels of education” in the
community and
also “material deprivation” (Figure 1, Level 2). This
improvement is achieved
through engaging in activities intended to build the
community’s human cap-
ital (e.g., training for skills development, expanding the
leadership base,
increasing civic engagement, developing an entrepreneurial
spirit) and eco-
nomic capital (e.g., social infrastructure development, such as
building roads,
communication, and housing; health care; access to capital; and
employment
and job creation; Figure 1, Level 3).
To achieve fundamental changes in the governance of
sustainable com-
munity development, companies will have to rethink their
approaches to
social partnerships, multistakeholder engagement process, and
impact assess-
ment. The role of corporations in the governance of sustainable
community
development brings to the fore the range of strategies
companies may employ
in their engagement with the community: for example,
collaborative, coop-
eration, and containment strategies (see Dunham et al., 2006).
However,
Dunham et al.’s linking of a type of strategy with a type of
community (e.g.,
Sustainable
Community
Development
Improve socioeconomic
and cultural conditions
C
om
m
unity
Em
pow
erm
ent
Capacity
building and
community
self-help
Material Deprivation
Low
levels of
Education
Voicelessness and
Powerlessness
V
ulnerability and
exposure to risk
Ecological C
apital
Economic Capital
Human
Capital
Social Capital
Level One:
Goal
Level Two:
Purpose
Level Three:
Outcome
Figure 1. A Multidimensional Approach to Community
Development
Source: Muthuri (2008a, p. 56).
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Muthuri et al. 371
collaborative with communities of place, containment with
virtual commu-
nity) does not account for the dynamic nature of corporate–
community inter-
actions and the changes over time of corporate–community
relationships. In
reality, a corporation will adopt multiple strategies when
interacting with its
communities and when dealing with different social issues in a
particular
governance arena (see Muthuri, 2007).
The successful implementation of stakeholder engagement in
the gover-
nance of sustainable community development is likely to depend
on a com-
prehensible understanding and appreciation of power in
corporate–community
interaction. Companies must be clear about their own and
stakeholders’ ratio-
nale for participation and be able to facilitate the creation of
appropriate
participatory structures and processes that contribute to a
sustainable decision-
making process and, thereby, to sustainable communities. This
requirement
demands that corporations enact community participatory
processes that do
not further corporate domination in the governing of community
develop-
ment but encourage the creation of institutional arrangements or
infrastruc-
ture where actors can collectively set goals, strategies, and
principles for
local governance and development processes (see Hamann,
2006).
It is suggested that, in their interaction with other actors in the
governance
of sustainable community development, corporations adopt a
“relational
approach,” which embraces collaborative strategies, rather than
“a transac-
tional approach,” which encourages containment strategies. In
line with the
suggestions above on defining “a community,” collaborative
strategies depict
an interactive community characterized by social ties among
actors who are
interdependent, who cooperate in joint action, and who possess
shared inter-
ests in governance processes and in the construction of a
sustainable com-
munity in which to operate.
What Next for Corporations and Sustainable
Community Development?
Corporations do not operate in closed systems but in open
systems where the
community stakeholders are becoming more aware and
conscious of their
rights and where they expect companies to embrace expanded
social respon-
sibilities and to contribute to complex societal problems in a
particular gov-
ernance arena. The new role of corporations in the governance
of sustainable
community development introduces new CCI themes and
approaches and
new governance and accountability structures that “have the
potential to
enhance the capabilities of local people to pursue
transformative and eman-
cipatory possibilities for sustainable development” (Manteaw,
2008).
Furthermore, development models such as participatory
development and
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372 Business & Society 51(3)
right-based approaches to development are infiltrating the
private sector and
impact CCI practices. Communities continue to demand
corporate account-
ability and the creation of space for engagement in corporate
issues that
affect them. Questions remain around how corporations
innovate so that they
are able to perform their roles as expected by their stakeholders
and how
corporate social action guarantees community livelihoods and
security. The
continued criticism leveled at CCI in developing countries, as
discussed in
this article, makes it even more paramount for companies to
engage in pro-
cesses of innovation where they adapt ideas, products, and
processes that
significantly benefit the business, the community stakeholders,
and the wider
society, as opposed to simply viewing community needs as
opportunities to
address core business issues (see Kanter, 1999).
It is acknowledged that the extent to which companies innovate
in their
governance roles and their potential implications for sustainable
community
development and poverty alleviation is not systematically
explored in CCI
literature. The problem of CCI innovation across the company
has mostly
been confined to the community relationships function as
alluded above, and
this confining limits intraorganizational learning. Very few
companies
involve employees across the company with the design,
implementation, and
evaluation of CCI.
More research is required that critically appraises the conditions
in which
community development innovations are created, take shape,
and are put
into practice. Similarly, research ought to examine both the
extrinsic and
intrinsic factors that give rise to the emergence and diffusion of
sustainable
community development innovations. For example, what
institutional con-
ditions give rise to the diffusion of community development
management
institutions? What is the role of managers in inventing and
implementing
new CCI management practices? How is innovation shaped and
specifically,
get shaped by cultural conditions inside companies? What are
the processes
through which community development innovations come about,
and how
are they diffused through the organization? The question of
whether innova-
tive practices may lead to poverty reduction and livelihood
security and
whether sustainable community development helps
organizations fulfill
their goals is worth investigating.
Articles in This Issue
The theme of this special issue is “corporate innovation and
sustainable com-
munity development.” It brings together studies that address
corporations
and the defining challenges of developing countries. It focuses
on ways in
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Muthuri et al. 373
which corporate community involvement goes beyond more
traditional
approaches, particularly in how it becomes integrated into
broader business
strategy and reflects new forms of corporate–community
interaction around
their respective resources and of partnerships for social and
business
innovation.
The article by Owen and Kemp, “Assets, Capitals and
Resources:
Frameworks for Corporate Community Development in Mining”
(2012),
explores the contested relationship between corporate–
community involve-
ment and community development in the mining sector. The
article offers
fresh insights into the changing role of mining companies in
community
development by going beyond well-known orthodoxies and,
instead, focus-
ing on the “ways and means to improve the current state of
affairs.” While
acknowledging the often contested (i.e., materially and
discursively) nature
of corporate–community relationships in the extractive sector,
the article
identifies and critically examines the Asset-Based Community
Development
(ABCD) model as a potential useful conceptual and
methodological approach
that mining companies can usefully adopt to improve not just
corporate–
community relationships but also the outcomes of corporate
contribution to
community development. The article presents an incisive
analysis of current
community development approaches being applied by mining
companies,
highlights the potential benefits of a revised ABCD model to
both local com-
munities and mining companies, and engages critically with the
possible pit-
falls that can confront the implementation of the ABCD model.
Valente’s article, “Indigenous Resource and Institutional
Capital: The
Role of Local Context in Embedding Sustainable Community
Development”
(2012), investigates the axiom that local context is critical to
business claims
about their sustainable development in developing countries. It
points to the
importance of two different forms of capital—resource capital
(tangible and
intangible), and institutional capital—for the relationship
between firm strat-
egy and sustainable community development. Thus, sustainable
community
development and firm strategy formulation become
interdependent particu-
larly as firms acquire intangible resources and institutional
capital of their
social and ecological stakeholders, to identify what is not
perceived as
socially and ecologically sustainable and what represents a
strategic opportu-
nity for the firm. The article also contributes to our
understanding of the place
of different forms of capital in the dynamics of public-private
partnerships. In
particular, it investigates how different types of indigenous
capital can inter-
act in a firm’s commitment to sustainable development and in
its relation-
ships with local stakeholders. Finally, and most significantly, it
points to the
importance of institutional capital’s interaction with more
tangible capital,
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374 Business & Society 51(3)
and its contribution to sustainable community development and
competitive
advantage. Interestingly, this form of capital’s most valuable
contributions to
competitive advantage are not around efficiency and cost
reduction but
rather around competitive differentiation through sustainable
community
development.
Arora and Kazmi’s article, “Performing Citizenship: An
Innovative Model
of Financial Services for Rural Poor in India” (2012),
investigates the impact
of a business and nonprofit foundation partnership as a
“strategic bridge”
between public services, banks, and rural communities. This
bridging is
through their entrepreneurial role in providing financial services
for the
delivery of public benefits for poverty alleviation based on
technological and
political innovation. The article considers this role as a form of
corporate citi-
zenship as the company performs a state-like role; it
simultaneously achieves
strategic business objectives and imperatives of sustainable
community
development, is sensitive to the contextual factors, and
transforms the politi-
cal and organizational contexts through which individuals
connect with wider
society, by removing opportunities for exploitation of
individuals through
paternalism and corruption. The article shows the possibility of
addressing
agendas of sustainable community development through
innovative and
inclusive business models that create benefits for all concerned
stakeholders.
Kolk and Lenfant’s article, “Business-NGO Collaboration in a
Conflict
Setting: Partnership Activities in the Democratic Republic of
Congo” (2012),
brings both a critical level of social well-being into the frame
and a broader
conception of community than is often the case. The majority of
partnerships
studied constituted different forms of philanthropy, from the
provision of
entertainment to medical products and equipment. A third of the
cases were
classified as engagement—often around education, health
awareness, and
capacity. Here there was more than the transfer of funds—active
involvement
by the company and NGO in service delivery. A minority were
described as
transformative in that they focused on core sustainable
development issues of
building and strengthening local capabilities, including
fostering a sense of
community in conflict setting. Kolk and Lenfant consider the
respective roles
and impacts of the NGOs and companies in these different
forms of partner-
ships for community involvement and their impact and
potential. They
conclude that companies ought to think of innovative forms of
governance
that can promote peace in their local contexts.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with
respect to the research,
authorship, and/or publication of this article.
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Muthuri et al. 375
Funding
The author(s) received no financial support for the research,
authorship, and/or pub-
lication of this article.
Notes
1. See
http://www.shell.com/home/content/nigeria/news_and_library/p
ublications/2007/
sust_comm_dev/dir_sust_comm_dev.html.
2. A process that Schmitt (2010) refers to as a shift from
classical stakeholder man-
agement approach to an open form of strategizing that accepts a
less ordered and
structured management approach in favor of an open process
that allows for sense
making, shared learning, and shared power among stakeholders.
3. CCI project cycle relates to the emergence (e.g., partner/issue
identification, part-
ner/issue appraisal, and partner/issue selection), implementation
(project design,
project delivery, monitoring and evaluation, and communication
and reporting)
and closure/renewal (overall evaluation) phases of community
initiatives.
4. This characterization is in spite of C. K. Prahalad’s (2005)
positioning of BOP as
separate from corporate social responsibility and dismissal of
the social welfare
role of MNEs.
5. According to the UN Population Fund, the population of the
48 Least Developed
Countries will more than double to reach 1.7 billion by 2050.
The number of peo-
ple living in poverty in developing countries also is rising
(http://www.unfpa.org/
pds/poverty.html).
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Bios
Judy N. Muthuri (PhD, University of Nottingham) is an
assistant professor of corpo-
rate social responsibility at the International Centre for
Corporate Social Responsibility
(ICCSR), Nottingham University Business School. Her research
interests are in the
areas of corporate social investment, partnerships, sustainable
supply chain manage-
ment, corporations and development, and CSR in Africa. Her
published work appears
in the British Journal of Management, Community Development
Journal, Journal of
Business Ethics, and Journal of Corporate Citizenship. She has
also coauthored a
series of practitioner reports on stakeholder engagement and
corporate community
involvement in the United Kingdom for the Charities Aid
Foundation. She is a found-
ing executive committee member of the Africa Academy of
Management.
Jeremy Moon (PhD, University of Exeter) is professor of
corporate social responsibil-
ity and the founding director of the International Centre for
Corporate Social
Responsibility (ICCSR) at Nottingham University Business
School. He won the
Beyond Grey Pinstripes European Faculty Pioneer Award for
Preparing MBAs for
social and environmental stewardship (2005). Recent
publications include Corporations
and Citizenship (Cambridge University Press, 2008) and The
Oxford Handbook of
Corporate Social Responsibility (Oxford University Press,
2008). He has published in
leading management journals such as Academy of Management
Review, British
Journal of Management, Business & Society, Business Ethics
Quarterly, Economy and
Society, Journal of Business Ethics, and Journal of Management
Studies. He is a fellow
of the Royal Society for the Arts.
Uwafiokun Idemudia (PhD, Lancaster University) is an assistant
professor in the
Department of Social Science, York University, Toronto,
Canada. He teaches in the
International Development, African Studies and Business and
Society programs. His
published works have appeared in Business and Society Review,
Journal of Business
Ethics, Journal of International Development, and Journal of
Sustainable
Development.
at DALHOUSIE UNIV on November 8,
2012bas.sagepub.comDownloaded from
http://bas.sagepub.com/
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Prevention Program Essay Instructions•Develop your own pre.docx

  • 1. Prevention Program Essay Instructions • Develop your own prevention program for substance abuse. Include in the design your: • Target audience • How your program will reach your target audience (e.g. where it will be held) • What information will be presented/discussed in your program • The format in which that information will be presented • Specific strategies you might use to reduce the likelihood that an individual might engage in substance abuse in the future Please be sure to defend or justify each of these elements. For example, explain why you believe your prevention program will be the most effective if it is geared toward your chosen target audience. • Based on your impressions of the reading and notes, what is the one key factor that will help facilitate lower levels of substance dependence in substance abuse treatment? Briefly explain why you highlighted the factor you chose, and discuss how your program helps to cultivate or strengthen that factor in your participants. Assignment Expectations and Grading Criteria This will be a 3 page, double spaced paper. Please write your answers in paragraph form, in 12 point font, double spaced. Points will be taken away if answers are submitted in bullet point form or in incomplete-sentences. Include a cover page that lists your name, the title of your paper, and your institution (Georgia Southern University). Be sure to include a running head at the top of each page (according to APA format), and include a reference page. The
  • 2. cover and reference pages are not included in the three page requirement. An abstract is not necessary. Assignments must be submitted in APA format, and all sources used (including lecture slides or the textbook) must be cited and referenced. This assignment is worth 75 points. http://bas.sagepub.com/ Business & Society http://bas.sagepub.com/content/51/3/355 The online version of this article can be found at: DOI: 10.1177/0007650312446441 2012 51: 355 originally published online 6 June 2012Business Society Judy N. Muthuri, Jeremy Moon and Uwafiokun Idemudia Developing Countries Corporate Innovation and Sustainable Community Development in Published by: http://www.sagepublications.com On behalf of:
  • 3. International Association for Business and Society can be found at:Business & SocietyAdditional services and information for http://bas.sagepub.com/cgi/alertsEmail Alerts: http://bas.sagepub.com/subscriptionsSubscriptions: http://www.sagepub.com/journalsReprints.navReprints: http://www.sagepub.com/journalsPermissions.navPermissions: http://bas.sagepub.com/content/51/3/355.refs.htmlCitations: at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ http://bas.sagepub.com/content/51/3/355 http://www.sagepublications.com http://www.iabs.net http://bas.sagepub.com/cgi/alerts http://bas.sagepub.com/subscriptions http://www.sagepub.com/journalsReprints.nav http://www.sagepub.com/journalsPermissions.nav
  • 4. http://bas.sagepub.com/content/51/3/355.refs.html http://bas.sagepub.com/ What is This? - Jun 6, 2012OnlineFirst Version of Record - Aug 3, 2012Version of Record >> at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/content/51/3/355.full.pdf http://bas.sagepub.com/content/early/2012/06/04/000765031244 6441.full.pdf http://online.sagepub.com/site/sphelp/vorhelp.xhtml http://bas.sagepub.com/ Business & Society 51(3) 355 –381 © 2012 SAGE Publications Reprints and permission: sagepub.com/journalsPermissions.nav DOI: 10.1177/0007650312446441 http://bas.sagepub.com 446441 BAS51310.1177/0007650312 446441Muthuri et al.Business & Society © 2012 SAGE Publications
  • 5. Reprints and permission: sagepub.com/journalsPermissions.nav 1 International Centre for Corporate Social Responsibility, Nottingham University Business School, Nottingham, UK 2York University, Toronto, Canada Corresponding Author: Judy N. Muthuri, International Centre for Corporate Social Responsibility, Nottingham University Business School, Jubilee Campus, Wollaton Road, Nottingham, NG8 1BB, UK Email: [email protected] Corporate Innovation and Sustainable Community Development in Developing Countries Judy N. Muthuri1, Jeremy Moon1, and Uwafiokun Idemudia2 Abstract The role of multinational corporations (MNCs) in fostering or undermining development within poor communities in developing countries has been a subject of intensive debate within academic and practitioner circles. MNCs are not only considered an obstacle to development but also as sources of solutions to some of the pressing social and environmental
  • 6. problems facing these communities. This article reviews the way in which companies frame (a) sustainable community development, and (b) their engagements in the community. It then considers the implications of both for sustainable com- munity development and poverty alleviation in developing countries. The article then proposes an agenda for future research centering on how cor- porations innovate in their governance roles and the conditions in which community development innovations are created, take shape, and are put into practice. The article concludes with an introduction to the other articles presented in this special issue highlighting also their main contributions. Guest Editors’ Introduction for Special Issue at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 356 Business & Society 51(3) Keywords sustainable community development, corporate community involvement, corporate social responsibility, corporate social innovation
  • 7. The relationship between multinational corporations (MNCs) and commu- nity development in developing countries has traditionally been a subject of intense disagreements and debates within development studies (see Paul & Barbato, 1985). However, since the late 1990s, the gradual shift in the recon- ceptualization of business–society relationship from business and society (i.e., a collateral system) to business in society (i.e., an interpenetrating sys- tem) has offered new spaces for the thinking about the roles of MNCs in fostering or undermining development within poor countries. This reconcep- tualization is partly because although Western MNCs are often attracted to developing countries because of their abundance of natural resources, cheap labor, and weak governance structures, globalization of communications also means that a business–as-usual approach by MNCs is no longer risk free, given that corporate misdemeanors are often broadcast in real time to socially aware consumers and investors at home and abroad. Moreover, corporate rethinking about global supply chains is not simply about risk. Through accreditation or branding within fair trade or other responsible business systems, companies can win new partners, customers, and investors. Indeed, many companies attest to the advantages of social
  • 8. investment in their supply chains as a means of enhancing the reliability and quality of their products. As a result, many leading MNCs have turned to the discourse and practice of “corporate social responsibility” or “corporate citi- zenship” as a strategy to maximize opportunities that come with operating in developing countries as well as to manage associated risks. Accordingly, many MNCs are now seen not only as obstacles to development but also as sources of solutions to some of the pressing problems facing the people in developing countries. Hence in this article and those that follow, consider- ation is given to the motives for and the means by which companies operating in developing countries seek to innovate as they address various challenges in developing countries, which together would contribute to sustainable com- munity development. The article considers the lessons that can be drawn about the opportunities and risks associated with MNCs’ efforts to contribute to sustainable community development in developing countries, the chal- lenges that persist both for the communities in question and for the corpora- tions themselves, and the implications for the process and outcomes for sustainable community development. at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from
  • 9. http://bas.sagepub.com/ Muthuri et al. 357 The significance of sustainable community development stems from the fact that it is often posed as a cluster solution to the problem of relative eco- nomic underdevelopment and the widespread poverty endemic to developing countries (Sachs, 2005). The significance for MNCs is that they often operate in areas of developing countries that are characterized by limited governmen- tal presence, a high incidence of poverty and diseases such as HIV/AIDs, a lack of basic social infrastructure, and the problem of environmental degra- dation. Consequently, the activities of MNCs either by omission or commis- sion are bound to exacerbate or ameliorate these problems and their impact on local populations. Therefore, it is axiomatic that companies need to under- stand and develop strategies for dealing with their market and nonmarket environments, particularly their political, social, human, and environmental impacts (Baron, 1995). Their ability to assess and respond effectively to these kinds of issues can have significant ramifications for both their ability to secure the social license to operate and their bottom line.
  • 10. Hence, our core concern is to better understand how MNCs seek to inno- vate in their efforts to address sustainable community development issues in developing countries and the consequences of such efforts for both the com- munities and other stakeholders. Equally, it should be noted that the expecta- tions that governments, civil society, and local communities have of MNCs in developing countries may differ from those prevalent in their own countries of origin. These expectations often relate to the need for MNCs to assume para- governmental roles (Crane, Matten, & Moon, 2008), in part reflecting gover- nance shortcomings noted above, and in part reflecting the resources, networks, and capacity that MNCs bring to the often desolate communities within which they operate (Muthuri, 2008a). The article seeks to understand how MNCs adapt to their stakeholders’ expectations of wider governance roles in the com- munity, how companies make sense of their new roles, and what innovations pertaining to corporate community involvement (CCI) processes, systems, policies, techniques, and practices companies adopt to enact their new roles as agents of community development in developing countries. Addressing these questions is particularly important as notwithstanding company claims and anecdotal evidence of MNCs taking development-related activities more seri-
  • 11. ously, there is a need for the further research to confirm and explain such changes (see Kemp, 2010). The article continues as follows. In the next section the ways in which corporations frame their business in society engagements in developing countries, with reference to “corporate social responsibility,” “corporate citi- zenship,” and “business–community partnerships,” are discussed. This dis- cussion is followed by a section on the more practical aspects of the role of at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 358 Business & Society 51(3) business in development, particularly linking it to the predominant modes with which corporations engage in communities or corporate community involvement (CCI). In the subsequent section the question of “community” is revisited as well as the range of policy initiatives adopted by MNCs as they seek to contribute to sustainable community development. Thereafter, the notion of “sustainable community development” and the implications of companies taking on responsibility for community development
  • 12. are exam- ined. The article concludes by identifying future research agendas on sustain- able community development and by highlighting the contributions to this agenda of the other four articles of this special issue. Corporate Framing of Business in Society The prevalence of CCI in developing countries is influenced by the sociocul- tural, economic, and political factors in the countries of their operation. For example, due to high levels of poverty, illiteracy, unemployment, disease, poor governance, and a lack of infrastructure, companies are expected to play a role in addressing these problems (Newell & Frynas, 2007; Visser, 2008). This expectation has meant that CCI in developing countries is often increasingly framed within the discourses of “development,” “poverty alle- viation,” and “the millennium development goals” (Idemudia, 2007b; Visser, 2008) as an avenue for business involvement in development (Eweje, 2006; Hamann, Woolman, & Sprague, 2008; Moon, 2007; Muthuri, 2008a). This language has been picked up by companies, such as Shell in Nigeria, which adopted a sustainable community development framework in their CCI programs.1 Stakeholder expectations for corporations to take on wider governance
  • 13. roles in community development are attributed to the changes in institutional relationships between business and governments, with claims of shifting or declining roles of governments in wealth creation and social services provi- sion that compel companies to step into the traditional roles played by gov- ernments (Crane, Matten, & Moon, 2008; O’Rourke, 2004). Driven by the need to enhance their reputation and increase legitimacy and goodwill in the local communities, companies in developing countries provide a range of social initiatives such as health care, education, economic welfare, infrastruc- ture development, communication, and environmental protection (Hamann et al., 2008; Idemudia, 2007b). Such provision has meant that companies’ roles in the community have gone beyond traditional philanthropy to incor- porate more engaged activities in the political, social, and economic spheres of the community (Visser, 2008). This engagement in turn has led companies at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ Muthuri et al. 359 to reframe their “business and” or “business in” society
  • 14. relationships (Muthuri, 2008a). As a consequence of acting as providers of social entitlements for indi- viduals in these geographical communities, companies are often conferred “citizenship” status based on their active participation in social activities and the provision of public goods (Andriof & McIntosh, 2001; Gardberg & Fombrun, 2006; Moon, Crane, & Matten, 2005; Waddock, 2001). Corporate citizenship is based on the metaphor of human citizenship, which encourages corporate entities’ participation and engagement in community affairs (Neron & Norman, 2008). Engagement in community development and poverty reduction often casts companies into political roles; in other words, compa- nies can sometimes act as “governments,” or as “citizens,” in the administra- tion of aspects of citizenship rights for individuals in the community (Matten & Crane, 2005). The article by Arora and Kazmi (2012) employs a corporate citizenship framework in its analysis of business, acting collaboratively to form a bridge between public sector organizations and rural communities and to assist them in achieving their respective developmental goals. In particular, they adopt Valente and Crane’s (2010) framework of four strategies for
  • 15. corporate citi- zenship (also developed in the context of developing country communities): to directly provide social services to communities, support governments in building governance structure, substitute government by providing privatized social services, and stimulate alternative models of providing social services. It is common to find companies describing their community relationships as part of their “citizenry” duty as indicated in the following: As a good corporate citizen, we respect the dignity and human rights of individuals and communities everywhere we operate. We strive to make a lasting contribution to the well-being of these communities while generating strong investor returns. (Anglo American: http:// www.angloamerican.com/about/principles) Being a premier pharmaceutical company in the country, GSK’s core value is to be a good corporate citizen. It is committed to the communi- ties in which it works. Support to the community through charitable initiatives is the way through which it invests in society. This is done by: Being proactive in improving the environment; Participating and contributing actively for Tribal Welfare. (GlaxoSmithKline—
  • 16. India, http://www.gsk-india.com/corporate-index.html) at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 360 Business & Society 51(3) We believe commitment to good corporate citizenship is a fundamental part of achieving sustained value creation for both society and our company, and thus to ensuring the future of the work that we do. We believe being a good corporate citizen requires building successful partnerships with our customers, suppliers and communities and is critical to establishing a trusted brand and responsible reputation. (DHL-Kenya: http://www.dhl.co.ke/publish/ke/en/about/citizenship/ context/approach.low.html) These “corporate citizenship” statements represent the pragmatic, instru- mental, and normative reasoning that drives company engagement in com- munity activities. First, companies now recognize local community as a key stakeholder and are aware that they must act responsibly (because of either pragmatic or normative motives). Second, “corporate
  • 17. citizenship” is a con- crete way for the companies to demonstrate their public spiritedness and con- tribution to the public good (pragmatic motive). Third, companies believe that CCI is the “right thing to do,” and when they give something back to society, they improve the well-being of their local or global communities (normative, instrumental motives). Fourth, successful partnerships with com- munities are good for the business, as they help establish a responsible repu- tation (instrumental motive). Partnerships offer a tangible mode of business–society relationships in general and of enacting corporate citizenship in particular. Partnerships, including with governmental bodies (Moon, 2002), with NGOs alone (Seitanidi, 2010), and with all three sectors (Muthuri, 2007), are well known in more developed countries, and they are very much a feature of Western corporations’ mode of managing their relationships with society. In their arti- cle, Kolk and Lenfant (2012) use a partnership approach to their study of business involvement in a conflict setting. Kolk and Lenfant adopt Muthuri and colleagues’ (Muthuri, Chapple, & Moon, 2009) framework for business– NGO collaboration, which distinguishes three styles of partnership relation- ships: philanthropic, engagement, and transformation. In the
  • 18. philanthropic type, the NGO was effectively an intermediary between the corporation and its resources (usually financial). Latterly partnerships have also taken the form of community involvement, which usually entails fuller engagement by both partners in the context of poor governance systems. Transformation dis- tinguishes those types of relationship that bring about some change in the capacity of the community in question, usually with reference to capabilities and self-determination. at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ Muthuri et al. 361 The article by Valente (2012) explores six different business– community partnerships to investigate the significance of “local context” therein and does so specifically through examination of the role of different forms of capital. The main finding is about the significance of different sorts of capital within partnerships, but it also distinguishes between partnerships according to two sorts of capital: resource capital (tangible or intangible) and institu- tional capital. These types of capital inform the overall
  • 19. sustainability strategy adopted by the companies and are also acquired as a function of unfolding stakeholder relationships. Similarly, in an attempt to facilitate more dialogue and conceptual exchange between traditional community development practitioners and those in the corporate sector as a strategy to strengthen corporate contri- bution to community development, Owen and Kemp’s article (2012) draws on the revised “Asset-Based Community Development” (ABCD) approach that is inspired by research and practice in the mining sector. The issue of sustainable community development is framed using an “Asset” lens that highlights the existing collective capacities of a com- munity as a basis for collective action for addressing problems of com- munity development. This emphasis on community capacities and collective action between business and communities, in which both are actively participating in dialogical processes, offers a different frame- work from more traditional forms of corporate engagement that tended to focus on community needs. The discussion so far has been on the broad framing of business–society relationships in developing countries. The more practical
  • 20. strategies that cor- porations adopt, under the heading “Corporate Community Involvement,” are considered next. Corporate Community Involvement: An Overview Although issues such as poverty, disease, illiteracy, homelessness, corrup- tion, and pollution are now recognized as part of the contemporary corporate social responsibility (CSR) agenda (Chapple & Moon, 2005; Jenkins, 2004; Porter & Kramer, 2002; Selsky & Parker, 2005), explicit business efforts to address these kind of problems are sometimes fragmented (Boyle & Boguslaw, 2007). At issue here is the nature of business motivation for its involvement and the organizational structures and forms of the initiatives it deploys to address these developmental challenges. at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 362 Business & Society 51(3) First, the corporate motivation for addressing developmental problems in developing countries could either be because of a strong moral commitment to its stakeholders or because the corporation has a strong pragmatic interest
  • 21. to do so (Ackerman, 1973; Gutiérrez & Jones, 2004; Kapelus, 2002). As such, whichever of these motivations underpins a corporate action, it is bound to have significant ramifications for the performance and impact of the initia- tive. For instance, whereas actions with altruistic motivations alone, such as a charitable donation, might not withstand economic downturns as in the case of the recent global economic meltdown, actions motivated by only prag- matic interest would likely distance important social partners (Gutiérrez & Jones, 2004; Kapelus, 2002). Consequently, a number of studies have sug- gested that a sustainable and effective venture is likely to occur when both motivations are at play (Altman, 2000). For example, research has shown that the key to a corporation’s community relationships’ success in developing countries is the genuine involvement as opposed to traditional approaches like making only charitable contributions or just being a good employer (Hess, Rogovsky, & Dunfee, 2002; Schmitt, 2010). Second, businesses have been accused of contributing to such problems as social displacement, complicity in political corruption and perpetuating des- potic regimes, cultural vandalism (e.g., desecrating sacred places), and eco- nomic exploitation (e.g., low wages). Hence, businesses have been called
  • 22. upon to take market, civic, and social responsibilities for their actions and inactions (Bendell, 2000). They have responded to these calls and sought to avoid, minimize, and correct negative consequences of their pursuit of eco- nomic goals (Andriof & McIntosh, 2001), by means of their engagement in social initiatives in the communities where they operate (Margolis & Walsh, 2003), a practice commonly referred to as corporate community involvement (Muthuri, 2008b). Corporate community involvement can be considered as the origin of the wider concept of CSR and remains a core part of companies’ CSR agenda, especially in developing countries (Chapple & Moon, 2005). Indeed, whereas the involvement of companies in community initiatives through business phi- lanthropy and paternalism even pre-dates business incorporation, in recent years businesses have sought to innovatively employ slightly different organi- zational “architecture” for the implementation of their CCI. The strategy employed to implement CCI policies is often dependent on the decision either to manage community relationships internally or to do so externally in con- junction with other stakeholders (Idemudia, 2009). For example, although CCI functions have recently become very popular with companies operating
  • 23. in developing countries, the structural arrangements for carrying out CCI at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ Muthuri et al. 363 functions vary significantly. Kemp (2010) points out that whereas some com- panies include their community relationships (that encapsulate CCI functions) within communications, public relations, or external affairs departments, oth- ers put their community relationships alongside or as part of their environmen- tal or sustainable development. Yet, others might also choose to have a dedicated community development department that performs the CCI func- tion, which may be detached or semidetached in the form of a foundation or trust (see Lakin & Scheubel, 2010). For example, whereas Exxon Mobil man- ages its community relationships via its external affairs department in Nigeria, Total Plc manages its CCI activities externally via a corporate- community foundation within the Niger Delta. The choice of one organizational form for the CCI function over another or whether CCI functions are managed internally or externally
  • 24. has implica- tions for the way in which business delivers on its developmental goals. Brammer and Millington (2003) show that the chosen organizational form for managing CCI issues affects the nature of corporate social activities, and Idemudia (2009) concludes that the external management of CCI can have more positive impacts on community development than when managed inter- nally. This approach, however, brings the risk of “contracting out” responsi- bility and the associated lack of employee engagement (to which the authors return). Underlining both studies is the central role of power both in its dis- cursive and material forms in mediating corporate–community relationships (see Garvey & Newell, 2004; Hamann & Kapelus, 2004; Muthuri, 2007; Newell, 2005) and the willingness of business to give up control over CCI initiatives as a strategy to allow for greater stakeholder participation in sus- tainable community development (Schmitt, 2010).2 Turning from organizational form to substance, companies are inventing new CCI techniques, models, practices, and processes. Companies have come up with new ways of accomplishing social objectives of the firm across the CCI project cycle,3 such as dialogue processes, frameworks of stake- holder identification, information management system, impact
  • 25. evaluation tools, to name but a few. It is also noted that a number of these community initiatives are dubbed “bottom of the pyramid” (BOP)4 initiatives (see Hamann et al., 2008). Although in general businesses might opt to use dona- tions, cause-related marketing, and philanthropy as the avenue for addressing their social issues, they may employ more complex CCI modes such as employee volunteerism, business–community partnerships, and community enterprise development. These different modes of CCI practices are not mutually exclusive; in fact, most companies tend to engage their social initia- tives through more than one mode of CCI practices. at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 364 Business & Society 51(3) The practice of CCI is constantly under scrutiny with empirical studies attempting to assess its impact on community development, often suggesting that corporate efforts have failed to deliver on their promise (e.g., Akpan, 2006; Eweje, 2006; Idemudia, 2007b; Rajak, 2006). Company activities in the community have been criticized for being paternalistic,
  • 26. context insensi- tive, corporate centric, and for not being development orientated (Banerjee, 2003; Newell, 2005; Rajak, 2006). Others claim that a core problem with business involvement with sustainable community development is that the business perspective is more often privileged over the community perspec- tive (Newell, 2005) and, as a result, CCI is often insensitive to local priorities and does not address the root causes of poverty or underdevelopment (Fox, 2004; Kapelus, 2002). Hence, it has been suggested that businesses have failed to address the developmental needs of communities, especially those from countries with weak governance and institutions (see Canel, Idemudia, & North, 2010). Some see this failure as partly due to a dominant Western view of CCI as a “discretionary” responsibility of corporations (e.g., Carroll, 1991), which is inadequate to address the governance and development defi- cits experienced by communities in developing countries (O’Faircheallaigh & Ali, 2008). The aforementioned criticisms expose inadequacies of CCI programs, but crucially they highlight the power imbalances between companies and the local communities that the authors mentioned in the introductory section of this article see as critical to the success or failure of CCI
  • 27. initiatives. As argued by Besser (2002), the balance of power between communities and businesses is often one-sided in favor of business and the communities become potential victims of CCI that treats them as objects of development as opposed to agents of their own development. In the face of such corporate power, local communities often seek distributional or procedural justice that can serve as a catalyst for company–community conflicts that range from minor dis- agreements to escalated or outright violent conflicts (Kemp, Owen, Gotzmann, & Bond, 2011) that, perversely, can become the core challenge confronting sustainable community development in developing countries (Idemudia & Ite, 2006). The specific causes of conflicts may vary. Conflicts about inequality reflect a concern with the distribution of assets or relative justice. Conflicts about access to basic living conditions and the availability of fundamental capabilities and freedoms reflect concerns with human rights– based justice (see Sachs, 2010, p. ix.). The clamor for justice by communities is often fur- ther complicated by the reality of scarce resources (i.e., land, water, fuel, raw materials) that may differentially impact companies and communities. The
  • 28. at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ Muthuri et al. 365 growing resource scarcity is a global phenomenon driven by shifting con- sumption patterns, population explosion,5 industrialization, environmental degradation, all of which present new social, political, and economic chal- lenges for companies and their local communities (see Canel et al., 2010) and potentially undermine community development (Newell, 2005). Company–community conflicts are also likely to arise when there is a divergence between company and community interests and values, or a dis- juncture in corporate and community expectations of the role of business in the community (Idemudia, 2007a). Communities often expect companies to engage in social, economic, and environmental initiatives that improve their well-being and livelihoods. However, companies may not always see such demands as falling within their domain of responsibility or may simply not always have the resources to initiate programs that meet these expectations (Muthuri, 2008a). In other instances, conflicts arise where communities feel
  • 29. that the anticipated benefits from corporate resource utilization do not match the risks associated with MNCs’ resources exploitation such as environmen- tal degradation or erosion of local culture (Bendell, 2000; Idemudia & Ite, 2006). Conflicts also arise where there is no evidence of “development” or “sustainable livelihoods” in spite of the company’s continued resource exploitation (Muthuri et al., 2009; Rajak, 2006). As a result, companies operating in conflict-riddled communities often find it challenging to make community engagement operable. This challenge begs the questions: What is the role of companies in conflict- ridden commu- nities? Should companies use community relationships as a vehicle to resolve conflicts? How can companies constitute effective conflict resolution mecha- nisms or conflict management systems, or even act as mediating institutions themselves? (Fort, 1996, 2007; Kemp et al., 2011). It is further worth exam- ining how companies may develop and implement strategies that can improve company–community relationships to ensure conflict does not arise in the first instance (see Kolk & Lenfant, 2012). Conflicts over resources touch on the sensitive and complex issue of how “the community” stakeholder is defined and identified by companies. For
  • 30. example, the issue of who benefits from CCI initiatives in the oil-producing communities in the Niger Delta area of Nigeria has frequently been the cause of different inter- and intra-community conflicts. Studies have shown that these conflicts are triggered by competition among communities for develop- mental benefits to be derived from CCI initiatives or directly over claims of land ownership where crude oil is being extracted, which is often the basis of oil companies’ social investments (Ifeka, 2001; Kemedi, 2003). Indeed, Shell Nigeria has admitted that its CCI has contributed to violence in the region (Idemudia, 2007b). at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 366 Business & Society 51(3) The tendency to homogenize communities in CCI literature raises both normative and empirical questions. In many developing countries, communi- ties are often in competition with other communities around interests and factions informed by tribal, clan, and religious differences. The role of corpo- rations as providers of social entitlements of local communities necessitates
  • 31. a rethink over who exactly is the “community” stakeholder, as this definition can (a) reduce or increase conflicts arising from competing “communities” over resource and benefits distribution, (b) impact positively or negatively on how companies design and execute their CCI strategies, and (c) cultivate or undermine healthy company–community interactions. The topics of “com- munity” and “community development” are addressed in turn. Rethinking How We Define a “Community” The definitions of “community” in business and society literature remains problematic and contested, characterized with competing definitions and theoretical perspectives. Greenwood (2001) noted that the lack of clarifica- tion on the nature of the “community,” its value, and interest poses some significant challenges for CCI. Differences in the institutional contexts within which companies operate have also contributed to the contestation over the nature of the community and the applications of the term. A community may be defined according to “locale,” “sharing,” “joint action,” or “social ties” (Muthuri, 2008a). A community defined by locale refers to people who share locality, for example, a corporate neighbor, but it does not necessarily assume common ties or social interaction (see Altman,
  • 32. 2000). A community defined by sharing refers to people who identify with each other and are bonded by common values, norms, ideology, and beliefs or shared interests, resources, and social issues (Kepe, 1999). A community can also be defined by the notion of joint action where collective action becomes a source of cohesion and identity among people (Wilkinson, 1991). A community may be defined by social ties, that is, as a web of kinship, social, and cultural ties of people within the same locality (Wilkinson, 1970). Somewhat paradoxically, it has also been contended that a community can be defined by diversity where different individual characteristics help articulate the social complexity within communities (MacQueen, McLellan, Metzger, & Kegeles, 2001). Dunham and colleagues (Dunham, Freeman, & Liedtka, 2006) usefully distinguish four types of communities employing Lee and Newby’s (1983) typology: the community of place, the community of interest, the virtual com- munity, and the community of practice. Of course, these categories can overlap at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/
  • 33. Muthuri et al. 367 and even they do not guarantee full connectedness or communion of individu- als as communities derive their existence and identity through process of social interaction. However, a territorial element of community (i.e., where people live and act together) cannot be overlooked when defining a commu- nity because a locality “is an important consideration in studying the interac- tional community although the territory itself is not the focus of inquiry” (Wilkinson, 1991, p. 39). A corporation, as a relative stranger to a place and its population, may make a first assumption of a communal contiguity of the locale and its people. Similarly, a community is not just an aggregate of clus- tered interactions of people and organizations functionally located within a locality. Instead, a community consists of systemic interconnections of indi- viduals acting in relation to other persons in respect to the territorial locations of both parties and toward a common interest (Bridger & Luloff, 1999). Given the new realities of corporations’ wider roles in sustainable commu- nity development, including participation in local governance and develop- ment, the notion of a “community” may need to be reconceptualized
  • 34. interactively. Such an interactive conception of the community would need to see the community as heterogeneous, combining elements of “locality,” “con- figuration of interests,” “mutual identity,” and “locality- oriented collective action” within a particular governance context (see Muthuri et al., 2009). This conception enables us to see communities as organized into locality-oriented processes and structures with social interaction as the common binding ele- ment. Such social interaction comprises multiple actors (with different ideolo- gies, values, and norms who engage in purposeful action) interacting within a “governance field” (Bridger & Luloff, 1999). Although interconnected around common issues, concerns, and interests, a community becomes an arena of power relationships where actors have differing approaches to solving social problems, and compete over definition and identification of social issues and forms of organizations to govern their interaction (Muthuri, 2008a). An interactive approach to defining a community is particularly useful for analyzing “corporate–community engagement,” and it is also consistent with the Friedman and Miles (2002, p. 3) idea of “decentring the discourses of stakeholder theory from organization management in order to illuminate and understand the broader context of stakeholder/organization
  • 35. relations.” Hence, defining a community in an interactional sense allows one to analyze the processes, activities, and associations of the actors pursuing specific interests in addressing social issues within a particular governance context. Besides, an interactive approach highlights the issues of power, its sources, and the challenges it poses in company–community interactions. For instance, it will encourage companies not to view communities as “objects” toward which at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 368 Business & Society 51(3) their affirmative duties (e.g., philanthropy) are directed but allows for the consideration of communities as actors with rights and duties who jointly participate in local development processes. Thus, an interactive approach to CCI governance invariably promotes the idea of stakeholder engagement as an opportunity for learning and innovation (Schmitt, 2010; Svendsen & Laberge, 2005) as opposed to stakeholder management that is more con- cerned with managing transactional costs and risks associated with the firms’
  • 36. interaction with its stakeholders. This view of a community accommodates the complexity of today’s society as observed by Lozano (2005, p. 60): The complexity of contemporary society (the network society) may require us to learn how to interpret the company’s economic and social relationships systems, so that thinking about the company means thinking about it both within and without the network. All in all, there seems to be a consensus among practitioners and academia that companies have a role to play in the governance of sustainable commu- nity development. Governance is about leadership, and herein, companies are called to adopt what might be termed “leadership for development.” As lead- ers in the governance of sustainable community development through CCI, companies not only provide social goods but also actively participate in com- munity development decision-making process and planning for social action (see Boehm, 2005; Loza, 2004; Muthuri et al., 2009; Tracey, Phillips, & Haugh, 2005). Such involvements have raised a number of both normative and practical questions and contestations. Toward Sustainable Community Development This article is not the place to survey the development literature’s (often
  • 37. critical) perspectives on corporate involvement. However, it is important to evaluate the extent to which corporate social action contributes to the cre- ation of sustainable communities especially when the institutionalization of CCI practices in developing countries continues to stress the business case and companies often rationalize their CCI from an instrumental perspective (Muthuri, 2008b). The instrumental approach to CCI has often been criti- cized for its short-term expediency and its limited potential to tackle structural poverty and underdevelopment (Akpan, 2006; Blowfield, 2005; Manteaw, 2008; Newell & Frynas, 2007). In the absence of such evaluation, the adop- tion of the instrumental approach might otherwise only confirm the views of those already skeptical about the roles of corporations in development at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ Muthuri et al. 369 (Banerjee, 2003; Escobar, 1992; Esteva, 2010). Development is considered herein as much more than an economic undertaking (Grillo & Stirrat, 1997; Manteaw, 2008; Sachs, 2010). It encompasses the social,
  • 38. ecological, human, and political dimensions of state–society and business–society relationships (McCall, 2003; Pegg, 2006; World Bank, 2001). Community development is thus a multidimensional concept to which corporate social action can either contribute or undermine the creation and maintenance of economic, social, ecological, human, political, and cultural capitals of communities. This con- cept refers to the process by which the efforts of the people themselves are linked with those of other agents and actors to improve the socioeconomic and cultural conditions of the community; this, in turn, leads to people becoming more competent to fully contribute to national progress and able to live with and gain some control over local conditions and the changing world. (Idemudia, 2007b, p. 5) Community development denotes the use of resources in a “sustainable” and “progressive” manner. It is about giving a community the chance to play its part in the use of resources with the aim of meeting their current needs without compromising the community’s future socioeconomic and cultural conditions (Roseland, 2000). Thus, sustainable community development is about creating opportunities to tackle all dimensions of
  • 39. business–poverty relationships. If it is accepted that a multidimensional approach is critical for sustainable community development, as captured in Figure 1, the goal of sustainable community development becomes (a) improved socioeconomic and cultural conditions of host communities, (b) capacity building and self- help in host communities, and (c) community empowerment (see Idemudia, 2007b; Pegg, 2006; World Bank, 2001). The purpose of corporate social action then is to respond to problems of low levels of education, material deprivation, vulner- ability and exposure to risk, and voicelessness and powerlessness, all of which stifle the creation, development, and maintenance of human, eco- nomic, ecological, and social capitals in the local communities. As Roseland reminds us, “a sustainable community resembles a living system in which human, natural and economic elements are interdependent and draw strength from each other” (2000, p. 99). The sustainable community development indicators should not be viewed in isolation as the elements are interdependent and overlap. For example, to improve the socioeconomic and cultural conditions of the local community (see Figure 1, Level 1), CCI
  • 40. at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 370 Business & Society 51(3) activities ought to address “low levels of education” in the community and also “material deprivation” (Figure 1, Level 2). This improvement is achieved through engaging in activities intended to build the community’s human cap- ital (e.g., training for skills development, expanding the leadership base, increasing civic engagement, developing an entrepreneurial spirit) and eco- nomic capital (e.g., social infrastructure development, such as building roads, communication, and housing; health care; access to capital; and employment and job creation; Figure 1, Level 3). To achieve fundamental changes in the governance of sustainable com- munity development, companies will have to rethink their approaches to social partnerships, multistakeholder engagement process, and impact assess- ment. The role of corporations in the governance of sustainable community development brings to the fore the range of strategies companies may employ in their engagement with the community: for example, collaborative, coop-
  • 41. eration, and containment strategies (see Dunham et al., 2006). However, Dunham et al.’s linking of a type of strategy with a type of community (e.g., Sustainable Community Development Improve socioeconomic and cultural conditions C om m unity Em pow erm ent Capacity building and community self-help Material Deprivation Low levels of
  • 42. Education Voicelessness and Powerlessness V ulnerability and exposure to risk Ecological C apital Economic Capital Human Capital Social Capital Level One: Goal Level Two: Purpose Level Three: Outcome Figure 1. A Multidimensional Approach to Community Development Source: Muthuri (2008a, p. 56). at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from
  • 43. http://bas.sagepub.com/ Muthuri et al. 371 collaborative with communities of place, containment with virtual commu- nity) does not account for the dynamic nature of corporate– community inter- actions and the changes over time of corporate–community relationships. In reality, a corporation will adopt multiple strategies when interacting with its communities and when dealing with different social issues in a particular governance arena (see Muthuri, 2007). The successful implementation of stakeholder engagement in the gover- nance of sustainable community development is likely to depend on a com- prehensible understanding and appreciation of power in corporate–community interaction. Companies must be clear about their own and stakeholders’ ratio- nale for participation and be able to facilitate the creation of appropriate participatory structures and processes that contribute to a sustainable decision- making process and, thereby, to sustainable communities. This requirement demands that corporations enact community participatory processes that do not further corporate domination in the governing of community develop- ment but encourage the creation of institutional arrangements or
  • 44. infrastruc- ture where actors can collectively set goals, strategies, and principles for local governance and development processes (see Hamann, 2006). It is suggested that, in their interaction with other actors in the governance of sustainable community development, corporations adopt a “relational approach,” which embraces collaborative strategies, rather than “a transac- tional approach,” which encourages containment strategies. In line with the suggestions above on defining “a community,” collaborative strategies depict an interactive community characterized by social ties among actors who are interdependent, who cooperate in joint action, and who possess shared inter- ests in governance processes and in the construction of a sustainable com- munity in which to operate. What Next for Corporations and Sustainable Community Development? Corporations do not operate in closed systems but in open systems where the community stakeholders are becoming more aware and conscious of their rights and where they expect companies to embrace expanded social respon- sibilities and to contribute to complex societal problems in a particular gov- ernance arena. The new role of corporations in the governance of sustainable
  • 45. community development introduces new CCI themes and approaches and new governance and accountability structures that “have the potential to enhance the capabilities of local people to pursue transformative and eman- cipatory possibilities for sustainable development” (Manteaw, 2008). Furthermore, development models such as participatory development and at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 372 Business & Society 51(3) right-based approaches to development are infiltrating the private sector and impact CCI practices. Communities continue to demand corporate account- ability and the creation of space for engagement in corporate issues that affect them. Questions remain around how corporations innovate so that they are able to perform their roles as expected by their stakeholders and how corporate social action guarantees community livelihoods and security. The continued criticism leveled at CCI in developing countries, as discussed in this article, makes it even more paramount for companies to engage in pro- cesses of innovation where they adapt ideas, products, and
  • 46. processes that significantly benefit the business, the community stakeholders, and the wider society, as opposed to simply viewing community needs as opportunities to address core business issues (see Kanter, 1999). It is acknowledged that the extent to which companies innovate in their governance roles and their potential implications for sustainable community development and poverty alleviation is not systematically explored in CCI literature. The problem of CCI innovation across the company has mostly been confined to the community relationships function as alluded above, and this confining limits intraorganizational learning. Very few companies involve employees across the company with the design, implementation, and evaluation of CCI. More research is required that critically appraises the conditions in which community development innovations are created, take shape, and are put into practice. Similarly, research ought to examine both the extrinsic and intrinsic factors that give rise to the emergence and diffusion of sustainable community development innovations. For example, what institutional con- ditions give rise to the diffusion of community development management institutions? What is the role of managers in inventing and
  • 47. implementing new CCI management practices? How is innovation shaped and specifically, get shaped by cultural conditions inside companies? What are the processes through which community development innovations come about, and how are they diffused through the organization? The question of whether innova- tive practices may lead to poverty reduction and livelihood security and whether sustainable community development helps organizations fulfill their goals is worth investigating. Articles in This Issue The theme of this special issue is “corporate innovation and sustainable com- munity development.” It brings together studies that address corporations and the defining challenges of developing countries. It focuses on ways in at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ Muthuri et al. 373 which corporate community involvement goes beyond more traditional approaches, particularly in how it becomes integrated into broader business strategy and reflects new forms of corporate–community
  • 48. interaction around their respective resources and of partnerships for social and business innovation. The article by Owen and Kemp, “Assets, Capitals and Resources: Frameworks for Corporate Community Development in Mining” (2012), explores the contested relationship between corporate– community involve- ment and community development in the mining sector. The article offers fresh insights into the changing role of mining companies in community development by going beyond well-known orthodoxies and, instead, focus- ing on the “ways and means to improve the current state of affairs.” While acknowledging the often contested (i.e., materially and discursively) nature of corporate–community relationships in the extractive sector, the article identifies and critically examines the Asset-Based Community Development (ABCD) model as a potential useful conceptual and methodological approach that mining companies can usefully adopt to improve not just corporate– community relationships but also the outcomes of corporate contribution to community development. The article presents an incisive analysis of current community development approaches being applied by mining companies, highlights the potential benefits of a revised ABCD model to
  • 49. both local com- munities and mining companies, and engages critically with the possible pit- falls that can confront the implementation of the ABCD model. Valente’s article, “Indigenous Resource and Institutional Capital: The Role of Local Context in Embedding Sustainable Community Development” (2012), investigates the axiom that local context is critical to business claims about their sustainable development in developing countries. It points to the importance of two different forms of capital—resource capital (tangible and intangible), and institutional capital—for the relationship between firm strat- egy and sustainable community development. Thus, sustainable community development and firm strategy formulation become interdependent particu- larly as firms acquire intangible resources and institutional capital of their social and ecological stakeholders, to identify what is not perceived as socially and ecologically sustainable and what represents a strategic opportu- nity for the firm. The article also contributes to our understanding of the place of different forms of capital in the dynamics of public-private partnerships. In particular, it investigates how different types of indigenous capital can inter- act in a firm’s commitment to sustainable development and in its relation- ships with local stakeholders. Finally, and most significantly, it
  • 50. points to the importance of institutional capital’s interaction with more tangible capital, at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ 374 Business & Society 51(3) and its contribution to sustainable community development and competitive advantage. Interestingly, this form of capital’s most valuable contributions to competitive advantage are not around efficiency and cost reduction but rather around competitive differentiation through sustainable community development. Arora and Kazmi’s article, “Performing Citizenship: An Innovative Model of Financial Services for Rural Poor in India” (2012), investigates the impact of a business and nonprofit foundation partnership as a “strategic bridge” between public services, banks, and rural communities. This bridging is through their entrepreneurial role in providing financial services for the delivery of public benefits for poverty alleviation based on technological and political innovation. The article considers this role as a form of corporate citi-
  • 51. zenship as the company performs a state-like role; it simultaneously achieves strategic business objectives and imperatives of sustainable community development, is sensitive to the contextual factors, and transforms the politi- cal and organizational contexts through which individuals connect with wider society, by removing opportunities for exploitation of individuals through paternalism and corruption. The article shows the possibility of addressing agendas of sustainable community development through innovative and inclusive business models that create benefits for all concerned stakeholders. Kolk and Lenfant’s article, “Business-NGO Collaboration in a Conflict Setting: Partnership Activities in the Democratic Republic of Congo” (2012), brings both a critical level of social well-being into the frame and a broader conception of community than is often the case. The majority of partnerships studied constituted different forms of philanthropy, from the provision of entertainment to medical products and equipment. A third of the cases were classified as engagement—often around education, health awareness, and capacity. Here there was more than the transfer of funds—active involvement by the company and NGO in service delivery. A minority were described as transformative in that they focused on core sustainable
  • 52. development issues of building and strengthening local capabilities, including fostering a sense of community in conflict setting. Kolk and Lenfant consider the respective roles and impacts of the NGOs and companies in these different forms of partner- ships for community involvement and their impact and potential. They conclude that companies ought to think of innovative forms of governance that can promote peace in their local contexts. Declaration of Conflicting Interests The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article. at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/ Muthuri et al. 375 Funding The author(s) received no financial support for the research, authorship, and/or pub- lication of this article. Notes 1. See http://www.shell.com/home/content/nigeria/news_and_library/p
  • 53. ublications/2007/ sust_comm_dev/dir_sust_comm_dev.html. 2. A process that Schmitt (2010) refers to as a shift from classical stakeholder man- agement approach to an open form of strategizing that accepts a less ordered and structured management approach in favor of an open process that allows for sense making, shared learning, and shared power among stakeholders. 3. CCI project cycle relates to the emergence (e.g., partner/issue identification, part- ner/issue appraisal, and partner/issue selection), implementation (project design, project delivery, monitoring and evaluation, and communication and reporting) and closure/renewal (overall evaluation) phases of community initiatives. 4. This characterization is in spite of C. K. Prahalad’s (2005) positioning of BOP as separate from corporate social responsibility and dismissal of the social welfare role of MNEs. 5. According to the UN Population Fund, the population of the 48 Least Developed Countries will more than double to reach 1.7 billion by 2050. The number of peo- ple living in poverty in developing countries also is rising (http://www.unfpa.org/ pds/poverty.html). References
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  • 68. Press. World Bank. (2001). World development report 2000/2001: Attacking poverty. Oxford, UK: Oxford University Press. Bios Judy N. Muthuri (PhD, University of Nottingham) is an assistant professor of corpo- rate social responsibility at the International Centre for Corporate Social Responsibility (ICCSR), Nottingham University Business School. Her research interests are in the areas of corporate social investment, partnerships, sustainable supply chain manage- ment, corporations and development, and CSR in Africa. Her published work appears in the British Journal of Management, Community Development Journal, Journal of Business Ethics, and Journal of Corporate Citizenship. She has also coauthored a series of practitioner reports on stakeholder engagement and corporate community involvement in the United Kingdom for the Charities Aid Foundation. She is a found- ing executive committee member of the Africa Academy of Management. Jeremy Moon (PhD, University of Exeter) is professor of corporate social responsibil- ity and the founding director of the International Centre for Corporate Social Responsibility (ICCSR) at Nottingham University Business School. He won the
  • 69. Beyond Grey Pinstripes European Faculty Pioneer Award for Preparing MBAs for social and environmental stewardship (2005). Recent publications include Corporations and Citizenship (Cambridge University Press, 2008) and The Oxford Handbook of Corporate Social Responsibility (Oxford University Press, 2008). He has published in leading management journals such as Academy of Management Review, British Journal of Management, Business & Society, Business Ethics Quarterly, Economy and Society, Journal of Business Ethics, and Journal of Management Studies. He is a fellow of the Royal Society for the Arts. Uwafiokun Idemudia (PhD, Lancaster University) is an assistant professor in the Department of Social Science, York University, Toronto, Canada. He teaches in the International Development, African Studies and Business and Society programs. His published works have appeared in Business and Society Review, Journal of Business Ethics, Journal of International Development, and Journal of Sustainable Development. at DALHOUSIE UNIV on November 8, 2012bas.sagepub.comDownloaded from http://bas.sagepub.com/