\'Cloud Service Broker\' - service provider transformation
Cloud Service Broker<br />Service Provider Transformation<br />Stephen Crawford<br />VP Marketing & Business Development<br />
Objectives<br />By the end of this presentation you will have an understanding of:<br />Cloud Service Broker – opportunity & challenges<br />The Jamcracker Platform & Services Delivery Network<br />Some case studies<br />
How can we?<br /><ul><li>Increase Customer Retention/Stickiness: Reduce churn
The Unified Services Cloud<br />Cloud Computing: A standardized IT capability delivered via the Internet in a pay-per-use and self-service way <br />Enabling IT Services Delivery<br />Services Delivery Stack<br /><ul><li>Businesses shifting IT consumption from CAPEX to OPEX model.
Cloud services, virtual computing and SaaS reducing cost of SW and HW delivery.
Jamcracker – Unifying Cloud Services<br />Founded in 2000 by the founder of Exodus Communications(Most successful IPO in 1998)<br />Privately held with 200+ employees<br />Offices in US, Europe and India<br />Proven tested Platform deployed globally<br />
Jamcracker Service Delivery Network<br /> The JSDN platform provides Services Aggregation, Delivery, Management, Support and Billing for a Unified Services offering.<br />…everything from A to Z<br />Jamcracker Confidential & Proprietary<br />10<br />
18<br />Service Integration interfaces - SaaS<br />Provision organization to service<br />De-provision organization to service<br />Update provision details of organization to a service<br />Provision a user/employee of organization to service<br />De-provision a user/employee of organization to service<br />Update provision info of user/employee of organization to service<br />SSO to service<br />
Build a Local Ecosystem of Service vendors (Partner Portal)
Meet Specific and Highly Variable Customer Needs(Command Higher Margins)</li></ul>Confidential & Proprietary<br />23<br />
The Future is Now!<br />"Voice, video, and data, digitally delivered across interconnecting networks to a variety of different terminals with different uses. As always, the technology takes shape long before its full consequences for society take place."<br />"The internet, in particular, is remarkable for its many different capabilities. It is more than just a means of communicating: it is a marketplace, a library, a distribution chain."<br />Frances Cairncross, "The Death of Distance" <br />Visit www.jamcracker.com to learn how Jamcracker can enable your Unified Cloud Services delivery strategy.<br />
Questions?Send an email to firstname.lastname@example.org<br />