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© 2015 International Communications Corporation, Inc.
Simple. Smart. Scalable
IP Data Networking Solutions
ICC Networking
Device and IP Data Management
icXchange Management – A different way to leverage the cloud
icXcloud and icXmanager were built on a philosophy of partnership:
The ICC White-Glove Service Partner Programs, within which lies the icXcloud
architecture, are designed to ensure certified partners are empowered with
tools and products that enable business growth and expansion into new
technologies while respecting each of our partners’ business models and
individual paths for success.
A Tenant Solution:
ICC’s cloud system was designed with the ICC
channel partner in mind. All aspects of the set up,
tracking, customer engagement, and other details
are structured for use by our channel.
An Integration Tool:
Designed for use by our channel, the cloud
solution is flexible enough to allow Location
Services, Presence, and Analytics as well as
open partners up to device management and
integration opportunities for large
deployments.
2Confidential
Technology is shifting business models
ICC networking is flexible to change with your business needs
Vendors are still here ICC support business model is here
MULTI-VENDOR PREMISE CLOUDSCREENS SERVICEUNIFIED
Multi-vendor with various expensive
support contracts
Single business model for device and
data management
3Confidential
Applications
ICXIPData
infrastructure
SECUREEASY
Wired &
Wireless
EFFICIENTSCALABLE
Segment Guest, Customer,
Employee, and Retailer data
Analytics
and Reporting
Mobile
Device Tracking
Cloud Management and Monetization
Unified IP Data Control with High Flexibility and Visibility
4Confidential
Technology is shifting business models
ICC networking is flexible to change with your business needs
Controller and/or Standalone
5Confidential
icXcloud
IP User Management
icXmanager
IP Data Management
Results
Reduce Cost and Complexity
Unified
Location Services
Analytics
User Access & Reporting
Wire Speed
Device Management
Reporting
Deployment
Simple
Separate Licensing
NO hostage fees
No Additional Infrastructure
Flexible Licensing Model
icXchange Data Management
A business model you can live with
Technology is shifting business models
ICC networking is flexible to change with your business needs
Monetization, Analytics, and Access Monitoring, Management, and Control
PORTALS MARKETING SUPPORTLOCATION SERVICEALERTS
Multi-vendor with various expensive
support contracts
Single business model for device and
data management
6Confidential
Confidential 7
Layer 3 Routing and IP
ForwardingA
Application visibilityB
UADOS AP level Bandwidth
Management
C
Location, Presence, Splash
Portal and Tenant other
Service options
D
Manage Client and Device Data
ICC networking allows the management of two data streams
Confidential 8
Monitor icXchange wired and wireless connectivity solution
Discover and monitor the ICC’s wired and wireless networks.
Review performance problems, see dynamic wireless maps with
client data, access points, and wireless LAN controllers. Address
trends with historical reports on access point subscription,
signal strength, and hardware health.
Control your IT inventory with Layer 2/3 discovery
Discover icXchange IP data networking assets in the network
with icXmanager’s powerful Layer 2/3 discovery. Eliminate time
consuming manual inventories while being able to adhere to
reporting requirements for PCI compliance and other agencies.
Reports can be conducted based on your network assets, H/W
modules, warranty status and more.
Stay ahead of network problems with Smart Alerts
Receive threshold-based alerts and fix performance problems
before they impact your users, applications, and the business.
Create notification policies to standardize escalation
procedures. Apply blackout policies so you don’t get alerted
during off-business hours.
Confidential 9
Track trends and download performance problems
Analyze key trends impacting network performance and eliminate the
frustration of intermittent performance problems. icXmanager delivers historical
data. Validate that network designs are delivering the performance demanded
by your users, applications, and the business. Provide proof to line-of business
owners that you are meeting SLA commitments.
Use graphs to track real-time performance
issues for almost any ICC SNMP objects.
Analyze detailed data on application processes
and services that are consuming CPU and
memory resources.
icXcloud Architecture
10Confidential
Multi-level chain and policy
virtualization
Enabling different partners to manage
their Wi-Fi hotspot services through a
tree based hierarchical approach
Public or private cloud
delivery
Hosted in the cloud infrastructure ofAmazon
Web Services, but also delivered in a private
data center
New media channel Cloud management
Managing Wi-Fi hotspot services
at each level thanks to an intuitive
control panel
Not just a login box but a new
generation login portal
Web apps
Enhancing end-users’experience,
as well as providing effective
tools to Wi-Fi hotspots
Carrier-class engine
Based on a carrier-class access
and service management
platform (WROP|ASM)
Summary of Systems
11Confidential
End customers can configure the splash portal through multiple login
options including username/password, social login and click-through. Using
HotSpot 2.0, they can also provide customers with a seamless authentication
process.
Example Summary of Client Experience
End Customer
Gateway
ICX10UAD
Standalone AP
Device
A Link/active Controller
could also reside here
12Confidential
Reporting/Analytics
For each entered Hotspot, available
details are:
• Name: the unique name for the
Hotspot.
• Complete address: geo location data for
the Hotspot.
• Vendor: the manufacturer of the
Hotspot.
• Identifier: the identifier used by the
platform to identify the Hotspot which
the access requests performed by end-
users come from.
• Users: the total number of end-users
registered to the Hotspot
• Online Users: the number of registered
end-users who are currently online
• Logins: the total number of
authentications performed by end-users
• Avg Time: the average time of a end-
user's session
• Impressions: the total number of Splash
Portal visits performed by end-users
13Confidential
Reporting/Analytics
Analytics is a smart comparison tool through which it is possible to retrieve a lot of
information about the behavior of your end-users visiting the Splash Portal.
– Data is arranged in smart and easy-to-use dashboards allowing a quick access to the
desired information.
– Data is processed at the end of each day: for this reason, this section cannot report data
of the current day.
– The Tenant is able to see data about all Wi-Fi Areas and Hotspots, or choose a particular
Wi-Fi Area or a particular Hotspot of a Wi-Fi Area.
It is possible to view data about the following categories:
– Users
– Online
– Internet
– Splash Portal
– People
When the appropriate applications are enabled, also the following categories are
available:
– Presence
– Social Analytics
14Confidential
Increase Client Visibility
Increase Loyalty
Increase Marketing ROI
Understand your business model
Increase operational efficiencies
Improve management to the users level
Merge user profiles with network data
Increase performance accuracy
Multiple levels of access
Change/edit/update profiles and access
based on levels
Reporting/Analytics
15Confidential
Multi-Tenant Architecture
Partner Flexibility
Direct Customers
1. Set up large dedicated
customers as direct accounts
2. Offer complete turn-key
Technology, Marketing, and
Sales Service
3. Provide client access to
reporting
In-Direct
1. Extend your service and build
a channel
2. Provide distributed
ecosystems based on each
partner requirements
3. Bundle multiple service
options
16Confidential
www.iccnetworking.com
sales@intcomcorp.com
17Confidential

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ICC cloud management platform empowers partners with tools and flexible business models

  • 1. © 2015 International Communications Corporation, Inc. Simple. Smart. Scalable IP Data Networking Solutions ICC Networking Device and IP Data Management
  • 2. icXchange Management – A different way to leverage the cloud icXcloud and icXmanager were built on a philosophy of partnership: The ICC White-Glove Service Partner Programs, within which lies the icXcloud architecture, are designed to ensure certified partners are empowered with tools and products that enable business growth and expansion into new technologies while respecting each of our partners’ business models and individual paths for success. A Tenant Solution: ICC’s cloud system was designed with the ICC channel partner in mind. All aspects of the set up, tracking, customer engagement, and other details are structured for use by our channel. An Integration Tool: Designed for use by our channel, the cloud solution is flexible enough to allow Location Services, Presence, and Analytics as well as open partners up to device management and integration opportunities for large deployments. 2Confidential
  • 3. Technology is shifting business models ICC networking is flexible to change with your business needs Vendors are still here ICC support business model is here MULTI-VENDOR PREMISE CLOUDSCREENS SERVICEUNIFIED Multi-vendor with various expensive support contracts Single business model for device and data management 3Confidential
  • 4. Applications ICXIPData infrastructure SECUREEASY Wired & Wireless EFFICIENTSCALABLE Segment Guest, Customer, Employee, and Retailer data Analytics and Reporting Mobile Device Tracking Cloud Management and Monetization Unified IP Data Control with High Flexibility and Visibility 4Confidential Technology is shifting business models ICC networking is flexible to change with your business needs Controller and/or Standalone
  • 5. 5Confidential icXcloud IP User Management icXmanager IP Data Management Results Reduce Cost and Complexity Unified Location Services Analytics User Access & Reporting Wire Speed Device Management Reporting Deployment Simple Separate Licensing NO hostage fees No Additional Infrastructure Flexible Licensing Model icXchange Data Management A business model you can live with
  • 6. Technology is shifting business models ICC networking is flexible to change with your business needs Monetization, Analytics, and Access Monitoring, Management, and Control PORTALS MARKETING SUPPORTLOCATION SERVICEALERTS Multi-vendor with various expensive support contracts Single business model for device and data management 6Confidential
  • 7. Confidential 7 Layer 3 Routing and IP ForwardingA Application visibilityB UADOS AP level Bandwidth Management C Location, Presence, Splash Portal and Tenant other Service options D Manage Client and Device Data ICC networking allows the management of two data streams
  • 8. Confidential 8 Monitor icXchange wired and wireless connectivity solution Discover and monitor the ICC’s wired and wireless networks. Review performance problems, see dynamic wireless maps with client data, access points, and wireless LAN controllers. Address trends with historical reports on access point subscription, signal strength, and hardware health. Control your IT inventory with Layer 2/3 discovery Discover icXchange IP data networking assets in the network with icXmanager’s powerful Layer 2/3 discovery. Eliminate time consuming manual inventories while being able to adhere to reporting requirements for PCI compliance and other agencies. Reports can be conducted based on your network assets, H/W modules, warranty status and more. Stay ahead of network problems with Smart Alerts Receive threshold-based alerts and fix performance problems before they impact your users, applications, and the business. Create notification policies to standardize escalation procedures. Apply blackout policies so you don’t get alerted during off-business hours.
  • 9. Confidential 9 Track trends and download performance problems Analyze key trends impacting network performance and eliminate the frustration of intermittent performance problems. icXmanager delivers historical data. Validate that network designs are delivering the performance demanded by your users, applications, and the business. Provide proof to line-of business owners that you are meeting SLA commitments. Use graphs to track real-time performance issues for almost any ICC SNMP objects. Analyze detailed data on application processes and services that are consuming CPU and memory resources.
  • 11. Multi-level chain and policy virtualization Enabling different partners to manage their Wi-Fi hotspot services through a tree based hierarchical approach Public or private cloud delivery Hosted in the cloud infrastructure ofAmazon Web Services, but also delivered in a private data center New media channel Cloud management Managing Wi-Fi hotspot services at each level thanks to an intuitive control panel Not just a login box but a new generation login portal Web apps Enhancing end-users’experience, as well as providing effective tools to Wi-Fi hotspots Carrier-class engine Based on a carrier-class access and service management platform (WROP|ASM) Summary of Systems 11Confidential
  • 12. End customers can configure the splash portal through multiple login options including username/password, social login and click-through. Using HotSpot 2.0, they can also provide customers with a seamless authentication process. Example Summary of Client Experience End Customer Gateway ICX10UAD Standalone AP Device A Link/active Controller could also reside here 12Confidential
  • 13. Reporting/Analytics For each entered Hotspot, available details are: • Name: the unique name for the Hotspot. • Complete address: geo location data for the Hotspot. • Vendor: the manufacturer of the Hotspot. • Identifier: the identifier used by the platform to identify the Hotspot which the access requests performed by end- users come from. • Users: the total number of end-users registered to the Hotspot • Online Users: the number of registered end-users who are currently online • Logins: the total number of authentications performed by end-users • Avg Time: the average time of a end- user's session • Impressions: the total number of Splash Portal visits performed by end-users 13Confidential
  • 14. Reporting/Analytics Analytics is a smart comparison tool through which it is possible to retrieve a lot of information about the behavior of your end-users visiting the Splash Portal. – Data is arranged in smart and easy-to-use dashboards allowing a quick access to the desired information. – Data is processed at the end of each day: for this reason, this section cannot report data of the current day. – The Tenant is able to see data about all Wi-Fi Areas and Hotspots, or choose a particular Wi-Fi Area or a particular Hotspot of a Wi-Fi Area. It is possible to view data about the following categories: – Users – Online – Internet – Splash Portal – People When the appropriate applications are enabled, also the following categories are available: – Presence – Social Analytics 14Confidential
  • 15. Increase Client Visibility Increase Loyalty Increase Marketing ROI Understand your business model Increase operational efficiencies Improve management to the users level Merge user profiles with network data Increase performance accuracy Multiple levels of access Change/edit/update profiles and access based on levels Reporting/Analytics 15Confidential
  • 16. Multi-Tenant Architecture Partner Flexibility Direct Customers 1. Set up large dedicated customers as direct accounts 2. Offer complete turn-key Technology, Marketing, and Sales Service 3. Provide client access to reporting In-Direct 1. Extend your service and build a channel 2. Provide distributed ecosystems based on each partner requirements 3. Bundle multiple service options 16Confidential